Applications will not be shared with family sharing mac app store
I wanted to ask why some apps on mac app store after you enable the "family sharing" with another family member if I go to "purchase application tab" next to the name of some application there "can not be shared". what's the point if I can not share activate the app.
Version: Yosemite 10.10
Thanks
I am having a similar problem. I get one of two errors: "We could not complete your request. There was an error in the App Store. Please try again later. (null)" OR "We could not complete your purchase INSTALL_ERROR_DISTRIBUTION_SIGNED_BY_APPLE".
I am having this trouble on a brand new MacBook Pro running OS X 10.7.1. My firewall is off and no virus software is installed.
I can download and update apps on a different computer using OS X 10.6.8 just fine.
Any other recommendations?
Similar Messages
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Do my previous purchases get shared with Family sharing? If so how?
I have just turned on Family sharing. In photos i see a family share album, in calendar i see a family share calendar. What should i see in iTunes? there is nothing?
Also can i share previous iTunes store purchases?Hi Scooplorimer,
For more information on what purchased content can be shared with Family Sharing and how to share it, you may find the information and steps outlined in the following articles helpful:
Which purchased content can I share using Family Sharing - Apple Support
Sharing purchased content with Family Sharing - Apple Support
Sincerely,
- Brenden -
App will not download to iPad when purchased from App Store - stuck with Cloud icon
Device : iPad Air 32gb wi-fi model (not cellular data)
OS version : 7.1.1 (up to date)
Location : UK
Problem : App will not download to iPad when purchased from App Store - stuck with Cloud icon
Last night I tried to download an app over wi-fi onto my iPad Air, but the app did not install.
I have plenty of space (the app is 24.1mb, I have 3.4gb free space) and there are no restrictions whatsoever on my iPad - no blocks on App store purchases, no age-related restrictions, no country restrictions etc.
Normally from the App Store page you would tap the price (in this case the app was free), enter your iTunes password, and the app would download.
Also a new icon appears on the home screen and a circle shows the progress of the download.
However this did not happen.
Instead I have the Cloud icon (the one that shows when you have bought an app but it is not currently installed on your device) and a message that says "You've already purchased this, so it will be downloaded now at no additional cost".
If I press OK I am then prompted to enter my iTunes password, the Cloud symbol briefly changes to a circle (and I mean for a split-second, like the blink of an eye) and then the Cloud symbol appears again.
The app does not download - in fact it does not even *attempt* to download.
I have tried this >20 times now and it always occurs excatly like this.
After Googling this problem (which seems common) and reading over a dozen threads on this forum plus Apple's own official support pages, this is what I've tried:
I can re-download other apps that I have previously purchased on this iPad, with no problems.
I purchased another app on my iPhone 5 and was then able to download onto my iPad with no problems.
I have reset my iPad >5 times - both by pressing/holding the home/power buttons, and also a full switch off and restart.
I have logged out of my iTunes account on the iPad, and logged back in.
The wi-fi is Virgin Media fibre optic broadband with a verified speed of 20 meg (confirmed by Speedtest) plus an 802.11-n Belkin router and my iPad will happily load web pages, stream videos on YouTube, download other apps etc.
I have reset/rebooted my internet connection
In an attempt to eliminate by broadband connection from the possible causes, I have switched off my router, linked my iPad to the hotspot feature on my iPhone and tried to download the app over cellular data, but still cannot download the app.
I have tried on 2 other wi-fi networks but still cannot download this one app.
My iTunes account has a cerdit balance from an iTunes card, but the app was free anyway
Nothing I try will download the app in question.
The app is iPad only, so I cannot install on my iPhone to try and kick-start the process.
I guess I could install the app on my computer and then sync the iPad, but that's *working around* the problem - it's not *fixing* the problem.
(Since getting the iPad I use almost never use my computer. And anyway what if I did not have a computer? Didn't iOS go "PC-free" with version 5?)
I would like to call Apple but my 90-day telephone support has expired (the iPad is around 6 months old) and I don't want to buy Apple Care for this one problem.
I can't make it to an Apple Store to speak to a Genius.
Bearing in mind the list of things I've already tried, what do I do next?
Thanks in advance for any support.Hi there.
Thank you very much for your quick reply, it's really appreciated.
No need to apologize, I actually found the phrase "If your iPad ever craps the bed" amusing under the circumstances
I checked the list of installed apps like you suggested (Settings>General>Usage>Storage>Show all apps) but this problem app is not in the list. I have also swiped down on the home screen to search for it, but again it does not show.
While it has not let me download the app (and I just tried it again) it has helped me to eliminate a few things from the list of what to try, and I can definitely conclude that it has not downloaded.
I guess I need to fire up my PC and download it / sync my iPad.
Thanks again for your help -
I have an old iPhone 3 gs. with ios 3.1.3. how can i update it to at least an ios 5 because it will not let me get games on the app store because the ios is so low.
Update it from iTunes on a computer as described at the bottom of this article; there isn't a Software Update option in General on iOS versions prior to 5.0. It can only be updated directly to the newest iOS release supported by the device’s hardware, which is iOS 6.1.6 for an iPhone 3GS.
(108471) -
It will not update. Just sits in my App Store and freezes . I have a iPhone 4S with the latest software.
