Application not recognized by I-Tunes

Hi,
I want to copy long voice memos recorded by Recorder-Pro app to my computer running windows 7.
I-Tunes (v. 11.1.3.8) doesn't recognize the App, it does recognize many others.
What can be done?
Thanks

I have the very same problem and I am discovering a trend here. I would like some accountability from Apple on this. Its not a small issue- this is so basic. iTunes simply does not show my iPod - and I've owned 4 of them! I cant see a pattern to it but its really flaky, esp. for the worlds best selling MP3 device it is shameful really. That and Apples support is one of the weakest I've seen.

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Hello Dora Lucia,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Have a nice day,
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Application not recognized by I-Tunes

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