Application sharing issue

hi ,
I have installed application sharing server on a seprate machine . Initially it was working fine ,but now when i try accessing this service the window does not pop up .Where is the log file generated for this ? Is there some network issue that needs to be resolved.
Thanks
alok

hi Akhilesh ,
Yes, the server is up and running.I have a doubt with the pop-up blocker can you how it is has to be enabled.when i go to TREX monitor in Monitoring in System Administration --> Server status
Index server and Queue server status is red.
Where to check for this in case of Application sharing server.
I tried running the logviewer.bat ,even after passing the parameters it is not able to connect.
Thanks
alok

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Crystal Report Application Sharing Issue

We are receiving the following error message when trying to open up Crystal Reports from within our application.
Unable to load Crystal Report user function dll:
e:\Program Files\Centricity Practice Solution 90\Client\mlcrwlib2.dll.
The report may not run correctly.
Here is an explanation of our current environment:
We are utilizing Crystal Reports XI R2 SP6 using the ActiveX Designer control, craxddrt.dll, to open up Crystal Reports within a Visual Basic project. I did not see a VB forum so I'm posting here in .NET.
We are including the 4 Crystal Merge Modules in our InstallShield Project when installing our application so we feel we are installing correctly, but there appears to be a Crystal Reports sharing issue with another application. When we attempt to open up our Crystal Reports from within the application, we get the error message above. If we click OK to the error message our report opens. I would like to eliminate the error message, but I'm not sure why we are even calling the file in the error above.
I'm assuming that the other application has created a user function or something that is registered within Crystal Reports, but we do not have access to or cannot load it. We have not been able to reach anyone from the other software application company to ask questions so I'm hoping that someone can point me in the right direction as to what is going on here.
I have verified that the Business Objects folder was created with the run-time files needed to run Crystal Reports. I also see a previous version of Crystal Reports run-time files on this server since a Crystal Report folder exists. I have utilized Process Monitor to see that the correct craxddrt.dll is being opened, but I cannot figure out how the file in the error message above is being called.
Any help on this issue would be greatly appreciated.

Hello Marlon,
I worked on a Centricity (GE Medical) issue with the Report Designer Component (RDC) a number of months ago. As part of my troubleshooting I discovered that their application uses an atypical deployment of the Crystal runtime files for their Centricity application. The "short" version is that the way they implemented the RDC would not have been supported by SAP Support.
I was never able to resolve the Centricity issue, but proved that their implementation of the RDC was the root cause of the issue. The mlcrwlib2.dll is a Centricity DLL that seems to control how/where the craxdrt.dll / craxddrt.dll file is loaded (location A in one work stream in their application, location B in another work stream in their application).
One of the side effects of this DLL is that it "took over" how the craxdrt.dll would load for any other application that also used the RDC (craxdrt.dll / craxddrt.dll). I proved the issue by sending them a simple sample application that was written in CPP. Using CPP allowed us to eliminate the need to reference any other dependencies besides the Crystal runtime files. This sample application consistently failed with a reference to their mlcrwlib2.dll - which I knew wasn't referenced in my CPP sample. At the time Centricity wasn't able to explain why their mlcrwlib2.dll was being picked up by my sample. I expect that their issue would be resolved once they discovered why mlcrwlib2.dll loaded erroneously, but they were still working on the answer to that question.
Because we couldn't determine how and why the mlcrwlib2.dll was behaving as it did I'd suggest not trying to use a "side by side" installation of another RDC application. I know it's not much of an answer, but it might help explain why all the regular troubleshooting steps aren't working for you.
Sincerely,
Dan Kelleher

Thread settings in the Application Sharing Server

Hi,,,
Iam doing the RTC Application Sharing implementation in the portal.For that we hve to enable the Application Sharing server,Configure the thread settings and finally we have to monitor the application sharing server.
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Initial thread count -
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Regards
Sushma

I've had this issue in many folders. Very frustrating!

Any idea for high display resolution in application sharing server ?

Hi.
I installed EP6 SP 13 with KMC and configure collaboration feature.
I tested application sharing and It works.
Then, I found problem.
Problem is that application sharing server doesn't support 1400x1050 display resolution. (only works till 1280x1024)
Is there any idea for solving this issue ?
Regards, Arnold.

Hi Arnold,
I'm afraid this screen resolution is not yet supported. The official supported screen resolution is 1024x768 ! but as you stated it can work wit 1280x1024. You could open an OSS ticket and ask the KM Development for plans on supporting higher resolutions in application sharing and let us also know.
Hope this helps,
Robert

Apple TV Home Sharing Issue (SOLVED for me)

I had been having problems with Home Sharing while other functions (Netflix etc) worked fine. My setup is wireless using Time Capsule. My network was "open" (password not needed). I had tried everything from recycling my DSL modem and Time Capsule and turning Home Sharing off and on (on my computer and the Apple TV) without success.
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I was going crazy trying to play music from my Itunes library and watch slideshows of my photos as, once started, the application would quit within a minute of starting. I called Apple Support and tried everything they sughgested - restart, restore etc. Finally, I turned my router off and let it reset. When I turned it back on. everything worked. I could have saved a lot of aggravation had I been instructed to do so originally.

