Applying all update\patches during 'install software update' step
Hi,
I have created software update group (around 10 updates\patches) and deploy it to 'unknown computers' collection. Ts 'Install software update' step scans through and only installs 2 updates out of 10. I have kept deploy property as 'required' while publishing
on 'unknown computers' and 'install software update' has 'All Software update' selected (other option is mandatory update'). I want to have all the 10 required update to be installed . any idea what should be the settings on 'deploy' prperty for software group
that install all the updates in the group during 'install software update' step? Any pointers will be appreciated
Regards,
Hi,
Yes , they need a reboot and reboot is happening automatically. I believe, once reboot is done, other patches should take over with installation. I don't see any information for another updates that are part of same software group. For these 2 succefully
installed updates log has below that indicates they reboot and finish.
WUHandler has log:
1. Update (Missing): Security Update for Windows 7 for x64-based Systems (KB2862330) (35dcb297-873a-45af-bb19-e8b18aedd5bb, 202) WUAHandler 2/5/2014 8:09:02 AM 2760 (0x0AC8)
2. Update (Missing): Update for Windows 7 for x64-based Systems (KB2834140) (88152097-0294-4098-b27c-d2fd479e9831, 202) WUAHandler 2/5/2014 8:09:03 AM 2760 (0x0AC8)
Update 1 (35dcb297-873a-45af-bb19-e8b18aedd5bb) finished installing (0x00000000), Reboot Required? Yes WUAHandler 2/5/2014 8:09:06 AM 2348 (0x092C)
Update 2 (88152097-0294-4098-b27c-d2fd479e9831) finished installing (0x00000000), Reboot Required? Yes WUAHandler 2/5/2014 8:09:09 AM 356 (0x0164)
Update (35dcb297-873a-45af-bb19-e8b18aedd5bb) has finished the post reboot operation. HResult: 0x00000000. WUAHandler 2/5/2014 8:10:46 AM 2152 (0x0868)
Update (88152097-0294-4098-b27c-d2fd479e9831) has finished the post reboot operation. HResult: 0x00000000. WUAHandler 2/5/2014 8:10:46 AM 2152 (0x0868)
Any pointers to figure out the status of other patches\updats that are part of same group?
Regards,
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Install Software Updates Step fails during Build and Capture
I have run into a problem while attempting to use the Install Software Update task during a build and capture task sequence. I have MDT 2012U1 integrated into SCCM 2012.
The Install Software steps find and use the Deployment Points fine and the Use Toolkit steps similarly are able to download their source files from the distribution points using the Network Access account. The Install Software Updates step, however
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I have found that I can work around this problem by setting the DP to allow anonymous access. After checking this box, the software updates install during the build and capture task sequence. Unchecking the Allow anoymous makes the problem recur.
I would like to not have to have the "allow anonymous access" enabled on the DPs for obvious reasons. Other packages download correctly from the DP with anonymous access disabled - they use the network access account. Install Software Updates
is the only step that seems unable to use that account to talk with the DP.
Is this a known issue? Is there a work around?Thanks for the information. I will give that a try. I do have the SMSMP & SMSSLP (not sure I need this one in 2012) filled in in the Configmgr client install settings. Before I did that, it couldn't even find the SUP.
I am a little skeptical that the hotfix will fix my problem since most packages are downloading from the DP fine - it is only Software Updates that are failing to download. On the other hand, it is clearly a permissions issue since allowing anonymous
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That KB replaces a lot of key Windows system files. Hopefully, it won't cause more problems than it solves.
---additional thought
I wonder, could it be that Packages that work without this KB have package share settings with "Copy the content in this package to a packages share on Distribution Points" cleared/unchecked? This setting is not available for patch packages
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"Copy the content" box checked. Clients would be accessing the packages differently I suppose based on whether it was through a packages share or through the new SCCM 2012 package storage thing with the hashing. -
Install Software Updates fails (timeouts) during OSD Task Sequence
Hi
As one of the lasts steps in our OSD Task Sequence we have an "Install Software Update" step where "Mandatory Software Updates" is choosen. It worked a week ago, but now the step fails with error code 0x800705B4
(This operation returned because the timeout period expired.)
When examining the WindowsUpdate.log I see an error followed by several minutes without log activity:
2014-02-18 10:39:13:874
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 10:39:13:874
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 10:39:13:874
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 10:39:13:999
1632 4e4
COMAPI - Updates found = 260
2014-02-18 10:39:13:999
1632 4e4
COMAPI ---------
2014-02-18 10:39:13:999
1632 4e4
COMAPI -- END -- COMAPI: Search [ClientId = CcmExec]
2014-02-18 10:39:13:999
1632 4e4
COMAPI -------------
2014-02-18 10:39:18:835
416 b74
Report CWERReporter finishing event handling. (00000000)
2014-02-18 11:08:12:225
416 4dc
AU AU received policy change subscription event
2014-02-18 11:08:12:334
416 4dc
AU AU Options changed from policy.
