Application software upgrades will not install

Update for MS Office 2011 14.3.8 will not install. Get message "Office 2011 14.3.8 Update can't be installed onthis disk. This software requires Mac OS X version 10.5.8 or later. I'm running 10.8.5.

Try: http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macstart/mac-office-2 011-latest-update-wont-install-on-osx/c0bdc520-eae8-434a-a0fb-9f15eb1d2886

Similar Messages

  • HT201177 I am having some problems with downloading, possibly settings are incorrect, esp. flashplayer upgrade will not install - i have iMac 8.1 osx v10.5.8 - processor: 3.06 ghz intel core2 duo mem: 2 gb 800 mhz ddr2 sdram

    I am having some problems with downloading, possibly settings are incorrect, esp. flashplayer upgrade will not install - i have iMac 8.1 osx v10.5.8 - processor: 3.06 ghz intel core2 duo mem: 2 gb 800 mhz ddr2 sdram - i am considering making an appt with Apple store nearby since we have a few in vicinity but thought i would give the online support a try.

    The latest version of Adobe FlashPlayer can be obtained from here:
    http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFl ash
    You can check here what version of Flash player you actually have installed:  http://kb2.adobe.com/cps/155/tn_15507.html
    You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS.
    You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
    http://kb2.adobe.com/cps/909/cpsid_90906.html
    and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

  • Question: i upgraded to Lion and now itune upgrade will not install (error message appears)

    i upgraded to Lion and now itune upgrade will not install (error message appears)

    iPhoto needs to be upgraded in order to work with Mavericks. You can do that via Software Update or the App Store.
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  • Adobe Flash Upgrade will not install after Firefox upgrade to 3.6.7

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    Thanks for your response. I have previously reviewed this. The only potential problem it seems to resolve is having 2 versions of Shockwave installed. I only have one. The only thing I can think of to do is just uninstall the one version and see if it will trigger an installation. When I go to the Flash install site, I agree to the terms and get the next screen that says download will start. I never get a message asking if it's ok to run or anything. No matter where I look for a download for Flash I wind up at the same place with the same problem. Any suggestions would be most appreciated.
    Thanks

  • My CS5 Web Premium Software disk will not install on my windows 7 pc

    My CS5 Web Premium Software disk will not install on my windows 7 pc

    You can try downloading the CS5 software instead of using the disk and then use the serial number from the disk to activate it.
    CS5 - http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html

  • MacBook Pro 10.6.8 software updates will not install

    I have five software updates that will not install. I have checked my hardware and my disk space and all seem fine. I also, downloaded and installed the Apple Software Installer Update 1.0 but my updates will still not install. Any other suggestions?

    Installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you. Restart your Mac after the combo is installed. It's ok to do this even though you are already running v10.6.8. Then try launching the app.
    if that doesn't help, try contacting the developer of the app >  http://support.aspyr.com/home

  • Adobe Elements 13 upgrade will not install

    Adobe Elements upgrade to 13 will not install on any other drive but C:\ even though I designated another drive in the installer. It only installs on C:\ and I DO NOT HAVE SPACE ON C. It is replacing Adobe Elements 10 which did install successfully on my drive B!
    If I can't get the upgrade to install on another drive, please send me back my money.

    Hi,
    PSE13 should install successfully in any other drive.
    Can you please share the logs?
    You can use the Adobe  Log Collector tool (Log Collector Tool) and share the corresponding zip file @ [email protected]
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  • The new software lion will not install on my new mac book pro

    the new lion software will not install after i downladed it and pressed install it says that the software could not be verified. it may have been corrupted or tampered with during downloading.

    You'll have to download it again...
    http://osxdaily.com/2011/08/02/re-download-mac-os-x-lion-from-app-store/

  • Firmware 1.1 upgrade will not install - even after uninstalling Parallels

    I was asked to upgrade my firmware (on many occasions, actually). I go through the process and it will not install. It asks me to shut down the computer and continuing holding the button until the light blinks. It then makes a noise (high pitch tone), this stops, the mac screen comes up gray and a bar comes up and disappears immediately. The computer boots and then the firmware page opens and asks me to go through this again. I cannot get to "OK". I called Apple and was told this happens with Parallels installed and I should uninstall this. I have tried this and it makes no difference. There may be some files I should delete - but I wasn't instructed to do this.
    HELP!!!!
    Mac Pro   Mac OS X (10.4.9)   Parallels virtualization for XPpro

    Hi Tom,
    very easy by booting up from a Non-RAID-Boot Volume.
    This could be an internal or even an external Drive, doesn't matter.
    One of the reasons I have two external drives for my tow Macs.
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  • OSX software updates will not install

    Softward updates will not install on my MacBook Air (OSX 10.7.4).  The updates download, but then during the installation process a message pops up saying that an error occurred and that nothing was installed.  I've tried it 5 times with the same result each time. 
    Any suggestions (for a non-technical person)?

