Application manager insisting I "renew my subscription" but I have a standalone version of acrobat. Any way to convince the manager that my product is registered? There does not seem to be any manual additions in the application manager app.

I am using Mac OS X (yosemite). I had a creative cloud student subscription for a year (expired in September) and I did not renew. However, I did purchase adobe acrobat XI. I am not sure of the exact day it stopped working (before or after OS upgrade), but now the application manager takes over after I start acrobat and insists I do not have a subscription and must renew. I checked the web and my product is registered and I have the serial number, which I enter upon installation. I've uninstalled and reinstalled everything to no avail. I even contacted adobe and they seemed to have a hard time understanding why I was having a problem since the product was registered. I could not devote much time to the online chat so needless to say, my problem still persists.

Moving this discussion to the Acrobat Installation & Update issues forum.
Adugasjr please remove your current installation of Acrobat and reinstall.  If you need a fresh copy of the installation files they are available at Download Acrobat products | Standard, Pro | XI, X.

Similar Messages

  • TS3212 Apple appear to have an incorrect version of my email(one letter too many) I have tried many times but there does not seem to be any simple way of correcting this. I have now given them a new hotmail address to enable me to use the apps. Ive update

    Problem as outlined above now changed to using a new hotmail address but this address appears to preclude access to my existing itunes purchased library content?
    Are there any simple solutions to these problems?

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • During the upgrade all bookmarks are gone. There does not appear to be a saved file of the bookmarks.

    I have attempted to restore and import the former bookmarks, but I do not know where to look for the files. On a windows XP service pack 2 desktop computer, I upgraded from 3.6 to 15 last night and all bookmarks are gone. Please help me find where to look for them. Thanks

    Do you see any JSON backups in the bookmarkbackups folder with a file size large enough that they can contain your bookmarks?
    You can use this button to go to the Firefox profile folder:
    *Help > Troubleshooting Information > Profile Directory: Show Folder
    Problems with bookmarks and history not working properly can be caused by a corrupted places.sqlite database file.
    *http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    *https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
    You can try to check and repair the places database with this extension:
    *https://addons.mozilla.org/firefox/addon/places-maintenance/

  • My shared iTunes library shows up fine on my Apple TV, but when I try to access the same library on my iPad to view the shared TV Shows everything jumbled and all over the place. There does not seem to be any order and many shows are missing.

    When trying to access the shared iTunes library of my Macbook Pro on my iPad(iOS 5.1) the TV Shows are all mixed up. Some shows are not even displayed. The same library display normally via my Apple TV. It appears that iPad using iOS 5 has lost the ability to recoginize that TV Shows have a main show title followed by a number of episodes eg., 'Top Gear', Season 17, Episode 1 to 6, and 'Modern Marvels', Vol lll, Episodes 1 to 16. This has to be a glitch with iOS 5 as it was working fine in previous OS versions.
    Does anyone know if Apple is aware of this anomally or is there a work-around? Thanks

    Perhaps you should ask over in the iPad community, you may get better answers there.
    It's actually my fault that psoon ended up here ... s/he intially posted over at Home Sharing, and I tried a relocate request to Apple TV rather than iPad.
    psoon, here's a link to the iPad community:
    Using iPad

  • HT4623 I have an iPad 1 (original) and there does not seem to be an update available as the device tells me that I have the latest version iOS 5.1.1

    Need to know how to update my iPad 1 to iOS 6.0 or better? I have iOS 5.1.1 and the device shows not updates available as this is supposed to be the latest update.??????

    sparker2512 wrote:
    Need to know how to update my iPad 1 to iOS 6.0 or better? I have iOS 5.1.1 ...
    The iPad 1 can only update as far as iOS 5.1.1

  • The iPad "Grant" cannot be synced because there is not enough free space to hold all of the selected items (additional 5.67 GB required). What do I do?

    The iPad “Grant” cannot be synced because there is not enough free space to hold all of the selected items (additional 5.67 GB required).
    What do I do?

    I believe the reference is to space on your hard drive, not on your iPhone.
    Freeing Up Space on The Hard Drive
    See Lion's Storage Display.
    You can remove data from your Home folder except for the /Home/Library/ folder.
    Visit The XLab FAQs and read the FAQ on freeing up space on your hard drive.
    Also see Freeing space on your Mac OS X startup disk.
    See Where did my Disk Space go?.
    See The Storage Display.
    You must Empty the Trash in order to recover the space they occupied on the hard drive.
    You should consider replacing the drive with a larger one. Check out OWC for drives, tutorials, and toolkits.

