Application Manager gives "Download Error" message

I'm trying to download Audition from the Creative Cloud Suite, but the Adobe Applications Manager gives a "Download Error" message, offering prompts to retry, quit, or contact customer support. Retry results in the same circular response, Quit obviously quits - but without downloading the desired software, and customer support option eventually leads me here. How do I get the Adobe Applications Manager to work?

this is from sumit singh
Try to delete AAMupdater folder from
~/Library/Application Support/Adobe/ If above doesn't worked then perform below steps
Rename the opm.db file under
~/Library/Application Support/Adobe/OOBE

Similar Messages

Application Manager gives back error (EX11) while installing InDesign CS6 (error while extracting in

Hello, I need help regarding the Application Manager
Application Manager gives back the error (EX11) while installing InDesign CS6 (error while extracting in temporary folders).
I don´t have problems installing PS, Acrobat etc.
Any idea?
Thanks

I would have never figured that out myself. Thank you so much! On behalf on my dad a big thanks as well, because he is going to use Adobe InDesign CC (2014).
Here, a local, standard user account worked for me. However, the password of an Administrator account was required once.
Here, any username longer than 13 created that error code, for example I tried "AInDesignCC14" unsuccessfully. Usernames with 12 or less characters worked, for example "InDesignCC14" worked.
Just renaming an existing account did not work, because the personal folders did not change in name. Therefore, I was forced to create a new account.
Windows 7 Ultimate (32bit, German), Apple Boot Camp; a vanilla installation

App Manager gives Download Error msg

Hello,
Just signed up for the cloud service. i installed the Application Manager. as soon as it opens, it gives a "download error. Please contact customer support" message. there is no other infomation on the screen and the app window is blank.
I'm running OS X 10.8.2 and Safari 6.0.2
Please assist!

Go to main Hard drive -> Library -> Application support -> Adobe -> OOBE
Rename the OOBE Folder to OOBE_old
Similary go to User Library by click on option Go avilable on the top
Go -> Go to folder -> Type "~/Library"
It will take you to the users library now go to -> Application support -> Adobe -> OOBE
rename the OOBE Folder to OOBE_old
After Renameing these 2 folder download Adobe Application manager from - http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774
Install it on the machine it should work now

Application Manager gives back error (EX11)

InDesign CC is throwing this error when I try installing it though the CC application. Does anyone know of a workaround?
Installation failed
Unable to extract to temp directory. Please contact customer support.(EX11)

I have installed other apps just fine, this happens in the CC app after the files are done downloading. Around 40%, it says extracting and then errors. Win 7 32-bit, lots of free space and memory and running as Administrator. I've cleared my temp folder of adobe. Anyone have any ideas? I've read that with older versions you could install the trial, but with CC I don't think that's possible since you have to go though the CC app.

Adobe Application Manager gives me Error Code A12E6. What does that mean? What do I do next? I am trying to Uninstall Photoshop CS5.

HELP!
After a disk crash, I need to uninstall Photoshop CS5 and then reinstall it. I don't know how to do that.
Thanks,
Doug Davis
[email protected]

Hi Uninstall Photoshop Error,
Please refer to the help documents below for the process for uninstallation and reinstallation of Adobe CS5 application:
UNINSTALL: Uninstall Creative Suite | CS5, CS5.5
INSTALL: Install Adobe Creative Suite 5
Hope this helps!
Regards,
Sheena

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this?

Every time I download a new app or update an old one it doesn't work. It gives an error message saying it is unable to download the application. I have 2 choices. Retry or done. Retry doesn't work so I press done. What can I do to fix this? Someone please help!

Try using Google's DNS instead of the one your IPS is providing.
- To change on the iPod go to Settings>wifi and change the DNS to 8.8.8.8
- For the computer see:
Public DNS — Google Developers
- Did anything happen to your router right before this started? Maybe the router is blocking the port used.

