Approval preview problem

Hi All,
We are using SRM 6.0 in our project, and the problem is in the approval preview. Once the requester creates a cart and goes for approval, and if is rejected and then it comes to the inbox of the user; at that time in the approval preview the user name is not displayed correctly and we have checked org str and su01 his name is present correctly over there. but in this case in the approval preview along with the name some other thing is getting added.
Correct me if i am wrong, I am sure that BRF has nothing to do this with as the system picks the name from some tables but we have given the name correctly every where. So, do any body has any idea.

Solved ... the user is getting picked wrongly from the system as there are multiple users.

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Wrong display in Approval preview in confirmation

Hi Guys,
In our system we changed the approval process for confirmations. We created a copy of workflow WS10400002 and added a new step in which we redetermine the approver. In some cases we do not want any approval any more and we exit the workflow after setting the aproval state on '0'.
The confirmation is then being processed as it should be but the graphic approval screen (applet) shows a step with 'To be approved by (empty)' and a step with 'a question mark'.
The table display however is empty and that is correct.
Does any body know how I can fix this ?
Thanks

Hi,
You should also activate the workflow template "WS10400010" which is a Zero step approval process and than build your start conditions to determine whether the 2-step workflow you have defined or the std. zero step needs to be triggered.
If that is not possible a very simple workaround would be to create a dummy user in the SRM system and put the first name as "No approval required" and determine this user as your agent when you do not want to subject your confirmation to an approval process. This should take care of your approval preview problem
Regards,
Mohammedi

Wrong Approval Preview in GOA

Hi All,
We are getting some wrong updates in approval stauts and approval preview in GOA.
We have N step Badi and working in SRM4. User has done some minor changes in the GOA and released GOA. But then its gone for approval. Now approval steps are completed. In header level of GOA its showing status as Awating approval but in preview tab its showing as Approved. Since due to this changes made by user are not getting distibuted in backend.
We have check RZ20 but no logs. We have checked SWI1andSWI6 but here all steps and tasks are completed. Even in BBP_PD its showing WF is completed.
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Hi,
You should also activate the workflow template "WS10400010" which is a Zero step approval process and than build your start conditions to determine whether the 2-step workflow you have defined or the std. zero step needs to be triggered.
If that is not possible a very simple workaround would be to create a dummy user in the SRM system and put the first name as "No approval required" and determine this user as your agent when you do not want to subject your confirmation to an approval process. This should take care of your approval preview problem
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Mohammedi

SRM 5.0 - Approver Names Not Displaying in Approval Preview

Hi,
Has anyone experienced the following problem in the approval preview applet?
Were using the WS14000133 shopping cart approval workflow. The approval preview stopped working once we moved it to production January 1. The approval preview in production doesnt display the names besides the approval steps. It displays the correct number of nodes/steps but not the name beside each node/step.
If the cart is ordered, the approval requests are delivered to the correct approvers. The BADI is returns the required information for each step as well.
We did not experience this problem in our non production systems.
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Jerry Martinek

Hello Jerry,
Can you please check whether they have maintained the fullname in the SU01 settings and also make sure that the right value is being populated in the ls_approval_agent-name with the fullname(either with last/first name) of the user in the badi.
Hope this may solve your issue.
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~Mani

Approval Preview (Only first approver is displayed after 1 approval step)

Hello Everyone!
We have a scenario in PROD wherein the approval preview doesn't show all approvers in the screen. At first, when the Contract document is prepared (not yet approved/created) and then the approval preview is displayed, the screen correctly shows the 3 approvers with status 'To be approved by'. However, when the document was created and that the first approver already approved the document, the approval preview only shows 1 approver line in the approval preview (table) with a status 'Approved by'. The next 2 approvers are not displayed in the screen.
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We only experience this in PRD, and this scenario (document) works both in DEV and QAS. Please let us know the SAP Notes related to this. The affected documents are Contract and PO.
Thanks and regards,
Reymar

Hi Masa,
There were no applied notes related to approval preview (table) in DEV and QAS system.
We have SRM 5.0 component version; SRM Server 5.50 ; SP13.
Would you know any cause of this issue?
Thank you very much.
Regards,
Reymar

Approval preview in SRM in table form by default...

