Approver gets refreshed after the contract is released

Hi All,
I am facing a problem while creating GOA i have activated the one step approval workflow WS 14000088 and have the agent assignment based on standard roles. I can see the approver picked up correctly in approval preview but when i release the contract or keep it in held status the approval preview gets refreshed and displays document approved and the approval workflow doesn't start. Also i tried with the N step approval for contract and the workflow behaviour is same in this case. Also in workflow diagnosis i could see error in task  WS14500051 and TS14507950 error message 'Recipient not found'.
Please do let me know possible solution so as to get rid of this problem.
Thanks in Advance.
Anirban

Hi,
The problem  may be due to the roles which you have assigned to the Contract Creator and Contract Approver.
Check whether you have assigned the role purchase manager to both the users i.e.
1.  Contract Creator
2.  Contract Approver
Try to Assign the role Strategic Purchaser to Contract Creator and Assign the Role Purchase Manager to Contract Approver .
System may be  identifying a role which was assigned to two or more persons and as the Creator is already having this role so it is neglecting the Approver.
BR,
Disha.
Do reward points  for  useful answers.

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    Hello All,
    I have a strange problem..
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    Many thanks,
    V Nair

    No .. I have checked it..Selection variables are not getting refreshed.
    My Code Below
    REPORT  yhr_icm_exception_report.
    Type Pool declarations
    TYPE-POOLS: slis,                                     "For AlV
                sdydo,                                    "Dynamic Documents
                icon.                                     "For ICON
    Table declarations
    TABLES : yhr_icm_exp_log,                             "ICM Exceptions Log
             yhr_icm_exp_hist.                            "ICM Exception History
    Include Constants
    INCLUDE   yhr_icm_constants .                         "Program to hold constants
    Types declarations
    *-To hold return field
    TYPES: BEGIN OF ty_returntab.
            INCLUDE STRUCTURE ddshretval.                 "Interface Structure
    TYPES: END OF ty_returntab.
    *-To hold deletion records
    TYPES : BEGIN OF ty_icm_del,
               tab_name      TYPE yhr_tabname,            "Internal table name
               objid         TYPE hrobjid,                "Object ID
               begda         TYPE begda,                  "Begin Date
               otype         TYPE otype,                  "Object Type
            END OF ty_icm_del.
    *-Message details to be displayed
    TYPES : BEGIN OF ty_message,
              msgnr          TYPE  msgno,                 "System message number
              text           TYPE  yhr_icm_exp_log-msgxx, "Message Text
            END OF ty_message.
    *-To hold exception log
    TYPES : BEGIN OF ty_icm_exp_log,
             msgno           TYPE msgnr,                  "Message number
             run_id          TYPE yhr_icm_erun_id,        "Exception Run ID
             delta_id        TYPE yhr_icm_run_id,         "Run ID
             record_type     TYPE yhr_icm_exp_type,       "Record Type
             otype           TYPE yhr_otype,              "Object Type
             objid           TYPE hrobjid,                "Object ID
             begda           TYPE begda,                  "Begin Date
             msgxx           TYPE msgxx,                  "Message
             status          TYPE yhr_icm_icon,           "Status
             delta_relevance TYPE yhr_delta_rel,          "Delta Relevance
            END OF ty_icm_exp_log.
    *-To hold email attachment
    TYPES: BEGIN OF ty_attach,
               text(500)     TYPE c,                      "Text
    END OF ty_attach.
    *To hold object type & text
    TYPES :BEGIN OF ty_objid_text,
              objid          TYPE objid,                  "Object ID
              text           TYPE emnam,                  "Object Text
           END OF ty_objid_text.
    *-To hold counter values - Exp , Del & historical
    TYPES :BEGIN OF ty_count,
              exp(10)        TYPE c,                      "Exceptions
              del(10)        TYPE c,                      "Deletions
              hist(10)       TYPE c,                      "Historical Deletions
           END OF ty_count.
    *- To hold lock details
    TYPES : BEGIN OF ty_lock,
              live           TYPE c,                      "Live Callidus Program
              genr           TYPE c,                      "Generation Program
              exp            TYPE c,                      "Exception Program
            END OF ty_lock.
