Approve/Reject from Outlook ?

Hi,
I got the requirement that Send a mail to the outlook. up to this is fine. But the user wants to take decision from Outlook itself?
How can we maintain Approve & Reject in Outlook. How the response will come back & Effect on the BO. Please explain?

Akash,
There are other ways to do it but the best way is to use Extended Notifications. If your workflow task is a User Decision (it should be) then you can make the approve/reject links show in Outlook as follows: call SWNADMIN, go to Subscriptions, select the relevant subscription, go to the Message tab, near the bottom is "Show User Decision As". Set that to "HTTP Link", save it and you should be done.
Hope that helps!
Margaret

Similar Messages

Approve workitems from outlook

Dear Experts,
I want to approve workitems from outlook. I learnt that we can use Microsoft Duet for this. Can you please tell me whether Duet can be used for approval from outlook for both standard workflows as well as custom workflows. Also please tell me whether irrespective of workflow being standard or custom the features, content and process of approving workitems from outlook, will it be the same for both the case. Or will there be any features or functionality that will be missing or can't be incorporated in case of custom workflows. Will only a link be displayed in outlook clicking on which it will open the workitem or will the workitem similar to that displayed in SBWP be displayed. In caseof link then it will a round about way of approving from SBWP.
I also learnt that this can be done by extended notifications. Can workitems be approved in case of using extended notifications or just notications can be sent using this. Please highlight me in this regard.
KR,
Bharath
Edited by: bharath padmanabhan on Oct 27, 2009 8:44 AM

Hi bharath ,
You are asolutely right ,there are 2 appraoches -
1) Microsoft Duet
SAP provides Leave Management in Duet .
With duet , any SAP workflow approval step can be handled Through Microsoft outlook .
For this the prerequisites are
a) MS office client
b) MS windows server
c) SAP ERP
d) MS exchange
in Duet the user is logged on to windows and gets validated with SAP,
you can search more on leave management through duet .
2) extended notifications
In extended notification , workflow work item would be sent in MS outlook inbox .User will be asked to provide SAP login and id and password to access the workitem .This will open SBWP for them .
this can be checked using report RSWUWFML2.
http://wiki.sdn.sap.com/wiki/display/ABAP/Workitemintimationintheemail
you will find a lot on this in sdn .
hope this helps.
thanks,
sahiba

Application Request to be approved/reject through Outlook 2010

Dear Experts
Need your suggestions / inputs in implement a requirement i.e any application (WF) request can be either approved/ rejected
through outlook 2010 instead of every time logging into application portal and then to approve or reject.

This is possible SAP workflow with extended notifications.
Refer here: http://scn.sap.com/docs/DOC-15808
Explore SAP Workflow forum in SCN if you need more info.
Hope this helps.
Regards,
Sahir.

Workflow approval process from outlook using webservice

Hi All,
I am trying to find a solution, for approval of worklow workitems from outlook. DUET is not a solution recommended by IT team.
I need information regarding approval and rejection of workitems using webservice
How can we send workitem for approval and rejection to outlook using webservicie?
Please propose a solution or tell me where can I find document regarding this scebario.
Thanks.

Hi Pawan
I have a question regarding this thread.
In case we are using the webservice BWSP to send every user a hyperlink and I have passed the hyperlink in the mail step in workflow , so that on clicking on it they will be able to view their business workplace.
1.Where should we do the setting for the logon credentials that is on clicking the link every user is asked for their user id's and password and then the business workplace opens up.
2. Will he be able to execute the workitems or any other setting is also require.
Also,I was going through your post on using web service to send a link to outlook where in you mentioned a piece of code to generate the hyperlink dynamically since details of host and port may change.
Now how should the above setting for user credentials be maintained in that code.
Your comments would be valuable on this.
Thanks and Regards
Aman
Edited by: AmanGupta on Apr 21, 2010 6:57 AM
Edited by: AmanGupta on Apr 21, 2010 7:11 AM

Releasing production order using workflows from outlook.

