Apps "could not be found" HELP!

Just bought a used ipad 2. Restored it and synched with itunes. Everything worked fine, some apps, music...except 61 apps could not be found. When I click "more information" it takes me iOS: An app you installed unexpectedly quits, stops responding, or won’t open and that information is useless.

I think that you are leaving out some important information like where do you see this message about the apps not being found? Did you see the message in iTunes when your iPad was still connected to your computer and you were in the process of syncing? Did it appear after you synced?
And when you click "more information" where are you clicking that? Where do you see that information?
Without knowing the answers to those questions, I would try quitting everything and rebooting and then start again. Close iTunes, reboot your computer, reset your iPad and then try to sync again.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Similar Messages

TS1702 What to do when you get "iTunes library app not installed on iPhone; app could not be found"

What to do when you get "iTunes library app not installed on iPhone; app could not be found". None of the Apple suggestions fix the problem. For example, with Animoto, one of the problem apps, I have removed it, reinstalled it, and still get the eoor message.

Of course.
First of all, this started when an external drive i was using died on me. I have no doubt that these apps indeed are off my system. I figure between the apps I've bought for myself and my kid, I have about 150 apps.
Now. The issue.
When I sync my iPad with iTunes on my desktop, it goes through normally until it gets to the apps. When that happens, it get an error box that reads "Some of the apps in your iTunes library were not installed on the iPad because one or more errors occurred. For a list of appps that could not be installed, click on the triangle below."
Then I get a list of apps.
(Added note to any iTunes developers out there: The titles of the apps in this list do not always match the titles of the apps in the App Store. For example, one was called "MuseumGame" on my iPad. It's called "Museum of Thieves" on the App Store. I started out with a list of 60 apps. It was a major pain to track them all down. It would be nice to have everything the same so I can use the App Store search more effectively.)
Anyway, moving on....
The error message stops my sync until I dismiss it. That, honestly, is what makes this whole thing annoying enough to seek out an answer. I can't let my iPad start syncing and walk out of the room. Yeah. I know. First World problems.
Once I dismiss the error, the sync continues and all is well.
I did the following to try to fix the problem. Mostly, I did a lot of searches:
My list of purchased apps on my iPad both using the search box and by going to every page
Searched the main App Store on my iPad using the search field. When that didn't work, I used wider searches and just scanned the page(s) for the little cloud icon that showed I had purchased the app.
I got on my desktop iTunes and searched the apps from there (without a lot of hope, but trying to be complete)
At that point, I came to the conclusion that a small number of the apps are no longer available on the App Store.
Fine. I didn't want them anyway.
I got into iTunes and went to the Apps page. None of the errant apps showed up there. I searched the iTunes help files. Nothing. I crossed my fingers, said a little prayer to the search engine gods, and tried Google. I found some things that sort of matched but they basically boiled down to "re-download the app from the App Store" or "Restore your iPad".
So I spent a couple of hours restoring my iPad. I got the error message again. I hit Google again and came up with this thread. It was as close to my problem as I found.
I think that brings us up to date.
My fundamental problem is that I seem to have found a scenario where if you have to restore apps (because, perhaps, your external drive died) and some of the apps are no longer available for download, there is an error generated that can not be permanently dismissed.
Did I miss anything important?

App Could Not Be Found

I recently restored my Ipod and when I did a number of Apps disappeared off of it. I can still see the apps in my library on itunes, but when I try to reinstall them it says the "App could not be found. I try to redownlaoad them from Itunes store, but it says that I have already downloded it. I guess I need to delete these apps and strat over again, but I don't know how? Any advice appreciated. Thakns -D!

RIght click the App from your iTunes library App Section and select delete. Then you can go to the iTunes Store section and redownload it.

TS1702 "App could not be found" error

I erased all data on iphone. Later when restoring, most of the apps are not syncing back with "because the app could not be found" error. HELLPP!!!

I assume that you are trying to sync them from your computer's iTunes ? If so do the actual files exist on your computer and the entries in your computer's iTunes aren't pointing to files that no longer exist on it ? If so then you should be able to delete the iTunes entries and then re-download them from the store : re-downloading.

TS1702 I just restored my iPhone from a backup, and 17 apps couldn't be restored because "the app could not be found." But it's sitting right there in iTunes under Apps. What's up with that?

I just restored my iPhone from a backup, and 17 apps couldn't be restored because "the app could not be found." But they're sitting right there in iTunes under Apps. What's up with that?

You haven't told us what you've done to troubleshoot thus far. What's up with that?