I have an Ipad, I activated the time capsule with no issues. I added the airport Utility application without issue. However, I do not know how to access the hard drive with either my Windows computer or the Ipad. Does someone know how?

I have an Ipad, I activated the time capsule with no issues. I added the airport Utility application without issue. However, I do not know how to access the hard drive with either my Windows computer or the Ipad. Does someone know how?

On windows load the airport utility .. latest correct version as possible.. there is no windows 8 but win7 works after a fashion.
Make sure the TC is using SMB compatible names.. short no spaces and pure alphanumeric.
Type the name directly into windows explorer.
\\TCname or \\TCIPaddress
If no luck turn off all the firewalls.. internal windows plus security software plus whatever other gargyoles and other rubbish AV software you have running.
Ensure windows is able to at least ping the TC by IP address and name..
Use the utility in windows to set file sharing to guest account on with full read and write access.. and set workgroup to WORKGROUP.

Lync 2010 Screen sharing issues.

hi all i am working on resolving a long standing problem that i have inherited form the previous admin.
our Lync2010 infrastructure for the most part works great the only issue being when external users trying to do screen sharing and file transfers.
after doing some testing with sharing and file transfers with at different locations this is what i have found.
Internal ---> Internal ---- Works
Internal ---> External ---- not work
Internal ---> External(On VPN) ---- work
External ---> Internal ---- not work
External ---> External ---- not work
i checked the infrastructure setup.
Public DNS A record AV.extdomain.com that points to an IP of our firewall
Firewall then NATS's the traffic on that IP to an IP allocated to the NIC on the edge server in the DMZ over ports 443 / 3478 / 50000 - 59999
AV.domain.com ---> xxx.xxx.183.117 ---> xxx.xxx.112.117 443/3478/50000-59900 (TCP + UDP)
oddly when monitoring this i cant see any traffic flowing on this rule (this could be the issue)
having reviewed some of my logs i found this entry with Snooper
ms-client-diagnostics: 23; reason="Call failed to establish due to a media connectivity failure when one endpoint is internal and the other is remote";CallerMediaDebug="application-sharing:ICEWarn=0x80020,LocalSite=10.26.160.198:4481,RemoteSite=192.168.254.147:1552,PortRange=1025:65000,LocalLocation=1,RemoteLocation=2,FederationType=0"
Content-Length: 0
i also cant telnet onto the public IP of av.extdomain.com xxx.xxx.183.117 over 443 or 3478 or any of the others ports.
am i right in thinking that AV ip address should be accepting connections over those ports and as it is not that's my problem?
i may have answered it my self just wanted a 2nd opinion.
Many thanks
Gordon

Some quick thoughts: Make sure those ports are bi-directional, meaning you have access both out and back in. Make sure the NAT for those IPs works in both directions, meaning that if you nat 183.117 incoming to 112.117, then 112.117 on the way back
out looks like 183.117. Make sure that 3478 is UDP, not TCP. Take those ports all the way up to 59,999.
All that said, you should be able to telnet to av.domain.com on 443 from the outside and get a connection. You won't get a result from a web browser as this isn't https, but a telnet should at least connect. You won't be able to telnet to 3478
because that's UDP, the other ports are dynamic so don't worry about them for now.
Check out James Cussen's tool here for port testing:
http://www.mylynclab.com/2014/02/lync-edge-testing-suite-part-1-lync.html
Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question please click "Mark As Answer".
SWC Unified Communications

Application sharing not working

Hi,
I configured various settings according to the docs on help.sap.com for this application sharing. The instant messaging is working but the app sharing is not working. I am just getting a blank screen whenever I try to start a session. Am I missing some or the other thing. Can anyone tell what could be the reason.
rgds,

Hi,
I might repeat some of the steps that you have already perform, but this just to make sure that everything is covered.
Lets concentrate on the sharer machine (the machine from which the user is trying does start application sharing):
In this stage, it is clearly a problem of downloading the ActiveX if you can't see one of the application sharing objects under Internet Option -> Security -> Custom Level.
The names of the objects that you should look for are:
ExpApplSelect or ExpApplShareX.
1.Did you tried to start application sharing from more than one machine? Is this behavior happened also on the other machines?
2.The windows user that is logged on to the machine and is performing the download should be administrator on that machine. Is that is the case?
3.Do the browser security settings allow the downloading and running of the signed ActiveX control? The following entries are relevant:
- Download signed ActiveX control- set to prompt.
- Run ActiveX control and plug-ins set to enable
4. Do you receive any messages when trying to start the application sharing? Do you receive a prompt window for downloading the ActiveX?
Thanks,
Eynat

