Application Usage Report Blank - ARD 3.8

We are trying to run an Application Usage Report on one of our clients. We are using both 3.8 Admin and Client.
It will run the report but the output is simply blank.
Has anyone seen this before? Any advice. Tried it on several clients and same issue each time.

Hi all - I'm suffering from similar ARD/VNC/ScreenSharing problems, too - in this case however Yosemite to Yosemite!
Client computer:
     Laptop: MacBook Pro
     Yosemite 10.10.2
     ARD 3.8.3
Remote Computer:
     Desktop: MacMini
     Yosemite 10.10.3
     ARD 3.8.3
I cannot connect to my remote machine (to control or just view it), neither with ARD nor with VNC.
It does not work with Remote Management enabled nor Screen Sharing.
Attempting a connection reports - after a while - the error "Connection failed ... Please make sure that Screen Sharing ... is enabled" (but it is enabled!)
In the log on the client machine the following entry appears:
Screen Sharing: SSSessionView.m:1815:-[SSSessionView ssSession:connectDidFail:]: Communications error
In the log on the remote machine the following entry appears:
com.apple.xpc.launchd[1]: (com.apple.screensharing[692]) Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.screensharing.server
Note, however that other functions work:
- On my Laptop ARD reports that the remote computer is available and displays the user and the current application correctly
- A connection does seem to be established between the client and the remote machine, because I can send a "Message to the Administrator" from the remote machine back to the client machine, which is correctly displayed on the client machine.
Come on Apple - you seem to have forgotten your credo "It just works!"
I thought I would never say it, but thank god for TeamViewer!

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Application Usage Report not working

I'm using ARD 3.1 to help manage 190 10.4.8 clients.
I have the data settings for all my client computers set to collect application usage data and user accounting data. I have not set them to upload the data to an ARD server. I assume that this means the usage data will be stored on each client and when I request an application usage report from a client it will be available to upload.
When I request the application usage report the task fails with the message "Couldn't collect report data".
Can anyone tell me what I'm doing wrong here?

I believe that, if you you disable uploading, it automatically disables the automatic report data generation on the clients... but I may be wrong. In order to track application usage and user accounting, I you might need to enable the automatic uploading.
The other thing to try would be to check the "Rebuild data for report" checkbox when running a report. This is the "hint" to the client that it needs to send data to the admin.

2007-10-14 Usage report blank

I received the usage report for the last week and there is no data. Data from previous weeks is included. Any ideas?

I am grateful that it is getting worked on, but I am concerned by the Excel message "File error: data may have been lost". I would like to know that the data regarding user ID's that is on the report is not getting removed during the transmission, or in other words that our information regarding user ID's is safe.

Popularity trend/usage report is not working in sp2013. Data was not being processed to EVENT STORE folder which was present under the Analytics_GUID folder.

Hi
I am working in a sharepoint migration project. We have migrated one SharePoint project from moss2007 to sp2013. Issue is when we are clicking on Popularity trend > usage report, it is throwing an error.
Issue: The data was not being processed to EVENT STORE folder which was present under the
Analytics_GUID folder. Also data was not present in the Analytical Store database.
In log viewer I have found the bellow error.
HIGH -
SearchServiceApplicationProxy::GetAnalyticsEventTypeDefinitions--Error occured: System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly
secured fault was received from the other party.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
HIGH - Getting Error Message for Exception System.Web.HttpUnhandledException
(0x80004005): Exception of type 'System.Web.HttpUnhandledException' was thrown. ---> System.ServiceModel.Security.MessageSecurityException: An unsecured or incorrectly secured fault was received from the other party.
CRITICAL - A failure was reported when trying to invoke a service application:
EndpointFailure Process Name: w3wp Process ID: 13960 AppDomain Name: /LM/W3SVC/767692721/ROOT-1-130480636828071139 AppDomain ID: 2 Service Application Uri: urn:schemas-microsoft-
UNEXPECTED - Could not retrieve analytics event definitions for
https://XXX System.ServiceModel.FaultException`1[System.ServiceModel.ExceptionDetail]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
UNEXPECTED - System.ServiceModel.FaultException`1[[System.ServiceModel.ExceptionDetail,
System.ServiceModel, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]]: We're sorry, we weren't able to complete the operation, please try again in a few minutes.
I have verified few things in server which are mentioned below
Two timer jobs (Microsoft SharePoint Foundation Usage Data Processing, Microsoft SharePoint Foundation Usage Data Import) are running fine.
APPFabric Caching service has been started.
Analytics_GUID folder has been
shared with
WSS_ADMIN_WPG and WSS_WPG and Read/Write access was granted
.usage files are getting created and also the temporary(.tmp) file has been created.
uasage logging database for uasage data being transported. The data is available.
Please provide pointers on what needs to be done.

Hi Nabhendu,
According to your description, my understanding is that you could not use popularity trend after you migrated SharePoint 2007 to SharePoint 2013.
In SharePoint 2013, the analytics functionality is a part of the search component. There is an article for troubleshooting SharePoint 2013 Web Analytics, please take a look at:
Troubleshooting SharePoint 2013 Web Analytics
http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.U8NyA_kabp4
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Usage Report not showing data

Hello,
When I am opening usage reports under Site Settings > Site Administraton > Popularity Trends, i cannot see any data after 9th May 2014. It stopped working and all the numbers coming to zero after 9th may.
I tried many solutions that are given on internet for this issue like restarting timer job, enabling usage on usage service application, permission on log files, etc.. but none of them worked for me.
Please help me out. Is usage report depend on any service? search is working fine, usage service application is working fine.
Thanks.
chirag

Hi chirag,
For troubleshooting your issue, please take steps as below:
Make sure the Web Analytics Data Processing Service and Web Analytics Web Service are started on each server.
Make sure web analytics service application is started
Deactivate and Activate the site collection Features on Reporting.
Check the detail error message of ULS log to determine the exact cause of the error.
Also you can have a look at the article:
http://geekswithblogs.net/bjackett/archive/2013/08/26/powershell-script-to-workaround-no-data-in-sharepoint-2013-usage.aspx
http://social.technet.microsoft.com/Forums/sharepoint/en-US/30d11d27-6708-4bfe-a7d3-4b0aed522e7d/site-web-analytics-reports-no-more-data?forum=sharepointadminprevious
Best Regards,
Eric
Eric Tao
TechNet Community Support

Usage report gone?