Hi ,
i am working on workflows and my scenario is whenever production order creates it will send mail to approver in his/her outlook. And approver will approve/reject from outlook only by just clicking on approve or reject tab.
As of now mail is coming from SAP to outlook but the problem is how to release production order by just clicking on approve or reject tab in mail.
please help on this its urgent.
point will be awarded.
Edited by: Rahul Bhasin on Dec 27, 2007 7:00 AM

Hi satish,
Thanks for ur reply first .
as u told me create an event for relaesing production order , but as per my knowledge event are somethings that gets trigger at some point like creation , deletion. with events one cannot process things those are only for alerts so please confirm the same and how to process it.
Thanks,
Rahul

Approve and Reject of a workflow from outlook

Hi,
We have a requirement in which the approval and rejection of the workflow has to be done from outlook inbox. Please let me know in what way can this be achieved.
I have gone throuigh the SWNCONFIG documentation, However I am not sure on whether it satifies the above requirement. Kindly let me know if this is possible using SWNCONFIG.
Regards,
Milan Thaker

Hi MT,
well as our friends suggested about DUET, DUET is a separate software altogether.
Its an Outlook synchronization with SAP, but it is limited to very few business processes.
Now question is,
a) what is your business process which you are looking for?
b) Your actual requirement is to approve/reject thru Outlook, well this could be resolved in a different way, that is, say for instance your business process is for Invoice Verification, where you want user to approve or reject. In this case you can integrate Outlook with SAP for this process, where the user would get the workitem in his/her Outlook, the moment the user db-clicks on it, it would take him to SAP tcode for releasing the Invoice block. This could be done thru RSWUWFML2 for all SAP versions or thru SWNCONFIG for ECC versions.
c) If this is not you looking for, then I doubt if such an integration is possible, because getting an Approve and Reject button in your Outlook would be difficult.
d) Else if your organization has EP or UWL installed, then Approve/Rject buttons could be populated.
Hope it helps.
Aditya

Why I am not able to approve/reject my workflow notification from email?

For R12 AP Invoice Approval Workflow, I have done Approver group set ups in AME. In HR People form, set my email id for that person. In FND USER from, used that person as the employee to have the email id populated for the user and saved the record.
When I am creating an invoice and initiating workflow, I am getting a notification in my mailbox but cannot approve or reject from the mailbox. I may hit the Approve link but it is not doing anything. In order to approve/reject the notification, I have to log in as that person in Oracle Apps and do it from there.
Is there anything I am missing? I have a requirement that the approver only approve / reject from their mailbox and they do not log in to Oracle Apps to see their notifications. What to do to make them enable approving from mailbox only?
I am having a steep deadline and will very much appreciate your responses.
Thanks.
Edited by: 951713 on Aug 8, 2012 3:47 PM

When you try to approve/reject or do any operation on the workflow using email the issue is the you do not have the responsibility/user values set.
You need to login to Oracle Apps and select the correct resp in order to take action on workflow.
Please check if you are table to take action from oracle apps that explains it. there are a couple of metalink notes too.
You may apply appropriate patch and then this will work.
If it is an SSHR WF you need to be minimum on ATG ROLLUP 7

Duet has encountered an error during Approve , Reject Reassign the workflow

Hi,
We have implemented DUET with two scenario (LEMA & WOMA) in our organization. When try Approve , Reject or Reassign the Duet work flow Item Duet has encountered an error . The scenario was working fine earlier. Suddenly the error has start coming. The error is coming in a pop up window. I am attaching the error details from event log.
Event Type:     Error
Event Source:     Duet Diagnostics
Event Category:     None
Event ID:     0
Date:          1/04/2010
Time:          10:49:37 AM
User:          N/A
Computer:     xxxxxxxxxxx001
Description:
Error in Approve/Reject from Approver Mail.
Exception message: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
Method: Close
StackTrace:   at Microsoft.Office.Interop.Outlook._MailItem.Close(OlInspectorClose SaveMode)
   at SAP.Office.Apps.Leave.Outlook.LeaveApproverMailInspectorCodeBehind.AfterOnSelectControl(String name, String param)
     =====Additional Information=====
oba://oba.microsoft.com/outlook?boundItemId=
Bound Item ID:
Bound Item Type:
Correlation ID:
Process Name: C:\PROGRA1\MICROS3\Office12\OUTLOOK.EXE
User Name: xx\99901
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Thanks in advance,
Monirul Islam

HI Monirul,
You can get better advice and help in another forum dedicated to Duet only.
Regards,
Sangvir

