Applications not responding after Mavericks upgrade

Just upgraded an IMac-2009 of a friend from Snow Leopard 10.6.8 and faced Mail & Contacts not responding (spinning ball).
May be there coud be addtl applications not responding but i only checked the major ones and those 2 causes problems.
I just asked him to re-install OS-X (01:40) and i will see (am living far from him)
I have also read a lot of communities questions and have some lines of thinking like preferences & permissions.
2 questions :
1) Some ideas to help me
2) is there a way to manage his IMac from home (I have a MacBookPro using Mavericks)
Thank you in advance
Best regards

Hi,
Thanks for everything you provided to me : it helped me a lot.
The last status is (for info)
- i decided to re-install Mavericks (for the 3rd time !!!) as the upgrade was so badly installed and i was surprised to see that this time, the re-installation shows "complements modules to re-install" (translated from french) with a schedule of 01:02 (against 01:40 before)
- and apparently my friend called me later to say : everything is working fine. He recovered all applications.
Strange but I am happy by now.
Thank you again

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