2014-02-18 11:08:12:334
416 4dc
AU Successfully wrote event for AU health state:0
2014-02-18 11:08:12:334
416 4dc
AU ########### AU: Policy change processed ###########
When examining the WUAHadler.log - again there is no log activity during the Software Update step.
Its a WSUS Update Source type ({DCA8EDB2-927C-42AC-9D2E-3D98C3BC3759}), adding it.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Existing WUA Managed server was already set (http://<servername>:8530), skipping Group Policy registration.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Added Update Source ({DCA8EDB2-927C-42AC-9D2E-3D98C3BC3759}) of content type: 2
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Scan results will include all superseded updates.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Search Criteria is (DeploymentAction=* AND Type='Software') OR (DeploymentAction=* AND Type='Driver')
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Async searching of updates using WUAgent started.
WUAHandler 18-02-2014 10:39:05
2016 (0x07E0)
Async searching completed. WUAHandler
18-02-2014 10:39:13 1108 (0x0454)
Successfully completed scan. WUAHandler
18-02-2014 10:39:15 2016 (0x07E0)
Removed Update Source ({DCA8EDB2-927C-42AC-9D2E-3D98C3BC3759}) of content type: 2
WUAHandler 18-02-2014 11:06:25
1160 (0x0488)
CWuaHandler::SetCategoriesForStateReportingExclusion called with E0789628-CE08-4437-BE74-2495B842F43B;E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3; for leaves and E0789628-CE08-4437-BE74-2495B842F43B,A38C835C-2950-4E87-86CC-6911A52C34A3;
for bundles WUAHandler
18-02-2014 11:09:25 2232 (0x08B8)
The Software Update Step started at 10:27 and the timeout came at 11:05.
Any ideas why the step times out? Or which logs I should look at?
Regards,
FCPolicyEvaluator.log:
No errors. The last event is:
Received notification that Local policy has changed.
PolicyAgent_PolicyEvaluator 19-02-2014 10:51:11
1692 (0x069C)
Raising event:
instance of CCM_PolicyAgent_SettingsEvaluationComplete
ClientID = "GUID:C2E937AA-CF24-420F-AD81-E8CEADBD7649";
DateTime = "20140219095123.565000+000";
PolicyNamespace = "\\\\.\\root\\ccm\\policy\\machine\\actualconfig";
ProcessID = 1748;
ThreadID = 1768;
PolicyAgent_PolicyEvaluator
19-02-2014 10:51:23 1768 (0x06E8)
Forcing settings update for local policy change.
PolicyAgent_PolicyEvaluator 19-02-2014 10:51:23
2900 (0x0B54)
Updating settings in \\.\root\ccm\policy\machine\actualconfig
PolicyAgent_PolicyEvaluator 19-02-2014 10:51:33
2900 (0x0B54)
Raising event:
instance of CCM_PolicyAgent_SettingsEvaluationComplete
ClientID = "GUID:C2E937AA-CF24-420F-AD81-E8CEADBD7649";
DateTime = "20140219095144.641000+000";
PolicyNamespace = "\\\\.\\root\\ccm\\policy\\machine\\actualconfig";
ProcessID = 1748;
ThreadID = 2900;
PolicyAgent_PolicyEvaluator
19-02-2014 10:51:44 2900 (0x0B54)
UpdatesHandler.log:
No errors. A couple of lines:
Successfully initiated scan. UpdatesHandler
19-02-2014 10:54:10 1768 (0x06E8)
Updates scan completion received, result = 0x0.
UpdatesHandler 19-02-2014 10:55:23
3572 (0x0DF4)
UpdatesStore.log
No errors. Just quering updates, and the last line:
Querying update status completed successfully.
UpdatesStore 19-02-2014 10:56:27
3300 (0x0CE4)
In the smsts.log I found an interesting thing:
Successfully initiated RefreshUpdates operation
InstallSWUpdate 19-02-2014 10:51:37
3424 (0x0D60)
Waiting for RefreshUpdates complete notification from Updates Deployment Agent
InstallSWUpdate 19-02-2014 10:51:37
3424 (0x0D60)
FALSE, HRESULT=800705b4 (e:\nts_sccm_release\sms\client\osdeployment\installswupdate\installswupdate.cpp,1273)
InstallSWUpdate 19-02-2014 11:21:37
3424 (0x0D60)
Timedout waiting for updates refresh complete notification
InstallSWUpdate 19-02-2014 11:21:37
3424 (0x0D60)
It times out after exactly 30 minutes. Does 2012 have the same "feature" as 2007? (http://support.microsoft.com/kb/2009754/da)
Still the last event in windowsupdate.log is:
2014-02-19 10:55:37:251
324 dd0
Report CWERReporter finishing event handling. (00000000)
Regards,
FC -
My iMac seems to have frozen during the update- how long should I expect the update to take? The 'installing software update' bar is still showing itself working but has been stuck in the same position for over an hour. Any thoughts?
