Application manager will not initialize

need the application manager on PC 8.1 for Premier to operated, manager download will not initialize. Comments?

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Similar Messages

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

I installed Elements 12 because my version of Photoshop (CS5.1) is not compatible with Yosemite. Now the Adobe Application Manager will not search for updates for any of the programs in CS5.5 that I have. How do I fix this?

'''Except 8.0.x version also supported version is 3.6.24 '''you can find it here:
http://www.mozilla.org/en-US/firefox/all-older.html
check the system requirements:
http://www.mozilla.org/en-US/firefox/3.6.24/system-requirements/
see also:
[https://support.mozilla.com/en-US/kb/Installing%20a%20previous%20version%20of%20Firefox Installing a previous version of Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

My application manager will not open

I can log into my creative cloud account, but cannot download After effects. Also my application manager will not open on my desktop.

Ricardo Oyarzabal do you receive any specific error messages when you try to open the Creative Cloud Desktop application? In addition if you are unable to open the Creative Cloud Desktop application how are you initiating the download and installation process for After Effects? Please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install the Adobe Creative applications included with your membership.

Application Manager Will Not Install

I recently purchased - about a month ago - the creative cloud and the application manager initially downloaded and installed with no issues. While some of the programs like Illustrator, In-Design, Lightroom and Premier Pro would not download or install onto my computer, I didn't mind at the moment because Photoshop and Dreamweaver worked fined and those were the two applications I used to the most.
However, after once again trying to install the other applications, which failed, I unistalled the application manager with the hopes that a reinstallation would solve the problem.
It made the problem worse.
Now the application manager won't even download and install as it nearly finishes downloading when an error message problem pops up with only a link to the customer support area.
Needless to say this is extremely frustrating as I was very excited to finally be able to afford the adobe programs as new student to interactive media design, but it is now just runing my creative flow!
I hope there is a way to fix this because I really want to start using the applications as soon as possible.
Thanks for any help

Lets try two steps to fix the problem.
First run the Adobe Cleaner Tool.
You can download it from here http://www.adobe.com/support/contact/cscleanertool.html.
In the drop-down in the top right select Creative Cloud and then highlight Creative Cloud Installer.
Now click on the Cleanup selected button.
Next install the Adobe Application Manager (AAM) for Windows.
You can get it from here http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 (For a Mac OS X customer reading this post use http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774).
Launch AAM and sign in with your Adobe ID.
You should now be able to install the programs you want. If this does not work I will ask for some log files which can be sent to the AAM team for investigation.

Creative Cloud Application Manager will not load or update.

Do I need to uninstall in Windows and then reinstall to get it to work again?

I'm running Windows 7.0 Home Premium 64 bit with an core i7 processor and 9 gig of ram. The application manager tries to load and stops about a third of the way through with an error message that says I have an Adobe Genuine Software Vaidation Failure. The prouct you are trying to install is not an Adobe genuine software and appears to be counterfiet. My only option then is to quit the application. This happens whenever I start the Application Manager and it tries to update itself..

Application Manager will not update to Lightroom 5

I updated all of the apps via Application manager. It updated Lightroom but only to version 4.3. Why is it not updating it to the latest version?

Janja77 is the Adobe Application Manager listing Lightroom as up to date? Also which operating system are you using?

Application Manager will not load

I am having troubles with Acrobat XI running and so I went to re-load it. I had to go to the applicationmanager.exe file and run it and everytime it has an issue. Adobe Application Manager failed to install.
I can't find a solution.
Rick

See a similar thread on this issue: http://forums.adobe.com/message/4396443

Application Manager will not open

Hi - I'm just getting going on the CC, but the Application Manager starts to open and then immediately crashes in both Safari & Chrome... Any ideas on what's going wrong? I can't get my apps!

Anniew87040710 do you receive any specific error messages? What version of Mac OS are you using?

Trying to download premier pro and adobe application manager will not stop the four square dance.

I'm simply trying to download the program. I would like to purchase it and start using it, but AAM will not allow me to download it. It just sits and spins forever. Ideas?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

My "Adobe installer" is not running and "adobe application manager" will not update....

