Approval process from external mail

Question

Experts,
I want to create a workflow that should trigger the mail with PO data (Either PDF or any other format) to the external mail. The external mail for example PDF file should have 2 buttons for approve and reject. From the external mail, they should have the flexibility to approve or reject PO. Is there any possibility to do this process.
How the link happend between the action performed from PDF file to SAP. Is there any way to get the indicator(A or R) that happened in PDF to SAP.
Give me some conclussion or any alternative flow on this process.
Thanks.

Answer 1

Hi,
trigger the mail with PO data (Either PDF or any other format) to the external mail.
Sending Mail to Outlook : U need the Following things done for this:-
1> Use the Mail Step in the WF and Choose the Receipient as the E-Mail Address and Give the E-Mail Address there.
2> Check the Configurations that need to be done in Transaction SCOT. SMTP Server Settings are done to get the Desired Results.
From the external mail, they should have the flexibility to approve or reject PO.
When the decision is approved, U can Send a mail to the Earlier Approvers Regarding the Status of the Work-Item.
To get Workitems in Outlook..!!
https://www.sdn.sap.com/irj/scn/wiki?path=/display/abap/workflow%252bscenario
Problem in transferring the workitems into OUTLOOK
/people/saujanya.gn/blog/2006/12/19/how-to-get-work-items-your-outlook-inbox
Workflow Items in Outlook
Let me know if u still face any issues.
Regards,
Kanika