Application Manager Problem

I am trying to download/instal; PS CC on my Win 7 desktop, updating from PS CS6.
Firstly, Application Manager tried to update itself, but failed, claiming there was another instance of AM running (I couldn't see it on Task Manager).  Re-booting made no difference. I tried to use the MS Troubleshooter on AM, but it didn't help and then AM crashed.  Now nothing happens when I try to download.

Try to clear the cache and history in your default browser. Then switch off your phone and then switch it on then see whether its working or not.
Nokia C7

Similar Messages

  • Adobe Application Manager Problems

    I have been having troubles with the Application Manager, it is driving me nuts.
    For some reason it insists on starting up in Chinese and I don't see anyway to change it, so this makes it a little harder for an English speaker to reader what is going on.
    How do I fix this?
    I have tried reinstalling it to no avail so this has me blocked.
    The other problem is that there has been an update to the Extensions Manager that will not install on my MacBook Air running Mountain Lion 10.8.1 always fails, ideas?

    Please check your settings for the Language & Text preference pane.  It is likely you have Chinese at the top of the list.  If so please remove it from the list.

  • N91 application manager problem

    hello, i use N91 n after hard disk format themes installed do not appear in application manager(not a single),so i cant delete(uninstall) them.
    But I managed to uninstall those themes by deleting them from the hard disk using my phone as "Mass Storage" device, but the themes remain on the log in App.Manager and if you try to reinstall them you get the message "unable to install file".
    I was wondering is there a way to clear the log so that the theme can be reinstalled or any other solution.. wat do u think is the problem???
    my application manager was working properly before n then suddenly it started giving this problem.
    plzzzz help!!!

    From what I can deduce, the hard disk format removed everything on the hard disk and not phone memory. Depending where you stored your themes, it could still be in phone memory, unless you selected hard disk. What you could do however, is try to download the themes again and overwrite the data on the hard disk and application log. I don't think there is a way to clear the log unless you do a hard reset, which will erase everything from the phone, so consider it only as a last resort and backup your phone before you do it.

  • Downloading - Adobe Application Manager PROBLEM

    I had 2.5gb left on my C: drive (SSD)  where Windows 7 64 bit is installed.  I told your Adobe Application Manager to install my new Cloud Programs on E:\Adobe Programs.   I have installed Photoshop, Acrobat and Dreamweaver.  Now, the Adobe Application Manager program keeps telling me I don't have enough space on C: to install. 
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    2.  Is this program leaving Temp files undeleted?.  I went from having 2.5 Gb to now only having 398Mb. 
    3.  Where in the Temp File Download Area?  (I need to clean it up to get my wasted disk space back, as I told it to install on E:)
    Thanks,

    Hi Gregory,
    I'm in the same boat : I'm also running Windows 7 on C: residing on an SSD drive with 2-3GB space left, and also got the same message.
    1.  Is it using C: as a Temp area for downloads?
    Apparently, it is. If I remember correctly, the precise message was saying something about "...unable to extract..." or something along that line. Which means the problem is even worse:
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    While I can't prove this, I'm pretty sure this is the way it works (or will work - once you have enough space left on C:)
    My current workaround: I use the "regular" download pages for the various CS6 apps (i.e. from the product pages on adobe.com), which in turn will use Adobe Download Assistant (NOT to be confused with AAM) to actually download the installer archives. As opposed to its "younger brother" for the Creative Cloud, this older/simpler assistant actually let's you choose where to download. After the download I can install the products just as usual (as if Creative Cloud didn't even exist), but first choosing "trial mode".
    However, they don't really go into the 30 day trial because I register them with my Adobe ID (which "knows" that I got a Creative Cloud membership) and everything's fine.
    After re-opening AAM, it even showed me the CS6 apps downloaded via this "workaround" as "installed", so I guess the end result isn't any different than what I would have gotten if actually using the AAM.
    (Note: If any Adobe employee reads this I'd be glad about a confirmation that this is indeed the case, though)
    2.  Is this program leaving Temp files undeleted?.  I went from having 2.5 Gb to now only having 398Mb.
    Mmmh, might be the case - although I didn't observe this. Did you still have AAM open while checking your disk space? If so, try checking again after closing it. Most programs only clean up after themselves when closing them.
    3.  Where in the Temp File Download Area?  (I need to clean it up to get my wasted disk space back, as I told it to install on E:)
    I can't exactly tell you where, but I'd suspect some directory under
    c:\users\<Your Username>\Appdata\Local\Adobe
    and/or maybe under
    c:\users\<Your Username>\Appdata\Local\Temp
    Good luck in finding it / cleaning up your C: drive. (And if not, I hope my little trick mentioned above may also help you.)
    Regards,
    Manuel
    P.S.: Please, Adobe: Let us choose a) where AMM downloads its files and b) don't blindly assume everyone's got plenty of disk space on C: to extract gigabytes of data.