If it's freezing when you try to update apps, try force-closing the App Store app. From your home screen, double-tap the home button, locate App Store in the list on the bottom, tap an hold it until it wiggles, tap to close it, tap the home button again. Try updating again...any difference?
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No matter how many times I reset my password, it will not work when trying to sign intothe App Store through my iPhone4S.
What is the error that you are seeing? Try to login using another App like GameCenter or iMessage? Also try logging in to other Apps like Facebook to check if it is your Internet connection problem.
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my phone will not let me purchase things from the app store and it says I should contact support when I try
Then you should do what it tells you to do and contact Support:
https://getsupport.apple.com/GetproductgroupList.action
Cheers,
GB -
My wifes iphone will not allow her to download from the app store when not connected to the computer. Does anyone know what is wrong?
Resetting your Mac's PRAM and NVRAM
If you have Apple Care you should give them a call. -
My 3GS will not let me login to iTunes or App store. It says "cannot connect to iTunes store".
In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first. -
Will Lightroom 5 be available on the Mac App Store?
Will Lightroom 5 be available on the Mac App Store?
Unbelievable. All it took was one iteration on the Mac App Store and we're back to being forced to buy the hard-to-install-and-likely-to-be-wrought-with-problems-DRM-delight version of the upgrade direct from Adobe?! I wish Adobe would decide on a distribution model and stick with it for the sake of its customers. I'm getting awfully fed up with having to navigate a different way of upgrading the software every time it becomes available. I might not bother this time. Get it right, Adobe. You can no longer assume you have a captive audience.
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"Les applications achetées et installées depuis le Mac App Store peuvent également être copiées sur un disque dur externe, une clé USB, un CD ou un DVD, ou sauvegardées avec Time Machine. "
citation de l'aide Apple Store qui ne dit pas comment faire!!!Pour un disque dur externe > Mac 101: Time Machine
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Why can't I 'gift' Mac Apps? Gifting specific apps in the iTunes store is easy. This is not the case on the Apple Mac App Store.
An alternative is to purchase an iTunes gift card that can be redeemed for apps in the Mac App Store.
Buy Apple Gift Cards, iTunes Gift Cards & iPhone Gift Cards - Apple Store (U.S.)
iTunes Store: How to redeem a code
You can provide feedback to Apple > Apple - iTunes - Feedback -
IPhoto/iMovie not showing eligible for update in Mac App Store
I understand that with the release of Mavericks, anyone with early versions of iWork or iLife apps are able to update to the current version free of charge.
I know that this works for the iWork apps but I'm having problems with the iLife apps (iPhoto and iMovie).
I was able to re-install the iWork apps (Numbers, Pages, Keynote) from the iWork install DVD that I had. After installing them, the Mac App Store recognized the apps and I was able to proceed with the upgrade.
Unfortunately, I'm not having the same luck with the iLife apps. I had to install both iPhoto and iMovie from the Applications Install DVD that I received when I originally purchased my MBP. I was able to successfully install the two apps, but now when I go into the Mac App Store, it doesn't seem to recognize that I've got the apps on my computer - it only gives me the option to purchase the apps.
Any thoughts on how I can get the updates to iPhoto and iMovie? It seems to be related to how I installed them (as I selectively installed these two apps from the Install DVD), but I've got no idea as to how I can get the upgraded version.
Thanks for anyone that can help!!
DavidNot sure if you were also suggesting creating a new AppleID account as well.
No. You may have to contact App Store support to get this resolved.
Unfortunately there's not been a universal solution found for this problem. -
Problems with mail and Mac App Store, can't reinstall mavericks.
I have a 2012 Macbook Air. A while ago, I started getting this message when I tried to open mail.
Also, when I try to open the mac app store, it looks like this regardless of the tab I choose.
First, I tried backing everything up through time machine and restoring my mac, but that did nothing. Next, I tried repairing the disk through recovery mode, but it said everything was ok. Lastly, I tried reinstalling Mavericks through recovery mode, but I got a message saying "OS X Mavericks failed to download. Use purchases page to try again." Of course, I can't use the purchases page because it won't load . The nearest Apple store is 2 hours away, so I'd really like to avoid visiting one, if possible. I would be grateful beyond words for any help. Thanks in advance.
LaneJust to confirm, you can boot into the Recovery Drive by holding down Command R when restarting.
When you select to reinstall OS X, what happens?
Fix for missing MAS
It's possible #1 will do the trick, but you might need to do the additional steps in Keychain access.
1. Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
2. Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
(Note: I had to toggle the settings before it would stick)
Restart your system. -
Updated to OS X 10.8.3,
While updating i read the notes about how you can now redeem gift cards with the built in webcam on the Mac App Store, Opened it up and Clicked Redeem > signed in la di da, and it doesnt seem to work for me.
Specs:
MBP 13 inch, Early 2011
8 GB Ram, 320 GB HDD
FaceTime HD Camera
Intel HD Graphics 3000
Help thanksHi ChuckN,
I have installed the update at home on an older 27" iMac, a new retina macbook pro 15", an older macbook air and a recent 21" iMac and on none of them does the redeem by camera option show up.
I would say to our north American friends this is something that has been working for you for a while and has only been announced as available in AU with the latest update for our region this week. Sadly updates don't always work straight up.
I am hopeful there is something I have not turned on but think I may need to wait for another update.
good luck Chuck!
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