Application was unable to load database

I have a RoboHelp 9 project that I left open on my computer overnight and microsoft updates ran causing my computer to restart.  When I try to open my RoboHelp 9 project, i get the following error:
Open project was cancelled or the application was unable to load database for "C:\CODE\HELP\HELP.CPD"
How can I correct the CPD file without starting over?

Hi there
Just delete the CPD and re-open the project. When RoboHelp sees it missing, it will bake up a fresh one to use and all should then be well.
Cheers... Rick

Similar Messages

  • "open project was cancelled or the application was unable to load database for..."

    I'm doing a project for my Professional Writing course and I
    have to use RoboHelp to create an online help document. The
    professor provided templates for us to use but when I go to open
    the project file I get the following error: "open project was
    cancelled or the application was unable to load database
    for....(then the directory)"
    I know the project file isn't corrupted because the members
    of my class are using the same one without issue. I tried
    re-downloading the file, I also re-installed the program itself,
    still with no luck. I'm using a Trial Version of RoboHelp 6.0 .
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    full admin privs. I thought at first that the folder was read-only,
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    Any suggestions?

    There's a topic on my site about Opening Projects that
    includes the method of deleting the CPD and XPJ files but I didn't
    cover that as the project is good for everyone else. Anything is
    worth a try at the moment though.
    Another thing to try is to rename the course folder, then
    create a new folder with the same name plus all sub folders. Then
    move the files across. That will ensure the folder properties are
    good and not read only. Yes I know what you said but again anything
    is worth a try.
    Also, in the last post you are saying the directory is not
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    Ref my previous post, is it the case that now you are getting
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  • Open project was cancelled or application was unable to load database for pathname

    My pc is installed with Robohelp 3x. Recently I shifted the
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    Thanks Peter, managed to get in through the link you've
    given. I seriously doubt it has anything gotta do with a corrupted
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  • Open project was cancelled or the application was unable to load database error

    Good morning,
    I am currently on RoboHelp, version 8.0.2.208 and last week my laptop (XP OS) crashed. My IT department ran a repair disk program and since that time I receive the error message in the subject line when I attempt to open any XPJ file. We use RoboSource Control 3.1. I can access/see all of our projects when I go through RoboSource Control 3.1 Explorer. I have already uninstalled/reinstalled the Adobe Tech Communication Suite twice. I think my next move is to have our IT staff wipe my disk clean if I can't solve this problem in the next day or so. Appreciate any advice/feedback anyone has. Kind regards.

    This morning a coworker got the same error message. He had been working on his RH8 project yesterday with no problems. He was unaware of any changes to his PC, but our IT dept may have pushed some kind of update. To reproduce the error on my PC, I made a copy of an RH8 project and renamed the .cpd file. When I tried to open the .xpj, I received the same error. When I restored the .cpd file name, I continued getting the error--not only on that project, but also on ALL OTHER PROJECTS! (Unfortunately, I didn't try to open the project before renaming the file--and hadn't used RH at all today--so there may have been a problem for me even before I started to break things, and that might indicate an overnight PC update.)
    I tried several solutions (including deleting the .cpd and .xpj files, then trying to open the .hhp in RH8, as suggested on other sites). No luck. Then I attempted to create a new project (File>New>Project>Blank Project), but RH8 created only a handful of files in the new project folder, then stopped, without creating an .xpj and most other critical files.
    Since I also have RH5 installed on my PC, I created a new project in RH5, then converted it by opening the RH5 .xpj file in RH8. After RH8 converted the new project to the RH8 format, I was able to open the "corrupt" project in RH8, as well as all the other projects!
    The manifestation of the problem in all of my projects seems to indicate that there was a corruption in the RH8 application, not in the .cpd file. The app just needed to be "unstuck," then everything was OK. Nothing in the project had been lost at all.
    Since my coworker does not have RH5 installed, he was able to fix his situation by simply creating a new project in RH8.

  • Open project was canceled or RoboHelp was unable to load database

    I have Robohelp 2002r2 and am creating Robohelp HTML help.
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    Welcome to the forum.
    The message is usually easily dealt with. I haven't checked
    the article as you didn't include a link but I'm guessing it
    involved deleting a couple of files and then using the HHP file to
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    Have you tried opening one of the supplied sample files?
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  • Project Error: Open project was canceled or RoboHelp was unable to load database

    Hi,
    I checked an HTMLHelp project out of SourceOff Site (SOS),
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    causing this error. I had no problems opening and using this
    project until yesterday and I made no file name or path changes to
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    Welcome to the forum.
    The message is usually easily dealt with. I haven't checked
    the article as you didn't include a link but I'm guessing it
    involved deleting a couple of files and then using the HHP file to
    open the project.
    What is more worrying is that you cannot create a new
    project.
    Have you tried opening one of the supplied sample files?
    Are your projects stored locally and not on a network?
    Have IT given you a new profile to log on with?
    Has anything else changed in your environment?

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    RoboHelp 6.0 on my PC is suddenly unable to open existing
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    I suspect that if I had known about the HHA.dll file before
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