Apps Crashing Frequently
I'll start off by telling you about the system that is ailing me. It is a Power Mac G4 Dual 867, with 1.75 GB RAM, and 160 GB boot drive (100GB Free). It is running 10.4.5, and shortly after this update it has been a nightmare to work on this machine. Apps will just randomly crash, sometimes immediately upon opening them, sometimes after I've been using them for awhile. I didn't have these problem before this update - and I didn't have them immediately after the update - in fact the system ran great for the first couple of weeks, like it had a new lease on life - then this started happening.
It doesn't seem to be linked to one particular app to type of app either, it happens quite frequently with Safari, Mail, iCal - but also with Photoshop, Illustrator, & InDesign.
Here are the steps that I've taken myself already to try and rectify the problem. I've repaired permissions (multiple times), I've run DiskWarrior and reset PRAM. Usually when I'm having little issues one of these steps will clear things up - but not this time.
I've not recently installed any new apps - no new fonts, not disabled any fonts, nothing that I can think of to pin-point the problem. And like I said - things ran really snappy after the 10.4.5 update - until the past week or so.
I've got the identical setup on my Powerbook and it runs like a dream. Is it possible that I'm looking at some sort of hardware failure here?
Any insight or help is much appreciated. Thanks in adavance!
REV C 12" PB & Dual 867 G4 & 20GB 3G iPod Mac OS X (10.4.5) PB=1.25 RAM, PM=1.75 RAM
Hi, Andy.
See my "Multiple applications quit unexpectedly or fail to launch" FAQ for advice on troubleshooting this issue.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
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Host Name: mcxr2
Date/Time: 2007-03-20 16:58:27.311 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [105]
Version: 2.1 (752)
Build Version: 1
Project Name: MailViewer
Source Version: 7520000
PID: 10610
Thread: 12
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x4d657393
Thread 0:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.HIToolbox 0x9329bb20 RunCurrentEventLoopInMode + 264
5 com.apple.HIToolbox 0x9329b1b4 ReceiveNextEventCommon + 380
6 com.apple.HIToolbox 0x9329b020 BlockUntilNextEventMatchingListInMode + 96
7 com.apple.AppKit 0x937a1ae4 _DPSNextEvent + 384
8 com.apple.AppKit 0x937a17a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
9 com.apple.AppKit 0x9379dcec -[NSApplication run] + 472
10 com.apple.AppKit 0x9388e87c NSApplicationMain + 452
11 com.apple.mail 0x000871d8 0x1000 + 549336
12 com.apple.mail 0x00087080 0x1000 + 548992
Thread 1:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf2170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf20a8 -[NSRunLoop run] + 76
6 com.apple.MessageFramework 0x9b050198 +[_NSSocket _runIOThread] + 92
7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9001fa0c select + 12
1 com.apple.CoreFoundation 0x907f1434 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0a6a8 +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c0b7e8 +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9000b4c8 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b41c mach_msg + 60
2 com.apple.CoreFoundation 0x907deba8 __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92bf2170 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92bf20a8 -[NSRunLoop run] + 76
6 com.apple.WebKit 0x95bb6e30 +[WebFileDatabase _syncLoop:] + 176
7 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002c548 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003102c pthreadcondwait + 480
2 com.apple.Foundation 0x92bea30c -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.AppKit 0x9383e708 -[NSUIHeartBeat _heartBeatThread:] + 324
4 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002f20c kevent + 12
1 com.apple.DesktopServices 0x92af6eb0 TFSNotificationTask::FSNotificationTaskProc(void*) + 56
2 ...ple.CoreServices.CarbonCore 0x90bc483c PrivateMPEntryPoint + 76
3 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x9002c548 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x9003102c pthreadcondwait + 480
2 ...ple.CoreServices.CarbonCore 0x90bc4a2c MPWaitOnQueue + 224
3 com.apple.DesktopServices 0x92af752c TNodeSyncTask::SyncTaskProc(void*) + 116
4 ...ple.CoreServices.CarbonCore 0x90bc483c PrivateMPEntryPoint + 76
5 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9b04bd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 10:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9b04bd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 11:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900552c4 pthreadcondtimedwait + 676
