Approver determination in workflow 50000041

Hi All,
I am using 50000041 wf for special payment PCR. but statandard rule assined to approval workflow i.e. 50000033 is 50000134 but mail is not going to supreviser. if we changes the rule to 000000168 then mail goes to line manager but he is not able to open the mail and this is executable item in his workplace. and if we execute it it goes in 'In Process' state. please tell where the problem can be....
can statndard rule find the approver ....
i am not understanding where i am missing.
please provide some inputs....

Hi,
1st of all please check the workflow log and workflow graph . see where it is hanging when line manager is executing the workitem.Then provide the information .
when you say you can't open the workitem it means there is some personnal settings required for the manager in Tranx SBWP.
If still after doing personnal setting you are not able to open the workitem then see the task ,method which is running when you are executing workitem.If some transaction is running in method then check authorization.
Thanks
Snehasish
Edited by: Snehasish Das on May 22, 2008 5:38 PM

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http://help.sap.com/saphelp_srm50/helpdata/en/26/0f8b41ed891609e10000000a155106/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/6b/eca441eea7ef0be10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/f7/a6a3415e34b05fe10000000a1550b0/frameset.htm
http://help.sap.com/saphelp_srm50/helpdata/en/6b/eca441eea7ef0be10000000a1550b0/frameset.htm

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