Approve / reject review activity from mail notification

Hi SM Expert,
It's possible to approve or reject review activities from mail notification on Lotus Notes ?
Thanks

If lotus notes can send e-mails - YES.
Maybe this helps:
http://blogs.technet.com/b/servicemanager/archive/2011/02/08/tricky-way-to-handle-review-activity-approvals-with-the-exchange-connector.aspx
Patrick Wahlmüller

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Cancelling notification from Mailer notification workflow

Hi,
can a notification be cancelled from Mailer notification workflow based on item_key or notification_id?
thanks,
Durga

can a notification be cancelled from Mailer notification workflow based on item_key or notification_id?yes,
Workflow Adminstrator --> Status Monitor --> Provide 'Internal Name'(check wf_notification table to get it against nid) and Item Key
Click workflow Detail tab and if workflow is active then you will see cancel workflow tab at bottom left.
Thanks,
JD

Submit / Approve / Reject Infopath Forms from within Outlook Email

Hi,
I have a requirement where I am building workflows for a client in SP2013. I am using Infopath and Nintex. The client has a specific requirement that all end-user actions need to be handled from within the outlook email body context i.e. the Infopath
form will be embedded within the email body from where each user within the worklfow will access the form and interact based on their actions.
So my query is,
1) How to control the Views for each user within the Infopath form if its to be embedded within the Outlook email.
2) How to control the actions for the user interaction (submit, approve, reject, etc.) so as to ensure the workflow proceeds with its process cycle as expected.
In the whole scenario, the end-user wont access the inofpath form in the web browser or the infopath client application. It will be accessed from within the Outlook email.
Rgds,
S
SSP

Hi,
When we use SharePoint approval workflow to assign tasks for users, then the tasks will be sent together with the email, users can click Open this task button in Outlook to view the task form.
https://support.office.com/en-nz/article/Understand-approval-workflows-in-SharePoint-2010-a24bcd14-0e3c-4449-b936-267d6c478579
When you submit an InfoPath form as a email, then users can click Open Form button to open the forms from Outlook which needs to have InfoPath installed.
https://support.office.com/en-us/article/Submit-form-data-in-an-e-mail-message-99a4b32c-1512-4ff2-8d3b-c7285300a931
Best regards,
Victoria
TechNet Community Support
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Ugliest bug: under some conditions app crashes when activated from push notification. Any workaround?

Hi,
I encountered the following serious bug.
Steps to reproduce:
- start the app which uses "Fast App Resume" mode
- block the phone.
- ensure the app is tombstoned. This can be done by using "Tombstone upon deactivation" VS option.
- send the toast notification to the app.
- Open the app from toast. >>>> the app either CRASHES or stays on the same page, without proper navigation. Both outcomes are unacceptable.
I created a test solution, which demonstrates this bug: https://db.tt/LyarfmDK
It contains two projects, both are nothing more than msdn samples with smallest modifications:
- fast app resume sample
- push notifications sample.
To reproduce:
- start fast app resume project under debug with "tombstone" option
- copy the push uri
- start the "send push" sample. Paste PUSH uri and send the push notification.
- tap on the notification ==>> either crash or no navigation.
Well, I believe this is a very serious issue and must be fixed ASAP.
Any workaround for now?

I downloaded your zip file and there are projects all over the place. If you want us to look into this, please label projects nicely, place them where I can figure out which one goes where, and then give me easy to follow instructions to reproduce
the problem.
Matt Small - Microsoft Escalation Engineer - Forum Moderator
If my reply answers your question, please mark this post as answered.
NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined
objects and unknown namespaces.

Approving review activity (notification)

Hello,
please help to solve problem with notification.
I need to recieve notification if someone approve Review Acitivity in the change request, if I am responsible person of service request. I found possible way
http://www.scsm.se/?p=948 but it did not work for me. I created subscription, exported MP and changed string in the rule section of newly created subscription:
<Item>$Context/Path[Relationship='CoreActivity!System.WorkItemContainsActivity' SeedRole='Target' TypeConstraint='WorkItem!System.WorkItem']/Path[Relationship='WorkItem!System.WorkItemAffectedUser' TypeConstraint='System!System.User']$</Item>
but do not work.