Submit / Approve / Reject Infopath Forms from within Outlook Email

Hi,
I have a requirement where I am building workflows for a client in SP2013. I am using Infopath and Nintex. The client has a specific requirement that all end-user actions need to be handled from within the outlook email body context i.e. the Infopath
form will be embedded within the email body from where each user within the worklfow will access the form and interact based on their actions.
So my query is,
1) How to control the Views for each user within the Infopath form if its to be embedded within the Outlook email.
2) How to control the actions for the user interaction (submit, approve, reject, etc.) so as to ensure the workflow proceeds with its process cycle as expected.
In the whole scenario, the end-user wont access the inofpath form in the web browser or the infopath client application. It will be accessed from within the Outlook email.
Rgds,
S
SSP

Hi,
When we use SharePoint approval workflow to assign tasks for users, then the tasks will be sent together with the email, users can click Open this task button in Outlook to view the task form.
https://support.office.com/en-nz/article/Understand-approval-workflows-in-SharePoint-2010-a24bcd14-0e3c-4449-b936-267d6c478579
When you submit an InfoPath form as a email, then users can click Open Form button to open the forms from Outlook which needs to have InfoPath installed.
https://support.office.com/en-us/article/Submit-form-data-in-an-e-mail-message-99a4b32c-1512-4ff2-8d3b-c7285300a931
Best regards,
Victoria
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
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Executing/accessing workitem(approv./rejects on BSPage ) from Outlook

Hi
Could you plz guide me on the following requirement.
A request should be approved by manager. And its a BSP application. Both request creation and approval is through BSP pages. I understand we have to generate(from WF_EXTSRV) a WF Task with reference to Approval BSP page. And include the same task in the workflow. So whenever a request is created, a workitem will be sent to manager's SAP-inbox. so when workitem is executed approval BSP page will be opned in a browser where manager will either approvr/rejects[he will also provide reason on the page].
But the business process is such a way that manager will execute the workitems only from outlook.
So now my question is, workitem should be availble in outlook for manager's access. How a mail can be sent to manager's inbox with links to workitem, whenever a request is created. So that when clicked on the link, work item should be executed & approval BSP page should be open in browser. Manager will either approv/reject the request which is in process. And then manger's action should be sent back to workflow.
Please let me know what configuration is required in order to achive this requirement. let me know where can i find the help(URL) for this configuration.
Regards,
KR
Message was edited by: K R
Message was edited by: K R

