Applications update icons in iTunes stuck on "1"

I've had a "1" icon next to Applications for days, when there are updates I get them but that "1" never goes away....
Any clues? That only shows in iTunes not on the phone.

I had the same problem. Was on the phone with Apple for half a day to fix it. Re-installed iTunes, repaired permissions, we finally agreed it was a bug where iTunes gets out of sync with the Apple store. Finally, I removed all the apps from iTunes, synched to the phone and the problem was solved... then I redownloaded the apps I had, and synched them ack to the phone. It took awhile, but at least for now, the problem is solved. They recommended I not have a mix of downoading from the phone and iTunes, but rather to download from iTunes store on the computer only. Hope this helps and relieves frustration for some of you.
Message was edited by: melm

Similar Messages

Applications update inconsistency in iTunes

I opened iTunes, clicked on Applications and it shows all my apps.
I click on "Check for updates", and next to the Applications link on the left windows, it says there is one (1) update. This is what I expected, as I had looked in the App Store to see which of my apps were updated since my last updates.
Then the applications to be updated appear in the iTunes Store window (App Store --> My App Updates) and it shows NINETEEN (19) apps to be updated! I click "Update All" (or whatever it says), and it downloads the 19 apps.
This inconsistency has happened to me several times now, where the numbers don't match.
Is there some logic to why this happens? Or is it a bug in iTunes 7.7.1 ?
I am a software engineer (25 years), and I'm used to things happening in a predictable manner. Sure, bugs get past testing, but if this is a bug, I can't imagine how it got past test.

I'm not sure that's correct. The number in the list never matches the apps I see when I click on Check for Updates, and the number on the iPhone doesn't match what iTunes tells me--but iTunes is certainly not telling me that every app needs an update. I have many apps that are not being updated.
(Currently, iTunes source list is stuck on telling me 1 app has an update--when I clicked it listed about 9 updates for me, I downloaded and installed them, however, the source list still says 1. So the number in the library list is definitely wrong. The App Store on the Phone says 21 updates were needed--but iTunes isn't offering me that many.)
I'm inclined to think that the numeric badges are incorrect and the list of icons in iTunes that need updates is the one to go by.

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves

When I try to update to iOS5, iTunes gets stuck on "Backing Up" its been there for hours and it barely moves. It finished backing up one then it went to a "Extracting Software" on the iTunes status bar up top and then it gave me an error saying something along the lines of "There was an error with the server" and back to square 1. Ive been trying since the morning and same problem. Always stuck on the backup, help?

You may have lost your connection to the apple server or connection with your itunes library.
1) You will need to shutdown Itunes and disconnect your iphone from the USB cable.
2) Reconnect your Iphone to the usb cable, wait for the device to be recognised and or drivers to be installed.
3) once all ok, your itunes should automatically open up/connect (if you have this setting set on), otherwise double click your itunes icon on your desktop.
4) once all sychronised and connected. go to Summary tab and UPDATE your iphone again.
Hope this works for you, as this happend to me and tried the above steps and wala!!! all good.
If the above still fails, restart your pc/apple and turn off/on your modem and then try again.
this normally happens if your connection from your device to the itunes hangs or looses its connection, or have a bad connection to the internet / apple server.
in windows the RPC Locator is normally the cause of this, in apple i have no idea (as im not an apply user).
Give it a shot!
if this helps you and works ...why not rep/like my response up!

My ipod touch 4g just updates today on itunes and the update caused more trouble than good. My ipod will no longer show me the battery percentage in the top right hand corner and also I am not allowed to drag other applications to the bottom panel.

My ipod touch 4g just updates today on itunes and the update caused more trouble than good for me. My ipod will no longer show me the battery percentage in the top right hand corner and I am not allowed to drag other applications to the bottom panel. Also my itunes doesn't allow "enable disk use" anymore. Can anyone help? My ipod now says that it's the 4.3.4 version

- Unjailbroken iPod never showed % battery. Just the icon.
- Unjailbroken iPod Touches never had a disk mode.
- What happens when you try to drag a wiggling app to a empty space in the bottom? Does it move and snap back?

