Appraisal document after 'Completed' status

In OSA, the status of the document is completed. But the apporval pro9cess is not triggered and I am not able to use the 'Approced', 'Rejected' or other subsequent statuses. Any idea of how to do it, through workflow or some config settings?
Also, I have to include the curve-fitting or normalization process in the flow. After the superior gives the final rating, the normalization process takes place at HR level. Based on this, a new Final rating is generated. The status of the document is Approved. Where do I store this Final rating, which column or field.
Pls provide your valuable suggestions. Max points assured!
Murali

Hello Murali,
Which release of OSA are you using? If release 1.10 then the document can only go into status approved or rejected via the administrator functionality.
With Extention set 2.00 you can control the statusflow on the template configuration.
For your normalization question, that is not possible when the document is completed, this because we turn then the document to display only.
However, when release 2.00 or higher, you can create a sub-status under main status in process. The document goes into this status when the superior gives his final rating. After that only HR has access to the document and can normalize the ratings. Then HR sets the document from status 4.x to 5 (completed).
Regards and Groetjes,
Maurice

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