My question?
When did making art get so technical? Also, have the software engineers at Adobe finally begun to shed the Cheetos from their beards and then crown themselves as artists extraordinaire? Well good for them! Bad for me! No offense, but I've been wrestling with this for quite a while. Without a single Cheeto.....
Could somebody at least tell me that this problem is mostly imaginary? I can relate to that actually, one time in Santa Cruz...
Bridge crashes frequently, especially during a drag and drop action. Photoshop crashes less frequently, but when even a mere moment's worth of my eternal genius has been shed, all life weeps, including you...unknowingly...
I was then instructed by the Adobe to perform a strange ritual using an ancient language called the "DOS" and to inquire for the Adobe of the little known " fsutil file setshortname" routine. Then the Adobe would know my true name, and where my short paths were (?).I tried very hard to comply with the demands of the Adobelites who lounged in the Cloud but fled to this place for counsel./
This is all true. My mother said so.
Thanks, and with much too much time on his hands,
Erich
Operating System: Windows Vista 64-bit
Version: 6.0 Service Pack 1
Adobe Photoshop Version: 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00 cutoff; r branch]) x64
Architecture: AMD CPU Family:15, Model:10, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3
Physical processor count: 6
Processor speed: 2593 MHz
Built-in memory: 8191 MB
Free memory: 1109 MB
Memory available to Photoshop: 7173 MB
Memory used by Photoshop: 70 %
Image tile size: 132K
Image cache levels: 4
Video Card: AMD Radeon HD 5450

By "not running", what exactly do you mean?
You can't open it from "Programs"? You can't open it when double clicking a pdf file? You can't open a link to a pdf on a web page? Do you get any error messages?
More details please.

Updating with Adobe Application Manager will not work

I get an error as I am trying to update my Adobe Suite software. How do I get this to work properly? I have never had issues with this until now.
Any help is appreciated.

Okay now I get this when I go into Dreamweaver or Photoshop to do updates.
"Adobe Photoshop 13.0.1.2
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210
Fireworks CS6 update to improve Mac 10.8 platform compatibility and resolve usability bugs.
There was an error installing this update. Please quit and try again later. Error Code: U44M1I210."

Just completed a clean install of CS6 Photoshop on my Yosemite Mac Book Pro and the Adobe Application Manager does not work and cannot install a fresh copy from Adobe

Just re-installed a fresh copy of CS6 Photoshop on my Yosemite Mac Book Pro and somehow the Adobe Application Manager does not work and therefore cannot verify my copy. What should I do?
I get a message saying that Adobe Application Manager may be damaged and that I should install a new version of AAM. But after downloading a fresh copy of AAM and doing the install, the program (AAM) still will not install. It is like an infinite loop!
Please, someone help!
Thanks!

HI gener7!
I'm sorry but I am not on Creative Cloud. I'm still on CS6 and it was the Adobe Application Manager that wasn't working and I could not install the update to this application. My AAM version is: 8.0.0160
The link you provided was the update that I wanted to install but it does not work. A window shows up during that install that says:
We've encountered the following issues.
Installer failed to initialize. Please download Adobe Support Advisor to detect the problem.
and then the link to the Adobe Support Advisor which leads to a "Adobe Support Advisor has been discontinued" page.
Thanks!

Portal will not initialize.