Update2: There is something very wrong with wireless on mountain lion recovery. I don't know what the problem is, but this link may explain:
http://osxdaily.com/2012/08/10/os-x-mountain-lion-10-8-1-beta-released-for-dev-t esting-may-include-wi-fi-fix/
Wireless recovery would start out with over 25 hours estimated and kept on failing. It turns out to be a two step process of downloading a few Mbytes then a 4Gbyte .dmg file, but I couldn't even download the Mbyte file. I bought the thunderbolt to gigabit ethernet adapter, plugged it in, restarted recovery and download of a little more than 4Gbytes took less than an hour. My limiting factor was probably comcast home internet rate of 12Mbps. The wi-fi wireless connection should be able to do over 100Mbps, so wireless shouldn't be much slower than wired, except wi-fi wireless is broken. Now that ML is installed and updated, wi-fi seems fine now, as I am using it right now, but I haven't tried downloading a big file yet.
Don't use wi-fi wireless for Mountain Lion recovery. -
during a software update, i lost all my apps. restore did not bring them back, how do i get my apps back?
Your apps will only be where you put them. if you failed to put them on your computer beore updating, then they would certainly be gone.
You can redownload them:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Install Software update install Office updates?
Hi ,
Does 'Install software update' task in configuration manager installs office patches or just OS pacthes? I have Office patches (around 100 ) software update group is advertised\deployed to my build and capture machine. Once machine is build, i don't see
any of the office patches installed. I have added 'install software update' step after Install application and packages step (so that office get installed first).
Regards,Assuming that you are talking about within a task sequence. This task installs "all" or "all required" (depending upon which option you pick) software updates that are deployed (and applicable based upon a compliance scan of course) to the target
system -- it doesn't matter what kind of update it is. During OSD, the updates need to be deployed to the same collection that the task sequence is.
Jason | http://blog.configmgrftw.com -
Mac won't install Software Updates
I have a PPC G5 1.8 running 10.5.8 leopard. I try to run the updater and it tries but in the end it says software not updated volume "/". Please help.
Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications and turn off energy saving and screensaver.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later). -
Acrobat XI 11.0.06 update fails during install
acrobat XI 11.0.06 update fails during install. Any advice or help? Here is the installer log contents:
Jan 17 00:32:34 fox.local installd[5955]: PackageKit: ----- Begin install -----
Jan 17 00:33:44 fox.local installd[5955]: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “AcrobatUpd11006.pkg”." UserInfo=0x7fb9615c5160 {NSFilePath=./postinstall, NSURL=file://localhost/Volumes/AcrobatUpd11006/AcrobatUpd11006.pkg#payload.pkg, PKInstallPackageIdentifier=com.adobe.acrobat.a11.AcrobatUpd11006, NSLocalizedDescription=An error occurred while running scripts from the package “AcrobatUpd11006.pkg”.} {
NSFilePath = "./postinstall";
NSLocalizedDescription = "An error occurred while running scripts from the package \U201cAcrobatUpd11006.pkg\U201d.";
NSURL = "file://localhost/Volumes/AcrobatUpd11006/AcrobatUpd11006.pkg#payload.pkg";
PKInstallPackageIdentifier = "com.adobe.acrobat.a11.AcrobatUpd11006";
Jan 17 00:33:44 fox.local Installer[11306]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Jan 17 00:33:44 fox.local Installer[11306]: Displaying 'Install Failed' UI.
Jan 17 00:33:44 fox.local Installer[11306]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.You are right. There are a lot more self-support tools available in Windows
than in MacOS. All you ever get on a Mac is "That didn't work: -304998173".
Thanks for your insights.
Re: acrobat XI 11.0.06 update fails during install
created by Bill@VT <http://forums.adobe.com/people/Bill%40VT> in Acrobat
Installation & Update Issues - View the full discussion
<http://forums.adobe.com/message/6040206#6040206>
The upgrade is not the 11.0.06, but that is an update. The upgrade is what
you can purchase if you had a previous version of Acrobat (at least AA 9).
The upgrade is substantially less in price than the full product. With the
upgrade you also have to have the SN of the previous product available for
the install. That is why I asked about the upgrade. Once you install AA XI,
then going to 11.0.06 is a free update (updates are changes in the
sub-version and are done quarterly or when there is a critical security
issue). You can often fix installations by running a repair. In Windows
that is done either from Help>Repair or from the Control Panel. I do not
know the equivalent of the Control panel in the MAC. In any case I am glad
you got it fixed.
Please note that the Adobe Forums do not accept email attachments. If you
want to embed a screen image in your message please visit the thread in the
forum to embed the image at http://forums.adobe.com/message/6040206#6040206
Replies to this message go to everyone subscribed to this thread, not
directly to the person who posted the message. To post a reply, either reply
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right, click the Stop Email Notifications link. Start a new discussion in
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Type=14&container=4714> For more information about maintaining your forum
email notifications please go to
http://forums.adobe.com/thread/416458?tstart=0. -
MacBook Pro 10.6.8 My @me account has been wiped of all mail, will not send or receive and iCal will not recognise user name or password even though i haven't changed it. All this after a scheduled software update. Any ideas??
kwmlr439 wrote:
CSOUND Read the title please:
Re: Macbook Pro 10.6.8 RAM Upgarde to 8 GB
The amount of RAM is not dependant on the operating system. It is all about the model of you Mac.