    Range Declarations
    RANGES :
           gr_objid          FOR hrp1001-objid,           "Range for Object ID
           gr_pernr          FOR pa0000-pernr.            "Range for Employee number
    Internal Table Declarations
    DATA : gt_records        TYPE STANDARD TABLE OF yhr_icm_exp_report,
           gt_objid_text     TYPE STANDARD TABLE OF ty_objid_text,
           gt_icm_exp_log    TYPE STANDARD TABLE OF ty_icm_exp_log,
           gt_returntab      TYPE STANDARD TABLE OF ty_returntab,
           gt_t777o          TYPE STANDARD TABLE OF t777o,
           gt_diff_tab       TYPE STANDARD TABLE OF yhr_icm_diff,
           gt_del_tab        TYPE STANDARD TABLE OF ty_icm_del, "#EC *
           gt_iattach        TYPE STANDARD TABLE OF ty_attach,
           gt_message        TYPE STANDARD TABLE OF ty_message,
           gt_fieldcat       TYPE slis_t_fieldcat_alv,
           gt_heading        TYPE slis_t_listheader,
           gt_exceptions     TYPE yhr_icm_exp_list_t,
           gt_events         TYPE slis_t_event.
    Structure Declarations
    DATA : gs_objid_text     TYPE ty_objid_text,
           gs_icm_exp_log    TYPE ty_icm_exp_log,
           gs_records        TYPE yhr_icm_exp_report,
           gs_exceptions     TYPE yhr_icm_exp_list,
           gs_count          TYPE ty_count,
           gs_fieldcat       TYPE slis_fieldcat_alv,            "#EC *
           gs_returntab      TYPE ty_returntab,
           gs_icm_exp_hist   TYPE yhr_icm_exp_hist,
           gs_iattach        TYPE ty_attach,
           gs_message        TYPE ty_message,                   "#EC *
           gs_layout         TYPE slis_layout_alv,
           gs_t777o          TYPE t777o,
           gs_lock           TYPE ty_lock.
    Constant declarations
    CONSTANTS:
           c_yes             TYPE string        VALUE 'YES',
           c_no              TYPE string        VALUE 'NO',
           c_true            TYPE c             VALUE 'X',
           c_deletions       TYPE c             VALUE 'D',
           c_delta_no        TYPE c             VALUE 'N',
           c_delta_yes       TYPE c             VALUE 'Y',
           c_historical      TYPE c             VALUE 'H',
           c_a               TYPE c             VALUE 'A',
           c_error           TYPE c             VALUE 'E',
           c_equal(2)        TYPE c             VALUE 'EQ',
           c_participants    TYPE c             VALUE 'P',
           c_include         TYPE c             VALUE 'I',
           c_position        TYPE c             VALUE 'S',
           c_organization    TYPE c             VALUE 'O',
           c_runlock         TYPE string        VALUE 'RUN_LOCK',
           c_parameter       TYPE string        VALUE 'P',
           c_selfield        TYPE string        VALUE 'SEL_FIELD' ,
           c_type            TYPE string        VALUE 'TYPE',
           c_topofpage       TYPE string        VALUE 'TOP_OF_PAGE',
           c_rectype         TYPE string        VALUE ' S_RECTYPE',
           c_objectkey       TYPE string        VALUE 'OBJECTKEY1',
           c_icon_green      TYPE string        VALUE '@08@',
           c_icon_red        TYPE string        VALUE '@0A@',
           c_icon_amber      TYPE string        VALUE '@09@',
           c_green           TYPE string        VALUE 'GREEN',
           c_amber           TYPE string        VALUE 'AMBER',
           c_red             TYPE string        VALUE 'RED',
           c_tabname         TYPE slis_tabname  VALUE 'GT_RECORDS',
           c_structname      TYPE dd02l-tabname VALUE 'YHR_ICM_EXP_REPORT' ,     
           c_siwb_wallpaper  TYPE sdydo_key     VALUE 'SIWB_WALLPAPER',
           c_user_command    TYPE slis_formname VALUE 'F01_ALV_EVENT_USER_COMMAND',
           c_genname         TYPE trdir-name    VALUE 'YHR_ICM_GENERATE_EXCEPTIONS',
           c_expname         TYPE trdir-name    VALUE 'YHR_ICM_EXCEPTION_REPORT',
           c_pf_status       TYPE slis_formname VALUE 'SET_PF_STATUS',
           c_msg_class       TYPE string        VALUE 'YHR_ICM'.
