Application Mananger is stating Acrobat X PDF is 'Installed' but this is false.

I am attempting to install Acrobat X PDF using Adobe Application Manager, but due to the status stating 'Installed' this hides the download link. Using Spotlight; I can comfortably say that Acrobat X PDF is not installed on my machine.
Within the Adobe Support section, I went through the Step by Step recommendation of MyOrder>MyHistory>Downloads but this only allows me to download via the Application Manager not the web browser.
If anyone has a suggestion on how to download Acrobat X PDF via the browser (currently no trials for Macs either) or to override the 'Installed' status I would be very grateful.
David

Yes, I am a Creative Cloud subsriber. As you will see below is a screenshot of my application folder; there is no Adobe Acrobat X Pro folder. Also enclosed is a screenshot of the Application Manager stating 'Installed' - therefore not allowing me to install the application.

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Hi Cailloux1973,
I would check to see if the uninstaller is available at
Control Panel > Programs & Features or Add Remove Programs or Mac HD > Applications > Utilities > Adobe Installers.
If you find and uninstaller run it.
If the product is not listed there you might try the Acrobat cleaner tool from here
http://labs.adobe.com/downloads/acrobatcleaner.html
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I installed Adobe Acrobat X Pro about a year ago. It has never worked, and I'm just now getting around to trying to fix it. When I try to open a PDF document with the program, it brings up a window that asks if I'll allow the program to make changes to my computer. I click "yes," and the window goes away, but then absolutely nothing happens, the document never opens, and I have to open it with Adobe Reader instead.
I'd like to be able to use the program that I paid for.
What can I do?
Thanks.

you should open the directory where adobe x pro was installed. find Acrobat.exe, right click it>click "run as administrator".
if that fails, fun the acrobat cleaner: http://labs.adobe.com/downloads/acrobatcleaner.html
restart your computer
reinstall acrobat x pro.

Creative Cloud- Adobe App Manager- Acrobat X shows its installed- but its NOT

I was installing Acrobat x and it was stuck at about 30-ish% in the install, so I cancelled the installation. It now shows 'Installed' without the ability to re-install or do anything. Help!

I was able to find the cleaner tool about 15 miniutes following my first reply and it helped me to reinstall the app.
However, when I start the application it will remain open for about 10 seconds and then quit. (Mac OSX 10.7.4)
Opening a document exhibits the same behavior.
Here is the kicker! If I quickly open the preferences window for Acrobat X, the program continues running until I close it.
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I did have CS 5.5 Web Premium installed prior to the upgrade. The uninstall of this suite must have removed a dependant that CS 6 did not replace.

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Every so often Acrobat Pro XI says that I am running a demo version although I have a CC subscription. I 're-install' it and it remains in the pull down menu as installed for a day or two, then it shows up as not installed and offers me chance to install it again although I am happilly using it. This goes on and on and on. Anyone else seen this? Did anyone fix it?
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Well Adobe installed CC with my installation and I haven't seen any sense in turning it off mainly because I get a message saying the CC will be updated and then that usually means that one of the Apps will be updated.
I've looked at step 2 and if some reason Acrobat stops working, I'll do that. However it was sort of ignoring everything until the Adobe servers because thinking this was a demo version.
Annual subscriptions? But you still pay monthly don't you? Hence when you get hacked and Adobe holds on to your credit card information, the hackers get you login, password and credit card.
Thanks. We'll call this finished but I am not going to uninstall Acrobat and lose my setup.
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I've tried to talk to 4 different tech support 2 days ago with no help being provided.
I'm upgrading from Acrobat 6.0 Standard to Acrobat 9.0 Pro on an EFI Fiery server that's attached to my Xerox Docucolor 240.
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I uninstalled every Adobe program running in the background, turned off my firewalls, and the same thing keeps happening.
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Bill,
This is a print server/command workstation which all the print files come
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Once we get Adobe Acrobat 9.0 Pro installed on this Fiery, it will only be
used on this machine and not accessed by any other computer on the
network.
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A key word in your message that may also be related to the issues you are
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Windows installed. In any case, installing the basic Acrobat package on a
server is a violation of the End User License. IF you have negotiated a
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>

Cannot install Acrobat X Pro. AAM says "installed" - but no sign of the "Launch app" option.

The Adobe Application Manager states Acrobat X Pro is installed but there is no "Launch App" option.
I have succesfully installed Ai, Ps and Id, but Acrobat X Pro is giving me a headache!
The app installed with a warning and 2 errors. (I did not save the text about this event - and I cannot repeat the operation that led me there,)
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I hope you can solve this problem too! Thanks.
joeb_mtl
Message was edited by: joeb_mtl
I failed to tell you my OS is WIN 7 SP1 HomePremium, 64-bit, 3.0GHz Processor, 8GB RAM, 274 GB available hard-disk space, 1920 × 1080 Screen resolution, Pioneer DVD-Rom drive, IE 8, Dual GeForce 8800GTX video cards.

Acrobat Pro XI installed but wouldn't run.

Acrobat Pro XI recently installed itself alongside X. When I first opened XI it opened Application Manager and prompted me to accept the terms and conditions--except the terms and conditions were not shown and clicking "ACCEPT" did nothing. Acrobat XI then crashed. I attempted uninstalling X and XI in order to reinstall XI--but Application Manager viewed it as still installed. I looked up this problem and found the Creative Suite Cleaner Tool: downloaded and ran it then restarted my computer. Application Manager is still seeing Acrobat XI as being installed--but it does not appear in the list when attempting to run Creative Suite Cleaner again. Currently stuck without any version Acrobat and need it asap...

These steps should fix your problem:
Run the uninstaller by double-clicking the Adobe Acrobat XI Pro link in the folder Applications > Utilities > Adobe Installers.
Run the Adobe Cleaner Tool again to see if anything from Acrobat remains.
Relaunch the Adobe Application Manager (AAM) either from the shortcut in the Applications folder, or from clicking the Download link for Acrobat on the Creative Cloud Apps page https://creative.adobe.com/apps.
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Fix described here: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html (see Blank EULA screen)
"Blank EULA screen. Problem: Mac OS only. On launch, a blank EULA screen appears, which cannot be accepted, and Acrobat does not run. This problem can appear if you have any products installed from CCM or from Creative Suite, and you tried installing Acrobat XI from a different source.
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Hello! I have the Acrobat XI test version installed, got the registration Mail and confirmed it. When i have the program opened and try to convert the file from a pdf to a word and press the convert button, it shows a the message "application failed" (in

Hello! I have the Acrobat XI test version installed, got the registration Mail and confirmed it. When i have the program opened and try to convert the file from a pdf to a word and press the convert button, it shows a the message "application failed" (in german "Fehler bei der Anmeldung"). I hope have explained the issue on the right way with my bad english. Do you have a solution for it?? Best regards, Marcus Wenk

yes, you are right. it is the adobe reader via exportPDF. but it should be the acrobat. it was written on the internetpage...

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Jeff

Jeffrey Livingston wrote:
I am unable to print wirelessly adobe acrobat 9 pdf files using Snow Leopard. Yet I have no problem printing word documents wirelessly. Adobe techs haven't been able to assist. Hoping someone out there might have a fix.
Jeff
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[Home]/Library/Application Support/Adobe/SLStore
[Home]/Library/Application Support/Adobe/SLCache
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Application Mananger is stating Acrobat X PDF is 'Installed' but this is false.

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