Application not showing HW key.

Hi All,
I have installed SBO on a client. But it is not showing Hardware key. Can any one tell me whats wrong with that? I have done this lot of times on my personal system and on other clients as well but it simply shows HW key.
Regards

Maybe I don`t undestand correctly, but you need hw key for licence? If yes, on the licence server is running  service manager and from tehre youl be able to receive hw key for licence no.

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