Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

Kindly inform any email id or toll free number to contact apple for your below answer, Mr.King_Penguin
About receiving my credit card being debited for Free App Store Application downloads,
It should be within a few days, but it might vary a bit by bank/provider :
I am in India, if the bank don't refunds , what to do?
Rajagopal.pngr :- It is only a holding charge, it is not a permanent charge. If it isn't refunded within a few days or so (and it quite possibly won't be over a weekend) then you can query the charge with Apple.

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I have created my apple id.Now when I m downloading any app it is asking my credit card details again forget that I hv made multiple payments while trying to download the app but the app is not getting downloaded.It is sowing the msg cant connect to itune

I have created my apple Id.Now when i m downloading any app it is asking my credit card details.I have made multiple payments while trying to download the app.But the app is not getting downloaded,it is showing the message cannot connect to the i tune store.What should i do to download the applications.

Ok, first of all don't keep purchasing the application, and if you've purchased it multiple times, contact iTunes billing department immediately. They SHOULD only send one actual confirmation in and the rest of the "pending" charges will drop off (how long that takes is up to your credit card company, not iTunes), but you should be sure.
Second, sometimes when they are uploading a lot of new stuff at certain times it can cause the store to screw up, or any number of other reasons could be a factor why you can't connect to the iTunes store, be it on their end or on your end even. Wait a little bit and try again via "Check for available downloads" or via your "Purchased" option on the iTunes store main page.
IF the app you purchased isn't there and you are sure your credit card was charged, then you will need to contact iTunes to find out why you can't download the app.

HT1904 I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

I have a charge on my credit card, but I didn't purchase anything on that date. How do I get it off or refunded back to me?

You've checked the purchase history on your account ? You didn't have any pre-orders and/or auto-renewing subscriptions that were due ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If you don't recognise the charge, and nobody else has access to your account or devices and may have made it, then try contacting iTunes Support : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT204088 i was charged on my credit card but the purchase was not successful?

I made three transactions using my appleid but the third transaction was not successful. How can i report this? the total billed charges on my credit card was the total of the three transactions Please help.

You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Got charge twice on credit card but not app has not install?!

i wanted to update to the 10.8.3 os x mountain lion, so i updated but then it asked me about billing info. i guess the billing info i put wasnt right cause apple kept telling me it was wrong, but on my bank statement (pending transactions) it clearly says i got charged twice. i do not know who to call:/

Sometimes a second charge is an authorisation charge that is never actually put through. That's why it registers as pending.
All the same, errors do occur and if you can show you have unaccountable charges against your account you should write to ... Apple - Support - iTunes Store - Contact Us

TS2755 I see a lot of iTunes charges on my credit card, but I don't have a bill to compare them with

How do I get a receipt or a bill for my purchases?

1. You will get email receipt
2. You can check Purchase History
Purchase History
http://support.apple.com/kb/ht2727

I just purchased a photo book through iPhoto. Will my iTunes credit be charged before my credit card?

I made up a photo book in iPhoto. When I went to buy it, it asked me to verify my credit card on file. Will my credit in my iTunes account be charged before my credit card as with other iTunes purchases?

When I did this my credit card was charged and my iTunes credit was untouched.

HT3702 I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed form my account. I have not purchased anything.

I have two charges to my credit card for the same dollar amount at two different times. First on 2/27/14 & second on 3/25/14 for $4.34. today's is pending payment and last months has been removed from my account. I have not purchased anything.

If they are regular payments for the same amount then it sounds like you have an auto-renewing subscription - there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

I have two Apple accounts the one on my phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by

I have two Apple accounts the one on my I phone and computer are the same the one on my mini i pad is different I have credit on my mini i pad however, when I purchase an App or movie I am charged on my credit card and the $40:00 worth of I Tune cards is by passed I have tried to change the mini i pad account details to be the same as my computer and original apple i.d.account however, it will not allow me to do I have tried to reset the mini i pad but not all the way to factory otherwise I would loose all my data. I have visited a genuis bench at Fountain gate however, they tell me I need to ring apple support which I will do on the next working day.