To download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

to download an App the 3 security questions are required. But at the end, apple is not able to complete the task and gives an error message. No more downloads are possible. What can I do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

ITunes set up gives an error message saying not a "valid win32 application"

I am using Windows 7 and trying to download iTunes, but when I try to open the iTunes set up it gives an error message saying that it is not a "valid win32 application". It does the same for downloading quicktime. I have no idea what this means or what to do about it.

That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

I have a an iMac 27" and am trying to import some videos of a friends wedding into iMovie however one of the movies won't import. It doesn't say why or give any error message or codes. All of the other movies on the card download with out a problem.

I have an iMac 27" and am trying to import some videos of a friends wedding into iMovie however one of the movies won't import. It doesn't say why or give any error message or codes.
All of the other movies on the card download with out a problem. The movie in question is not 'corrupt' as you can watch it in iMovie direct from the SD card but as soon as you try to import it, it just says 'error'. iIve tried moving the file to an external drive ( and other variations on this theme) then importing but have had no luck.
Can anyone please help me.

The mystery remains....
Thanks for the pointers. The file type is .mts (a proprietry sony one).
I have now found some video converter software (Wondershare and iSkysoft) at a cost. Either will convert this file for me into .mp4. This I can then import into iMovie without any problems. I've checked this on the trial versions and it worked well but without paying am left with a giant watermark in the video
The mystery (which I still havent solved) is why did 20 other .mts files import fine and then this one not?
If you could point me in the direction of some free .mts converter software that would be the cherry on the cake.
Thanks

I'm all of a sudden getting a ( Java Script Application "download error" message) when trying to use Ant Video Downloader. What could cause this?

When an FLV is playing and I want to download it. I click on the Ant download button. A little window appears reading ( Java Script Application "download error" message)

This works for me on YouTube.
Cancel the download and then immediately right click and choose retry.

Download error message keeps coming on retrying to update application, tells me to get help

Download error message keeps coming on retrying to update application, tells me to get help

Nobody can tell you anything. you have not provided any system information or other useful technical details.
Mylenium

I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

Hi,
I have a new laptop and I am trying to download CS3. The site on adobe gives an error message and the one I tried from this forum downloaded CS3 extended, so my serial number does not work. Does anyone have any suggestions. Regards Vicki

The trial is always extended. The serial number you enter determines whether it runs as standard or extended.
I'm getting through fine with that link, so it must be a browser issue or some such thing. Try another browser.

Since uploading Maverick, my Microsoft apps give an error message "(the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. What to do?

Since uploading Maverick, all of my Microsoft apps give an error message "(name of the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. I have to click on the "OK" button to get rid of the error message. What to do?

Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode?

Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do no

Hi Trying to download CS5 Design Premium. We have a copy on the Mac and want to put a second copy on the Macbook pro. Can download the file but when it is clicked the file give an error message "User access denied" and dumps the download. So hence I do not get an installation screen or a chance to enter the Licence no.

Use another browser.
Mylenium

My apple RIP gives this error message" the application ppRIPe has unexpectedly quit"

MY APPLE RIP GIVES THIS ERROR MESSAGE" the application ppRIPe has unexpectedly quit"

Thanks.
I should have mentioned that I have already done the Resolving Permissions as outline on Apple Support pages, but, I went ahead and did the complete sequence as shown on Dr. Smokes.
I decided to stop beating a dead horse and did an Erase and Install of 10.2 again since I did not have anything on there yet. So far, everything is working perfectly. I am doing the Software Updates called for one by one to see if any of those caused the problem.
The only thing I did other than doing all of the updates after the install was to install OS 9.2 for my Classic Environment software and I also installed an HP PSC 1315v All-In-One scanner/printer. I cannot imagine that would have done anything.
I did have some strange issues with Where in the USA is Carmen Sandiego and The Star Fleet Technical manual so I may stay away from them unless I start in OS 9 if none of the other updates cause any issues.
Thanks. BTW, How should I rate your answer? I know that it did not solve my problem, but, it is likely that something else I did whacked something.
I'll update when I know more.

Application Manager gives "Download Error" message

Similar Messages

Maybe you are looking for