Hello folks,
I was working on adding an datasource (MSADS) to EP6SP2.
I made the changes and restarte dthe serverce couple time I had errors. Now the portal will not initialize. I get the following error.
What are my options now? How can I bring up the portal?
Apr 21, 2006 7:47:06 PM # System_Thread_36     Fatal           [Portal.init] Application Broker - initialization failed.
com.sapportals.portal.prt.runtime.PortalException: [Portal Application Broker] applications start failed
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.start(PortalAppBroker.java:1431)
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.startCoreApplications(PortalAppBroker.java:1360)
     at com.sapportals.portal.prt.runtime.Portal.init(Portal.java:345)
     at com.sapportals.portal.prt.core.PortalCoreInitializer.coreInit(PortalCoreInitializer.java:54)
     at com.sapportals.portal.prt.dispatcher.PortalInitializer.<init>(PortalInitializer.java:129)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doSetupPortalInitializer.run(Dispatcher.java:160)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.initDispatcher(Dispatcher.java:358)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.access$000(Dispatcher.java:40)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$InitRunner.run(Dispatcher.java:113)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.init(Dispatcher.java:391)
     at com.inqmy.services.servlets_jsp.server.ServletContextFacade.init(ServletContextFacade.java:3338)
     at com.inqmy.services.servlets_jsp.server.ServletContextFacade.init(ServletContextFacade.java:2596)
     at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.createContext(ServletsAndJspImpl.java:765)
     at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.<init>(ServletsAndJspImpl.java:200)
     at com.inqmy.services.servlets_jsp.server.ServletsAndJspServerFrame.start(ServletsAndJspServerFrame.java:125)
     at com.inqmy.core.service.application.ApplicationServiceRunner.startFrame(ApplicationServiceRunner.java:55)
     at com.inqmy.core.service.container.ServiceRunner.run(ServiceRunner.java:129)
     at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:148)
Caused by: com.sapportals.portal.prt.runtime.PortalException: [PortalServiceItem.startServices] initialisation failed:com.sap.portal.license.runtime|license
     at com.sapportals.portal.prt.core.broker.PortalServiceItem.startServices(PortalServiceItem.java:883)
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.startLoadOnStartupServices(PortalAppBroker.java:1470)
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.start(PortalAppBroker.java:1426)
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.startCoreApplications(PortalAppBroker.java:1360)
     at com.sapportals.portal.prt.runtime.Portal.init(Portal.java:345)
     at com.sapportals.portal.prt.core.PortalCoreInitializer.coreInit(PortalCoreInitializer.java:54)
     at com.sapportals.portal.prt.dispatcher.PortalInitializer.<init>(PortalInitializer.java:129)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$doSetupPortalInitializer.run(Dispatcher.java:160)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.initDispatcher(Dispatcher.java:358)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.access$000(Dispatcher.java:40)
     at com.sapportals.portal.prt.dispatcher.Dispatcher$InitRunner.run(Dispatcher.java:113)
     at com.sapportals.portal.prt.dispatcher.Dispatcher.init(Dispatcher.java:391)
     at com.inqmy.services.servlets_jsp.server.ServletContextFacade.init(ServletContextFacade.java:3338)
     at com.inqmy.services.servlets_jsp.server.ServletContextFacade.init(ServletContextFacade.java:2596)
     at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.createContext(ServletsAndJspImpl.java:765)
     at com.inqmy.services.servlets_jsp.server.ServletsAndJspImpl.<init>(ServletsAndJspImpl.java:200)
     at com.inqmy.services.servlets_jsp.server.ServletsAndJspServerFrame.start(ServletsAndJspServerFrame.java:125)
     at com.inqmy.core.service.application.ApplicationServiceRunner.startFrame(ApplicationServiceRunner.java:55)
     at com.inqmy.core.service.container.ServiceRunner.run(ServiceRunner.java:129)
     at com.inqmy.core.thread.impl0.ActionObject.run(ActionObject.java:46)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.inqmy.core.thread.impl0.SingleThread.run(SingleThread.java:148)
Caused by: com.sapportals.portal.prt.core.broker.PortalServiceInstantiationException: Could not instantiate implementation class com.sapportals.portal.prt.service.license.LicenseService of Portal Service com.sap.portal.license.runtime|license because: could not load the service
     at com.sapportals.portal.prt.core.broker.PortalServiceItem.__initServiceInstance(PortalServiceItem.java:689)
     at com.sapportals.portal.prt.core.broker.PortalServiceItem.createServiceInstance(PortalServiceItem.java:519)
     at com.sapportals.portal.prt.core.broker.PortalServiceItem.startServices(PortalServiceItem.java:875)
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.startLoadOnStartupServices(PortalAppBroker.java:1470)
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.start(PortalAppBroker.java:1426)
     at com.sapportals.portal.prt.core.broker.PortalAppBroker.startCoreApplications(PortalAppBroker.java:1360)
     at com.sapportals.portal.prt.runtime.Portal.init(Portal.java:345)

