Approver disappears

Hi,
I am working on version 5.00 and SRM server 550. I have an issue with approval preview. In contract and Shopping cart, after that approvers are approved, the approval list is getting disappeared. Is there any OSS message available for this?
Anyone came across, such issues, please let me know the solution.
Thanks and Regards,
Nowsath

Hi
There are some notes but i dont know it is applicable to your SRM version
893891 - Approver name overwritten in the Applet for BAdI workflow.In the approval preview, the name of the approver is overwritten with the
data from the user master record. Since for the BADI workflow, the approver
data is determined in the BBP_WFL_APPROV_BADI BADI, that data should not be
overwritten again.
Note 767614 - Name formatting for approver in approval prieview The name of the approver is not displayed in the country-specific formatin
aprroval preview screen.
Please refer the corrections codes you may get some clues.
update in sdn what wf you have activated.you may get easy help from sdn.
regards
Muthu

Similar Messages

Adhoc agents disappear while changing SC upon rejection

When a shopping cart (SC) is rejected by an adhoc approver, the
requisitioner receives a "rejection" email.
When he/she goes to change the SC, the adhoc approver disappears in the
Approval Preview and after "re-ordering" the SC, it goes to the next
approver in-line but not to the ad-hoc approver who rejected the SC.
We are using WS 10000276 (Approval single level over limit).
-Bakulesh

Hi,
Manage BBP_WFL_SECURITY parameter (personalisation on user or role, or with BADI)
4 level possible:
Level 4 (High) - SC modification during approval possible + WF continues
Level 3 (medium) - SC modification during approval possible + WF restarts if starting condition targets a new WF
Level 2 (low) - SC modification during approval possible + WF restarts
Level 1 (no) - SC modification during approval not possible
As soon as your WF restarts or changes the adhoc agents are reset
Hope it helps.
Vadim

Purchase order output message disappear at approval

Gurus,
Anyone encountered the problem of output type disappearing when purchase orders approval is carried out ?
PO does not appear anymore in ME9F and vendors are calling as they haven t received the order. No problem when PO amount is below fisrt approval range or until PO is getting approved.
Thanks for your help
Olivier

A specific field "Plant on header level 2" was added to structure KOMKBEA and the field for this value is lost on PO change mode.
The problem is not linked to any SAP standard related issue. Am therefore closing this thread.

Purchase order output type disappearing at approval

Gurus,
Anyone encountered the problem of output type disappearing when purchase orders approval is carried out ?
PO does not appear anymore in ME9F and vendors are calling as they haven t received the order. No problem when PO amount is below fisrt approval range or until PO is getting approved.
Thanks for your help
Olivier

reposted in MM forum

Approved Task items are not disappearing from uwl task list

Hi
we have implemended Guided procedures with universal work list. For most of the users, once the any task items are approved, it suppose to disappear from the task list. But it is not disappearing from the task list. Even if i click on "refresh" under flter option. Please let me now how to get rid of this issue.
thanks
vijay

Hi,
Have a look on my reply on the thread:
Uwl tasks status not get updated in Portal
Regards,
Fabio

Processor Name disappears during Confirmation Approval

Hi All,
We are facing an issue with the Confirmation Approval process. When the confirmation is being created, in the Approval tab, we are able to see the approvers picked up as per the logic written. The approvers are getting determined correctly.
Once the confirmation is created, the processor name (or the approver name) disappears.
The work item does not have any agents assigned to it.
This was working in the development system, but in quality we seem to face this problem.
Pls let me know if anyone has faced this issue/ or if there is any sap note to fix this.
Thanks in advance for your help!
MS

Hi Masa,
I got "no authorization" at the very last step - "attribute". I am applying for it now. Will update when I get it. Thanks!!
--- update ---
I worked around the authorization.
After clicking on "attribute" following your instruction, I see a pop up window where the radio button "General forwarding allowed" is checked; classification = "not classified". Two checkboxes for lock are not checked.
Is it the correct setting?
Edited by: Jay Yang on Mar 3, 2011 3:49 PM