So if i get this right, you want to send a mail from the System to the Manager. The Manager should receive a link to the correct BSP Page. OK i use something like that...
A function module with this code:
function z_tpaf_send_14days_mail.
""Lokale Schnittstelle:
*" IMPORTING
*"     REFERENCE(IWA_DATA) TYPE >(DDIC TABLE)<
*" EXCEPTIONS
*"      CONTACT_ERROR
*"      NO_MAIL_ADRESS
*"      MESSAGE_NOT_SENT
*"      SAP_CONTACT_NOT_EXIST
class cl_abap_char_utilities definition load.
data: lwa_sadrpx type sadrpx,
        lwa_sadr10 type sadr10,
        lt_mail     type table of solisti1,
        lwa_mail    type solisti1,
        ls_doc      like sodocchgi1,
        lt_rec      type table of somlreci1,
        wa_rec      type somlreci1,
        lv_int      type i,
        lwa_rfc     type ztpa_customize,
        lwa_link    type ztpa_customize,
        lt_text     type table of solisti1,
        lt_vsadrp   type table of v_sadrp,
        lwa_vsadrp type v_sadrp.
select single adrnr from sadrpx into corresponding fields of lwa_sadrpx
where susid = iwa_data-userid.
if sy-subrc ne 0.
    raise contact_error.
endif.
select single * from sadr10 into lwa_sadr10
    where adrnr = lwa_sadrpx-adrnr
    and   lfdnr = '001'.
if lwa_sadr10-smtp_adr is initial.
    raise no_mail_adress.
endif.
select single * from ztpa_customize into lwa_rfc
    where sysid = sy-sysid
    and   type = 'RFC_MAIL'.
select single * from ztpa_customize into lwa_link
    where sysid = sy-sysid
    and   type = 'LINK_NOTI'.
wa_rec-receiver = lwa_sadr10-smtp_adr.
wa_rec-rec_type = 'U'.
append wa_rec to lt_rec.
    call function 'BN_USER_FETCH'
    exporting
      input                 = iwa_data-userid
      LEFT_COMPANY          = ' '
      MULTIPLE              = ' '
    no_dialog             = 'X'
      SEND_EXTERN           = ' '
      SEND_INTERN           = 'X'
      SEND_PRIVAT           = ' '
    IMPORTING
      ADDRESS               =
      VOLLNAME              =
    tables
      user                  = lt_vsadrp
   exceptions
     entry_incorrect       = 1
     id_not_exist          = 2
     no_entry              = 3
     user_locked           = 4
     user_not_exist        = 5
     others                = 6.
read table lt_vsadrp into lwa_vsadrp index 1.
if lwa_vsadrp is initial.
    raise sap_contact_not_exist.
endif.
***********************************START MAIL TEXT******************************
concatenate 'Dear ' lwa_vsadrp-name1 into lwa_mail separated by space.
append lwa_mail to lt_mail.
lwa_mail = '>TEXTTEXTTEXT'.
append lwa_mail to lt_mail.
lwa_mail = .'.
append lwa_mail to lt_mail.
lwa_mail = ''.
append lwa_mail to lt_mail.
    lwa_mail = ''.
append lwa_mail to lt_mail.
***********************************END TEXT******************************
ls_doc-obj_name = 'Notification'.
CONCATENATE 'Notification Change Request' wa_creq-change_id INTO ls_doc-obj_descr SEPARATED BY space.
ls_doc-obj_descr = 'Notification Third Party Access Request TIME OUT'.
ls_doc-sensitivty = 'O'.
describe table lt_mail lines lv_int.
lv_int = lv_int * 255.
ls_doc-doc_size = lv_int.
call function 'SO_NEW_DOCUMENT_SEND_API1'
    destination lwa_rfc-value
    exporting
      document_data                    = ls_doc
    DOCUMENT_TYPE                    = 'RAW'
    PUT_IN_OUTBOX                    = ' '
      commit_work                      = 'X'
IMPORTING
    SENT_TO_ALL                      =
    NEW_OBJECT_ID                    =
    tables
    OBJECT_HEADER                    =
    CONTENTS_HEX                     =
    OBJECT_PARA                      =
    OBJECT_PARB                      =
      object_content                   = lt_mail
      receivers                        = lt_rec
   exceptions
     too_many_receivers               = 1
     document_not_sent                = 2
     document_type_not_exist          = 3
     operation_no_authorization       = 4
     parameter_error                  = 5
     x_error                          = 6
     enqueue_error                    = 7
     others                           = 8.
if sy-subrc <> 0.
    raise message_not_sent.
endif.
endfunction.
I hope this helps...
Regards
Lars

Workflow user-decision mail with Approve & Reject button to Outlook.

Hi All,
Requirement: To send a mail with Approve & Reject buttons to outlook inbox.
Approach: I have used the user-decision step in the workflow and the approve, reject buttons are displayed . As far as solution in SAP inbox is concerned, it is solved.
However the requirement is to show the mail with the buttons in the outlook mail.
Resolution Required For: to show the mail with the buttons in the outlook mail. I am new to workflows sending mail to outlook inbox. Is there any way to do this using ABAP developments.
Thanks for your time.
Best Regards,
Goutham.

Hi,
If you are on ECC 5.0 or above, you can use the Extended Notif. for achieving this.
How are you getting the Outlook mail ?. If you already have Extn.Notif, then do the following :
1. In Transaction SWNCONFIG,for your Scenario and Category,
in the Subscription Basis Data -->Subscription Settings,
Set the parameter SHOW_ACTION_DECISION_AS as "LINK"
This will give you the options of your user decision as LInks in Outlook mail.
There is lot of material in this forum for Extended Notif. if you search.
Hope this helps.
venu

Calling ADF page Custom Listener (Ex: ActionListener) from BPM Process Task (APPROVE/REJECT)

Hi All,
Jdeveloper version - 11.1.1.7
I am very new to BPM / SOA development, but I have very good development skills on ADF.
I am not using ADF BC, using EJB for business services and also using custom ADF pages for HumanTasks.
Usecase:
From the BPM Process task, when process submission (APPROVE / REJECT) , I need to invoke a Custom listener (Ex.Action Listener - a EJB call) in the ADF page.
I am trying to use BPM APIs.
Please clarify me how this will achieve using BPM APIs. I need detail guidelines to do it. Please make to understand this process.
Provide some useful documentation or links to understand the following:
1. Custom Human task pages
2. BPM APIs - 11.1.1.7
3. Call a BPM process task from ADF Listener and Call a ADF Listener from BPM Process task - Using BPM APIs.
Please revert more clarifications needed.
Thanks and Regards
Mohanraj N