10.6.8 is the version of OS X that is installed on your system. It has no real baring on the amount of RAM that CAN be installed.
Personally I have never had good luck with Corsair RAM. I have always had good luck with Crucial and Kingston.
Message was edited by: Shootist007
Message was edited by: Shootist007 -
The screen is frozen while installing software updates. Say about 2 minutes and it has been more than hour. How can I cancel or do something about it? Is it ok to unplugg it? Please advise.
Really?
Is there no other option? No magic key combo that brings up a secret menu?
My imac just froze during a software update install and I too do not know what to do. -
How do i clean up my macbook air to install software updates?
how do i clean up my macbook air to install software updates? It says that I need to clean up the startup disk because I do not have enough space left but I don't know how to do that. Can anyone help me?
First, empty the Trash if you haven't already done so. Then reboot. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation. You also need enough space left over to allow for growth of your data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
If you're using Time Machine to back up a portable Mac, some of the available space will be used to make local snapshots, which are backup copies of files you've recently deleted. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as "Backups." The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself.
To locate large files, you can use Spotlight as described here. That method may not find large folders that contain a lot of small files.
You can also use a tool such as OmniDiskSweeper (ODS) to explore your volume and find out what's taking up the space. You can delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one.
Proceed further only if the problem hasn't been solved.
ODS can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install ODS in the Applications folder as usual. Quit it if it's running.
Triple-click the line of text below to select it, then copy the selected text to the Clipboard (command-C):sudo /Applications/OmniDiskSweeper.app/Contents/MacOS/OmniDiskSweeper
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The application window will open, eventually showing all files in all folders. It may take some minutes for ODS to list all the files.
I don't recommend that you make a habit of doing this. Don't delete anything while running ODS as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means.
When you're done with ODS, quit it and also quit Terminal. -
Security Update 2008-002 failed Software update install, now absent in SU
So, I used Software Update to download and install Security Update 2008-002, but at after downloaded and going through install process, it never completed. I think it never even reached the optimizing part. So, I forced quit Software update. Backed up everything before restarting. No issues restarting at all, but when I rerun software update, Security Update 2008-002 does not show up. Also, it does not appear in the receipts folder either. You can still manually download it however. I wonder if Apple was pulling it this morning? I can't figure out, since I see no evidence of it being installed, why it doens't show back up.
Yep, looked for that too. Nothing. I have noticed, in trying to download manually, that I get an "internal error" from Apple downloads a few times before actually getting it to download.
When I origianlly tried to use software update, it never made it past installing to optimizing. Normally, after optimizing, you have to restart for the updated software to take effect. Since it stalled out and just hung, I force quited Software Update. I wonder if they is why no reciept package shows, or, did it just really not install. Odd thing is, I know shockwave permissions differed after I restarted. So,either it's me, or Apple pulled it or is having issues.
I have never had a software update stall out before. ever.
Also, does not show up in Software update as installed either, but doesn't show up as available.
Message was edited by: powerbook1701 -
My Mac book Air screen is stuck on " installing software update". Says done in 1 min. That was 10 hrs ago. Cannot do anything at all. Cannot shut down or anything.. Help
Hold the power button down for 10+ seconds and the MBA should shut down.
Ciao. -
