"Approve" menu option grayed out when connected as ORCLADMIN in admin mode

Hi everybody!
When I connect to Content as ORCLADMIN and switch to administration mode, I cannot use the "Approve" option in the menu when I select a non-privilege user library creation pending request 'cause it's grayed out no matter what (also tried configuring another user to be a library administrator and receive requests for approval). I have OCS 10.1.2.0.
Why can't I approve requests for library creation? Would it be a bug or I need to configure or grant something else?
Thanks.

see the following note on metalink 397040.1
https://metalink.oracle.com/metalink/plsql/f?p=130:14:5432216117073572936::::p14_database_id,p14_docid,p14_show_header,p14_show_help,p14_black_frame,p14_font:NOT,397040.1,1,1,1,helvetica
Looks like its to do with language settings

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