Application PC for reader had a big problème

Hello, I need help!
When I connect my Ereader at my computer, the application PC for reader is starting but when the automatic syncronization start, the application is fall down, Window stop it and I cannot utilize the application. It's make my crazy and sad to try a lot of things and nothing is working.
Thanks for your help,
Manon
Solved!
Go to Solution.

Hello Manon,
Follow the steps mentioned on the below link.
http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1025075
If the issue still persists, contact our Reader Support team from the below link.
http://ebooks.custhelp.com/app/answers/detail/a_id/93
If my post answers your question, please mark it as an "Accepted Solution."

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