Applications not opening after choosing "update all" in itunes

Hi,
Bug :
I downloaded "Speedtest.net Mobile Speed Test" by Ookla, and recently noticed that there was an update for this application in itunes. When I went to itunes and chose "update all", the application updated. However after the update I was unable to open ANY third party applications (but was still able to open native applications which initially came with iphone). When i clicked on any of the third party application icons, the screen just blinked.
I deleted one of the third party applications and reinstalled it. After that only this third party application (out of the universe of third party application on my phone) would now work. Then I proceeded to delete Speedtest and reinstall it via itunes. After this ALL third party applications would work, without requiring individual reinstallations.
iphone model : 4s
operating system : iOS 5
Thanks

Hi,
think it's gone beyond that now.
rang apple support and went through the install process (as per last night) but when got to install section of the process, the achive and install option is greyed out and the only option appears to be to erase and install.
as i have photo files that i don't want to lose (my itunes are on my ipod and luckily i backed up my word files) I need to back up data by target disk mode before going ahead.
the applecare man was very sorry that he couldn't help me as i didn't have a second mac handy for this option! am going to have to find a support shop instead now.
i rang again and another guy said that they weren't meant to help non care people, but advised to open in safe mode by holding down shift key but when i did this i got through to a grey screen which started by reading:
'No debugger configured - dumping debug information' before a whole scree of code and ending with 'Panic: We are hanging here...'
All in all doesn't look good. so I'll have to go into the shop. brilliant.
thanks for your help though,
Joe

Application update stuck on waiting.

I have an iPad2 (WiFi only) and iPhone. Noticed last night that application update thru appstore, which used to happen easily is stuck on "waiting" mode indefinitely and after sometime comes out saying iTunes store not responding. Tried Resetting the phone&ipad and didn't solve the problem. Funnily tried updating the applications on the iPad using 3G mode and disconnecting WiFi and it worked OK. But iPad and WiFi route does not update and is stuck on "waiting". Tried updating iPad thru iPhone Internet tethering and that didn't help. Any solutions? Saw some answers on updating the applications on iTunes and then backing up. Is that the only way? Is this some problem due to overload on Apple servers?

Possible solution
I was suffering through the samething for few days and got fed up looking at everyone's suggestion to simply reboot and what not and finally started fiddling alright myself and seem to have fixed the problem.
I removed the the apps that we're stuck at waiting(I did this through connecting to my pc and unchecking them in the apps section on itunes through the iPad interface, but as long as you are completely backed up you could probably just delete it/them and add them back later). then after the all pending updates have been cleared, go into setting, app store, then press where it says you apple ID select sign out, and then sign back in. After doing this I was able to download apps and updates.
Hope this helps everyone that has been affected by this problem which seems to be going around.
If this helps please be kind enough to leave word that this is the solution across the board and not just an fluke.

ITunes Applications Update Issue

Since updating to the latest version of iTunes (last two versions), I noticed that clicking on the "Check for update button" under the applications section, if you have an iPhone, causes iTunes to show you applications that actually dont need updating. Anotherwords, looking at the available updates on the actual phone itself, you can see there are two updates for example. Going into iTunes and clicking on the button to check for updates, shows that there are updates for almost all of my applications where in fact, my applications do not need updating. When browsing my mac to the default applications folder, you can see that there are several itteratinos of the same application with a "_1 or _2" at the end. Why does iTunes keep the old versions of the applications? It should ask you if you would like to remove the older version to the recycle bin or simply remove the older versions behind the seens. Also, the check for update button it very buggy. If you succesfully update the application on the phone itself, then sync to your mac then click on the check for update button in iTunes, it tells you that there are no updates avaialbe. But why was I shown that there were updatees for lots of my other applications when in fact there were not?

hi guys, well - in my case i discovered what was happening...maybe it's the same for you.
problem: applications (in itunes) said i had several updates available, but when i'd go to download the them it said there were no updates avail for me. for a while now i've been unable to update these apps.
solution: i did a get info on one of the apps - clicking on the applications tab in itunes you can totally see the apps there...just "control-click" or "right click" and get info (command-I also works).
anyway, look and see what user that app belongs to. sure enough, the account i was currently logged into itunes with was not the account that purchased the apps. i logged out of itunes, menu bar/store/sign out - then i logged back in with the correct user.
fixed.
all the apps updated, and the number disappeared from the apps icon...totally fixed.
well, hope that helps. was a completely simple solution and i'm surprised it took as long as it did for me to figure it out.
cya,
-dave

After updating to iOS 7 there is no app store icon or iTunes icon on my iPhone 4s.

I recently updated to iOS 7 and a few days leter I realise there is no appstore icon or iTunes icon.
I searched for them in spotlight but they were not there.
I even asked siri to open appstore but it said "you don't seem to have an app named appstore"
I use an iPhone 4s.

Figured it out. I couldn't find mine anywhere! But apperantly I had turned it af in restrictions. When I turned it back on the app was back!
Good luck!

