Application not working..grays out;finder wont launch 1712 error;

I was trying to transfer photos from my dell to my mac. i successfully transferred one file. when I copied another photo file into the same cruzer..the mac did not "see" that file (although it showed up on the dell). when i removed the cruzer from the mac..the application logo at bottom was grayed out and would not respond. Then the finder says..will not launch ..error 1712 ..THen the macbook will not shut down..only if if remove the battery. When i reinstall the battery..the startup desktop is grayed out and then looks like it is installing something at the bottom...screen is bright again, but same problem.
how do I fix this??
Thanks..
Joanne

i have not received a reply to this question. However , I went to the Genius bar today and this is how everything was fixed:
Go to "spotlight" and type in the word activity.
A list will show up and click on each to quit each one.
After this was done..all worked just fine.
Also...rather than removing the battery if the mac will not shut down..just hold down the power on button and it should power off . When the battery is removed that computer thinks it hads "died" and it will put the computer into a gray save type mode. So avoid this by holding the power button down,
Hope this helps someone???

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