I am not able to open iPhoto, when I have used the iPhoto Library Manager, I get the message that "the iPhoto Library folder could not be found" Help!

Help! I can't open the iPhoto! I have os x 10.5.8 and I have tried using the iPhoto Library Manager only to find out that the folder for the iPhoto Library could not be found.
I have also tried the Fix #1 from the user Old Toad who said to delete the preference file :com.appleiPhoto.plist - I could do that, but I couldn't figure out how to delete iPhoto's cache fie, Cache.db because I couldn't find it? I'm not sure how to find the file by it's directory path name of HD/User/Home/Library/Caches/com.apple.iPhoto .
Help is very much appreciated!
vernawithav

Download and use Find Any File to search for "Library6.iPhoto". It's a file that is present in every iPhoto library. If you don't find one on your hard drive then your library has gone missing entirely.
Another thing you can try is to use the Search For - All Images feature in the Finder window to see if you can see any of your photos.
That will tell you if they are on your hard drive but somewhere other than the library.
What do you see when you insert the DVD into the optical drive? Can you open it and any folders on the disk? If the disk is titled iPhoto Library then open the disk, the the iPhoto Library folder and finally the Originals folder. Check the subfolders to see if your photos are there.
Your original photo files will be in the Originals subfolders.

"original file could not be found" help needed please

Hello and help...please
i have a new laptop, so i saved my itunes music library to an external drive to transfer it to the new machine. I uploaded to itunes with the simple 'add folder' option and all my songs appeared in itunes everything is great i thought.
However, every single song i click on to play comes up with
"the song "insert title here" could not be used because the original file could not be found. would you like to locate it?"
I have searched long and hard through the itunes help etc and found nothing.
can anyone help me? please?
many thanks for taking the time
phill

for windows version, you have to check the "Copy files to iTunes Music folder when adding to library" in preference pane. then every time you add songs to your library iTunes will copy the original files to your iTunes library folder so you don't have to worry about the original files missing or moved.

"original song could not be found" HELP

When I try to drag a song in from the library I get original song could not be found. Please how do I fix this so I will be able to listen to the song?

No the songs that I can seem to play or move I got from a friend and might of put them in my library when mt computer was not hooked up to the internet.

Com.crystaldecisions.sdk.exception.SDKException$ServiceNotFound: The service WebiReportEngine could not be found(Help needed )

com.crystaldecisions.sdk.exception.SDKException$ServiceNotFound: The service WebiReportEngine could not be found
Here is the code I have used to obtain a report engine object
oEnterpriseSession = CrystalEnterprise.getSessionMgr().logon(username, password, cms, authType);
reportEngine = (ReportEngine) oEnterpriseSession.getService("","WebiReportEngine");
Exception lies in the above line .. I am not able to debug

To get the ReportEngine object use the following code:
// Retrieve the Report Engines
ReportEngines boReportEngines = (ReportEngines) boEnterpriseSession.getService("ReportEngines");
// Retrieve the Report Engine for Web Intelligence documents
ReportEngine boReportEngine = boReportEngines.getService(ReportEngines.ReportEngineType.WI_REPORT_ENGINE);
You may also want to look at our samples using the Report Engine SDK available here:
http://diamond.businessobjects.com/samples/86/1199/

The service WebiReportEngine could not be found : Help me resolve the problem

com.crystaldecisions.sdk.exception.SDKException$ServiceNotFound: The service WebiReportEngine could not be found
     at com.crystaldecisions.sdk.occamgr.internal.a.getOCCAFactory(Unknown Source)
     at com.crystaldecisions.sdk.framework.internal.b.getService(Unknown Source)
     at org.apache.jsp.view_005fwebireport_005fhtml_jsp$ReportEngine_Common.logon(view_005fwebireport_005fhtml_jsp.java:306)
     at org.apache.jsp.view_005fwebireport_005fhtml_jsp$ReportEngine_Common.getDocumentInstance(view_005fwebireport_005fhtml_jsp.java:330)
     at org.apache.jsp.view_005fwebireport_005fhtml_jsp._jspService(view_005fwebireport_005fhtml_jsp.java:472)
     at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:94)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:324)
     at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:292)
     at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:236)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
     at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
     at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
     at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
     at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
     at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
     at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
     at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
     at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
     at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
     at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
     at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
     at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
     at java.lang.Thread.run(Thread.java:595)

One more point - a JAR file callled rebean.jar was missing .... Thincadenza.jar was the one I had earlier ..
This was another cause for the problem ... I needed to have all the necessary   JAR files ...
I used the code snippet . Its working fine ...