    Global Variable Declarations
    DATA:  gv_email_error    TYPE c,
           gv_email_sent     TYPE c,
           gv_exit           TYPE c.
    Selection Screen - Block I
    SELECTION-SCREEN:   BEGIN OF BLOCK b3 WITH FRAME TITLE text-s07.
    SELECT-OPTIONS:
    *-  Run ID
        s_run_id             FOR yhr_icm_exp_hist-run_id,
    *-  Exception Type
        s_rectyp             FOR yhr_icm_exp_log-record_type NO INTERVALS,
    *-  Object Type
        s_otype              FOR yhr_icm_exp_log-otype NO INTERVALS,
    *-  Object ID
        s_objid              FOR yhr_icm_exp_log-objid NO INTERVALS,
    *-  Start Date
        s_begda              FOR yhr_icm_exp_log-begda,
    *-  Message number
        s_msgno              FOR yhr_icm_exp_log-msgno,
    *-  Message Text
        s_msgxx              FOR yhr_icm_exp_log-msgxx.
    SELECT-OPTIONS:
    *- Delta Relevance
       s_relv                FOR yhr_icm_exp_log-delta_relevance NO INTERVALS.
    PARAMETERS:
    *- Long Text
       p_ltext               AS   CHECKBOX DEFAULT ' '.
    SELECTION-SCREEN:   END OF BLOCK b3.
    Selection Screen - Block II
    SELECTION-SCREEN:   BEGIN OF BLOCK b2 WITH FRAME TITLE text-s08.
    SELECTION-SCREEN BEGIN OF LINE.
    SELECTION-SCREEN COMMENT 1(14) text-033.
    *-Sucess
    PARAMETERS:
      p_stat_s               AS CHECKBOX.                  "D11K917251
    SELECTION-SCREEN COMMENT 24(14) text-034.
    *-Warning
    PARAMETERS:
      p_stat_w               AS CHECKBOX.                  "D11K917251
    SELECTION-SCREEN COMMENT 48(15) text-035.
    PARAMETERS:
    *-Error
      p_stat_e               AS CHECKBOX .                 "D11K917251
    SELECTION-SCREEN END OF LINE.
    SELECTION-SCREEN:   END OF BLOCK b2.
    Selection Screen - Block III
    SELECTION-SCREEN:   BEGIN OF BLOCK b4 WITH FRAME TITLE text-s09.
    *-Email Details
    PARAMETERS:
      p_email(128)            TYPE c.
    SELECTION-SCREEN:   END OF BLOCK b4.
                 Selection Screen on value request.
    AT SELECTION-SCREEN ON VALUE-REQUEST FOR s_msgno-low.
      PERFORM f4_message.
                 Selection Screen Output.
    AT SELECTION-SCREEN OUTPUT.
      CHECK gt_returntab[] IS NOT INITIAL.
      REFRESH s_msgno.
      s_msgno-option = c_equal.
      s_msgno-sign = c_include.
      LOOP AT gt_returntab INTO gs_returntab.
        s_msgno-low = gs_returntab-fieldval.
        s_msgno-high = space.
        APPEND s_msgno.
      ENDLOOP.
    At Selection Screen for Validation
    AT SELECTION-SCREEN.
      CLEAR gv_email_error.
    *-Validate Object Type
      PERFORM validate_objecttype.
    *-Validate Exception ID
      PERFORM fetch_exp_header.
    *-Validate Exception Type
      PERFORM validate_exptype.
    *-Validate Message Number
      PERFORM validate_msgno.
    *-Validate Message Type
      PERFORM validate_msgtype.
    *-Validate Delta
      PERFORM validate_delta.
