Approve guest account in Cisco ISE 1.3

Hello everybody,
      I can't approve guest account in the cisco ISE after I create them. when I want to approve an account I should write a sponsor email, but always I had the same problem: the values entered are incorrect. (Les valeurs saisies sont incorrectes.)
PS:I don't have problem in mail server
Best regards,
ADDOULI Mohamed Ilias

check if you have entered the sponsor email address here who is supposed to approved the guest

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