Regarding Sun Java System Application Server Issue with JVM

Regarding Sun Java System Application Server Issue with JVM
Hi
I have installed SJSAS9.1 on solaris system. I m trying to deploy war file which i compiled in windows enviorment by jdk1.5.0_05. Every time i got the following error :
type Exception report
message
descriptionThe server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: PWC6033: Unable to compile class for JSP
PWC6199: Generated servlet error:
[javac] javac: invalid target release: 1.5
[javac] Usage: javac
[javac] where possible options include:
[javac] -g Generate all debugging info
[javac] -g:none Generate no debugging info
[javac] -g:{lines,vars,source} Generate only some debugging info
[javac] -nowarn Generate no warnings
[javac] -verbose Output messages about what the compiler is doing
[javac] -deprecation Output source locations where deprecated APIs are used
[javac] -classpath Specify where to find user class files
[javac] -sourcepath Specify where to find input source files
[javac] -bootclasspath Override location of bootstrap class files
[javac] -extdirs Override location of installed extensions
[javac] -d Specify where to place generated class files
[javac] -encoding Specify character encoding used by source files
[javac] -source Provide source compatibility with specified release
[javac] -target Generate class files for specific VM version
[javac] -help Print a synopsis of standard options
note The full stack traces of the exception and its root causes are available in the Sun Java System Application Server 9.1 logs.
I have cheked jvm version on both system the only difference is :
Solaris points to jdk 1.5.0_09
Windows point to jdk1.5.0_05
Even i tried to run blank jsp also but again i got the same error.
Can any help me to sort out the problem or give me any idea so i can do something by my own.
Thanks in Advance
Gagan

Do you have ANT installed and available?
Thanks,
Kedar

Application Deloyment issue...

hi,
i am getting this Deployment error...
we got two servers one for developers at offshore and
one at the onsite...
the strange thing is that it is deploying n running fine on the offshore server.
but not getting deployed on the onsite server!!!
i have put the required references required and
checked them too...!!!
regards,
-Amol Gupta
Oct 18, 2007 11:11:04 AM /userOut/deploy (com.sap.ide.eclipse.sdm.threading.DeployThreadManager) [Thread[Deploy Thread,5,main]] ERROR:
[004]Deployment aborted
Settings
SDM host : bp1xeuaa558
SDM port : 50018
URL to deploy : file:/C:/DOCUME1/amolg/LOCALS1/Temp/temp26291bp.comexmplsupplier_lds_create_adobe.ear
Result
=> deployment aborted : file:/C:/DOCUME1/amolg/LOCALS1/Temp/temp26291bp.comexmplsupplier_lds_create_adobe.ear
Aborted: development component 'exmpl/supplier_lds_create_adobe'/'bp.com'/'LOKAL'/'0.2007.10.18.11.10.17'/'0':
Caught exception during application deployment from SAP J2EE Engine's deploy service:
java.rmi.RemoteException: Cannot deploy application bp.com/exmplsupplier_lds_create_adobe.. Reason: Clusterwide exception: Failed to deploy application bp.com/exmplsupplier_lds_create_adobe. Check causing exception for details (trace file). Hint: Are all referenced components deployed and available on the engine?; nested exception is: com.sap.engine.services.deploy.container.DeploymentException: Clusterwide exception: Failed to deploy application bp.com/exmpl~supplier_lds_create_adobe. Check causing exception for details (trace file). Hint: Are all referenced components deployed and available on the engine?
(message ID: com.sap.sdm.serverext.servertype.inqmy.extern.EngineApplOnlineDeployerImpl.performAction(DeploymentActionTypes).REMEXC)
Deployment exception : The deployment of at least one item aborted

>
I have oracle PL/SQL application performance issue. To open a screen populated with 7,000 records takes 5 minutes.
I have used SQL Analyze to get Index recomendation. Indexing did not help that much.Switch on a trace on a user who is just about to run that screen - let them rip.
Stop your trace. Get your trace file. Run it through TKProf.
Read the book by Cary Millsap that Sybrand recommends (or take a look
at Chris Lawson) - i.e. read up on trace files and looking at them.
Get the SQL that is run by the user and try running it from SQLPlus
on the server (no network or app issues) - set timing on.
That would be my approach.
Do you think upgrading or replacing with newer machine can improve performance? Getting a newer machine often satisfies the geek's primeval urge to
get his grubby little paws onto fancy shiny hardware - it may well
work for a while, however you're not tackling the underlying cause
of your problem, and it will (probably) reappear when the limits
of the new RAM/CPU have been hit.
If you what is suggested above, at least you'll be able to say
to your management - "well, if we get a new server, performance
will improve by this much, until we have (say) 14.000 records in
the table, when performance will go back to the way it was before".
Until you run a trace, you will have no idea if the problem will
scale linearly with the no. of records or how it will
behave into the future.
You cannon manage what you cannot measure.
Paul...
Taf

In NW04s, what is Application Sharing Server used for?