My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset, and ipod does not appear on itunes when I plug it into the computer. This happened after I agreed to a failed software update.

My ipod touch has a permanent image of the end of a USB cable with an arrow pointing to an icon of ITunes. I can't reset using the two button method, and ipod does not appear on itunes when I plug it into the computer - and nothing else happens either. This happened after I agreed to a software update which failed. How can I get it going again?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred, any ideas?

My iPhone 5s is stuck in recovery mode and won't turn on, I've tried to restore and update it to iTunes and its finding my phone, but saying an error has occurred and won't work, the software is up to date, it just automatically switched itself off and when I try to turn it on, it shows the White background with the apple logo asif it's going to turn itself on but then switches off after a couple of seconds, what can I do? ive already taken it to a shop and he's looked at it, but said he can't fix it, thanks.

Visit an Authorized Apple Service Provider or Apple Store to get it checked. If they can't fix this, you'll have to pay the Out-Of-Warranty-Service fee to get a new replacement for a reduced price:
Out-of-warranty repair service
If your repair isn’t covered by Apple’s One Year Limited Warranty, AppleCare+, or AppleCare Protection Plan, your iPhone might be eligible for out-of-warranty service. For example, liquid damage isn’t covered by warranty but might be eligible for out-of-warranty service. Some damage isn’t eligible at all, for example if your device has been broken into multiple pieces. See Apple’s Repair Terms and Conditions for complete details.
Read Apple’s Repair Terms and Conditions
Model
Out-of-warranty service fee
Battery service*
iPhone 6 Plus
$329
$79
*available only if battery
fails Apple’s diagnostic test
iPhone 6
$299
iPhone 5s, iPhone 5c, iPhone 5
$269
iPhone 4s
$199
iPhone 4, iPhone 3GS, iPhone 3G,
Original iPhone
$149
Plus a $6.95 shipping fee, if required. Fees are in USD and exclude local tax. Pricing is for service through Apple. The final service fee we charge will be determined during testing and may be less than the service fee listed above. Pricing and terms vary for service through an Apple Authorized Service Provider.
copied from Service Answer Center - iPhone

My ipod shuffle disappears after I click on the icon in Itunes. I reinstalled Itunes and my computer has been updated. What else can I do?

My ipod shuffle disappears after I click on the icon in Itunes. I reinstalled Itunes and my computer has been updated. What else can I do?

The shuffle icon in iTunes disappears, after you click on the icon in iTunes? If so, if you do not click on the shuffle icon in iTunes, does it remain there indefinitely? Are you looking at the shuffle icon in the iTunes sidebar?

Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

ITunes 9.2 update made all my icons into iTunes ones

Hello everybody !
First thank you for taking the time to read my post and maybe you could help me =)
So I updated iTunes to 9.2 version this morning in order to upgrade my iPhone to ios4.
After that my old iTunes icon became blank so I right-clicked on it to assign it on iTunes.exe again.
I was so not inspired ! That action made all my icons become iTunes icons. All exe icons on my desktop, in my folder... are now iTunes icons.
I tried everything. Run anti-virus (no one detected), uninstall, reinstall iTunes...
The only way I can retrieve my old icons is to uninstall iTunes. But as soon that I reinstall iTunes, all my icons turn into the dark side of iTunes again...
I am kind of desperate. How can I sync my iPhone from now on?
Did anyone had this problem?
What should I do?
Thank you for your help in advance !
ps : I have Windows Vista 32 bits

Same problem here, on a WinXP-Pro sp 2 box, Pentium 4 custom box with a Radeon 9800 graphics card. Happy to track down DLL versions or generate logs if anyone knows anything that might help troubleshoot this...

I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

I just tried to update my iPhone 4 and it said it was successful, but now I have a message (USB icon - arrow- iTunes icon) that is frozen? I have turned off the phone, unplugged USB and reconnected and closed out of iTunes and back in. Any suggestions?

Hello, Spedellen.
Thank you for visiting Apple Support Communities.
When experiencing issues restoring an iPhone, here are the best articles to go through. If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
Cheers,
Jason H.

HT1766 Recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off".

I recently updated my iPhone 4s to the iOS 6. Now I can not install application updates, my music library has vanished, iTunes Match (in Settings) keeps setting itself to "Off". I have also logged off of iTunes in Settings, and it will not let me log back in. Just a few moments ago when I again tried to log into iTunes, it asked me for my Password, then replyed that I had no Match account; but I do. Is Restore the best option?
Any suggestions

I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again.

Applications update icons in iTunes stuck on "1"

Similar Messages

Maybe you are looking for