Yesterday, spotify crashed when I tried to open it. It was the middle of the day, I had just gone woken the computer up. NOthing I could tell changed previous except for having paid for Spotify Premium. Then my itunes crashed upon starting, as did iphoto library, software update and even the install program crashed. I backed up everyhting on an external hd, freed up a good amount of space, and tried to reinstal with the disks the macbook pro came with. Oh, I have the 13" macbook pro running mac osx v10.6.8 , I bought it around October last year if that makes a difference. So, while trying to initiate the install program to reinstal the operating system, the instal program itself crashes. Ive run out of ideas, Ive been looking online but haven't found anything, but I also may be looking in the wrong places. This is the text from the crash report that came up when I tried to run software update:
START===================================================
Process: Software Update [897]
Path: /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
Identifier: com.apple.SoftwareUpdate
Version: 4.0.6 (270)
Build Info: SoftwareUpdate-2700000~2
Code Type: X86-64 (Native)
Parent Process: launchd [102]
Date/Time: 2011-12-12 19:39:04.080 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 13029 sec
Crashes Since Last Report: 17
Per-App Interval Since Last Report: 63 sec
Per-App Crashes Since Last Report: 10
Anonymous UUID: F67124E3-8319-459D-80D7-281D6E333427
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 4
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[NSCFData _fastCharacterContents]: unrecognized selector sent to instance 0x115377480'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff87d6f7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff84672f03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff87dc9110 +[NSObject(NSObject) doesNotRecognizeSelector:] + 0
3 CoreFoundation 0x00007fff87d4191f ___forwarding___ + 751
4 CoreFoundation 0x00007fff87d3da68 _CF_forwarding_prep_0 + 232
5 CoreFoundation 0x00007fff87d40b52 CFStringFindCharacterFromSet + 178
6 CFNetwork 0x00007fff847c5989 _ZL23stringIsHTTPHeaderCleanPK10__CFString + 90
7 CFNetwork 0x00007fff847c558e CFHTTPCookieCreateWithProperties + 292
8 CFNetwork 0x00007fff847c532a _ZN13MemoryCookies28mutableCookiesForCookieDictsEPK9__CFArray + 136
9 CFNetwork 0x00007fff847c5272 _ZN13MemoryCookies23parseOldStyleCookieDataEPK9__CFArray + 24
10 CFNetwork 0x00007fff847c4e9e _ZN13MemoryCookies15inflateFromDataEPK8__CFData + 122
11 CFNetwork 0x00007fff847c4940 _ZN17DiskCookieStorage17syncStorageLockedEh + 440
12 CFNetwork 0x00007fff847c4753 _ZN17DiskCookieStorage23copyDomainCookiesLockedEPK10__CFStringh + 37
13 CFNetwork 0x00007fff847c470b _ZN24PrivateHTTPCookieStorage17copyDomainCookiesEPK10__CFStringh + 61
14 CFNetwork 0x00007fff847c45ae _ZN17HTTPCookieStorage20lookupAndCopyCookiesEPK10__CFStringS2_hP9__CFArray + 74
15 CFNetwork 0x00007fff847c4224 _ZN17HTTPCookieStorage17copyCookiesForURLEPK7__CFURLh + 204
16 CFNetwork 0x00007fff847c40dc _CFHTTPCookieStorageCopyRequestHeaderFieldsForURL + 109
17 CFNetwork 0x00007fff847c3a49 _ZN12HTTPProtocol10addCookiesEP15__CFHTTPMessagePK13_CFURLRequest + 319
18 CFNetwork 0x00007fff847c35ce _ZN12HTTPProtocol12createStreamEv + 650
19 CFNetwork 0x00007fff847c3337 _ZN12HTTPProtocol19createAndOpenStreamEv + 59
20 CFNetwork 0x00007fff847c175c _ZN19URLConnectionLoader24loaderScheduleOriginLoadEPK13_CFURLRequest + 304
21 CFNetwork 0x00007fff847d592c _ZN19URLConnectionLoader18loaderScheduleLoadEPK13_CFURLRequest + 516
22 CFNetwork 0x00007fff848390a4 _ZN19URLConnectionLoader26LoaderConnectionEventQueue33processAllEventsAndConsum ePayloadEP20XConnectionEventInfoI12XLoaderEvent18XLoaderEventParamsEl + 270
23 CFNetwork 0x00007fff847c15fb _ZN19URLConnectionLoader13processEventsEv + 99
24 CFNetwork 0x00007fff847be4b2 _ZN17MultiplexerSource7performEv + 160
25 CoreFoundation 0x00007fff87d0c401 __CFRunLoopDoSources0 + 1361
26 CoreFoundation 0x00007fff87d0a5f9 __CFRunLoopRun + 873
27 CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
28 Foundation 0x00007fff81b5623f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
29 Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
30 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
31 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff8434ad7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8434b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87d0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox 0x00007fff840797ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox 0x00007fff840795f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox 0x00007fff840794ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit 0x00007fff8329deb2 _DPSNextEvent + 708
8 com.apple.AppKit 0x00007fff8329d801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.AppKit 0x00007fff8326368f -[NSApplication run] + 395
10 com.apple.AppKit 0x00007fff8325c3b0 NSApplicationMain + 364
11 com.apple.SoftwareUpdate 0x0000000100001cc8 0x100000000 + 7368
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff84363c0a kevent + 10
