Apps are still trial mode although I bought cloud membership yesterday.
I bought Creative Cloud Membership yesterday but apps are still asking serial number in trial mode.
Even I did not receive confirmation letter from Adobe. What should I do to use my membership without trial modes?
I am using Mac OSX 10.9.4 currently.
Hello AndySICHUN,
Please follow the steps and let us know via the thread you posted on https://forums.adobe.com/thread/1340720
Thank you.
Arnaud.
Similar Messages
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I have a one year subscription... since this morning all my apps are in trial mode???
Chat Now button near the bottom for Activation and Deactivation
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Asked to sign in after paying
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html -
Why have all my Adobe apps gone into trial mode although I have a subscription?
In the last day my Creative Cloud menu bar app on my Mac won't allow me to log in and all my apps now come up with a 30 day trial instead of opening normally. Has anyone had this problem? I need to solve it urgently.
I have the same problem. Situation is exactly as written in the document you linked here.
I can not deactivate the software as written in the solution description because a dialog box appears whcih says trial period is over.
Thanks for your helf -
I just subscribed to cc for 1 yr and my apps are still in trial mode, anyone can help?
i just subscribed to cc for 1 yr and my apps are still in trial mode, anyone can help?
Hi Eric,
As J Potter mentioned you will have to Sign Out and then Sign In to the Apps.
The steps you need to follow are:
1. Launch the application which says you are in trial mode.
2. On the Creative Cloud application trial screen, click on "License this Software".
3. Sign in with your Adobe ID associated with your Creative Cloud membership.
The same has been discussed in the below link:
http://forums.adobe.com/message/4396734
Please reply to this thread if the issue persists.
Regards
Gurleen -
all my applications are in trial mode. I paid for my student plan and still cant install, keeps saying that my trial has expired and then asks me for serial number which i never recieved. i dont know what to do
Hi Alena,
Please refer to the help document below to fix this error:
Creative Cloud applications ask for serial number
Regards,
Sheena -
Having issues with my MacBook. Even when the internet is disconnected, apps are still closing and opening on their own. I sometimes do not have control over my cursor.....any suggestions?
There are several possible causes for this issue. Please take each of the following steps that you haven't already tried until it's resolved. Some may not be apply in your case.
1. Follow the instructions in this support article, and also this one, if applicable. A damaged or defective AC adapter could be the cause, even if it's the right kind.
2. Open the Bluetooth preference pane in System Preferences and delete all pointing devices other than the trackpad, if applicable. Disconnect any USB pointing devices. By a "pointing device," I mean a peripheral that moves the cursor, such as a trackpad, mouse, trackball, or graphics tablet. A plain keyboard is not a pointing device.
3. Start up in safe mode and test, preferably without launching any third-party applications. If you don't have the problem in safe mode, but it comes back when you restart as usual, stop here and post your results. Do the same if you can't start in safe mode. If there was no difference in safe mode, go on to the next step.
4. Reset the System Management Controller.
5. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
6. A swollen battery in a portable computer can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced without delay.
7. Press down all four corners of the trackpad at once and release. If there's any effect, it's likely to be temporary, and the unit needs to be serviced or replaced.
8. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built-in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
9. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
10. If none of the above applies, or if you have another reason to think that your computer is being remotely controlled, remove it from the network by turning off Wi-Fi (or your Wi-Fi access point), disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop at once, you should suspect an intrusion.
11. Make a "Genius" appointment at an Apple Store to have the machine and/or external trackpad tested. -
A new team member is added (CC for teams) but his apps remain in Trial Mode?
A new team member is added (CC for teams) but his apps remain in Trial Mode?
Where do I find OUR serial number?
b.Hi Ben Urbian,
Welcome to Adobe Support,
If the invite has been accepted, you can log out & log back of the CC Desktop App, if the issue is still there
Then please check the following link,
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
In case the issue is not resolved, please contact Adobe at
http://adobe.ly/yxj0t6
Regards,
Rajshree
http://adobe.ly/yxj0t6 -
My iPod apps are still crashing I've tried all the step to fix it but none have worked
Yea my iPod apps are still crashing and I've tried the power and home button method and that did not work I've tried deleting apps that didn't work as well can someone help me!!
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
three of my apps on my ipad keep crashing i just went to bed nd the next morning i went to use one them and it kept crashing i restarted my ipad i deleted and redownloaded the apps i updated my ipad and those three apps are still crashin. i think its something wrong with my ipad but idk what
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Delete the app and redownload.
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Cheers, Tom -
My Facebook and Weather Channel app are still waiting after the update to ios6
Since I updated yesterday afternoon all of my purchased apps are not showing on the wall and two of my apps are still waiting to be updated. I have shut my phone down and restarted it plus logged into FB through my settings.
I just found this post: https://discussions.apple.com/message/16197528#16197528
Apparently, my setup of using a symlink (created in Terminal via "ln -s") for my "Movies" folder in my home directory to a different directory on the same HD had something to do with the problem. I removed the symlink and moved the folder back into my home folder. Then FCPX prompted to upgrade my projects. I'm backing them up now before trying to do that. ;^)
So the bug is apparently that FCPX cannot work correctly with Mac OS's filesystem features… :-( -
i have changed computers and the new user of my old computer wants to use itunes. i deauthorised the computer and uninstalled itunes. when he reinstalled itunes all my songs and apps are still there. how do i get rid of them for him?
Erase the internal drive and install a fresh OS.
(104285) -
I accidentally restored my iPhone 5c and some apps are in "waiting" mode. How do I get them back?
Hey Tfromon,
Thanks for the question. It sounds like you have an app that seems to be stuck on “Waiting," and the following is a past discussion that dealt with a similar issue and may help you as well:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Welcome to Apple Support Communities!
All the best,
Delgadoh -
Anyone know how to see what apps are still open on lion?
If you do not have the light in dock active, activate it, or slide three finger up to open Mission Control or in Force qQuit all open programs are listed (even the hidden ones).
Hope that helps.. -
Apps launch in trial mode?
My apps launch in trial mode after installation? please help? I've treid everything
Log out of your cloud account... restart your computer... log in to your cloud account
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
how can I use microsoft word, power point and those apps in my new iMac ? i bought this iMac yesterday so am new on tho and i would like to know
If you absolutely must have the Microsoft applications, you can purchase and download them from http://microsoft.com/mac.
Free software suites LibreOffice and OpenOffice offer similar functionality (word processing and spreadsheets).
Or you could do worse than look at Apple's Pages, Numbers and Keynote, which should already be installed in your Mac and can export to Microsoft formats if need be.
Matt
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