So let me see if I have this straight. you have a change request, which contains a review activity, and when someone approves this review activity, you need the owner of a service request to be notified. I have a few questions:
How are the change and service request related? is this a unique relationship or the generic "work item affects work item" relationship?
Are you looking to send a notification when a user votes on a review activity, or when that review activity is marked as approved and the process is ready to continue? This is only an important distinction for review activities that have multiple reviewers.
Hello,
for example we have simple service request with review and manual activity in it, if someone approves review activity, AssignedTo user of service request needs to be notified.

Review Activity (RA) Approval Condition is Changing

Hello everyone,
I am running SCSM 2012 R2 version 7.5.3079.0 (no CUs). I am having an odd issue where it seems as though the approval condition is changing on review activities. I can't seem to figure out if I've done something or if there is something else
going on. This is causing some tickets to "stall" and not actually get processed or is delaying actual approvals.
So as an example, the person who originally designed the system put an Automatic Approval Review Activity at the beginning of every SR. In the template, the Approval Condition was set to Automatic and there were no reviewers. All of a sudden
a reviewer with no name would show up and the approval condition would become unanimous. I since removed that RA.
Now there is a similar issue I am finding on my Change Requests (CRs). I have only done three as we are basically doing dry runs before we convert off our old system. In my template, I have a review activity that has the six members of our
change approval board as reviewers. The members rarely change so I saw no reason to make this dynamic. The template has the stage set to Approve with an Approval Condition set for Percentage. The threshold is 66% or 4 of the 6 reviewers.
At some point, the approval condition was changed to unanimous. If I look at the history of the RA, I can see where the activity was created and it says Approval Percentage 66. The RA went from Pending to In Progress and then about a minute later,
the approval condition and percentage changed. The name on that time entry is just one of my service accounts.
If it helps...here is that process that the CR template follows
Automatic Review Activity, which has not been an issue so far.
Runbook Automation Activity - Updates some fields on the CR with information based on fields. Also modifies the reviewer in the next step to be the Business Owner of a system.
Business Owner Approval Review Activity - Template is set to unanimous and has one blank reviewer that is updated by the previous runbook.
Change Approval Board Review Activity - Explained above.
Runbook Automation Activity - Converts the Change Request to a Release Record.
I appreciate any and all assistance that someone could provide.

This is a common issue.... try restarting the following three services: Microsoft Monitoring Agent, System Center Data Access Service, System Center Management Service and deleting your health service cache (Installation Folder/Health Service State) (it
will regenerate once you restart the services)

Review activity set to notify Affected User of Approval Required - Service Request

We are trying to setup a new employee on boarding process. We have a service request form that gathers information.
We also have a review activity that the affected user (who is the manager on boarding the employee) has to approve when they get a signed confidentiality agreement, etc.
We cant set Affected User as a Reviewer but the affected user can approve.
How can we notify the affected user to review and approve the review activity.
On the screen shot below it is the first review activity.
Note: we have some workflow activity events setup that work when the reviewer is assigned in the template.
Thanks Lance

You want to set the affected user of the SR as a reviewer on the RA? In essence approving their own request. Why not just make the signed confidentiality agreement mandatory (cannot create request without it).
Anyways you have two ways to go. A custom workflow/scheduled PS-script or a runbook. If you have Orchestrator that is the easiest. Setup a "Monitor Object" that targets new SRs and a criteria that uniquely identifies the SR (Title may do). Then get the related
user from the SR and add this to the RA as a reviewer. Should be fairly easy to google a blog on specifics on how to do this.
http://www.scsm.se/?p=895
and a long one:
http://blogs.technet.com/b/servicemanager/archive/2012/05/22/working-with-relationships-in-the-scsm-orchestrator-integration-pack.aspx
http://codebeaver.blogspot.dk/

Get user who approve review activity

Hi,
It's possible to create a notification to notify affected user who approved her review activity ?