    *-Validate Email ID
      PERFORM validate_email USING p_email
                             CHANGING gv_email_error.
      IF gv_email_error IS NOT INITIAL.
        MESSAGE e000(yhr_icm) WITH text-027.
      ENDIF.
    Initialization
    INITIALIZATION.
    Initialization
      PERFORM initialization.
    Start Of Selection
    START-OF-SELECTION.
      CLEAR : gv_email_error,
              gv_email_sent,
              gv_exit,
              gs_lock.
    Try locking the main program
      PERFORM lock_generation_program.
      CHECK gs_lock IS INITIAL.
    *-Fetch the messages stored in table
      PERFORM fetch_item_records.
    Read object type text.
      PERFORM read_text.
    Get Object Text
      PERFORM get_object_text.
    *-Fetch the current SAP messages
      PERFORM fetch_records.
    *-Update Delta Flag
      PERFORM update_delta_flag.
    *-Compare messages in table & in SAP
      PERFORM compare_message.
    If receiver is not blank, try sending out mail
      PERFORM send_mail USING p_email.
    End Of Selection
    END-OF-SELECTION.
      IF gv_exit IS NOT INITIAL.
        EXIT.
      ENDIF.
    *-Display ALV
      PERFORM display_alv.
    *-Build the event table for ALV display
      PERFORM build_eventtab CHANGING gt_events[].
    *-Fill the layout details
      PERFORM layout_build .
    Release all locks
      PERFORM release_locks.
    *-Finally call the grid display
      PERFORM display_data.
    *&      Form  set_pf_status
          text
         -->RT_EXTAB   text
    FORM set_pf_status USING rt_extab TYPE slis_t_extab.        "#EC *
    Set PF Status
      SET PF-STATUS 'STANDARD'.
    ENDFORM. "Set_pf_status
    *&      Form  DISPLAY_ALV
          text
    -->  p1        text
    <--  p2        text
    FORM display_alv .
    *- Use FM to create field catalog
      CALL FUNCTION 'REUSE_ALV_FIELDCATALOG_MERGE'
        EXPORTING
          i_program_name         = sy-repid
          i_internal_tabname     = c_tabname
          i_structure_name       = c_structname
        CHANGING
          ct_fieldcat            = gt_fieldcat
        EXCEPTIONS
          inconsistent_interface = 1
          program_error          = 1
          OTHERS                 = 1.
      IF sy-subrc = 1.
        MESSAGE i000(yhr_icm) WITH text-001.
        EXIT.
      ENDIF.
    *- Remove SEL Field Column as it is not required
      DELETE gt_fieldcat WHERE fieldname = c_selfield.
    *-If user chooses long text, activate icon
      IF p_ltext IS INITIAL.
        LOOP AT gt_fieldcat INTO gs_fieldcat WHERE fieldname = c_type.
          gs_fieldcat-icon = c_true.
        ENDLOOP.
      ENDIF.
    ENDFORM.                    " DISPLAY_ALV
    *&      Form  BUILD_EVENTTAB
          text
         <--P_GT_EVENTS[]  text
    FORM build_eventtab CHANGING    p_events  TYPE slis_t_event.
      DATA: ls_event TYPE slis_alv_event.
    *-Get the list of event for alv
      CALL FUNCTION 'REUSE_ALV_EVENTS_GET'
        EXPORTING
          i_list_type = 0
        IMPORTING
          et_events   = p_events.
    *-Add top of page event to event list
      READ TABLE p_events
            WITH KEY name = slis_ev_top_of_page
             INTO ls_event.
      IF sy-subrc = 0.
        MOVE c_topofpage TO ls_event-form.
        APPEND ls_event TO p_events.
      ENDIF.
    ENDFORM.                    " BUILD_EVENTTAB
    *&      Form  LAYOUT_BUILD
          text
    -->  p1        text
    <--  p2        text
    FORM layout_build .
      gs_layout-zebra                = c_true.
      gs_layout-colwidth_optimize    = c_true.
      gs_layout-detail_popup         = c_true.
      gs_layout-detail_initial_lines = c_true.
      gs_layout-detail_titlebar      = text-044.
      gs_layout-box_fieldname        = c_selfield.