Approve - reject buttons disappeared

Hi
We have a custom approval workflow. Today, one of the notifications (which is supposed to have approve and reject buttons) did appear without the buttons on the recipient's task list. However, on workflow admin, the approve result type is visible on the diagram.
What can be the cause of the buttons disappearing? There is no change in the workflow.
Thanks

Hi,
Did you apply 1133821? 95% of the time this will resolve the issue with the buttons. If you are still experiencing the issue after applying this note, please also check the following:
- Check that after applying Note 1133821 the destination names and the
UWL connector names exactly match, even considering case-sensitiveness.
If your portal system alias (=UWL connector name) is for example
XYZCLNT100, then the rfc destination name should be exactly
XYZCLNT100$WebFlowConnector. Please correct the rfc destination
accordingly.
- After you have checked/prepared the RFC destination for the future use
please delete that connector in the UWL config UI (Portal->System
Administration->System Configuration->Universal Worklist) with which you
would like to use this RFC destination.
After that
- restart the portal cluster
- recreate and reregister connector
Now retest. Are you still seeing the issue?
Beth Maben
EP - Senior Support Consultant
AGS Primary Support, Business Suite & Technology
Please see the UWL Wiki @
http://www.sdn.sap.com/irj/scn/wiki?path=/display/bpx/uwl+faq ***

Issue with PO release (multi level approval)

Hi,
Need help regarding PO release. I am working with 4 level approval process.
Information:
it is sequential release as I can see in workflow log, a new workflow gets generated for next level only after previous level executes the workitem.
Facing following issue at 2nd Level :
Level 2 releases item and it goes to Level 3, but workitem doesnt disappear from inbox.Once Level 3 releases item, an acceptance mail goes to Level 2. But along with the mail, updated workitem (i.e. showing release by 3rd level) also appears in inbox of Level2. Now two work items appear in Level2 Inbox.
In Workflow Log, this is how its behaving:
WORKFLOW STARTED-->
1st WF appears in WF log.
Level 1 releases WI ->
2nd workflow appears in WF log +
1st workflow with (in process status)
Level 2 releases WI ->
3rd WF appears +
2nd workflow with (in process status) +
1st workflow with (in process status)
Level 3 releases WI ->
3rd WF appears +
2nd workflow with (in process status) +
1st workflow with (in process status)
ISSUE: As soon as Level 3 sends back acceptance to Level 2, updated WI item appears( i.e. with latest release status which in this case is: released by level1, Level2 and Level3) along with the mail.
Level 4 releases WI ->
4th WF appears +
3rd WF appears (in process status) +
2nd workflow with (in process status) +
1st workflow with (STATUS COMPLETED)
ISSUE: As soon as Level 4 sends back acceptance to Level 2, updated WI item appears( i.e. with latest release status which in this case is: released by level1, Level2, Level3 and Level 4) along with the mail.
Result:
PO gets released.
In workflow log 2nd, 3rd and 4th workflow appear with IN PROCESS STATUS. All of them show process stopped at LEVEL2.

Hi Kjetil,
Release strategy is being used. Configuration for release strategy is given as following.
RGroup Rcode   Workflow     Agent
Z6          R1         1                Blank
Z6          R1             1                Blank
Z6          R1             1                Blank
Z6          R1             1                Blank
Release is sequential.
For column 'Agent' mentioning position or User is not really useful because we are getting agents through Z table. Reason is: current org structure supports 1 position with multiple users from same department. In our scenario we need to find initiators department then find relevant approval levels for that departemnt. So I cannot mention any position in 'Agent' Column as release code will be locked against one position and one departetment.
Agents picked through Z table. Table has fields Agent/ UserID , level, department.
Logic to pick agents( Object and method created ):
When workflow starts, it finds department of the initiator.
For that department-> find approval levels available(L1, L2, L3).
For these levels -> Find Agent mentioned for that level.
Onece Agents are found for all levels -> Pass them to WF container.
In task activity, These agents are passed back to the rule and the task comes to know which agent it should go to.
Result : Four workflows start in sequence. When last level releases, only 1st workflow shows COMPLETED status. Rest three hang at level 2. If I see Me29N , release for that item is shown completed. To me it seems triggering of only first workflow is enough for release. Is there any way I can avoid trigerring of other three workflows?
Edited by: User112 User112 on Jan 25, 2008 6:30 AM
Edited by: User112 User112 on Jan 25, 2008 6:31 AM

