Apply transparency to letters in Illustrator

I'm trying to apply transparency to items on a logo I created. Right now, I've got lettering on a layer above an opaque circle. I'd like the lettering to show through to a transparent background rather than display as a separate color. It might help to think of the logo as an adhesive logo to be attached to a storefront window. Anything in white on the logo should be cut out and show through to the transparent glass behind it.
I tried using a clipping mask, but the circle disappears and its color is applied to the lettering.
Here's the logo. Help much appreciated.

Justin,
There may be some corruption or something. You may try the list (you may skip 5) in this connexion, I believe).
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

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