Hi team,
I can't find the "monitoring usage" report, that previously was easily accessible from at least a couple of pages, including the main application builder page, if I am not wrong.
Is it gone for good?
Bye,
Flavio

Flavio,
It's still there.
From the main HTML DB Page, under Workspace Administration, click on "Manage Workspace". Next, click on the "Monitor Activity" icon. You'll see a set of user activity reports.
Thanks,
- Scott -

Usage Report Shows Zero (0) Hits

All:
When I view the Excel Usage report for my site collection as described here
here, it shows zero hits. Same for my top-level site page. I've gone into Central Admin and confirmed the Usage and Health Data Collection service is running
as described
here and that it is properly configured. Via PowerShell, I've also confirmed the EnableReceivers property is set to true as described
here .
Still no luck. Nothing but 0 hits reported. Any other suggestions on how I can get this working?
Thanks,
Bill
Bill Davidson

User analytics take 24 to generate data so check after 24 hours.
Also hope you have followed
http://sharepoint.stackexchange.com/questions/32858/web-analytic-show-0-visitor-since-last-2-weeks
id you configure Usage Collection from the SharePoint Central Admin.
Central Administration > Monitoring > Configure usage and health data collection
Please ensure Enable usage data collection (is checked)
Events to log:
Content Import Usage
Content Export Usage
Page Requests (This option must be checked)
Feature Use
Search Query Usage
Site Inventory Usage
Timer Jobs
Rating Usage
After you enable Web Analytics , SharePoint automatically does not start making analytical data unless we specify data that needs to be captured and saved on the analytics service application database.
SharePoint will created a service application database typically named as "WSS_Logging" after you provision Usage Collection Service.
If this service is already present , then I would suggest to reconfigure usage and logging service once again. It should work.
http://social.technet.microsoft.com/Forums/sharepoint/en-US/30d11d27-6708-4bfe-a7d3-4b0aed522e7d/site-web-analytics-reports-no-more-data?forum=sharepointadminprevious
Try this hotfix, it fixed mine.
http://support.microsoft.com/kb/2459125
If this helped you resolve your issue, please mark it Answered

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Regards,
Madhan

If the application is something and executable that the users have to start, you can use Software Metering.
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude

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As my previous post mentioned, any one could share the idea or experience on SIP trunking monitoring and usage report?
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Custome Usage Report

I've created a custom usage report using a query from the APEX_WORKSPACE_LOG_SUMMARY_USR table. I've noticed that records seem to age off of this report. For instance, when viewing today, The earliest connection to my application I see is 7 days ago. Is there a way to see a complete history?

1. Please share your first name and put it in your handle and/or profile to help us.
2. The data you see in the activity log views are kept in rotating log tables that are purged at relatively short intervals. For details about how to deal with that see these threads:
Re: Apex Administration Service as Select Statement
Cumulating application statistics
Scott

How can we generate a usage report

Hi Friends,
As my application is going to live, for that i want to usage report.
how can we generate a usage reopts ?
Thanks in advance

Hi,
Take a look at Usage Tracking; http://apex.oracle.com/pls/apex/f?p=44785:24:370475959673014::NO:24:P24_CONTENT_ID,P24_PREV_PAGE:4152,2
Good Luck,
Daan Bakboord
http://obibb.wordpress.com

Is it possible to track Self Service Application Usage?

We have the need to measure who is doing what in our self service applications. An example would be who has logged into Manager Self Service over the last month, save this data and then begin to do a trend analysis on that data? Also could we also drill down into the responsibilities and do some reporting at the function level. I thought that we initially we could /modify the Audit seeded reports under sysadmin i.e. Signon Audit Responsibilities. They work but it appear they only work on Form driven responsibilities. Also i have looked into the Workflow tables but dont know if this is the direction we want to be going.
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Steve

Duplicate thread (please post only once).
Is it possible to track Oracle Self Service applications usage
Is it possible to track Oracle Self Service applications usage

Usage Reports in all Site collections

Hi all,
We are using Sharepoint 2013 Server and we want to use Usage reports, but my question is, is it possible to obtain the usage reports of all site collections with one button?
We don't want to go trough each site collection and run the site collection reports to see the statistics.
Anyone knows about a third party application that does the work?
Thanks,

albandrod
Unfortunately, Usage Reporting capabilities in SharePoint 2013 have been greatly reduced and I suspect they will be further reduced in coming versions. Here are some third-party approaches in varying levels of complexity:
Google analytics
HarePoint
DocAve Analytics for SharePoint
Webtrends
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SBS 2008 Email Usage Reports

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Thanks
Aaron

Hi:
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Hi Team,
Request you to provide a document explaining all metrics available in Application Status Report.
Thanks & Regards,
Karthika R

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I'm not able to find a document explaining all metrics available in Application Status Report too.
You could open the report with the SQL Report Builder. In Report Builder you can find where the data from and the data structure.
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

Application Usage Report Blank - ARD 3.8

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