  • Application Manager Problems

    Hi, there. Today I downloaded the Adobe CS6 Beta and after putting in my Adobe ID to install it, it told me that I needed to download the Application Manager. I did, but whenever I try to install it, it shows that progress bar with the words "Initializing Installyther" on top, and when the progress bar reaches the end, the installer closes and doesn't do anything.
    Thanks in advance for any help!

    I'm seeing a very similar problem on Mac.
    Installed the CS6 beta. When I try to start CS6 it complains about AAM being missing or damaged.
    I download the latest AAM, get the "INstaller Initializing" progress bar, then ... poof!
    Now I can't check for updates from or install actions in CS5 ... I get the ame error about AAM missing/deleted.
    There are widespread reports of problems with AAM and the CS6 beta, but I haven't seen anything definitive from Adobe on the subject.
    At this point I am leery of upgrading to the release version when it is available without some idication that this problem has been identified and fixed.
    Can anyone help????

  • The Adobe Application Manager Problem

    Adobe Acrobat XI Pro is installed in my Windows 7 (64 bit) PC. It works. But The Adobe Application Manager is still installing. It won't quit. Looks like there is a problem in the installation.

    These steps should resolve the issue:
    Launch the Windows Task Manager and click on the button labeled "Show processes from all users". Ensure no invisible process by the name of PDApp.exe is running. If found, kill it. The alternative is to restart your machine. This will kill any running processes.
    Reintall the Adobe Application Manager from here http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 to ensure you have the latest version.

  • Adobe Master Collection CS5.5 - Application Manager Problem

    Hi Community!
    Recently I downloaded the 30-days trial version of Master Collection CS5.5.
    Everytime I try to run Photoshop x64, an error occurs which says that I have to update my Application Manager. The 32bit Version of Photoshop works fine.
    When I try to install the Application Manager Update, it shows "installation initialysing", but nothing more happens.
    What is wrong with it?
    Thank you in advance

    Are you Mac or Windows? If Mac, please quit all programs, launch Disk Utility and Repair Permissions.

  • Adobe Application Manager Problem

    Hi, I get the following message when trying to open AAM:
    'Administrator privileges are required to continue with the installation'
    I have only one user account on this win 7 home premium pc. I am subscribed to Creative Cloud and all my other adobe software is working normally.
    Can anyone suggest a fix?
    Thx

    Hi DIH,
    When launching the Adobe Application Manager from the start menu, try right-clickng on the shortcut and choosing Run As Administrator.
    If this works, you could configure the shortcut to always run as an administrator as described here:
    http://technet.microsoft.com/en-us/magazine/ff431742.aspx
    -Dave

  • Dopo aggiornamento adobe application manager problemi su CS6

    Buongiorno,
    dopo aver aggiornato il programma adobe application manager col nuovo adobe creative cloud, per i programmi installati in licenza mi appare la videata con prodotto in prova mentra Acrobat XI che ho in abbonamento è OK.
    Se digito i numeri licenza della mia CS6 acquistata: i miei programmi sono ok ma Acrobat XI mi dice che è in prova ?????
    Grazie.
    Saluti.
    Emanuele

    Emanule se ho capito correttamente la vostra richiesta si sta affermando che Acrobat XI è in modalità di prova? Inoltre sei anche un Cloud abbonato creativa è presente anche giusto?
    Se è così allora si prega di provare a rimuovere Acrobat usando il processo di disinstallazione tipico per il sistema operativo. È quindi possibile reinstallare Acrobat XI dall'applicazione Creative Cloud.
    Se si dispone di ulteriori indagini si può piacere a rispondere in inglese, questo è un forum in lingua inglese.
    Emanule if I understand your inquiry correctly you are stating that Acrobat XI is in trial mode?  In addition you are also a Creative Cloud subscriber is this also correct?
    If so then please try removing Acrobat using the uninstall process typical for your operating system.  You will then want to reinstall Acrobat XI from the Creative Cloud application.
    If you have additional inquiries can you please respond in English as this is an English language forum.

  • Application Manager Problem 2

    Thanks for the suggestion Pete.  However, I don't see AM in the list of programs in Control Panel/Programs and Features, so can't delete from there.
    The shortcut is ojn my desktop, and points to "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\PDapp.exe" --appletID=CCM_UI --appletVersion=1.0 --workflow=CCM_workflow_launch
    which certainly contains the PDapp.exe file.
    How should I proceed?  Can I delete the exe file (I'm guessing there's more to it).

