Application Manager Won't install in Windows 8 64bit

Hello,
I'm running Windows 8 64bit on a recently purchased Samsung Ultrabook with Intel i5 processor/4GB ram.
I can download the Application Manager.exe file from the adobe.com website with no issue but when I click on the .exe file nothing appears to happen.
I've bypassed my firewalls and also set up firewall entries for the install program. I've tried running it in compatability mode as well as Running As Administrator. I have yet to see any feedback from the program other than about 5 seconds of the small blue "wait" circle before the computer resumes normal operation.
Please Help!
Thank You

Have you tried disabling your software firewall and possibly security software entirely? Are you downloading the Adobe Application Manager from https://creative.adobe.com/?

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Installing runtime version 2.6.0.19120 [2011-03-30:21:20:11] Installing msi at c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-03-30:21:20:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Rolling back install of c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi [2011-03-30:21:20:12] Rollback complete [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Runtime Installer end with exit code 7 [2011-03-30:21:20:17] Runtime Installer end with exit code 7 [2011-04-01:16:33:14] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:33:14] Commandline is: [2011-04-01:16:33:14] No installed runtime detected [2011-04-01:16:33:17] Relaunching with elevation [2011-04-01:16:33:17] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air973f.tmp\adobe air installer.exe -ei [2011-04-01:16:33:20] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86 [2011-04-01:16:33:20] Commandline is: -stdio \\.\pipe\AIR_5272_0 -ei [2011-04-01:16:33:20] No installed runtime detected [2011-04-01:16:33:21] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:33:21] Installing msi at c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:33:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Rolling back install of c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi [2011-04-01:16:33:21] Rollback complete [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Runtime Installer end with exit code 7 [2011-04-01:16:33:28] Runtime Installer end with exit code 7 [2011-04-01:16:53:54] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:54] Commandline is: [2011-04-01:16:53:54] No installed runtime detected [2011-04-01:16:53:57] Relaunching with elevation [2011-04-01:16:53:57] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air160f.tmp\adobe air installer.exe -ei [2011-04-01:16:53:57] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:57] Commandline is: -stdio \\.\pipe\AIR_7052_0 -ei [2011-04-01:16:53:57] No installed runtime detected [2011-04-01:16:53:57] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:53:57] Installing msi at c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:53:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Rolling back install of c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi [2011-04-01:16:53:58] Rollback complete [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Runtime Installer end with exit code 7 [2011-04-01:16:54:04] Runtime Installer end with exit code 7 [2011-04-01:17:08:31] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:31] Commandline is: [2011-04-01:17:08:31] No installed runtime detected [2011-04-01:17:08:35] Relaunching with elevation [2011-04-01:17:08:35] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei [2011-04-01:17:08:35] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:35] Commandline is: -stdio \\.\pipe\AIR_6764_0 -ei [2011-04-01:17:08:35] No installed runtime detected [2011-04-01:17:08:35] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:17:08:35] Installing msi at c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:17:08:35] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Rolling back install of c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi [2011-04-01:17:08:35] Rollback complete [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Runtime Installer end with exit code 7 [2011-04-01:17:08:39] Runtime Installer end with exit code 7 P

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Installing runtime version 2.6.0.19120 [2011-03-30:21:20:11] Installing msi at c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-03-30:21:20:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Rolling back install of c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi [2011-03-30:21:20:12] Rollback complete [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Runtime Installer end with exit code 7 [2011-03-30:21:20:17] Runtime Installer end with exit code 7 [2011-04-01:16:33:14] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:33:14] Commandline is: [2011-04-01:16:33:14] No installed runtime detected [2011-04-01:16:33:17] Relaunching with elevation [2011-04-01:16:33:17] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air973f.tmp\adobe air installer.exe -ei [2011-04-01:16:33:20] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86 [2011-04-01:16:33:20] Commandline is: -stdio \\.\pipe\AIR_5272_0 -ei [2011-04-01:16:33:20] No installed runtime detected [2011-04-01:16:33:21] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:33:21] Installing msi at c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:33:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Rolling back install of c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi [2011-04-01:16:33:21] Rollback complete [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Runtime Installer end with exit code 7 [2011-04-01:16:33:28] Runtime Installer end with exit code 7 [2011-04-01:16:53:54] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:54] Commandline is: [2011-04-01:16:53:54] No installed runtime detected [2011-04-01:16:53:57] Relaunching with elevation [2011-04-01:16:53:57] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air160f.tmp\adobe air installer.exe -ei [2011-04-01:16:53:57] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:57] Commandline is: -stdio \\.\pipe\AIR_7052_0 -ei [2011-04-01:16:53:57] No installed runtime detected [2011-04-01:16:53:57] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:53:57] Installing msi at c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:53:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Rolling back install of c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi [2011-04-01:16:53:58] Rollback complete [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Runtime Installer end with exit code 7 [2011-04-01:16:54:04] Runtime Installer end with exit code 7 [2011-04-01:17:08:31] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:31] Commandline is: [2011-04-01:17:08:31] No installed runtime detected [2011-04-01:17:08:35] Relaunching with elevation [2011-04-01:17:08:35] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei [2011-04-01:17:08:35] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:35] Commandline is: -stdio \\.\pipe\AIR_6764_0 -ei [2011-04-01:17:08:35] No installed runtime detected [2011-04-01:17:08:35] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:17:08:35] Installing msi at c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:17:08:35] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Rolling back install of c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi [2011-04-01:17:08:35] Rollback complete [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Runtime Installer end with exit code 7 [2011-04-01:17:08:39] Runtime Installer end with exit code 7

Update 11.2 won't install to windows vista 64bit

I've received an update message. that 11.2 update is ready for download.
The download happens but it will not install on my laptop.
I'm using Chrome. O/S is Windows Vista 64-bit.
This problem has never happened before.
Please help

Hello Shivy0206
Try using the install file from the first article to download the 64-bit version of iTunes. If you continue to have trouble, then use the second article for further assistance.
iTunes 11.2 for Windows (64-bit)
http://support.apple.com/kb/DL1615
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
Regards,
-Norm G.