You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
My Apple ID

Hello! Really sorry! Originally this APP software free game, only peace of mind to let children play, but a recent credit card reconciliation only to find the charges and found that the game content is not completely free, content or Payplay games, childr

Hello! Really sorry! Originally this APP software free game, only peace of mind to let children play, but a recent credit card reconciliation only to find the charges and found that the game content is not completely free, content or Payplay games, children do not understand the meaning, pressed by mistake to the game fee of options found APP software fees has been removed, the 3 pen order really is not a small amount, a small fortune in Taiwanthe burden, the normal person would not spend such fees to play mobile games, kids really are unintentional, Sorry! hope you can help me claim to cancel the game cost very grateful!
PS: order number --- 1.MH****Z0J --- 2.MH****4QJ --- 3.MH****6NQ
My English is not good, please forgive me.
<Personal Information Edited By Host>

These are user-to-user forums, you are not talking to Apple here - I've asked the hosts to remove your email address and phone number from your post.
You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on your phone via Settings > General > Restrictions > In-App Purchases 'off'

I have just opened my brand new Macbook Pro and I'm a first time mac user. I have tried to download flash to enable me to watch you tube clips, but on trying to download it, it says I need to close Safari but after doing so, it still won't respond.

I have just opened my brand new Macbook Pro and I'm a first time mac user. I have tried to download flash to enable me to watch youtube clips, but on trying to download it, it says I need to close Safari but after doing so, it still won't respond. Any tips? Help?

Actually you need to quit Safari which is different from closing. With Safari open go the menu bar for Safari/Quit Safari.
Mac 101: Get Started Using A Mac

HT5052 i am struggling to download new software update for ipad 2 using itune: The problem is that im getting an error saying time out!!! and when i start downloading again it starts from zero!!

The problem is that im getting an error saying time out!!! and when i start downloading again it starts from zero!!

Their alternative option is for you to bring it into the store
You could google and look for some download helpers (presuming they still exist, haven't used them in years) but they're freeware or adware that caches your download to help you recover from timeouts.
the timeout is possibly caused by your ISP, if they regularly cycle routers or the such it 'burps' your connection causeing it to cut out.
You might try taking your laptop to your local library which may have wifi. Or, as the others have suggested, a friend's house with cable internet.

ITunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?

iTunes: I just redeemed a gift card in iTunes and then rented a movie. I want it charged to the gift card but think that it was charged to my credit card. How do I ensure the charges are against the gift card?

I took this straight from the help menu.
You need to set up an Apple ID for use with the iTunes Store before you can redeem anything in the iTunes Store. You don’t need to enter credit card information to redeem only the amount of a gift certificate or card.
Hide
Use an iTunes allowance, gift certificate, or iTunes Gift Card
If you aren’t already signed in to the iTunes Store, choose Store > Sign In, or click Sign In at the top of the iTunes Store window.
Below Quick Links, click Redeem, and follow the onscreen instructions.
The amount in your account appears to the left of your account name. When you click the Buy button to make purchases, the amount changes to show how much money remains in your account.
You can use a gift certificate only in the iTunes Store for the same country in which the certificate was purchased.

HT3702 why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook

why did i get charged three times for the same purchase? is it because i use my apple id on three devices.. two iphones, and ipad... and and macbook geez apple i support you enough can i just pay for one copy of the audiobook

These are user-to-user forums, you are not talking to Apple here.
If it was an audiobook then they are one-time only downloads, to get it on your other devices you need to sync it to them and not re-download it oneach. You can try contacting iTunes support and see if they will refund or credit you for the second and third downloads : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

I am getting the PowerPC applications are no longer supported error, so I downloaded Libreoffice and can not find it on my hard drive anywhere. It did say install to Applications but it's not there. How do I find it and can I put it in my dock?

I am getting the PowerPC applications are no longer supported error, so I downloaded Libreoffice and can not find it on my hard drive anywhere. It did say it would install to Applications, but it's not there. How do I find it and can I put it in my dock?

In Safari's preferences:
Look in the folder displayed where you see the arrow. The actual Downloads folder is found in your Home (user) folder.

Applications are mentioned free, but when we start downloading one dollar is charged in my credit card, but only for the first time when i switch on and use it for the first time one dollar is charged. and from next application it is free. why?

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