Approver not able to go detail screen to see approve / reject buttons

Hello friends,
     Approver can see the corresponding workitem in his approval inbox. When click on the approval workitem next screen where approve / reject button with item detail screen is not coming. explorer is refreshing and approver workitem screen will appear again. I am in SRM 5.5 Server and SP13. please let me know if any one face this problem.
with Regards,
John.

Hi,
Please go to following SPRO node and maintain the settings as below.
SPRO>SRM>Cross application basic settings>sap business workflow>define Dynamic columns for integarted inbox.
Maintain the EC_Decision as well second attribute  ec_mail for below tasks.
TS10008126
TS10008127
Then it should work.
thanks
Ravi

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