Adobe Application Manager won't update on Win 8.1 - cannot install apps

Since updating this PC to Windows 8.1, the Adobe Application Manager which manages the Creative Cloud apps will not update itself, hence we cannot install or update CC apps (specifically, Acrobat).
On clicking the download button on the Acrobat page of CC, the Adobe Application Manager starts to update itself, then quits with the error:
We've encountered the following issues:
Adobe Application Manager failed to install.
[Quit]
Repeated attempts fail. We urgently need to admin several CC apps so to be forced to use the App Manager causes us substantial business interruption.
/src Illuminant NYC

Hi illuminantpartnersnyc ,
Please close all the Adobe application, browsers running at the back and try to install again. If still the same error please follow the mentioned steps:
1. Please navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old
Please go to C/User/User Name/App date/Local/Adobe/OOBE and rename it to OOBE.old
Log to to CC desktop: https://creative.adobe.com/products/creative-cloud and run as admin to install it.
If still the same error then please enable hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8-a.html and try to install again from hidden admin account.
Please review the log : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html if still the error persists.
Regards,
Romit Sinha

Adobe Application Manager Won't Open and CC Desktop failed to install

I am running Win 7 Ultimate. Adobe Application Manager Won't Open and CC Desktop failed to install on my computer after I signed up for Adobe CC tonight. I am currently using the CS5 suite (perpetual license) and do not want to uninstall any of the programs until I am successfully running the Adobe CC versions. The AAM gives me an error message saying that it failed to open when I select it, and the creative cloud installer fails to install. I have tried restarting my computer. Help? This is very frustrating. I am a student and use this software on a daily basis, and can't afford to not have these programs available when I need them.

Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

Application Manager Will Not Install

I recently purchased - about a month ago - the creative cloud and the application manager initially downloaded and installed with no issues. While some of the programs like Illustrator, In-Design, Lightroom and Premier Pro would not download or install onto my computer, I didn't mind at the moment because Photoshop and Dreamweaver worked fined and those were the two applications I used to the most.
However, after once again trying to install the other applications, which failed, I unistalled the application manager with the hopes that a reinstallation would solve the problem.
It made the problem worse.
Now the application manager won't even download and install as it nearly finishes downloading when an error message problem pops up with only a link to the customer support area.
Needless to say this is extremely frustrating as I was very excited to finally be able to afford the adobe programs as new student to interactive media design, but it is now just runing my creative flow!
I hope there is a way to fix this because I really want to start using the applications as soon as possible.
Thanks for any help

Lets try two steps to fix the problem.
First run the Adobe Cleaner Tool.
You can download it from here http://www.adobe.com/support/contact/cscleanertool.html.
In the drop-down in the top right select Creative Cloud and then highlight Creative Cloud Installer.
Now click on the Cleanup selected button.
Next install the Adobe Application Manager (AAM) for Windows.
You can get it from here http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 (For a Mac OS X customer reading this post use http://www.adobe.com/support/downloads/detail.jsp?ftpID=4774).
Launch AAM and sign in with your Adobe ID.
You should now be able to install the programs you want. If this does not work I will ask for some log files which can be sent to the AAM team for investigation.

RSAT won't install on Windows 8.1 Pro - "The system cannot find the file specified."

Please help. RSAT won't install on Windows 8.1 Pro. Every time I try, I get the same error - "The system cannot find the file specified.". I really don't want to have to refresh the PC to get it working! I've installed the update successfully on
a fresh win 8.1 enterprise install on a Hyper-V VM.
I am in uk, so have installed the en-US language pack first. I did have a windows component store corruption but I've managed to fix that.
event log says:
Windows update "Update for Windows (KB2693643)" could not be installed because of error 2147942402 "The system cannot find the file specified." (Command line: ""C:\Windows\system32\wusa.exe"
"C:\RSAT Windows8.1-KB2693643-x64.msu" ")
CBS log (C:\Windows\Logs\CBS\CBS.log): http://1drv.ms/19CAv14

As Roger Lu reported, the log indicates that there is corruption in the update files that you downloaded. The log actually reports “file not found”, so you may also want to check permissions on the extracted files in C:\Windows\SoftwareDistribution\Download\76ecaa86ec6712300c2d71cbcdad378c\.
You can also re-try downloading the files to see if your original download was just corrupt.
Bruce Wooding Windows Outreach Team- IT Pro Windows for IT Pros on TechNet
It was a permissions issue! Thanks so much Bruce!
I checked the permissions for the folder mentioned above and TrustedInstaller only had List Folder Contents and Special Permissions. So I granted granted Read & Execute to TrustedInstaller and tried installing again...
1) double clicked the installer.
2) once it said Initialisation was complete, I checked the permissions again and it had re-set them to as before, so I granted Read & Execute to TrustedInstaller again
3) Installation was successful.
Not really sure why this happened as it doesn't make sense but it's working now :-)

Application Manager Won't install in Windows 8 64bit

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