We are implementing NW04s. But not sure what is
the exact functionality of "Application Sharing Server".
Could anybody explain?
Thanks!

Hi,
This SAP help may give some idea-
http://help.sap.com/saphelp_nw2004s/helpdata/en/71/de3d4124b08739e10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_nw2004s/helpdata/en/94/5534414b75de2be10000000a1550b0/frameset.htm
Regards,
Moorthy

Where is the Application Sharing defaulttrace.trc file located?

Hi,
In a help document it says this:
a. Set the Application Sharing Server trace file (defaultTrace.trc) to severity info and try to start a new session.
but where is the Application Sharing file located? or it means the J2EE defaultTrace file?
Thanx in Advanced!
Kind Regards,
Gerardo J

Hi Gerardo,
Collaboration uses the logging mechanisms of the J2EE Engine. Therefore it is the defaultTrace.trc under .../usr/sap/<SID>/Jxx/j2ee/cluster/serverX/log/ .
Kind regards
Klaus

ACI Alert - Application Sharing

Hello All,
Has anyone see the following alert when launching Application Sharing on NW SP12?
ACI Alert
ACI Error: The communication with the server has been disconnected, you have to login again. (1101)
To generate this error, I go through the CLP, select the Contact that I want to share the application with, I then select the application at which point I get the error.
My system pretty much freezes up and I have to forcefully close my Internet Explorer session.
My Application Sharing parameters are:
SecureMode = 1
ServerName = <fully qualified domain of server)
ServerPath = streamingserver/servlet/streamingserver
ServerPort = 50000
Version = 1729
I've searched for this error in the Forum logs but have not found anything.
Can anyone provide assistance?
Thanks in advance for your help!
~H

Hi Guy,
Thanks for your feedback;
One quick question; I do not have the "SAPPortals" entry on my either of my client PC's underl
HKLM\Software; does that have to be added as well?
With regards to request b.), I did navigate to the URL you provided and received the status page you mentioned. The results are as follows:
Application Sharing Server
General Information:
URL : /streamingserver/servlet/streamingserver
Server protocol : HTTP/1.1
Server version : NW04
Registered sessions: 0
Onging Sessions Information:
Session id Status Sharer Name Participants Count
Threads Count Properties:
Property Name Value
SAP J2EE Engine max application threads count 40
SAP J2EE Engine max system threads count 100
Application Sharing Server max threads count 20
Application Sharing Server currently in use threads count 0
Thanks again; please let me know if I need to add the Registry Entry "SAPPortals" and I'll get that information to you right away.
~H

How to install instant messaging and Application sharing in Nw2004s Portal

HI experts,
I have a prob installing and configuration of Instant messaging,APPLICATION sharing in the Netweaver 04s.
1)When i open the "send instant message link"
i was getting like
"Portal Runtime Error
An exception occurred while processing a request for :
iView : com.sap.netweaver.coll.appl.ui.base.UpcmSession
Component Name : com.sap.netweaver.coll.appl.ui.base.UpcmSession
The exception was logged. Inform your system administrator..
Exception id: 04:20_24/08/08_0012_6540150
See the details for the exception ID in the log file
My question is how can i check the error and location of error for clear description.
and 2)for Application sharing i can just see the blank window.
I followed and activated the following
1) Coloboration launch pad
2)Activated Real time colloboration (RTC)
3)Activited SCF service types.
Please help to how to solve this.
regards,
Uday.

Hi Surya ,
check the logfiles in the below path and findout the latest default.srv file which has latest modified date.
<drive>:\usr\sap\<SID>\DVEBMGS01\j2ee\admin\log\system
check the below thread and try the options mentioned in the thread
https://www.sdn.sap.com/irj/sdn/thread?threadID=681940
Koti Reddy

Probleming when starting Application Sharing

Hello,
when I open the CLP and want to start Application Sharing I have to select a user from my contact list first (otherwise I get a message to do so). But after selecting an application to share the user is still not invated and I have to select him over the Contacts tab again. Does anybody have the same problem or know help?
Kind regards,
Dominik

Hi Dominik,
Check whether RTC Services has been activated.
Check whether you have completed the steps mentioned in the help file below..
http://help.sap.com/saphelp_nw04/helpdata/en/ba/7996492eca44fa84af6e235d883041/content.htm
Hope this helps.
Regards,
venkat.
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Application sharing issue

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