Hi Joonas.
Plese let me explain me better for your understanding
A big summary for what I meant it's the following:
1- In the procces you made, when you add the HT activity, you have to implement it, this means declare the input(s) parameters you want. This implementation create the .task file.
2- Create an application, and projects as HT you have. Each poject are based on the .task file, and automatically create a Data Control (for each project based on a .task) with all you need.
This w'll be an empty application, so you can customize it all you want. The task selected should have all the parameters previously defined. Those parameters can change if you want.
2- Create a page(s) in the task flow for the task implementation. You can even split the the payload of the task in differents pages, create your custom pages and any logic you need.
3- An important aspect is how to match these application with the HT implemented in the process. It's possible, it's a configuration en the Enterprise Manager.
4- Deploy your application
All these are explain in the book I mentioned
Th book you can find it here:
https://blogs.oracle.com/soacommunity/entry/oracle_soa_suite_11g_handbook_1
Regards Dariel.
PS: Please, let me know if you need more details.

Approving sharepoint workflow task from outlook

I want to put approve reject buttons in email body for SharePoint Online Workflow.
any body have idea how to do it?
Kaps

Hi,
check the following, if this solution didn't work then you will need to check Nintex
https://realworldsharepoint.wordpress.com/2012/06/27/lazy-approval-with-sharepoint-part-1-approve-task-via-email/
https://realworldsharepoint.wordpress.com/2012/06/28/lazy-approval-with-sharepoint-approve-task-via-email-part-2/
https://realworldsharepoint.wordpress.com/2012/06/28/lazy-approval-with-sharepoint-approve-task-via-email-part-3/
Kind Regards,
John Naguib
Senior Consultant
John Naguib Blog
John Naguib Twitter
Please remember to mark this as answered if it helped you

Calling BAPI on click of Approve/Reject button

Hello All,
I have a GP Application in which the initiator fills out a form which goes for approval to the approver.....now once the Approver clicks on Approve/Reject button i want to call a BAPI to update certain fields in the R/3 ......since those 2 buttons are part of the standard SAP Visual Approval Callable Object ....please let me know if this is possible....
Any help would be highly appreciated.
Regards.,
Anil

Hello Anil!
Basically, you have two options:
1.) You can invoke the BAPI from your VC model when the button is clicked.
2.) You can invoke the BAPI from the GP.
First of all, you should consider wrapping the BAPI with a web service.
For option 1: Import your web service into your VC model and invoke it when the button is clicked.
For option 2: Create a callable object from you web service. In the VC you must now provide a result state, which indicates whether the approve or the reject button has been clicked. Depending on this result state you can now invoke the callable object in your GP.
I recomment option 1.
Best regards
Alexander

2010 Review Approval Workflow Error - Outlook cannot open a new form

Hi,
I set up an Approval - SharePoint workflow on a document library list in a webpart. When the approver got the email and tried to approve from outlook, she received the following error. She has approved documets in the past for the same page.
Can anyome please help me troubleshoot this? So much appreciated!
Word Error:
Could not open. http://<site ulr> _layouts/formsResource.aspx?templateFile=http://<site url_catalogs/wfpub/Approval - SharePoint 2010/Review Approval_Task_1033.xsn
Outlook Error:
Outlook cannot open a new form. To open the file, access to the folliwng form template is required
http://<site ulr> _layouts/formsResource.aspx?templateFile=http://<site url_catalogs/wfpub/Approval - SharePoint 201o/Review Approval_Task_1033.xsn

can she open the approval form in web browser instead of Outlook?
According to the error message, it seems that the user does not have permission for the file http://<site url/_catalogs/wfpub/Approval - SharePoint 201o/Review Approval_Task_1033.xsn.
can she open see this file in SharePoint designer 2010? that is, open the site with SharePoint designer and navigate to All Files->_catalogs->wfpub->Approval - SharePoint 201o. If she can not see the file there, ask the workflow creator to publish
the workflow again. I had experienced strange issue in SharePoint designer 2007 and solved by check out all the workflow files and check in again
http://social.msdn.microsoft.com/Forums/en-US/sharepointworkflow/thread/b533cfa5-e858-4ff9-bd0d-96d19946b789.

Approve/Reject from Outlook ?

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