It possible into Powershell or Orchestrator.
More difficult way is coding own workflow.

Approval from the Notification Mailer.

Dear All,
We have enabled the workflow mailer in our environment (11.5.10.2) in Solaris OS
Now for the PO Approval, there is a limit and if above the limit, it should send a notification to the immediate supervisor, a mail.
This mail is going with a template attached to it (in text mode, no links available)
How can the supervisor approve for the same..?
Please update...
The template looks as shown below:
______________________Start of Response Template______________________
Response Template for
NID[2846690/335879312131049983621569366372652614146@WFMAIL]
To submit your response, reply to this message, including this response
template with your reply. Copy and paste from this message if necessary
to obtain an editable copy of the template. Insert your response value
between the quotes following each response prompt.
If forwarding this document to another person, please enter their user-id
below.
Forward To: ""
Note: ""
Please approve or reject this PO.
Approval Action: "Approve"
Approve
Approve And Forward
Forward
Reject
______________________End of Response Template_______________________
Notification Details:
Standard Purchase Order 13257 for USD requires your approval..
Many thanks in advance...

Hi Hussein,
The 1st issue was, I was getting the notifications in plain text.
The reason is that for my user record in the WF_LOCAL_ROLES table, has the NOTIFICATION_PREFERENCE been set as MAILTEXT
I had used the metalink document 451929.1 for updating the value to MAILHTML
After doing a commit, did a test, then the workflow mailer sent a mail of HTML format with links enabled in it.
After wards the approve action when sent back, through the mailer, is approving the Purchase Order...
HTH,

PO approval from e-mail notifications

Hi All,
We have implemented Oracle EBS 11.5.10.2 on Windows (Financials and SCM).
Managers who are responsible for approving POs, want to approve the POs from their e-mails notifications.
I want to know how to implement this though I know this is possible. I have configured Java Workflow Notification Mailer and Test Mails are going, but want to know how to configure PO approval.
Do I need to follow the steps given in:
http://oraclemaniac.com/2012/08/14/enable-po-approval-process-to-send-po-in-pdf-format-via-email/
Regards,
Thiru

user1983888 wrote:
Thanks. Now the notifications are sent my mails for approval. There is APPROVE FORWARD buttons(links) at the end but when we click it opens the outlook.
Please let me know if any additional configuration has to be done.
Regards,
ThiruHi there are two types of configurations to handle notifications.
1. Outbound configuration: Responsible for sending notifications out.
2. Inbound configuration: Responsible for reading and taking necessary action after receiving notification.
What you have already done is outbound (sending e-mails). Now you need to configure Inbound.
Please see Notification mailer in section
Once it opens in outlook, make sure it has the "NID (Notification id)" at the bottom and send it to the inbound e-mail you have configured in notification mailer.
Workflow Java Mailer FAQ [Document 562551.1]
Configuring the Oracle Workflow 2.6/11i.OWF.H Java-based Notification Mailer with Oracle Applications 11i [Document 268085.1]
How To Configure The Workflow Java Mailer Without An IMAP Account (Assumes No Inbound Processing) [Document 268274.1]
How Does One Configure Oracle Applications Workflow Notification Mailer And Where Is The Documentation To Do That? (Doc ID 1051562.1)
Thanks

Why I am not able to approve/reject my workflow notification from email?

For R12 AP Invoice Approval Workflow, I have done Approver group set ups in AME. In HR People form, set my email id for that person. In FND USER from, used that person as the employee to have the email id populated for the user and saved the record.
When I am creating an invoice and initiating workflow, I am getting a notification in my mailbox but cannot approve or reject from the mailbox. I may hit the Approve link but it is not doing anything. In order to approve/reject the notification, I have to log in as that person in Oracle Apps and do it from there.
Is there anything I am missing? I have a requirement that the approver only approve / reject from their mailbox and they do not log in to Oracle Apps to see their notifications. What to do to make them enable approving from mailbox only?
I am having a steep deadline and will very much appreciate your responses.
Thanks.
Edited by: 951713 on Aug 8, 2012 3:47 PM