  • I am trying to set up internet sharing from my macbook air but there does not seem to be an option for this because the air is connected to the internet via wifi connection. Is it possible to still share this?

    I am trying to set up internet sharing from my macbook air but there does not seem to be an option for this because the air is connected to the internet via wifi connection. Is it possible to still share this?

    It depends upon how the other machines are connecting to your MBA:
    If the the other machines are also using wi-fi, they can connect directly to the wireless access point (router) without going through your MBA
    If the other machines are connecting to the MBA using ethernet you can share your wi-fi connection to them

  • The iPhone "Nanou" cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional 3.30 GB required). I have been receiving this msg every time i wanna back up my iPhone 5 to my macbook pro. plz help

    The iPhone “Nanou” cannot be synced because there is not enough free space to hold all of the items in the iTunes library (additional 3.30 GB required). I have been receiving this msg every time i wanna back up my iPhone 5 to my macbook pro. plz help

    I'd like an answer to this one too. I need to backup my iphone5 and am getting the same message. My old laptop is pretty full. Isn't there a way to choose an external hard drive to back up to? If there is, I don't see it.

  • Having a variety of crashes with the new version of Firefox. There does not seem to be a pattern

    Several things have happened since the installation of the latest version of FireFox:
    1. Intermittent opening of the browser from the desktop.
    a) Opens in safe mode no problem provided shift key is used.
    b) Opens sometimes and remains open
    i) Sometimes page switches cause the browser to close
    ii) Sometimes page switches continue as expected
    c) Opens then closes a few seconds later
    2. Intermittent opening of project pages from BOINC
    a) Sometimes opens and allows browsing of the science projects website
    b) Opens then immediately closes
    c) Opens and page switches cause the browser to close
    There does not seem to be a discernible pattern to what is going to happen each time the browser is opened.
    The only crash report I have was submitted November 2010. I am not aware of any crash reports that have been generated for the current problems on my system.
    '''System info:'''
    OS Name Microsoft Windows XP Professional
    Version 5.1.2600 Service Pack 3 Build 2600
    OS Manufacturer Microsoft Corporation
    System Name FASTERMACHINE
    System Manufacturer Gigabyte Technology Co., Ltd.
    System Model GA-MA770T-UD3
    System Type X86-based PC
    Processor x86 Family 16 Model 10 Stepping 0 AuthenticAMD ~3322 Mhz
    BIOS Version/Date Award Software International, Inc. F8, 10/18/2010
    SMBIOS Version 2.4
    Windows Directory C:\WINDOWS
    System Directory C:\WINDOWS\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
    User Name FASTERMACHINE\Greg
    Time Zone GMT Daylight Time
    Total Physical Memory 4,096.00 MB
    Available Physical Memory 1.90 GB
    Total Virtual Memory 2.00 GB
    Available Virtual Memory 1.96 GB
    Page File Space 4.59 GB
    Page File C:\pagefile.sys

    My observation so far is that if you just type keywords, Mail wants to search everything.  The reason for the missing results, I think, is because the email is not getting indexed properly.  If you rebuild, then things get indexed correctly.
    I tried your idea with the quote.  Now, no matter what I type, I always get a set of options.  But I cannot tell if that was enabled by the quote or if it was already going to do that, because now I don't need the quote to get a list of various options.  The first, which I've always gotten is "message contains", but now I'm seeing subject suggestions and such.
    Very confusing.  I'm wondering if spotlight hasn't been doing some incremental work in the background that we don't know about, and some things will just magically start working now.

  • I have down loaded a track which was initially missing 1min 30 seconds. iTunes enabled my to reload the rack which is complete on the PC. However, syncing with my Ipad2 does not seem to replace the incomplete version with the full version. Thanks S

    I have down loaded a track which was initially missing 1min 30 seconds. iTunes enabled me to reload the rack which is now complete on the PC. However, syncing with my Ipad2 does not seem to replace the incomplete version with the full version.  Can anyone out there help?
    Thanks S

    Thanks for the response. Unfortunately, I've un-checked the track and re-synced the Ipad as suggested, but then re-checking and re-syncing han no effect. The track is still missing the final minute and a half or so. I've tried it twice, but the effect is the same.
    Any other ideas? Would un-checking the entire music collection and staring again work, or is that a road to disaster?