The last 10 lines is what I commented out as I was using multiple datasources. he following line
ume.persistence.data_source_configuration=dataSourceConfiguration_ads_writeable_db.xml should be a different file.
The server is set to MSADS mode but I commented out those lines. So the server does not find the file. Is there a way to fix this??
   SAP User Management Engine Configuration
   Logging settings
##The external class for the portal logger should be used.
##If trace file from native logging api should be used, set this property to "com.sap.security.core.util.imp.UMTrace_EX"
##and set properties "ume.trace.trace_level" and "ume.trace.debug_exception_level" to a severity level from 1 to 5.
ume.trace.external_trace_class=com.sapportals.portal.prt.service.usermanagement.util.UMTrace_620_Portal
   Data source settings
##xml file that configures the persistence except roles
ume.persistence.data_source_configuration=dataSourceConfiguration_ads_writeable_db.xml
##xml file that configures the roles persistence which are coming from the pcd
NOTE: ume.persistence.pcd_roles_data_source_configuration AND ume.persistence.ume_roles_data_source_configuration
      mustn't be used together.
ume.persistence.pcd_roles_data_source_configuration=dataSourceConfiguration_PCDRoles.xml
##xml file that configures the roles persistence which are coming from the ume
NOTE: ume.persistence.ume_roles_data_source_configuration AND ume.persistence.pcd_roles_data_source_configuration
      mustn't be used together.
#ume.persistence.ume_roles_data_source_configuration=dataSourceConfiguration_UMERoles.xml
##specification of the default cache
ume.cache.default_cache=distributableCache
   LDAP settings
##specifies the servertype NOVELL oder SUN
ume.ldap.access.server_type
##the ldap server name
##ume.ldap.access.server_name=NortDC.fngp.com,PlymDC.fngp.com
##the port of the ldap server
##ume.ldap.access.server_port=389,389
##the user used for connecting to the ldap server
##ume.ldap.access.user=FNGP
ADSUser
##the password of the user
##ume.ldap.access.password=
   database settings
   R/3 settings (for use as Master datasource)
Start of Required keys for R/3 connection
2hNbedUUwhwiKCN6wpZqXw\=\=
##true if ssl is used, false if not
ume.ldap.access.ssl=FALSE
##the path in the ldap server, where the users are found
##ume.ldap.access.base_path.user=OU\=FNGP,DC\=fngp,DC\=com
##the path in the ldap server, where the useraccounts are found; only nedded if a user object is not an account object
#ume.ldap.access.base_path.uacc=
##the path in the ldap server, where the groups are found
##ume.ldap.access.base_path.grup=OU\=Portal Groups,OU\=FNGP,DC\=fngp,DC\=com
##the data for the connection pool
ume.ldap.connection_pool.min_size=1
ume.ldap.connection_pool.max_size=10
ume.ldap.connection_pool.max_idle_connections=5
ume.ldap.connection_pool.max_idle_time=600000
ume.ldap.connection_pool.max_wait_time=60000
ume.ldap.connection_pool.monitor_level=0
ume.ldap.connection_pool.retrial=10
ume.ldap.connection_pool.retrial_interval=10000
ume.ldap.connection_pool.release_check_interval=120000
##specify if you want to user an internal or external connection pool
ume.db.connection_pool_type=jdbc/sapep
##if you are using an internal connectionpool please use the following properties to configure the connections
##specify the database driver
ume.db.jdbc_driver
##specify the database url
ume.db.jdbc_url
##specify the database user
ume.db.jdbc_user
##specify the user password
ume.db.jdbc_password
##if you are using an external cnnectionpool
##(connection pool of the j2ee engine) please use the following properties to configure the connectionpool
##the context factory of the j2ee connection pool
ume.db.connection_pool.j2ee.initial_context_factory=com.inqmy.services.jndi.InitialContextFactoryImpl
##the provider url of the j2ee connetion pool
ume.db.connection_pool.j2ee.provider_url=localhost
##setting of the internal database connection pool
ume.db.connection_pool.internal.minsize=1
ume.db.connection_pool.internal.maxsize=30
ume.db.connection_pool.internal.max_idle_connections=5
ume.db.connection_pool.internal.max_connection_idle_time=600000
ume.db.connection_pool.internal.max_wait_process_time=600000
ume.db.connection_pool.internal.monitor_interval=500
ume.db.connection_pool.internal.connect_retrials=0
ume.db.connection_pool.internal.max_connection_usage_timel=600000
ume.db.connection_pool.internal.max_connection_usage_time_check_interval=60000
ume.db.connection_pool.internal.monitor_path=./
ume.r3.connection.master.client
ume.r3.connection.master.user
ume.r3.connection.master.passwd=g8EnrAsDbQw\=
ume.r3.connection.master.sysnr
ume.r3.connection.master.useXML=false
