Apprehensive about BT Infinity

Being almost in another galaxy as far as line length goes (1.9meg down) why I am dithering about signing up for Infinity? It is offering 30meg so it should be a no brainer! Well one thing is all the talk about the FUP. I doubt I will get anywhere near the 300gb (?) on option 2 but there are some interesting posts on the subject which bother me. Basically they, (BT) seem to be able to move the goalposts so to speak when they want and given that it is an 18mth contract, what is pretty good now could not be down the line.
Why can't I make my mind up - could it be 'cos it's BT?
Can someone please reassure me and convince me I should go for it.
Oh, and where is their helpdesk based should I need it?

I've had it since march. Was only quoted 15mb, but I get near enough the full speed (37mbps, with 8mbps up), always have. The engineer also said I always will I'm probably about 100-120m from the cabinet, that's as best I can work out on google maps as the cab is around the corner.
Also, if it helps, I was on 2.5mbps for years with bt, on the highest upto 8mb package, and then upto 20mb (when they moved to that). In the first few months I downloaded like a greedy sod, easily hitting 1tb every couple of months. It doesn't matter if they reduce the speed, because after midnight, or before 4pm ish.. your good to go. Never really known people to download p2p in the evenings anyway. Even then, p2p is throttle in the evening. So if you plan to p2p, then go for it, you will really run out of things to download!
Also, I've had no issues with speeds going up and down, no worrying about if the router knocks off in a powercut and your line speed will go down, none of that. It's set in stone by the engineer when you get it installed.
Date                                       Upload             Download
31st October 2010 07:02:38     8055 Kbps     37189 Kbps
27th October 2010 18:30:47     7921 Kbps     35177 Kbps
16th October 2010 05:41:11     8136 Kbps     37544 Kbps
22nd June 2010 08:32:52     8098 Kbps     37248 Kbps
19th June 2010 03:30:54     8183 Kbps     36644 Kbps
9th June 2010 12:09:43     8016 Kbps     35413 Kbps
6th June 2010 23:58:26     3839 Kbps     27632 Kbps
6th June 2010 15:06:19     8054 Kbps     37094 Kbps
6th June 2010 14:54:21     8047 Kbps     36863 Kbps
6th June 2010 08:10:37     7892 Kbps     37498 Kbps
6th June 2010 08:10:14     7997 Kbps     37452 Kbps
4th June 2010 18:13:26     1945 Kbps     36534 Kbps
4th June 2010 00:23:15     8205 Kbps     36625 Kbps
3rd June 2010 16:04:30     8184 Kbps     37131 Kbps
3rd June 2010 05:19:50     8156 Kbps     37489 Kbps
2nd June 2010 05:18:40     8167 Kbps     37007 Kbps
1st June 2010 06:18:04     8207 Kbps     37500 Kbps
30th May 2010 05:46:22     8078 Kbps     35350 Kbps
27th May 2010 03:34:42     8230 Kbps     37497 Kbps
27th May 2010 03:34:20     8138 Kbps     37448 Kbps
27th May 2010 03:33:57     8050 Kbps     37382 Kbps
24th May 2010 01:06:43     8251 Kbps     37413 Kbps
4th May 2010 15:20:38     8253 Kbps     37060 Kbps
4th May 2010 15:18:51     8257 Kbps     36983 Kbps
4th May 2010 15:18:18     8255 Kbps     36552 Kbps
4th May 2010 15:16:52     8257 Kbps     36831 Kbps
4th May 2010 15:16:25     8180 Kbps     36350 Kbps
4th May 2010 15:15:59     8139 Kbps     35165 Kbps
4th May 2010 15:14:51     8133 Kbps     36641 Kbps
26th April 2010 15:25:02     8105 Kbps     36216 Kbps
26th April 2010 14:38:39     8233 Kbps     37495 Kbps
23rd April 2010 09:03:13     2097 Kbps     37398 Kbps
15th April 2010 15:19:01     7633 Kbps     37387 Kbps