    Hello, macrmj. 
    Thank you for visiting Apple Support Communities.
    Here are a couple troubleshooting articles I would recommend going through that may help resolve this issue.
    Using Disk Utility to verify or repair disks
    http://support.apple.com/kb/ht1782
    About Disk Utility's Repair Disk Permissions feature
    http://support.apple.com/kb/ht1452
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  • ITunes upgrade will not install

    I am trying to upgrade iTunes to the 10.1.2 version. I currently have 10.0.1.22.
    It will not update; halfway through I get a message that says:
    Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually.
    Ok, so I did that, only to get another error message that said:
    iTunes & QuickTime has an invalid signature. The download has been removed.
    Any help would be appreciated. Thank you.

    Yes, same problem. Where is the insert for a graphic so I can show Apple the precise message? "Errors occurred while installing the updates. If the problem persists, choose Tools > Download Only and try installing manually". It doesn't save anything from the previous download attempt, starts from Zero again. That wastes bandwidth and time. Why does it not install properly? Obviously crappy software.

  • Firefox upgrades will not install on my Mac with OSX 10.8.2, I am stuck on Firefox 13

    I have a mid 2012 MBP with Retina display. When I try to install Firefox upgrades i Get the message that teh update will not be installed, are you running more than 1 copy of Firefox. This occurs no matter what I try even from a restart. Activity monitor only shows one copy of Firefox running
    I reset Firefox to the default and that did not help, I started in safe mode and that did not help.

    Hi mike_bauer
    If there is an issue with update or permissions the better, quickest and safest way is to '''download and install''' firefox:
    1. Download a copy of the latest firefox from http://www.mozilla.org/en-US/firefox/all.html
    2. '''''Trash''''' the current Firefox application to do a clean install.
    3. Install the version that you have downloaded.
    Do not select to remove your personal data, your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks or other personal data.
    see also: [https://support.mozilla.org/en-US/kb/install-firefox-mac?redirectlocale=en-US&redirectslug=Installing+Firefox+on+Mac Installing Firefox on Mac]
    thank you
    Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

  • Software Update will not install

    I have this re-occurring problem:
    1 - iTunes store will not load because it needs new Safari Update
    2 - Mac searches automatically for software update and comes up with:
    • Safari 4.0.3
    • Java for Mac OSX 10.5 Update version 1.0
    • Security Update 2009-006 version 1.00
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    4 - Computer logs out and then comes up with message " Software could not be installed on / "
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    thanks for your response hatter .. but as you will see from my signature below, I am not using Snow Leopard... Am still on basic Leopard (10.5.6)
    Anyone else please?

  • IPhoto upgrade will not install after downloading Yosemite

    iPhoto will not upgrade after installing Yosemite.

    Ok so here's what you gonna do. (had this problem myself today, and after some fiddling figured out what to do.)
    Find your old iPhoto with a cross through it, right-click it and select 'show package contents'. A folder will open. In that folder go to Contents>MacOS and there will be three little things there. Click on the one called 'iPhoto' and terminal will open. Leave terminal open and wait four seconds and VOILA! iPhoto opens. Leave terminal open until you are finished with iPhoto, because if you close terminal, iPhoto will close with it. THX! ENJOY! Hope it works.
    P.S.
    You can close terminal once you close iPhoto. I also suggest backing up your iPhoto library while you can.

  • Mac OSX Photoshop Elements 11 upgrade will not install

    I downloaded Photoshop Elements 11 (upgrade)  after purchase, and then tried to install.
    I get the Agree to License page OK,
    Enter Serial No - I get a green check mark,
    I enter Adobe ID and Password, and it authenticates,
    then the Option Page.  Product "Photoshop Elements ..." is shown with an icon and a grayed out check mark in the left column. 
    "Adobe Photoshop Elements ..." is in the column to the right, but the "All Components" is grayed out and cannot be clicked.
    I have tried to click on the "Photoshop Elements ..." but nothing happens
    The Install button is NOT grayed out
    If I click the Install button, nothing happens - I mean nothing - no error indication,,,, nothing - it clicks in but nothing happens. 
    Is there a logfile somewhere which can tell me why it is not installing? 
    BTW, it is an upgrade but it never asks me for a previous full version serial number. Perhaps that is only done at activation?
    Thanks.
    jeff.
    Macbook Pro, Early 2008 15 inch
    OSX Version 10.8.2
    2.4 GHz Intel Core 2 Duo
    4 GB 667 Mhz DDR2 SDRAM
    Graphics  NVIDIA GeForce 8600M GT 256 MB
    70 GB free disk space

    Thanks Jeff, but it only asks for the current serial number - Which I know is not right.
    I did get it to install, however, by manually going in and deleteing all references to Adobe from my system.  The Installer is not handling an exception properly and is failing.  Sorry, that's a bug.  The offending file apparently was in /library/application support/Adobe.   For my purposes, I only have to re-install one additional product to insure that everything still works.  The fact that it installed an update without asking for a previous serial number is also a bug - perhaps the same bug not completely cleaned up.   My opinion is that they either have to fix the installer or offer a cleaner - maybe there is a cleaner but I did not know about it.  I am marking this as complete but the developers clearly have some work here.  Perhaps it is not possible to handle every exception - I can accept that also.
    jeff.

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