Error when approving the request in OIM 11g R2

I have a catalog item for iPlanet User resource setup to go for beneficiary manager approval. On the approval window, when the manager approves the request, OIM tries to forward to the url /identity/face which throws an generic error saying "identity" page doesnt exist because it doesn't get resolved as hostname.
I have another OIM instance where the popup window just disappears when the approval button is clicked. I'm not sure what the default behavior is. In R1, it used to get a OIM alert box notifying that the request was approved/rejected.
I'm getting these errors in the logs when I approve/reject
The parent-organization-chain is empty for the organization list
Edited by: DJ on Jan 16, 2013 10:44 AM
Edited by: DJ on Jan 16, 2013 2:36 PM

I scooped the requests when I hit the approve button, it hits the 302 - Page moved Temporarily
Here is is the request looks like for the working instance:
<html><head><title>302 Moved Temporarily</title></head>
<body bgcolor="#FFFFFF">
This document you requested has moved temporarily.
It's now at <a href="http://oim1:14000/identity/faces/adf.task-flow-return?_adf.ctrl-state=zjh4didfg_105&adf.tfDoc=%2FWEB-INF%2FApprovalTask_TaskFlow.xml&adf.tfId=ApprovalTask_TaskFlow&_task-flow-outcome=done&_afrLoop=20671600459024">http://oim1:14000/identity/faces/adf.task-flow-return?_adf.ctrl-state=zjh4didfg_105&adf.tfDoc=%2FWEB-INF%2FApprovalTask_TaskFlow.xml&adf.tfId=ApprovalTask_TaskFlow&_task-flow-outcome=done&_afrLoop=20671600459024</a>.
</body></html>Here is the broken instance:
<html><head><title>302 Moved Temporarily</title></head>
<body bgcolor="#FFFFFF">
This document you requested has moved temporarily.
It's now at <a href="http://identity/faces/adf.task-flow-return?_adf.ctrl-state=1acvf8c9l_101&adf.tfDoc=%2FWEB-INF%2FApprovalTask_TaskFlow.xml&adf.tfId=ApprovalTask_TaskFlow&_task-flow-outcome=done&_afrLoop=16835862702848">http://identity/faces/adf.task-flow-return?_adf.ctrl-state=1acvf8c9l_101&adf.tfDoc=%2FWEB-INF%2FApprovalTask_TaskFlow.xml&adf.tfId=ApprovalTask_TaskFlow&_task-flow-outcome=done&_afrLoop=16835862702848</a>.
</body></html>Working code has the hostname:port - oim1:14000 as part of the URL but the second one does not have it. Does anyone know where this URL setting is stored?
Thanks
Edited by: DJ on Jan 16, 2013 2:34 PM
Edited by: DJ on Jan 16, 2013 2:35 PM

Error in Km when submit for approval.

Hi
In Km once in a while we are having error when we submit a document to be approval. If I restart the application, the error will disappear. This is the error log I receive when I submit. Anybody have an idea.
Thank you
Could not create command with alias com.sapportals.wcm.rendering.uicommand.cm.UIStatemanagementCommand and classname com.sapportals.wcm.rendering.uicommand.cm.UIStatemanagementCommand:java.lang.NullPointerException
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Hi Luc,
I'm having this same problem in our company.
Our version is also NW2004s SPS11.
Do you still remember what patch you applied to make it work?
It'd be very useful!
Kind regards,
Simone
Message was edited by:
        Simone Teshirogui

Error while approving change document(TR lost project code)

Hi All,
I am having issue in change document approval, when we are approving change document for unit testing or if release management approving change for pre-production or production approval, we are getting error, I started coming from last two days only,\
when I did detail analysis, in all transports project code related to change document, disappear
although if I create new change document, project code appear,
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Dinesh

