Application manager doesn't show up - Windows 7.

Had it installed before, including some Apps, everything worked fine. Since a few weeks I was experiening some issues with my computer, so I thought the dissapearence of the desktop cloud resulted from this. I bought some new hardware components, activation was nessecary, showed up and worked, all my Apps still work fine. But I cannot call the AM anymore for updtes or installing new Apps. Starting it by clicking its Icon starts a process (as seen in task manager) that suddenly quits. Trying to reinstall does the same - Installation says "preparing to install" and then never is seen again. Windows event monitoring says Errorcode 0xC0000005 in hex.dll Can you please help me?

that sounds like a windows (not adobe) error message. 
either google it or attach a screenshot of the error.

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