When you try to approve/reject or do any operation on the workflow using email the issue is the you do not have the responsibility/user values set.
You need to login to Oracle Apps and select the correct resp in order to take action on workflow.
Please check if you are table to take action from oracle apps that explains it. there are a couple of metalink notes too.
You may apply appropriate patch and then this will work.
If it is an SSHR WF you need to be minimum on ATG ROLLUP 7

Remove approve reject link in the notification

Hi,
I want to remove the approve and reject link in the notification. I only want the users to log on and approve and reject. The email has to be HTML mail. How do you hide or remove the approve and reject link ONLY for my wf notifications and not for everyone else's.
Thanks any help would be appreciated!

Hi,
You cannot change the functionality for only one notification or process. If you want to send summary emails, then you need to set either the global preference or the user preferences. This impacts all notifications in the system for that particular user.
There is no other way to remove the links from an email, but leave them in the notification.
HTH,
Matt
WorkflowFAQ.com - the ONLY independent resource for Oracle Workflow development
Alpha review chapters from my book "Developing With Oracle Workflow" are available via my website http://www.workflowfaq.com
Have you read the blog at http://thoughts.workflowfaq.com ?
WorkflowFAQ support forum: http://forum.workflowfaq.com

In approval workflow, can we have one action in which item can be review and approve/reject

Hello,
I have created approval workflow using SPD.
While sending notification to approver, we need to mention link for viewing : [%TaskProcess:Item Title%][%Variable:InternetLink%] and for approve/reject : [%current task: form_URN%]
So is it possible to have one link, where reviewer can review document and approve or reject it. he/she should not have to go again to mail and click on another link.
Thanking you in advance.
Regards,
Jayashri

hai
go for DispatchAction class and then pass as parameters
refer struts complete reference...
it will solve ur problems..

Approve/Reject from Outlook ?

Hi,
I got the requirement that Send a mail to the outlook. up to this is fine. But the user wants to take decision from Outlook itself?
How can we maintain Approve & Reject in Outlook. How the response will come back & Effect on the BO. Please explain?

Akash,
There are other ways to do it but the best way is to use Extended Notifications. If your workflow task is a User Decision (it should be) then you can make the approve/reject links show in Outlook as follows: call SWNADMIN, go to Subscriptions, select the relevant subscription, go to the Message tab, near the bottom is "Show User Decision As". Set that to "HTTP Link", save it and you should be done.
Hope that helps!
Margaret

Confustion whether wf approval mail notification wasapproved or not by user

User after receiving the approval notification in mail from workflow is confused whether he has approved or kept in hold. Some times does not know which he has approved if he is checking later after reading the mails of approval notifiction from workflow.
kindly suggest on this, if user can have confirmation after he has approved a mail notification.
Thanks.

Please post the details of the application release, database version and OS.
In the workflow we recursively send notifications to that user as long as there are some unprocessed records in our custom table. The issue now is the users claim that the mails are not received by them in our live instance. While debugging we noticed that the mail_status is null and status is CANCELED for this particular workflow always.
I checked the following and they are correct:
1. Notification 'On Revisit' parameter set to 'Reset'
2. Checked in fnd_user and wf_local_roles, the user is active and the email id is correct there
3. No timeout parameters set for this notification
P.S. Notifications to this user are sent properly when sent from some other workflows. So not sure whether something is missing in the above workflow process. Can you find any errors in the Workflow log file?
It is really strange that the notification status is CANCELED. The begin and end date are same for such notifications. So these are not canceled by some abort process activities.
Please suggest.How To Troubleshoot Java-based Workflow Notification Mailer [ID 242941.1]
Troubleshooting Workflow Java Notification Mailer - Technical Reference [ID 1191125.1]
A Guide For Troubleshooting Workflow Notification Emails - Inbound and Outbound [ID 831982.1]
Oracle Workflow Release 12 Diagnostics [ID 469822.1]
OWF H Diagnostics, Solutions and Information [ID 332152.1]
Thanks,
Hussein

Approve / reject review activity from mail notification

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