Apps are not downloading on Macbook pro though it says it is, how do I fix it?

I've recently purchase the new Mountain lion on the app store. Everthing seems fine and the app store and launch pad indicate the software is downloading. However, it is not. The download still at zero percent after several hours. I try downloading other apps and the problem is the same.
Apps do not download though lauch pad says they are. My internet connection is good so I don't know what the problem is. Any solutions?

i am having the same problems in downloading the mavriks app and empire total war game on app store

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Apps are not downloading on Macbook pro though it says it is, how do I fix it?

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