R/3 application name (only CRM and EBP are supported)
ume.r3.connection.master.application
End of required keys
Start of required-optional keys
One of following 3 options is required:
Option 1: application host name
ume.r3.connection.master.ashost
Option 2: (name used to map to the sapmsg.ini file.)
#ume.r3.connection.master.r3name=
Option 3: message server
#ume.r3.connection.master.msghost=<message server>
Required when options 2 and 3 are used (e.g. PUBLIC)
#ume.r3.connection.master.group=<group of message server>
End of required-optional keys
Start of optional keys
ume.r3.connection.master.lang=EN
number of connections to create in the connection pool
ume.r3.connection.master.poolmaxsize=10
Time in milliseconds to wait for available connection before error
ume.r3.connection.master.poolmaxwait=10000
   Security Policy
ume.logon.security_policy.useridminlength=6
ume.logon.security_policy.useridmaxlength=20
ume.logon.security_policy.userid_in_password_allowed=TRUE
ume.logon.security_policy.oldpass_in_newpass_allowed=TRUE
ume.logon.security_policy.password_min_length=6
ume.logon.security_policy.password_max_length=10
ume.logon.security_policy.password_mix_case_required=0
ume.logon.security_policy.password_alpha_numeric_required=0
ume.logon.security_policy.password_special_char_required=0
ume.logon.security_policy.password_change_allowed=FALSE
ume.logon.security_policy.lock_after_invalid_attempts=6
ume.logon.security_policy.auto_unlock_time=60
ume.logon.security_policy.password_expire_days=99999
ume.logon.security_policy.cert_logon_required=FALSE
ume.logon.security_policy.cookie_life_time=172800
   security parameters
path of your IAIK keystore
login.ticket_keystore=ticketKeyStore
Key pair alias with the Keystore ('sapportal' recommended for new install)
login.ticket_keyalias=TestKey
login.ticket_lifetime=8
url of the SAP trustcenter that signed the portal key (req. for RA functionality)
trustcenter=https://tcs.mysap.com/invoke/tc/usercert
logical adapter name of authenticating backend
credentials are checked against this specified repository (see repository_configuration_file)
login.authentication_server=Corporate Authentication Server
#authschemes conf xml file
login.authschemes.definition.file=authschemes.xml
ume.superadmin.activated=FALSE
(Comma separated) list of role xml files
#ume.roles.xml_files = *role.xml
Self Registration ################################
to enable self registration process. (default: true)
ume.logon.selfreg=true
ume.admin.selfreg_company=false
Notification Mails ################################
mail host, separated by semicolon if several hosts
ume.notification.mail_host=<mailhost1>;<mailhost2>;<mailhost3>
ume.notification.mail_host=nort-smtpsrv-1.fngp.com
Email sending mode
asynchronous is preferred especially when many emails are sent out
ume.notification.email_asynch=TRUE
Sending an email on the below events can be switched on(default)/off
ume.notification.create_request=true
ume.notification.create_approval=true
ume.notification.create_performed=TRUE
ume.notification.pswd_reset_request=TRUE
ume.notification.pswd_reset_performed=TRUE
ume.notification.unlock_request=true
ume.notification.lock_performed=TRUE
ume.notification.unlock_performed=TRUE
ume.notification.delete_performed=TRUE
ume.notification.create_by_batch_performed=TRUE
ume.notification.update_by_batch_performed=TRUE
ume.notification.create_denied=true
   anonymous user
Defines which mode of anonymous logon is to be used. Default value is 1.
1 = Anonymous logon with named anonymous users is used.
0 = Simple anonymous logon is used.
ume.login.anonymous_user.mode=1
Comma-separated list of guest users that are supported. These users must exist with this unique ids in the user repository. This parameter does only take effect if ume.login.anonymous_user.mode=1
ume.login.guest_user.uniqueids=anonymous
   user admin
ume.admin.search_maxhits_warninglevel=200
ume.login.guest_user.defaultid=anonymous
login.ticket_issuer=FNN
ume.license.sysid=FNN
#Additional properties
#Sat Nov 13 17:49:49 EST 2004
ume.r3.mastersystem=
ume.r3.connection.master.r3name=
ume.r3.connection.master.msghost=
ume.r3.connection.master.group=
   LogOff
ume.logoff.redirect.url=http://nortweb1.fngp.com/cleartrust/ct_logout.asp
ume.logoff.redirect.silent=false
#Additional properties
#Fri Apr 21 18:34:00 EDT 2006
#ume.ldap.access.server_port=389
#ume.ldap.access.user=FNGPEXT
adm_msb
#ume.ldap.access.password=xDhj3ijP/xaX74LzqzAPJw\=\=
#ume.ldap.access.server_name=Nortextdc.fngpext.com
#Additional properties
#Fri Apr 21 18:35:36 EDT 2006
#ume.ldap.access.base_path.user=OU\=FNGPEXT,DC\=fngpext,DC\=com
#ume.ldap.access.base_path.grup=OU\=FNGPEXT,DC\=fngpext,DC\=com

