Applications Aren't Opening even though I bought Creative Cloud Membership

I purchased the student version of Creative Cloud on my macbook pro back in December of 2014, I guess I had downloaded trial versions of the applications, now  when I open the applications it tells me my "Trial Has Expired" and to either License The Software or Join Creative Cloud even though I've already paid for the full membership. How do I get the full versions of these apps? Do I just uninstall them and then re-install them?

None of the options that adobe suggests pertains to my situation, thank you for getting back to me quickly, but my problem is that whenever I open the Creative Cloud Application on my mac, it shows that I my trials for applications have expired, even though I purchased a membership to Creative Cloud for a whole year. My friend told me he had a similar problem way back, I'm just hoping I can get some specific answers on what to do. Thank You.

Similar Messages

  • Adobe Premiere Pro asks to register even though I have creative cloud

    Hello,
    Today I got a message that told me I have to register my Adobe Premiere Pro CC 2014. The program still works so I'm not sure what this means.
    Bryce

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  • I have updates for iMovie and iPhoto but when i try to update them i'm told To update this application, sign in to the account you used to purchase it." even though i bought it and it is on my iMac!

    I have updates for iMovie and iPhoto but when I try to update them through App Store I'm told that "To update this application, sign in to the account you used to purchase it." even though I bought it and it is on my iMac! Any suggestions on what I need to do?

    Hi...
    Delete both apps using this utility >  Download AppCleaner for Mac - Uninstall your apps easily. MacUpdate.com
    That will delete the apps and all associated files.
    Then re download the apps. That will download the most recent version updates included.
    How to re download apps from the Mac App Store:
    Open the App Store. From the menu bar click Store > Sign In
    Click Purchases from the top of the App Store window.
    Select which apps you want to re download. Then right or control click where you see Installed  then click Install.
    Make sure and use the same Apple ID used for the original purchase.

  • I downloaded digital hd copies of movies onto my parents' computer and they have a new computer now, and the movies aren't there, even though they have the same apple ID. What do I do to get them to download?

    I downloaded digital hd copies of movies onto my parents' computer and they have a new computer now, and the movies aren't there, even though they have the same apple ID. What do I do to get them to download?
    New computer: Dell, Windows 8.1
    Processor: Intel Core i7-4770 CPU @ 3.40GHz
    64-bit Operating System, x64-based processor
    16 GB RAM
    itunes up-to-date
    Old computer: Dell, Microsoft Windows XP
    Processor: Intel Pentium D CPU @ 2.80GHz
    1 GB RAM
    itunes not up-to-date (updating it isn't really an option)
    I have these movies downloaded on the old computer from digital hd redeemed codes: Fantastic Mr. Fox, Super 98, Thor, Inception, The Hunger Games, and Star Trek Into Darkness. I bought Pirates of the Caribbean: The Curse of the Black Pearl on itunes with money, and that one isn't showing up either. When I search it on itunes to see if I can just re-download it, that isn't an option. I would have to buy it again. Home Sharing isn't what I want because the old computer will not be here forever and it is not connected to wifi.
    It's kind of a lot of movies, and I want them on the new computer.

    im so happy I have a iTunes Card Code absolutely free! I got it at http://linkbitty.com/freeitunes2014

  • How can i delete an app on my desktop that says it won't delete because it's still open, even though i have done force quit numerous times.

    How can i delete an app on my desktop that says it won't delete because it's still open, even though i have done force quit numerous times? I even deleted it's files in my Finder and it just won't go away.  Help please!! TIA

