Application running, doesn't show up. Can you help?

Hello! I run Live Person Online Chat on my Mac. I recently downloaded the updates that my computer asked me to, and now the icon doesn't show up in my dock, and the only way to see the program is to hit the F3 key (sorry, don't know my mac terminology very well as I am new to Mac!). Can any help me get the icon back in my dock and and there when I use my Command/tab through my open programs (it doesn't show there either!). Thank you to anyone that can help!

Found it. I was looking in the usual location rather than the desktop. Thanks so much for your help.
Suzi

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doesn't download videos
I seen so many of these post for windows users.
Try my little "trick" (must be running iOS 4.3 or better)
Download the app "Download Manager Lite" (FREE) or "Download Manager" Full ($ 1.99 USD)
After downloading, transfer it to iTunes
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
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Click on "Add", find the folder of which your movies are being downloaded. Its much faster than syncing from itunes.
You can do the wi-fi transfer, the best part is that you don't have to be connected to the same wi-fi.
You will get 2 different URLs you need to type on your computer. Type the Web URL not the ftp URL. After that, you should have access to the app, without the need of itunes.
Click on Add, find the folder of where your movies are stored, faster than syncing with iTunes.
HOPE THIS HELPS.

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Morning lekogni,
Thanks for using Apple Support Communities.
For troubleshooting on this, take a look at this article:
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/ht1199
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Application running, doesn't show up. Can you help?

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