TS1702 app could not be found

I just got a Ipad 2... and when I go to load my apps on it, 80% of them state that they can not be found???? I dont understand this.

I assume that you are trying to sync them from your computer's iTunes ? If so do the actual files exist on your computer and the entries in your computer's iTunes aren't pointing to files that no longer exist on it ? If so then you should be able to delete the iTunes entries and then re-download them from the store : re-downloading.

The song could not be used since the original file could not be found.Help!

The hard drive in my PC went bad, so I backed up my data, and imported all of my iTunes music back on. Now, it won't play any of it because it states that the original song couldn't be found!!!- How do I use iTunes so I don't have to run from a my backup disc???
Thanks

When that message comes up, you have the option to "locate" the file, right ? You probably need to point Itunes to the exact location - usually --- my music/artist/album/song.
how did you import these songs - straight from the cd to itunes ? Or did you copy the files to the hard drive and use --- add folder under file ? If they are only on the cd, not the hard drive, I think that is the problem.
Copy them to my music,remove from itunes the songs that have that error, and copy them back in with FILE ---ADD FOLDER. GOOD LUCK AND LET ME KNOW...Connie
"husband built" PC Windows 2000

I Tunes "Song could not be used because file could not be found" HELP!!

I just updated my I Tunes software (54+ Mbyte download), and now I get an Exclamation point on all of the songs in about one half of all the albums copied to my I Tunes library. When an album is affected, all of the songs in the album will not play. The music is still in my I Pod 1.0.3 PC. Short of deleting all of the affected albums, over 250, and copying them again, how do I correct this?
I'm running Windows Vista Home Premium, The I Tunes software version is 7.5.0.20
Eric

How did you do this move? Unless you know what you are doing you have to move the whole, complete iTunes folder.
iTunes: How to move [or copy] your music to a new computer [or another drive] - http://support.apple.com/kb/HT4527
Quick answer if you use iTunes' default preferences settings: Copy the entire iTunes folder (and in doing so all its subfolders and files) intact to the other drive. Open iTunes and immediately hold down the Option (alt) key (shift on Windows), then guide it to the new location of the library.
Windows users see tip at: https://discussions.apple.com/message/18879381

I have movies in my movie library but i cannot play them or drag them into my ipod.There is an exclamation point next to each of them.Then when i click on it to play it it says the movie cannot be used because the original file could not be found.

I have movies in my i tunes library but i canot play them or drag them into my i pod.There is an exclamation point each of them.Then when i click on them to play them on my pc it says this movie cannot be used because the original file could not be found.Help?

Read threads list over on the right under the heading of More Like This
Allan

Updating to 8.1.2 error: app can not be found

Hi,
I updated my iPad to 8.1.2 two days ago and 77 of my apps would not download back onto on my iPad. In the update process a message had come up that I had to revert to factory settings and I could download my apps after. I complied and now receive the error: "The app was not installed on ... because the app could not be found", 77 times.
I tried to restore the apps from the iPad backup on my Mac, but I get the same message. Also tried to re-install the apps one by one from the Apps menu in Itunes that appears when I connect my ipad to my Mac, but I get the same message.
Please advise!
The point for me of having apple products is that they are quality and they work, no fiddling around required. But this has taken me hours with no result, very frustrating.

A backup doesn't contain the actual apps, just their content/settings, an iTunes restore looks to pick them up from the Apps part of your library. For restoring from the cloud, have you moved countries since buying them, and if so are they in your new country's store ?
The messages that you are getting from your computer's iTunes implies that the apps files are no longer on your computer (just the 'pointers'/names of them in iTunes), they've either been deleted or they've been moved so that they are not where iTunes is expecting to find them - if you select one of the apps that you are trying to sync back in the Apps part of your library (not on the sync screen) and do 'control-I' (which is used to 'get info' about it) does it ask you if you want to try and locate the file ?
If it does then if you delete them from Apps then you might be able to redownload them (if they are still in the store) via the Purchased link under Quick Links on the right-hand side of the iTunes store homepage. If you have changed countries then try finding them in the store and see what happens when you try to download them from the store e.g. try a free app and when you try to 'buy' it see if if you get a prompt that you've already 'bought' it and would like to redownload it - then try the paid-for apps. You can then try restoring to your iTunes backup or just resyncing them

Apps "could not be found" HELP!

Similar Messages

Maybe you are looking for