    ENDFORM.                    " LAYOUT_BUILD
    *&      Form  DISPLAY_DATA
          text
    -->  p1        text
    <--  p2        text
    FORM display_data .
    *-Display ALV display
      CALL FUNCTION 'REUSE_ALV_GRID_DISPLAY'
        EXPORTING
          i_callback_user_command  = c_user_command
          i_background_id          = c_siwb_wallpaper
          i_callback_program       = sy-repid
          i_callback_pf_status_set = c_pf_status
          i_default                = c_true
          i_save                   = c_a
          is_layout                = gs_layout
          it_fieldcat              = gt_fieldcat
          it_events                = gt_events
        TABLES
          t_outtab                 = gt_records.
    ENDFORM.                    " DISPLAY_DATA
    *&      Form  FETCH_RECORDS
          text
    -->  p1        text
    <--  p2        text
    FORM fetch_records .
      REFRESH : gt_diff_tab,
                gt_del_tab,
                gr_pernr,
                gt_exceptions.
      CLEAR:    gs_icm_exp_log.
    *-Get Employee details
      PERFORM get_person_data.
    *-Get Position Details
      PERFORM get_position_data.
    *-Get Organization Details
      PERFORM get_org_data.
    *-Get Exception current SAP exception list.
      PERFORM get_exception_list.
    *-Add deletion records
      PERFORM filter_deletions.
    ENDFORM.                    " FETCH_RECORDS
    *&      Form  top_of_page
          text
    FORM top_of_page.                                           "#EC *
      PERFORM build_comment   USING    gt_heading.
    *-Display Use FM to display Top Of Page
      CALL FUNCTION 'REUSE_ALV_COMMENTARY_WRITE'
        EXPORTING
          it_list_commentary = gt_heading[].
      CLEAR gt_heading.
    ENDFORM.                    "TOP_OF_PAGE
    *&      Form  build_comment
          text
         -->P_HEADING  text
    FORM build_comment USING p_heading TYPE slis_t_listheader.
      DATA: ls_hline     TYPE slis_listheader,
            lv_text(120) TYPE c.
    *-Display report title
      ls_hline-typ  = c_historical.
      WRITE text-006 TO lv_text.
      ls_hline-info = lv_text.
      APPEND ls_hline TO p_heading.
      CLEAR ls_hline.
      ls_hline-typ  = c_s.
    *-Remove leading & trailing spaces
      CONDENSE : gs_count-del,  gs_count-exp,  gs_count-hist.
    *-If the count is space then pass 0
      IF gs_count-del = space.
        gs_count-del = 0.
      ENDIF.
      IF gs_count-exp = space.
        gs_count-exp = 0.
      ENDIF.
      IF gs_count-hist = space.
        gs_count-hist = 0.
      ENDIF.
      IF gs_lock IS INITIAL.
    *-Display Deletion, Exception, Historical Count
        CONCATENATE  text-037 gs_count-del
                     text-032 gs_count-exp
                     text-039 gs_count-hist
                INTO ls_hline-info SEPARATED BY space.
      ELSEIF gs_lock-live IS NOT INITIAL.
        ls_hline-info = text-007.
      ELSEIF gs_lock-genr IS NOT INITIAL.
        ls_hline-info = text-008.
      ELSEIF gs_lock-exp IS NOT INITIAL.
        ls_hline-info = text-009.
      ENDIF.
      APPEND ls_hline TO p_heading.
      CLEAR ls_hline.
    ENDFORM.                    "BUILD_COMMENT
    *&      Form  INITIALIZATION
          text
    -->  p1        text
    <--  p2        text
    FORM initialization .
    Read Previous run
    SELECT MAX( run_id )
       INTO s_run_id-low
       FROM yhr_icm_exp_hist.                                  "#EC *
    s_run_id-option = c_equal.
    s_run_id-sign = c_include.
    APPEND s_run_id.
    s_rectyp-option = c_equal.
    s_rectyp-sign = c_include.
    s_rectyp-low = c_error.
    APPEND s_rectyp.
    s_rectyp-low = c_deletions.