14th April 2010 01:26:13     8029 Kbps     35321 Kbps
14th April 2010 01:15:17     8025 Kbps     36477 Kbps
13th April 2010 23:58:00     8219 Kbps     37450 Kbps
13th April 2010 12:08:02     8290 Kbps     37438 Kbps
12th April 2010 23:06:19     8036 Kbps     37272 Kbps
10th April 2010 23:52:12     8231 Kbps     37481 Kbps
10th April 2010 14:20:01     8290 Kbps     37489 Kbps
9th April 2010 12:40:40     8057 Kbps     37277 Kbps
8th April 2010 23:24:03     8213 Kbps     36765 Kbps
8th April 2010 11:35:43     8218 Kbps     37479 Kbps
7th April 2010 15:10:48     8255 Kbps     37477 Kbps
7th April 2010 13:14:16     8261 Kbps     37220 Kbps
7th April 2010 07:53:29     8171 Kbps     37501 Kbps
6th April 2010 12:34:02     6515 Kbps     37172 Kbps
6th April 2010 12:33:18     8127 Kbps     35007 Kbps
6th April 2010 12:32:37     8111 Kbps     36916 Kbps
6th April 2010 12:32:15     7132 Kbps     36091 Kbps
6th April 2010 12:31:50     8108 Kbps     49476 Kbps
6th April 2010 08:13:04     8290 Kbps     37502 Kbps
6th April 2010 08:12:41     8241 Kbps     37505 Kbps
6th April 2010 08:12:07     8219 Kbps     37486 Kbps
6th April 2010 08:10:35     8209 Kbps     37471 Kbps
5th April 2010 13:05:48     8118 Kbps     37116 Kbps
4th April 2010 04:21:07     8174 Kbps     37456 Kbps
3rd April 2010 09:12:28     8190 Kbps     37028 Kbps
3rd April 2010 01:35:05     8268 Kbps     37477 Kbps
2nd April 2010 07:31:52     8245 Kbps     37473 Kbps
1st April 2010 23:44:29     8246 Kbps     34777 Kbps
1st April 2010 02:11:50     8287 Kbps     37503 Kbps
1st April 2010 02:11:28     8284 Kbps     38181 Kbps
1st April 2010 00:09:13     8274 Kbps     37471 Kbps
31st March 2010 18:56:00     8224 Kbps     29948 Kbps
31st March 2010 18:55:38     8179 Kbps     25533 Kbps
31st March 2010 16:00:19     8196 Kbps     37465 Kbps
31st March 2010 03:57:39     8290 Kbps     37487 Kbps
31st March 2010 03:38:37     8312 Kbps     37487 Kbps
31st March 2010 03:38:17     7650 Kbps     37493 Kbps
31st March 2010 03:37:56     8242 Kbps     36299 Kbps
31st March 2010 03:36:32     8172 Kbps     36386 Kbps
31st March 2010 03:36:09     8119 Kbps     35954 Kbps
31st March 2010 00:09:28     8288 Kbps     37484 Kbps
31st March 2010 00:06:18     8103 Kbps     37366 Kbps

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    - Roadworks.org. This will show if work is being done on your cabinet (which presumably will need to be done for any cabinet to make it suitable for Infinity).
    Since Openreach have rolled over the date for the 4th time, I'm taking it up with my local council. Recent news about Infinity information about the rollout has stated that even the government are starting to getting annoyed with Openreach about their lack of information. I believe that Openreach are saying it's commercially sensitive information, but given how much of a monopoly they have, that's pretty rich.
    I've personally started investigating why my cabinet hasn't been upgraded, using a FOI request to find out about any reasons planning permission may not have been stopped by the Council. If my Council haven't stopped it, then I can only summise Openreach are simply picking cabinets at random and doing things when they feel like it. It's pretty galling when some cabinets within the exchange have been upgraded and others haven't. Meanwhile, no-one can contact Openreach and BT say it's all down to Openreach and hide behind that.
    I hope the links I provide help you, but all roads end with Openreach and their lack of information.

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