    Restart the computer then delete it.
    Uninstalling Software: The Basics
    Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash.  Applications may create preference files that are stored in the /Home/Library/Preferences/ folder.  Although they do nothing once you delete the associated application, they do take up some disk space.  If you want you can look for them in the above location and delete them, too.
    Some applications may install an uninstaller program that can be used to remove the application.  In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
    Some applications may install components in the /Home/Library/Applications Support/ folder.  You can also check there to see if the application has created a folder.  You can also delete the folder that's in the Applications Support folder.  Again, they don't do anything but take up disk space once the application is trashed.
    Some applications may install a startupitem or a Log In item.  Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder.  Log In Items are set in the Accounts preferences.  Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab.  Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
    Some software use startup daemons or agents that are a new feature of the OS.  Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
    If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term.  Unfortunately Spotlight will not look in certain folders by default.  You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
    Some applications install a receipt in the /Library/Receipts/ folder.  Usually with the same name as the program or the developer.  The item generally has a ".pkg" extension.  Be sure you also delete this item as some programs use it to determine if it's already installed.
    There are many utilities that can uninstall applications.  Here is a selection:
        1. AppZapper 2.0.1
        2. AppDelete 3.2.6
        3. Automaton 1.50
        4. Hazel
        5. AppCleaner 2.1.0
        6. CleanApp
        7. iTrash 1.8.2
        8. Amnesia
        9. Uninstaller 1.15.1
      10. Spring Cleaning 11.0.1
    For more information visit The XLab FAQs and read the FAQ on removing software.

  • I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.  The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

    I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.  The upgrades indicate they were successful but I still get an error message when I try to open I-Photo telling me I need to prepare the library

    I-Photo won't open even though I have upgraded to OS X Yosemite and downloaded the I-Photo upgrader.
    But have you run the the iPhoto Library upgrader? It is installed in Applications > Utilities. Launch it and direct it to your iPhoto library.
    Which version of iPhoto did you upgrade from?
    The upgrader is only necessary, if you have been  running iPhoto7.1.2 or earlier.

  • When trying to logout, I keep getting "the application safari canceled logout" even though I am not in Safari. This only recently started happening and I'm wondering if it is a setting issue or bug. Can someone tell me what to do?

    When trying to logout, I keep getting "the application safari canceled logout" even though I am not in Safari. This only recently started happening and I'm wondering if it is a setting issue or bug. Can someone tell me what to do?

    You don't have to be "in" Safari for it to cancel logout.
    You have several different Applications open, and any one of them may cancel logout if conditions are just right.
    Quit the Applications you are no longer using and your Mac will run better and faster. And it will logout instead of cancelling.

  • TB won't open even though Task Manager says its running. Why?

    Windows 8.1.
    TB worked fine 'til few days ago.
    Now it won't open even though Task Manager indicates it's running.

    It is possible that your security software (firewall, anti-virus) blocks or restricts Thunderbird without informing you, possibly after detecting changes (update) to the Firefox program.
    Remove all rules for Thunderbird and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Thunderbird.
    *https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

  • Can i get a free replacement for the screen of my ipod touch 4th gen if i go to apple store even though i bought my ipod in futureshop?

    I just drop my ipod touch 4th gen and the screen was crashed.. I am wondering if a get a free replacement in the apple store even though i bought my ipod in futureshop?

    Dropping your iPod s not coverd by the warranty. You'll have to pay for the refurbished device:
    Apple - Support - iPod - Repair pricing
    Apple - Support - Service Answer Center
    Out-of-Warranty Service: If your iPod requires service for any other hardware failure that is determined by Apple to be repairable, Apple will service your iPod for the Out-of-Warranty Repair Service fee.
    If you want to set up your iPod for the Out-of-warranty service, we recommend that you take your iPod to a local Apple Retail Store. Alternatively, you can contact Apple Technical Support.
    For more details, please refer to the Repair Pricing tab on the left.

  • I need a data transfer from intact hard drive of older macbook that won't boot. Can Apple provide this service even though my one to one membership has expired?

    I need a data transfer from a 2005 Macbook to my new one (2010). I damaged the old laptop and although it wouldn't turn on, when I brought it to the Apple Store they ascertained that the hard drive was still intact. They said I needed to purchase a one to one membership to get a data transfer, which I did, but somehow forgot about it and now it's expired. Is there any way I can still get the data from the old hard drive transferred to my new macbook? Can Apple provide this service even though my one to one membership has expired?

    Go to OWC where you can purchase a suitable enclosure for the drive. You will need an enclosure for a SATA notebook drive. This is assuming the old computer is a MacBook and not an iBook. I make this observation because the first MacBook was released in 2006, not in 2005. If yours is a 2005 model then it's an iBook and uses an ATA interface.
    Install the old drive in the enclosure, connect to your new computer. You can then transfer your data.