Extension Manager will not open and Adobe doesn't care

Just search on “extension manager will not open” in the Adobe Forums or Google and pages of hits come up going back to CS4. This is a serious problem that Adobe is simply ignoring.
I have Windows 7 Professional 64-bit with Design Premium CS5 installed. Nothing happens when I click on Manage Extensions from within any Adobe application, nothing happens when I click on Adobe Extension Manager CS5 on the start menu, and nothing happens when I double click on a .mxp file. No error messages – nothing.
So I had a free couple of hours and decided to call Adobe. Six hours later, after talking with Raj, Peenal, Tushar, Madhur, and Sandeep (get the picture?), after noting that none of them had ever even heard of the problem, after my call was dropped during one 30 minute wait, and after a complete uninstall and reinstall of the complete CS5, I have exactly the same problem I started with.
For my purposes, Design Premium CS5 is literally useless without extensions and Adobe has left me holding a $1500 boat anchor. Do you think anybody at Adobe cares? I don’t.
Bottom line - DO NOT BUY Design Premium CS5 if you need extensions. They very possibly will not install and Adobe won't/can't help you.

Thanks to Carl Sun and Zhiqianq Liu, my problem with Extension Manager is resolved (the problem with Adobe support is not).
I followed Carl's Sun's instructions to the letter. I created a ExManLog.YES file and then manually ran Adobe Extension Manager CS5.exe via "Run as administrator" as Carl suggested and the Extension Manager ran for the first time.
In other words, either creating the ExManLog.YES file (unlikely) or manually running the .exe file as administrator (most certainly the solution) solved the problem.
Running, rerunning, rebooting and rerunning all work now – all without right clicking on Adobe Extension Manager CS5.exe before running Extension Manager. That is, it was apparently sufficient to right click on Adobe Extension Manager CS5.exe and then run the Extension Manager as administrator one time.
Now what's diabolical about this is that my user has full administrator privileges. Still, Extension Manager wasn’t actually running as administrator until I physically located the .exe file and manually ran it as administrator one time.
And what’s doubly diabolical is that all those guys at Adobe didn’t have a clue and Carl and Zhiqianq solved it right away.
Thank you, thank you.
Now – Adobe – if you are reading this, five of you guys caused me six hours of untold grief (case # 182188172) when the solution was actually very simple. I won’t be forgetting that anytime soon and I hope others who read this will get the message that Adobe support is seriously dysfunctional.

External hard drive will not initialize

I am running windows 7 32 bit and have a 80gb external hard drive. When I connect the hard drive it shows up with all the correct drivers and and under the Disk management console it comes up but will not initialize. The Initialize disk wizard
comes up and I have tried to do both option and a window comes up with "incorrect function". I can see the disk in disk management but when I right click on the Disk 1 the only options are properties and help. Initialized disk is at the top but
I am unable to click it.
How do I initialize a disk that will not give me a Initialize disk option?
Can I use Boot and Nuke to clear this drive during a startup?

Hi,
Go to BIOS to check if BIOS can recognize the external HD.
Also you can try to use these command below:
1 Run CMD with administrator
2 Input diskpart and press Enter
3 Input these command:
DISKPART> SELECT DISK n (n is the disk number)
DISKPART> ATTRIBUTES DISK CLEAR READONLY
DISKPART> ONLINE DISK
DISKPART> CONVERT MBR
Hope that helps.
Regards,
Leo
Huang
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Application manager will not initialize

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