    Hi Mike,
    If you are looking to remove Application manager from your computer, please download creative cloud cleaner tool from the following link :
    http://www.adobe.com/support/contact/cscleanertool.html
    And remove the application manager from the list.

  • Oracle Applications Manager problem after cloning 11i

    Hi All,
    After cloning ebs 11.5.10.2 from AIX 5.3 to AIX 6.1, I have problem with OAM.
    When I call OAM, after login, I get a blank page with Oracle icon in the upper left corner.
    It seems that everything else works fine.
    Acces_log, error_log does not give any error message.
    Really appreciate your help
    Thanks
    Boris

    Hi.
    I tried all the above, without success.
    Now I have a new problem, after I tried to relink according DOC ID 356878.1
    adrelink.sh force=y "ad adadmin"
    an error occurs:
    "XCOFF64 object files are not allowed in 32-bit mode".
    After playing with [ID 456985.1] and OBJECT_MODE=64 I do not know what next,.
    Is it problem with AIX 6.1 and database 9.2.0.6 (which is part of ebs 11.5.10.2)?
    Thanks
    Boris

  • Adobe Application Manager Download Error (and other problems)

    Last week I purchased a Creative Cloud membership (Student and Teacher Edition, if that matters at  all).  When I tried to download applications, the Adobe Application Manager seemed to be unable to connect and instead displayed "Download Error. Press Retry to try again or contact customer support."  I read some of the responses to this problem on the forums, and after trying several things, I got it to work (I'm honestly not sure what I did that caused it to work).  However, it is now failing to work again and I can't seem to fix it this time.  As an additional problem, When I tried to open Adobe Premiere Pro (which I managed to download when I got the App Manager working for a while), I got the opening screen that asked me to open a project or start a new project.  No matter what I clicked on, Premiere Pro closed with an error message. Just as with the App Manager (and at the same time), I managed to get Premiere Pro to work (it seemed to work after I set permissions so I thought I solved it), so I was able to use it for a day.  However, now the problem has returned.
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    Thanks for your time and any help or suggestions you can give.
    - KP

    Kardypaine for your Internet configuration difficulties I would recommend reviewing Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.
    For the failure of Premiere Pro to open you will want to review the install log to see if you received an installation error.  You can find details on how to locate and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • I am having many problems with the CC 2014 application manager update

    I have 2 seats. Thus I have CC 2014 installed on four computers. All four are high end desktops with Windows 7 Ultimate 64 bit installed, all four with the latest patches. All four also use high end nvidia graphics cards all with the latest drivers.
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    I went ahead and installed the app mgr update and all the program updates on all four computers. All four had problems, two of them serious.
    On one computer, there were problems booting up. The boot up problems went away when I restored to a prior image. I tried several times. The problem persisted. I finally gave up on updating this computer.
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    I realize that Adobe puts much work into making their software better. And I depend on it every day. But to be honest, I've just spent several whole days trying to fix broken computers. And my confidence in Adobe is at an all time low.
    I so regret not staying with CC.

    >regret not staying with CC
    Previous via Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  • My updates are failing.  Adobe application manager may be damaged.  I have downloaded and installed a new copy and the problem persists.   Please help.

    I am trying to update Photoshop CS6 in order to read my camera's RAW files.  It is a camera that is supported by Adobe Photoshop CS6.  However, when I try to get the Adobe Application Manager to update the software, it fails to do so.  (The spinning wheel tells me it is checking for updates and then quits, saying that "Update Failed - Updates could not be applied.  Adobe Application Manager may be damaged.  Download and install a new copy of Adobe Application Manager.")
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    The Adobe Support Advisor has been discontinued
    The Adobe Support Advisor tool was used to analyze installer log and system information associated with installation errors. The tool has been replaced with improved installation support mechanisms. Please visit Adobe Support section for Knowledge base articles around Installation."
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    I have also taken the step of completely reinstalling Photoshop CS6.  This did not solve the problems outlined above.  
    Please help!

    reset your preferences:
    dreamweaver:  http://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs4-cs5.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    indesign:  https://forums.adobe.com/thread/526990
    lightroom:  http://www.lightroomforums.net/showthread.php?14226-Resetting-%28or-Trashing-%29-the-Light room-Preferences-file
    photoshop:  https://forums.adobe.com/thread/375776
    if that fails, uninstall ps, clean (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and reinstall.  then use the manual updates.

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    This is true that Adobe Application Manager Enterprise Edition currently does not support silently deploying Acrobat alongwith TCS3. However, you do not need a separate license key for Acrobat.
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    5) Install Acrobat silently using this command
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    FrameMaker Engineering Team

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