  • THE DETACH FROM TEMPLATE FUNCTION IN DREAMWEAVER CC DOES NOT SEEM TO BE FUNCTIONAL Can you please explain.

    The detach from template function in Dreamweaver CC does not seem to be functional
    Can some explain.
    Bruce K.

    Hi Lalita
    Yes you are correct, I TRY THE Modify -> Templates -> Detach from Template.     I have built over 50 websites with this method using Modify -> Templates -> Detach from Template in DW CS5.5
    After a save a page to a template for future ref.
    I create a new page using this temp. but can not use the Modify -> Templates -> Detach from Template. The Detach from Template is not functional. It is there but when I mouse over its not operative.
    Does DW CC need update maybe.
    Thanks
    Bruce

  • I have a Trust eSATA II ExpressCard which does not seem to be being picked up by the OS. Can anyone help?

    I have a Trust eSATA II ExpressCard which does not seem to be being picked up by the OS. The Sata controller icon on the top bar is shown but only with the option to 'Power off Card'. I have a seagate 1TB Goflex drive attached to it via their own eSATA cable.
    My Macbook Pro is 2.2Ghz Intel Cor i7 with an 256GB SSD drive and running Lion 10.7.2
    Can you help?
    Thanks!

    Hi,
    For what it's worth, I picked up the same Trust eSATA I ExpressCard and had the same problem. The post of DrFrankenmac at https://discussions.apple.com/message/8108772#8108772 solved my problem.
    You need to download the BASE Driver for PCI-E Sil3132 (32-bit) from http://www.american-media.com/support/downloadDDDS2350S.html that works just fine.

  • HT2534 The option to enter 'None' for credit card does not seem to appear on the iphone 3G that I got for my mother. Please advise how I may create an itunes account, thank you

    Hello
    Subject: Create itunes account without credit card for iPhone 3G
    The option to enter 'None' for credit card does not seem to appear on the iphone 3G that I got for my mother. Please advise how I may create an itunes account, thank you

    Creating iTunes Store, App Store, iBookstore, Mac App Store account w/o a credit card

  • My photo stream does not seem to be working as before with the new PHOTOS update. some of my devices are not getting the uploads/downloads

    My photo stream does not seem to be working as before with the new PHOTOS update. Some of my devices are not getting the uploads/downloads, anyone have this problem?

    Recommend that you post your question in "Photos".
    Remember, Photos is not a replacement for Aperture.

  • When I sync my outlook 2013 calendar via Icloud, the changes that i made in my computer does not appear on my Iphone-4

    When I sync my outlook 2013 calendar via Icloud, the changes that i made in my computer does not appear on my Iphone-4

    If you using on a windows pc, maybe you should reinstall the iCloud Control Panel. You can download the latest version from here: http://support.apple.com/kb/DL1455?viewlocale=en_US
    If you cant see your changes on icloud.com than you have trouble between outlook and icloud. this is the part of the icloud control panel.

Maybe you are looking for

  • How do I upgrade my Mac Mini running Snow Leopard to Mountain Lion? Thanks

    I have a Mac Mini running Snow leapard. I believe i can update it to Mountain Lion but have read I have to first update it to Lion. This is where Im struggling. How do I get a copy of Lion as I cant download it as there is not an App Store on Snow Le

  • DNS best practice in local domain network of Windows 2012?

    Hello. We have a small local domain network in our office. Which one is the best practice for the DNS: to setup a DNS in our network forwarding to public DNSs or directly using public DNS in all computers including server? Thanks. Selim

  • Adobe air installer problem. app behaving strange

    Hi all i developed a desktop app in flex..In this i set the alpha of a text input /text area to alpha=0 .the app is behaving different..on different pc's..i executed to debug the app on my pc on setting the alpha=0 for text input the background becom

  • Write a text in the box

    In my sapscript form, which have a three box. Now, i would like write a page no in one of box of bottom right corner, how can i do that. Thanks

  • ABAP Statement Query

    Hi All, Actually i want to modify one report. I faced one statement like CALL 'SYSTEM' ID 'COMMAND' FIELD w_command         ID 'TAB'   FIELD  itab-sys. What it means. Can any one pls clarify me? Thanks, Madhu.