Hi All,
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SRM 7.0 Approver deleted after SC is ordered

Hello Experts,
I have created a 4 process level with custom expressions and agents for SC. All the approvers and agents are determined at each level successfully, however on the Financial approval level the agents are refreshed/disappear when the SC is Ordered.The FI approval event is attached to a boolean constant expression which always returns TRUE.
Request you to kindly help me with this issue.
Thanks in advance!
Regards
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Hi Saravanan,
Thank you for the response.
1 .You mean , you can see the Financial approval process level before ordering the SC , but it gets disappear after ordering the SC?
Yes, It appears in the approval process overview and disappears after ordering the SC.
2. boolean constant expression which always returns TRUE ?
what do you mean.. have you decalred 0ev000 event as evalauation id for this process level.. what do you see SLG1?
I meant i have created a Bollean expression that always returns true.
I checked in SLG1, the expression is evaluated as true.
3. Financial approval has correct role assigned in it?
Check 2 & 3
I did not understand your question in point 3... Do you mean to refer to the role of the Users determined as approvers?
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Mass Approval for Leave in UWL

Dear Gurus,
we are facing issues in mass approval for leave process in our UWL. we have customized the xml file and added approve and reject columns in the table. this is all in a new custom view that is designed and uploaded with high priority.
when selecting radiobuttons and clicking submit, Task disappears from UWL and moved to outbox in SAP Inbox.
But the document status is "SENT" and not changing to Approved /Rejected. Workflow Status is showing as completed.
Any clue.? Do we need to change the Workflow to accept the user decision via UWL. Any Container/parameters to be updated in addition?
<Action name="approved" userDecision="yes" handler="UpdatingContainerHandler" referenceBundle="com.sap.pct.erp.mss.leaverequest.approve">
<Properties>
<Property name="_WI_OBJECT_ID.STATUS" value="APPROVED"/>
<Property name="_WI_RESULT" value="A"/>
<Property name="_RESULT" value="A"/>
</Properties>
</Action>
<Action name="rejected" userDecision="yes" handler="UpdatingContainerHandler" referenceBundle="com.sap.pct.erp.mss.leaverequest.reject">
<Properties>
<Property name="_WI_OBJECT_ID.STATUS" value="REJECTED"/>
<Property name="_WI_RESULT" value="R"/>
<Property name="_RESULT" value="R"/>
</Properties>
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Kindly help
Regards,
Ankur

Dear All,
An Update. although workitems go away from manager's UWL, the leave status of the employee remains "SENT" and does not change to "Approved".
this is because from 3 steps that are allowed in workflow Accept(approved), reject(rejected) and cancelled(error step), the workflow progresses to step 3(cancelled).
I checked with workflow consultants and they checked everything and reported that this requirement cannot be handled by changing the workflow as enough information is not passed to them to change the status of the particular leave in the tables...
Kindly advice, if this configuration could work, or we need to go for custom development to create a new portal applicaton along with adaptive RFC's? in this case it will be a big and time consuming process in itself.
regards,
'Ankur Agarwal'

Problem with approving standard workflows.

We are testing workflows in Content DB prior to initiating a larger project. We have defined a serial approval workflow for uploading a file to a folder. When a file is uploaded, the approver can see the request but is not given the possibility to approve or reject the request.
The approver has been granted "approval" role with standard permissions "Set Attributes, Set Metadata, Discover, Lock, Get Metadata, Get Content, Set Content, Copy".
What can be missing in our setup that blocks for approving in workflows?