Hi experts,
Please tell me, what should I do to have document approval preview in SRM (5.0 version - Extended Classic) in table form by default? In standard, default setting is that approval preview is shown as a java applet graphics. But I have to make it by default visible in table form with option to change it to java applet graphic, if someone needs that. Can I do it somewhere in spro?
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RafaD

Hi
Please look in SRM - SPRO Settings ->
Here is the path ->
SRM Server -> Cross-Application Basic Settings -> SAP Business Workflow -> Activate Signed Java Applet for Approval Preview and Documents
Deactivate java applet approval preview
Also, please see the SAP Consulting OSS Notes, which talks about the same problem ->
Note 1077956 - Follow-on document display: Tabular displ instead of applet
Note 1028482 - Approval preview: Tabular display instead of applet
Do let me know.
Regards
- Atul

Unable to view the approvers in approval preview at SRM PO change

Hi,
We are using SRM 5.0,
we are picking approvers from ECC and approvers are picked correctly using BBP_WFL_APPROV_BADI and displayed.
Here the problem is , when we change the PO in SRM and check the approval preview before we click order. approval preview is blank and displays as "No approval required". this is not calling the BADI BBP_WFL_APPROV_BADI when click on approval preview button.
after PO order the approval preview is displayed correctly.
Your help is really appreciated.
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Kumar

Hi,
We are using SRM 5.0,
we are picking approvers from ECC and approvers are picked correctly using BBP_WFL_APPROV_BADI and displayed.
Here the problem is , when we change the PO in SRM and check the approval preview before we click order. approval preview is blank and displays as "No approval required". this is not calling the BADI BBP_WFL_APPROV_BADI when click on approval preview button.
after PO order the approval preview is displayed correctly.
its really urgent. any help is really appreciated.
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The approver does not show in the approval preview after saving sh. cart

Hi ,
I would appreciate if anyone can reply me for fixing the problem.
Problem: The approver does not show in the approval preview after the shopping cart is saved, however before saving the shopping cart it shows the approver in the approval preview. We are using two workflows: WS10000060 Auto approval and WS10000276- 1 level spending limit approval.
Details of the problem:
The following steps specify the problem in detail , it is applicable for both the workflows WS10000060 Auto approval and WS10000276- 1 level spending limit approval.
1.     Shopping created
2.     The approval preview shows the approver ( please see #1 in the attached document) before saving the shopping cart.
3.     Shopping cart is saved.
4.     After saving , Check status transaction shows the shopping cart in status awaiting approval
5.     The section approval shows No workflow started , application error occurred
6.     T.Code SWI1 shows the workitem created for the shopping cart but in error.
7.     The work item container does not show any agents
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Best Regards
Pawan

Hi Disha,
I have synchronised through SWU_OBUF several times since yesterday , but still at the same place.
In the workflow customising - The only red entry which I have is for check entries from HR control tables under Mainiatin definition env. and Mainiatin guded procedure for gateway under guided procedure (new in SRM 5.0) .The verification workflow works fine . Also I think these entries will not impact the workflow functionalhese were red even in my earlier system .
SLG1 shows all green entries and there are no entries in RZ20.
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Thanks and Best Regards
Pawan

Workflow applet in approval preview (shopping cart) changed in SRM 5.0

Hi,
we have upgrade from EBP 3.0 to SRM 5.0.
The approval preview in the shopping cart transactions (f.e. BBPSC03) now shows only the approval state (in grahpic mode), not the step description from the workflow definition.
In EBP 3.0 was showed the step description.
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B.Rauer

Hi
Please specify the SRM version(Support packs) details in next reply.
Meanwhile, please go through the following SAP OSS Notes, which will definitely help ->
Note 798295 BADI workflow: SRM 3.0 upgrade to 4.0 approver list -> main
Note 748655 SC APPROVAL GRAPHIC PREVIEW NOT CORRECT FOR BADI APPROVERS
Note 843636 PO BADI WORKFLOW does not assign correct approvers
Note 861147 BAdI workflow: Adjusting step name to runtime
Note 883207 BBP_WFL_DIN_APPR_BY_RULE_GET: if BAdI not implemented
Note 713567 SRM-EBP-WFL: Limit is ignored in WS14000109
Note 923463 BAdI n-step approval - Container inconsistent for 1st step
Note 901068 BAdI Workflows: Enhancement of Note 896556
Note 898768 BADI Workflow: Determining current approvers
Note 861147 BAdI workflow: Adjusting step name to runtime
Note 688724 BADI workflow: Problems with substitute
Note 788584 BADI Workflow: empty WI_ID in approver table
Note 780021 BADI Workflow: subsequent approvers after rejection
Do let me know.
Regards
- Atul