1 libSystem.B.dylib 0x00007fff84365add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff843657b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff843652de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff84364c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff8434ad7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8434b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87d0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff81b11c64 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation 0x00007fff81b5d21e -[NSRunLoop(NSRunLoop) runUntilDate:] + 78
6 com.apple.SoftwareUpdate 0x000000010000c85f 0x100000000 + 51295
7 com.apple.Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
8 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 3:
0 libSystem.B.dylib 0x00007fff84385a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff84389881 _pthread_cond_wait + 1286
2 com.apple.Foundation 0x00007fff81b0f934 -[__NSOperationInternal waitUntilFinished] + 56
3 com.apple.Foundation 0x00007fff81b0f8e2 -[NSOperation waitUntilFinished] + 83
4 com.apple.Foundation 0x00007fff81b0f71a -[NSOperationQueue waitUntilAllOperationsAreFinished] + 233
5 ...le.SoftwareUpdate.framework 0x00007fff84023e82 -[SUScan(Impl) _productsByScanningCatalog:] + 1178
6 ...le.SoftwareUpdate.framework 0x00007fff84022f28 -[SUScan _scanMain:] + 1346
7 com.apple.Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
8 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
9 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 4 Crashed:
0 libSystem.B.dylib 0x00007fff843bd9ce __semwait_signal_nocancel + 10
1 libSystem.B.dylib 0x00007fff843bd8d0 nanosleep$NOCANCEL + 129
2 libSystem.B.dylib 0x00007fff8441a3ce usleep$NOCANCEL + 57
3 libSystem.B.dylib 0x00007fff84439a00 abort + 93
4 libstdc++.6.dylib 0x00007fff832285d2 __tcf_0 + 0
5 libobjc.A.dylib 0x00007fff84676b39 _objc_terminate + 100
6 libstdc++.6.dylib 0x00007fff83226ae1 __cxxabiv1::__terminate(void (*)()) + 11
7 libstdc++.6.dylib 0x00007fff83226b16 __cxxabiv1::__unexpected(void (*)()) + 0
8 libstdc++.6.dylib 0x00007fff83226bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
9 libobjc.A.dylib 0x00007fff84672fa2 object_getIvar + 0
10 com.apple.CoreFoundation 0x00007fff87dc9110 +[NSObject(NSObject) doesNotRecognizeSelector:] + 0
11 com.apple.CoreFoundation 0x00007fff87d4191f ___forwarding___ + 751
12 com.apple.CoreFoundation 0x00007fff87d3da68 _CF_forwarding_prep_0 + 232
13 com.apple.CoreFoundation 0x00007fff87d40b52 CFStringFindCharacterFromSet + 178
14 com.apple.CFNetwork 0x00007fff847c5989 stringIsHTTPHeaderClean(__CFString const*) + 90
15 com.apple.CFNetwork 0x00007fff847c558e CFHTTPCookieCreateWithProperties + 292
16 com.apple.CFNetwork 0x00007fff847c532a MemoryCookies::mutableCookiesForCookieDicts(__CFArray const*) + 136
17 com.apple.CFNetwork 0x00007fff847c5272 MemoryCookies::parseOldStyleCookieData(__CFArray const*) + 24
18 com.apple.CFNetwork 0x00007fff847c4e9e MemoryCookies::inflateFromData(__CFData const*) + 122
19 com.apple.CFNetwork 0x00007fff847c4940 DiskCookieStorage::syncStorageLocked(unsigned char) + 440
20 com.apple.CFNetwork 0x00007fff847c4753 DiskCookieStorage::copyDomainCookiesLocked(__CFString const*, unsigned char) + 37
21 com.apple.CFNetwork 0x00007fff847c470b PrivateHTTPCookieStorage::copyDomainCookies(__CFString const*, unsigned char) + 61
22 com.apple.CFNetwork 0x00007fff847c45ae HTTPCookieStorage::lookupAndCopyCookies(__CFString const*, __CFString const*, unsigned char, __CFArray*) + 74
23 com.apple.CFNetwork 0x00007fff847c4224 HTTPCookieStorage::copyCookiesForURL(__CFURL const*, unsigned char) + 204
24 com.apple.CFNetwork 0x00007fff847c40dc _CFHTTPCookieStorageCopyRequestHeaderFieldsForURL + 109
25 com.apple.CFNetwork 0x00007fff847c3a49 HTTPProtocol::addCookies(__CFHTTPMessage*, _CFURLRequest const*) + 319
26 com.apple.CFNetwork 0x00007fff847c35ce HTTPProtocol::createStream() + 650
27 com.apple.CFNetwork 0x00007fff847c3337 HTTPProtocol::createAndOpenStream() + 59
28 com.apple.CFNetwork 0x00007fff847c175c URLConnectionLoader::loaderScheduleOriginLoad(_CFURLRequest const*) + 304
29 com.apple.CFNetwork 0x00007fff847d592c URLConnectionLoader::loaderScheduleLoad(_CFURLRequest const*) + 516
30 com.apple.CFNetwork 0x00007fff848390a4 URLConnectionLoader::LoaderConnectionEventQueue::processAllEventsAndConsumePayl oad(XConnectionEventInfo<XLoaderEvent, XLoaderEventParams>*, long) + 270
31 com.apple.CFNetwork 0x00007fff847c15fb URLConnectionLoader::processEvents() + 99
32 com.apple.CFNetwork 0x00007fff847be4b2 MultiplexerSource::perform() + 160
33 com.apple.CoreFoundation 0x00007fff87d0c401 __CFRunLoopDoSources0 + 1361
34 com.apple.CoreFoundation 0x00007fff87d0a5f9 __CFRunLoopRun + 873
35 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
36 com.apple.Foundation 0x00007fff81b5623f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
37 com.apple.Foundation 0x00007fff81ad7204 __NSThread__main__ + 1429