A few things to check:
1) That a message appears (briefly) on the outbound advanced queue (IFS_OUT) when the workflow is triggered. You can perform a "select * from ifs_out_table;" You need to be quick though.
However, if there is a build up of messages on the queue, but none are being removed, it would appear the Oracle Workflow process is not running.
2) If the message appears on the queue (briefly), then disappears, workflow is correctly dequeing the message.
In order for the approve/reject buttons to become visible in the Content DB Web UI, Oracle Workflow must repond on the inbound queue (IFS_IN) with seperate "notification" messages for each of the applicable responders.
If "orcladmin" was a responder for the worflow, a queue message may look like :-
IFS Queue Message Details:
Message Type: IFS_ECM_WORKFLOW_NID
IFS Queue Message Parameters:
IFS_ECM_WORKFLOW_PROCESSID=48799 (STRING)
IFS_ECM_WORKFLOW_RESPONDER=ORCLADMIN (STRING)
IFS_ECM_WORKFLOW_NID=3 (STRING)
You will thus need to monitor the inbound queue table (IFS_IN_TABLE) - and see if Worflow is responding to the request with these responder notifications.
If workflow is not returning notifications for each responder of the original request, then the Workflow process has failed / or is not running. You will need to check with the Oracle Workflow guys on how to debug workflow further.
If however, the notification messages are on the IFS_IN queue, but are not being removed, it means the Content DB agent responsible for processing inbound queue messages is not running.
The agent responsible for this is the InboundQueueListenerAgent. Check the Content DB node log file and search for entries relating to oracle.ifs.management.servers.InboundQueueListenerAgent
You will notice a table in the Content DB schema named odm_responder
SQL> desc odm_responder;
Name Null? Type
ID NOT NULL NUMBER(20)
REQUEST NUMBER(20)
RESPONDERUSER NUMBER(20)
RESPONSE NUMBER(1)
RESPONSEDATE NUMBER(20)
NOTIFICATIONID NUMBER(20)
For a particular responder to see approve/reject buttons for a particular request, I believe the notificationid value has to be non-null.
BTW - the message on the IFS_OUT queue will look something like :-
Q_NAME MSGID
CORRID
PRIORITY STATE
DELAY
EXPIRATION
TIME_MANAGER_INFO
LOCAL_ORDER_NO CHAIN_NO CSCN DSCN
ENQ_TIME
ENQ_UID ENQ_TID
DEQ_TIME
DEQ_UID DEQ_TID RETRY_COUNT
EXCEPTION_QSCHEMA EXCEPTION_QUEUE STEP_NO
RECIPIENT_KEY DEQUEUE_MSGID SENDER_NAME
SENDER_ADDRESS
SENDER_PROTOCOL
USER_DATA(MESSAGETYPE, PARAMETERLIST(NAME, VALUE, DATATYPE))
USER_PROP()
IFS_OUT 37A0E24085DB24DCE040BB0AC8417ABA
1 0
0 0 0 0
16/AUG/07 04:48:32.357811 PM
65 9.21.1157
0
0
0
IFSQUEUEMESSAGE('START_STANDARD_WORKFLOW', PARAMETERS(
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_MINYESVOTES', '1', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_APPROVE_MSG', 'Choose Yes to Approve the request.', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_MESSAGE_SUBJECT', 'CreateWorkspace Request 43436 submitted in Content Services', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_REJECT_MSG', 'Choose No to Reject the request.', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_OWNER', 'ASLAM', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_MESSAGE_HEADER', 'A CreateWorkspace Request has been submitted in Content Services. You are...', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_REQUEST_TIMEOUT', '14', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_JUSTIFICATION', 'please approve', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_REQUESTID', '43436', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_AGENT_BASED_REQUEST', 'N', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_RESPONDERS', 'ASLAM CONTENTADMIN ORCLADMIN', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_MINNOVOTES', '1', 'STRING'),
IFSQUEUEMESSAGEPARAMETER('IFS_ECM_WORKFLOW_PROCESSID', '43446', 'STRING')))
Workflow must return a notification id message for each person listed in the IFS_ECM_WORKFLOW_RESPONDERS queue parameter.
in the case above, the requesters are "ASLAM, CONTENTADMIN, ORCLADMIN"
Using the request id from above ..
SQL> select responderuser from content.odmv_responder where request = 43436;
RESPONDERUSER
38503
...etc
select name from odmv_publicobject where id = 38503
NAME
orcladmin
select notificationid from content.odmv_responder where request = 43591;
NOTIFICATIONID
notice the notificationid is NULL - meaning approve/reject buttons would not be visible
cheers
Matt.

Approver disappears

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