Applications not showing details in App world

All phones in my company have this issue. When an app in app world is opened to preview it, there is not any information shown. No details, screen shots, or reviews. I am pretty sure that it has to do with the enterprise server, but cannot find any information on it. My IT person first said it must be the phone. Any ideas?

Nope...you've got it right. If you log into AppWorld/BBID on a different BB, but use those existing credentials, the BB that is registered to AppWorld will shift to the new BB you are then logging in from, and all records in AW will shift to the new BB as well.
KB17625 How to install or transfer previously purchased applications from BlackBerry App World to a BlackBerry smartphone
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Nope...you've got it right. If you log into AppWorld/BBID on a different BB, but use those existing credentials, the BB that is registered to AppWorld will shift to the new BB you are then logging in from, and all records in AW will shift to the new BB as well.
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Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

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Applications not showing details in App world

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