Shopping Cart change by approver is not updating in approval preview screen

We are using SRM 4.0 in ECS and have been noticing a problem with the approval preview on the shopping cart when the shopping cart is changed or rejected by one of the added approvers.
The shopping cart was created with multiple line items for materials and when the shopping cart was ordered it workflowed to the 1st approver that was added. He noticed that a price was wrong on one of the line items of the shopping and proceeded to change it and then approved the SC. The approval preview screen in the SC shows that it was approved but the preview does not show that it was forwarded to the next approver listed on the preview screen. However checking in the backend I'm showing the SC sitting in the inbox of the next approver stating: Your shopping cart 'MD D&C LL1 dvf Vetco-Subsea Wellhead Eq' was changed/rejected in part. Please check.
Why isn't the approval preview updating when the SC is rejected or changed?

hi,
This behaviour of the system is as follows , when the first approvers makes the changes and then approves the cart , it will go to the requestor of the shopping cart , and wether the workflow should restart --->
depends on the security level of the approver who is changing the cart -->
you can find the security level of the approver --> in the transaction SU01 ---> persononalization tab ---> key bbp_wfl_security
and the text you have mentioned --->
Your shopping cart 'MD D&C LL1 dvf Vetco-Subsea Wellhead Eq' was changed/rejected in part
this is for the requestor of the cart ---> this is mail which specifies that the first approver has partially approved the cart.

Approval Preview for EBP Workflow

Hi,
As per my understanding approval preview is not possible for complex operations like "loops" for EBP/SRM worklfow. Pls. let me know opinion on this.
(If anybody has worked on including loop operations in SRM approval workflow pls. let me know the inputs.)
Regards
Akshay Bhagwat

Hi,
Waiting for inputs on the problem mentioned below..
Regards,
Akshay

Wrong approval preview: One Sptep Approval WF in PO WS14000089

Hi Gurus!
We are using SRM 5.0 and we need to set up the WF WS14000089 for approving changes in POs. The problem is that, we will not have the responsible for the approval under the Purchasing Organization, as we will replicate the PPOMA from R3. So, the responsible for approving all the changes in the PO will be under one box (department in the PPOMA). There will only be one person with rights to approve changes in POs. As we cannot assign it indirectly to the Purchasing Organization, we need to assign the approver using WF.
We need that, every change in a PO needs to be approved by this single person.
We have tried to assign him as a responsible in WS14000089 for step 000023 "First Approval". We have defined in tab "Agents" the option "User" and the user that has to be the appover.
When we test the WF, no approver is determined in the approval preview for the PO. But if the PO is saved and you display it again, in the approval preview, the correct approver has been determined and the PO is sent to this approver in order to check the modified PO.
What are we missing in order to display the correct user in the approval preview tab in the PO?
Many thanks and regards!
PWBR!
Ana

Hi
Which version of SRM you are on....
Also please provid more details about the issue. To me it seems to be a conflict in your workflow configuration and your expecation.
Regards
Virender Singh

Default Approval Preview to Table Display

Does anyone know how to default SRM's approval preview to table display instead of graphical display?
I am using SRM 4.0.
Thanks,
Kris

Hi,
Please look in SRM - SPRO Settings ->
Here is the path ->
SRM Server -> Cross-Application Basic Settings -> SAP Business Workflow -> Activate Signed Java Applet for Approval Preview and Documents
Deactivate java applet approval preview
Also, please see the SAP Consulting OSS Notes, which talks about the same problem ->
Note 1077956 - Follow-on document display: Tabular displ instead of applet
Note 1028482 - Approval preview: Tabular display instead of applet
BR,
Disha.
Pls reward full points for useful answers

Javascript OKcode error in approval preview

Hi
In the tabular display of approval preview, the Ok codes are not being picked up and clicking on the buttons results in no action.
Any clue on what could be the root cause for this?
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Rajeev
Message was edited by:
Rajeev Siravara

Hi
JRE is installed in our system. The function codes are getting passed for the graphical display, but not for the table display of approval preview. The problem is in GUI also, so shouldn't be an issue wiith the HTML template.
Kindly let me know comments on this.
/Rajeev

Approval preview of Confirmation WF WS10400002 ans WS10400010

Hi guys as you know
after the PO is created we create confirmation and Confirm .
The WF WS10400002 will be triggered on confirming.
but before that we check the approval preview on creating the confirmation
Now i have changed the start conditions of WS10400002 and set it as WS10400010 needs to be triggered.
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which is my problem
how ever the the WS10400010 is triggered on saving confirmation.
So my problem is why is is it still showing the log of WS10400002 on creating confirmation
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Hi Kittu,
Please check if you have saved and activated the workflow WS10400002 after making the changes.
Also check if you are making the changes on the same client on which you are testing.
Regards,
Saumya

Approval preview problem

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