  • Register Applications photoshop CC   Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day tr

    Register Applications photoshop CC   Lightroom 300 baht per month Creative Cloud desktop install and load the program into Lightroom down normally open normally, but the work load photoshop program installed. Open access Like we use it to fill a 30-day trial version, serial no.

    1) WHAT if I juse JUST ONE Adobe program pretty often? 
    They have a single use subscription for $20/mo.  Similar to upgrading extended version every 1.5 years.
    2)  WHAT if I created projects like 2 months ago and I didn't use Photoshop for a full month.  Who assures us that with the CC series the projects are opened with the old CS ones?Or don't use it every day?
    Same problem if you own it.  If upgrade price is $400 every 1.5 year that is same as $16/month.  You can choose not to update and version will be same as when you last used it.
    3) WHAT if I don't use Adobe 24/7?  and 5) Making an day-based subscription??  Same problem if you own it.  If upgrade price is $400 every 1.5 year that is same as $16/month.
    4) Adobe, do you think to be the only one making these softwares?
    Competition is always a factor in market.
    6) After all this mess, you discriminate Europeans, too?
    Taxes charged by Governments and municipalities are not controlled by Adobe.

  • How to get plugin file for After Effects CC 2014 (just bought creative cloud)

    I just bought Creative Cloud, installed it, and then went to the Adobe site to install After Effects, since I couldn't find a way to do this on the CC menu. I have Mac OSx. I downloaded the After Effects CC 2014 app and it installed it onto my desktop. So when I go to applications>adobe there is no After Effects file and no plugins. And in the menu within After Effects there is no listing of the Effects & presets. I tried searching various things like "curves" and nothing showed up except for "contents"......any idea on how to solve this?

    If you are telling us that you could not find After Effects in the Creative Cloud app then your system does not meet the minimum system requirements. If you somehow found a disk image and managed to run it and it gave you the option to choose Desktop when installing then you probably don't have a light copy of CC 2014, because it should only be installed using the CC app. Mac OSx tells us nothing. You could be on Lion, or Leopard, or Mountain Lion or even something else.
    Tell us more about your system, show us what you get when and if you get AE to launch (sounds like you're looking inside the disk image for an app and it's not there), and give us the exact steps or error messages that you are seeing when you try and launch AE. BTW, plug-ins are only accessible from inside the timeline or the comp window when the App is running.

  • After trial version expired and purchasing creative cloud membership programs still will not open

    I keep getting "trial version expired" even though I have purchased the cloud membership around 3 weeks ago.  I did the chat with someone who had me remove my cache, which did work for me to run Photoshop, but not for Dreamweaver.  I installed a patch for the download manager that did not work as well.  I have installed and uninstalled multiple times with no luck, and now have a project due Thursday!!  Please help!!

    I don't think these issues pertain to mine.  There is something getting mixed up between my trail version (expired) and my new Creative Cloud subscription.  Its like it can't see it for some reason.  I was able to get Photoshop to work but Dreamweaver is being stubborn!! Please help my project is now due tomorrow... !! Thanks!
    From: [email protected]
    To: [email protected]
    Subject: After trial version expired and purchasing creative cloud membership programs still will not open
        Re: After trial version expired and purchasing creative cloud membership programs still will not open
        created by Mylenium in Downloading, Installing, Setting Up - View the full discussion
    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual Mylenium
         Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5162797#5162797
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/5162797#5162797
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/5162797#5162797. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • I bought creative cloud last night do not have a serial number where is it ?

    I bought creative cloud last night, I started to download it, the it asked me for a serial number that I never received. i checked everywhere to get it without success.
    Where is it ?

    The CC does not needs any serial number, it is based on Adobe ID.
    In case you are being asked for serial number then you can refer to.
    Creative Cloud applications ask for serial number
    Re: Invalid serial number?
    Regards
    Rajshree

  • I have bought creative cloud subscription but it will not download app onto y desktop

    i have bought creative cloud subscription but it will not download app onto my desktop.
    Can anyone help me?

    We cannot know. Even calling your post would be an exaggeration/ understatement, depending on how you want to see it. We need hard technical facts - operating system, computer specs, what is the exact error/ problem and so on.
    Mylenium

Maybe you are looking for