38 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
39 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 5: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff8438e932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff87d2c498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff84383fd6 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff84383e89 thread_start + 13
Thread 6: Dispatch queue: com.apple.CFURLCACHE_work_queue
0 libSystem.B.dylib 0x00007fff8438caea pread + 10
1 libsqlite3.dylib 0x00007fff80ff609c unixRead + 44
2 libsqlite3.dylib 0x00007fff80ff9ec0 sqlite3PagerAcquire + 1312
3 libsqlite3.dylib 0x00007fff810032df getOverflowPage + 367
4 libsqlite3.dylib 0x00007fff810035d1 clearCell + 241
5 libsqlite3.dylib 0x00007fff810197d6 sqlite3BtreeInsert + 870
6 libsqlite3.dylib 0x00007fff8106b571 sqlite3VdbeExec + 25201
7 libsqlite3.dylib 0x00007fff81070798 sqlite3_step + 1384
8 com.apple.CFNetwork 0x00007fff847df21c __CFURLCache::StepSQLStatementToCompletion(sqlite3_stmt*, long) + 52
9 com.apple.CFNetwork 0x00007fff847de747 __CFURLCache::ExecuteSQLInsert(_CFCachedURLResponse const*, __CFString const*, _CFURLRequest const*) + 2271
10 com.apple.CFNetwork 0x00007fff847bd5a1 ProcessCacheTasks(__CFURLCache*) + 445
11 com.apple.CFNetwork 0x00007fff847bcf08 _CFURLCacheTimerCallback(void*) + 249
12 com.apple.CFNetwork 0x00007fff847d261e __CFURLCacheCreate_block_invoke_3 + 66
13 libSystem.B.dylib 0x00007fff843663f3 _dispatch_source_invoke + 273
14 libSystem.B.dylib 0x00007fff843657b4 _dispatch_queue_invoke + 185
15 libSystem.B.dylib 0x00007fff843658dc _dispatch_queue_drain + 261
16 libSystem.B.dylib 0x00007fff84365734 _dispatch_queue_invoke + 57
17 libSystem.B.dylib 0x00007fff843652de _dispatch_worker_thread2 + 252
18 libSystem.B.dylib 0x00007fff84364c08 _pthread_wqthread + 353
19 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 7:
0 libSystem.B.dylib 0x00007fff84364a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff84364e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 8:
0 libSystem.B.dylib 0x00007fff84364a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff84364e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 9: Dispatch queue: com.apple.root.default-priority
0 libSystem.B.dylib 0x00007fff8434ad7a mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8434b3ed mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff87d0a932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff87d09dbf CFRunLoopRunSpecific + 575
4 com.apple.CFNetwork 0x00007fff84800923 CFURLConnectionSendSynchronousRequest + 439
5 com.apple.Foundation 0x00007fff81c2dd1b +[NSURLConnection sendSynchronousRequest:returningResponse:error:] + 370
6 ...le.SoftwareUpdate.framework 0x00007fff84021892 -[SUProductLoadOperation main] + 287
7 com.apple.Foundation 0x00007fff81affec0 -[__NSOperationInternal start] + 681
8 com.apple.Foundation 0x00007fff81bddc59 ____NSOQSchedule_block_invoke_2 + 129
9 libSystem.B.dylib 0x00007fff84386d64 _dispatch_call_block_and_release + 15
10 libSystem.B.dylib 0x00007fff843652d1 _dispatch_worker_thread2 + 239
11 libSystem.B.dylib 0x00007fff84364c08 _pthread_wqthread + 353
12 libSystem.B.dylib 0x00007fff84364aa5 start_wqthread + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x000000000000003c rbx: 0x00000001147a0200 rcx: 0x00000001147a01b8 rdx: 0x0000000000000001
rdi: 0x0000000000000c03 rsi: 0x0000000000000000 rbp: 0x00000001147a01f0 rsp: 0x00000001147a01b8
r8: 0x0000000000000000 r9: 0x0000000000989680 r10: 0x0000000000000001 r11: 0x0000000000000246
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000115377480
rip: 0x00007fff843bd9ce rfl: 0x0000000000000247 cr2: 0x0000000053198000
Binary Images:
0x100000000 - 0x10001afff com.apple.SoftwareUpdate 4.0.6 (270) <8F34A686-67B6-2BEE-0ED5-09A8DAB40490> /System/Library/CoreServices/Software Update.app/Contents/MacOS/Software Update
0x7fff5fc00000 - 0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
0x7fff80202000 - 0x7fff8024aff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <98FC4457-F405-0262-00F7-56119CA107B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff802bd000 - 0x7fff80316fe7 com.apple.PackageKit 1.1.3 (92) <08D0E1A4-8E59-25E9-7203-49BF7B6112AC> /System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/PackageKit
0x7fff80317000 - 0x7fff80317ff7 com.apple.Accelerate 1.6 (Accelerate 1.6) <15DF8B4A-96B2-CB4E-368D-DEC7DF6B62BB> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff803a8000 - 0x7fff803b9ff7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <97019C74-161A-3488-41EC-A6CA8738418C> /usr/lib/libz.1.dylib
