Application not Showing Up on Application Report

I have 7 computers to manage and on one system InDesign (CS4) does not show up on the application usage report. I know she's using the application because this is the primary software we use in our department. Can anyone tell me why it's not showing up on the application report?
Her system is an imac 10.4.11

Have you verified that the app is in it's original location with the correct name?
What version of ARD are you using?
Have you checked the reporting settings on that system? Are you getting usage for other apps and just not ID?

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Hello Roger Tenn,
Thank you for posting in the TechNet Forum.
As this issue is related to SQL server report server, to receive better report, it is recommended to ask in the SQL server forum.
https://social.technet.microsoft.com/Forums/en-US/home?category=sqlserver
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Fangzhou CHEN
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[ private information removed by moderator ]

>Any ideas?
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