    APPEND s_rectyp.
      PERFORM restrict_selections.
    *Get the message from Message Class YHR_ICM
      SELECT msgnr
             text
        FROM t100
        INTO TABLE gt_message
       WHERE arbgb = c_msg_class  AND
             msgnr GT '000'.                                    "#EC *
    ENDFORM.                    " INITIALIZATION
    *&      Form  F4_MESSAGE
          text
         <--P_P_MSGNO  text
    FORM f4_message.
    F4 Help - Display all messages
      CALL FUNCTION 'F4IF_INT_TABLE_VALUE_REQUEST'
        EXPORTING
          retfield        = 'MSGNR'
          dynpprog        = sy-cprog
          dynpnr          = sy-dynnr
          dynprofield     = 'S_MSGNR'
          window_title    = text-045
          value_org       = c_s
          multiple_choice = c_true
        TABLES
          value_tab       = gt_message
          return_tab      = gt_returntab
        EXCEPTIONS
          parameter_error = 1
          no_values_found = 2
          OTHERS          = 1.
      IF sy-subrc = 1.
        MESSAGE i000(yhr_icm) WITH text-002.
        EXIT.
      ELSEIF sy-subrc = 2.
        MESSAGE i000(yhr_icm) WITH text-003.
        EXIT.
      ENDIF.
    ENDFORM.                    " F4_MESSAGE
    *&      Form  VALIDATE_OBJECTTYPE
          text
    -->  p1        text
    <--  p2        text
    FORM validate_objecttype .
      CHECK s_otype-low IS NOT INITIAL.
      CONDENSE s_otype-low.
    Validate object type to check whether user has entered only S, P or O
      IF  s_otype-low NE c_organization AND
            s_otype-low NE c_position AND
              s_otype-low NE c_participants  .
        MESSAGE e000(yhr_icm) WITH 'Enter either S(Position), P(Person) or O(Org Unit)'(021).
      ENDIF.
    ENDFORM.                    " VALIDATE_OBJECTTYPE
    *&      Form  VALIDATE_OBJECTTYPE
    FORM f01_alv_event_user_command USING r_ucomm LIKE sy-ucomm
                                          rs_selfield TYPE slis_selfield."#EC *
      DATA : lv_answer TYPE c,
             lt_fields TYPE STANDARD TABLE OF sval,
             ls_fields TYPE sval.
    *-Get the row user has selected in ALV list
      READ TABLE gt_records INTO gs_records INDEX rs_selfield-tabindex.
      CASE r_ucomm.
        WHEN 'DISP'.
          CASE gs_records-otype.
            WHEN 'S'.
              SET PARAMETER ID 'POT' FIELD gs_records-otype.
              SET PARAMETER ID 'PON' FIELD gs_records-objid.
              CALL TRANSACTION 'PP01_DISP' AND SKIP FIRST SCREEN.
            WHEN 'P'.
              SET PARAMETER ID 'PER' FIELD gs_records-objid.
              CALL TRANSACTION 'PA20' AND SKIP FIRST SCREEN.
            WHEN 'O'.
              SET PARAMETER ID 'POT' FIELD gs_records-otype.
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        WHEN 'CHNG'.
          CASE gs_records-otype.
            WHEN 'S'.
              SET PARAMETER ID 'POT' FIELD gs_records-otype.
              SET PARAMETER ID 'PON' FIELD gs_records-objid.
              CALL TRANSACTION 'PP01' AND SKIP FIRST SCREEN.
            WHEN 'P'.
              SET PARAMETER ID 'PER' FIELD gs_records-objid.
              CALL TRANSACTION 'PA30' AND SKIP FIRST SCREEN.
            WHEN 'O'.
              SET PARAMETER ID 'POT' FIELD gs_records-otype.
              SET PARAMETER ID 'PON' FIELD gs_records-objid.
              CALL TRANSACTION 'PP01' AND SKIP FIRST SCREEN.
          ENDCASE.
        WHEN 'EMAIL'.
    *-    Check whether email has already been sent
          IF  gv_email_sent = c_true.
    *-      If yes, then display pop up to confirm for mailing again
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