0x7fff803ba000 - 0x7fff8046ffe7 com.apple.ink.framework 1.3.3 (107) <8C36373C-5473-3A6A-4972-BC29D504250F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff80599000 - 0x7fff80649fff edu.mit.Kerberos 6.5.11 (6.5.11) <085D80F5-C9DC-E252-C21B-03295E660C91> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8064a000 - 0x7fff80657fe7 libCSync.A.dylib 545.0.0 (compatibility 64.0.0) <1C35FA50-9C70-48DC-9E8D-2054F7A266B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff80661000 - 0x7fff808eaff7 com.apple.security 6.1.2 (55002) <4419AFFC-DAE7-873E-6A7D-5C9A5A4497A6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff808eb000 - 0x7fff808fafff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x7fff808fb000 - 0x7fff808fcff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <53299948-2554-0F8F-7501-04B34E49F6CF> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff80913000 - 0x7fff80973fe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff809f9000 - 0x7fff80adefef com.apple.DesktopServices 1.5.11 (1.5.11) <39FAA3D2-6863-B5AB-AED9-92D878EA2438> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff80adf000 - 0x7fff80aedff7 libkxld.dylib ??? (???) <8145A534-95CC-9F3C-B78B-AC9898F38C6F> /usr/lib/system/libkxld.dylib
0x7fff80aee000 - 0x7fff80aeffff liblangid.dylib ??? (???) <D0666597-B331-C43C-67BB-F2E754079A7A> /usr/lib/liblangid.dylib
0x7fff80af0000 - 0x7fff80bb1fff libFontParser.dylib ??? (???) <A00BB0A7-E46C-1D07-1391-194745566C7E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff80bc4000 - 0x7fff80bc9fff libGIF.dylib ??? (???) <201B8077-B5CC-11AA-E1B0-1D057ABE416A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff80f0e000 - 0x7fff80f0eff7 com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff80f75000 - 0x7fff80f98fff com.apple.opencl 12.3.6 (12.3.6) <42FA5783-EB80-1168-4015-B8C68F55842F> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff80fe4000 - 0x7fff8109dfff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x7fff8109e000 - 0x7fff810cdfff com.apple.framework.Admin 4.6 (4.6) <376BC531-CE46-A147-9AF5-4D8F8E1522C5> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff810ce000 - 0x7fff810e0fe7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <30FE378B-99FE-8C7C-06D0-A3AA0A0A70D4> /usr/lib/libsasl2.2.dylib
0x7fff810e1000 - 0x7fff8112bff7 com.apple.Metadata 10.6.3 (507.15) <2EF19055-D7AE-4D77-E589-7B71B0BC1E59> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8112c000 - 0x7fff81139ff7 com.apple.AppleFSCompression 24.4 (1.0) <56B27685-B6A7-7FD7-85F3-402C4E0C988E> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff8113a000 - 0x7fff81161ff7 libJPEG.dylib ??? (???) <46A413EA-4FD1-A050-2EF0-6279F3EAD581> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff813be000 - 0x7fff81428fe7 libvMisc.dylib 268.0.1 (compatibility 1.0.0) <AF0EA96D-000F-8C12-B952-CB7E00566E08> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff81429000 - 0x7fff81501ff7 com.apple.DiscRecording 5.0.9 (5090.4.2) <1559C58F-ABD2-0C13-7E1D-75450FEC41D4> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff81671000 - 0x7fff81696ff7 com.apple.CoreVideo 1.6.2 (45.6) <E138C8E7-3CB6-55A9-0A2C-B73FE63EA288> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8169f000 - 0x7fff816d2ff7 libTrueTypeScaler.dylib ??? (???) <69D4A213-45D2-196D-7FF8-B52A31DFD329> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib
0x7fff816df000 - 0x7fff8172efef libTIFF.dylib ??? (???) <1E2593D1-A7F6-84C6-DF8F-0B46AE445926> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
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0x7fff89165000 - 0x7fff891b4ff7 com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <0731C40D-71EF-B417-C83B-54C3527A36EA> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x7fff8932a000 - 0x7fff8934bfff libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <9F322F47-0584-CB7D-5B73-9EBD670851CD> /usr/lib/libresolv.9.dylib
0x7fff89386000 - 0x7fff89392fff libbz2.1.0.dylib 1.0.5 (compatibility 1.0.0) <9AB864FA-9197-5D48-A0EC-EC8330D475FC> /usr/lib/libbz2.1.0.dylib
0x7fff89393000 - 0x7fff89551fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
Model: MacBookPro7,1, BootROM MBP71.0039.B0B, 2 processors, Intel Core 2 Duo, 2.4 GHz, 4 GB, SMC 1.62f6
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24600000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26100000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06600000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06610000 / 5
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x06500000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x06300000 / 2
============================================== END
Any help would be greatly appreciated. I have a pretty basic knowledge of computers, nothing technical at all, so feel free to offer advice
-Andyugh i meant to hit reply instead of correct answer. my one year is up for free tech support, i don't have the money to pay for tech support pr incident now, thats why i posted on here
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