2 com.apple.Foundation 0x92c625d4 FCONDITION_WAITTIMEOUT + 144
3 com.apple.Foundation 0x92c624f0 -[NSConditionLock lockWhenCondition:beforeDate:] + 128
4 com.apple.MessageFramework 0x9b04bd90 -[InvocationQueue _drainQueue] + 176
5 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 12 Crashed:
0 <<00000000>> 0xfffeff18 objcmsgSendrtp + 24
1 com.apple.Foundation 0x92bbf908 NSPopAutoreleasePool + 536
2 com.apple.MessageFramework 0x9b04beb4 -[InvocationQueue _drainQueue] + 468
3 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 13:
0 libSystem.B.dylib 0x90055468 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x90071be8 pthreadcond_timedwait_relativenp + 556
2 ...apple.AddressBook.framework 0x94dfbcac -[ABRemoteImageLoader workLoop] + 132
3 com.apple.Foundation 0x92be31a0 forkThreadForFunction + 108
4 libSystem.B.dylib 0x9002be88 pthreadbody + 96
Thread 12 crashed with PPC Thread State 64:
srr0: 0x00000000fffeff18 srr1: 0x100000000000f030 vrsave: 0x0000000000000000
cr: 0x44000224 xer: 0x0000000000000000 lr: 0x0000000092bbf908 ctr: 0x000000009012be18
r0: 0x0000000000000001 r1: 0x00000000f0315920 r2: 0x0000000015930674 r3: 0x0000000016977d70
r4: 0x0000000090aaa904 r5: 0x00000000000003e8 r6: 0xffffffffffffffff r7: 0x00000000163e9000
r8: 0x0000000000000001 r9: 0x0000000015930000 r10: 0x000000000000000c r11: 0x000000006f54a904
r12: 0x000000004d657373 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000000000 r19: 0x0000000000000000
r20: 0x0000000000000000 r21: 0x0000000000000000 r22: 0x0000000000000000 r23: 0x0000000000000000
r24: 0x0000000000000000 r25: 0x0000000000000000 r26: 0x00000000ab04bce0 r27: 0x0000000000000000
r28: 0x0000000019967a00 r29: 0x0000000016977d70 r30: 0x0000000016f0e1f0 r31: 0x0000000092bbf704
Binary Images Description:
0x1000 - 0x199fff com.apple.mail 2.1 (752) /Applications/Mail.app/Contents/MacOS/Mail
0x30e000 - 0x30efff com.apple.SpotLightCM 1.0 (121.34) /System/Library/Contextual Menu Items/SpotlightCM.plugin/Contents/MacOS/SpotlightCM
0x6b0000 - 0x6b6fff com.Adobe.print.AdobePDF.pde AdobePDF 6.0.2 (6.0.2) /Library/Printers/PPD Plugins/AdobePDFPDE.plugin/Contents/MacOS/AdobePDFPDE
0x6bb000 - 0x6c5fff com.hp.print.pde.ColorOptions 2.0.4.062 /Library/Printers/hp/PDEs/hpColorOptions.plugin/Contents/MacOS/hpColorOptions
0x6c9000 - 0x6ddfff com.hp.framework.imaging 2.0.4.062 /Library/Printers/hp/Frameworks/hpImaging.framework/Versions/C/hpImaging
0x707000 - 0x70efff com.hp.print.pde.EdgeToEdge 2.0.4.062 /Library/Printers/hp/PDEs/hpEdgeToEdge.plugin/Contents/MacOS/hpEdgeToEdge
0x72f000 - 0x738fff com.hp.print.pde.HPFinishing 2.0.4.062 /Library/Printers/hp/PDEs/hpFinishing.plugin/Contents/MacOS/hpFinishing
0x75a000 - 0x761fff com.hp.print.pde.ImageQuality 2.0.4.062 /Library/Printers/hp/PDEs/hpImageQuality.plugin/Contents/MacOS/hpImageQuality
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0x1601d000 - 0x1601ffff com.apple.textencoding.unicode 2.0 /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
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0x91e4b000 - 0x91e4bfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
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0x920ed000 - 0x92675fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x92fb6000 - 0x92fb6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb8000 - 0x92fccfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
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0x931d1000 - 0x93220fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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0x936f1000 - 0x936fdfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x93797000 - 0x93797fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93799000 - 0x93dccfff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x94204000 - 0x942c8fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9431a000 - 0x9431afff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9431c000 - 0x944dcfff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94526000 - 0x94563fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
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0x947a3000 - 0x947affff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947b5000 - 0x947d4fff libPDFRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
0x947f5000 - 0x9480dfff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94814000 - 0x94ae9fff com.apple.QuickTime 7.1.5 /System/Library/Frameworks/QuickTime.framework/QuickTime
0x94bad000 - 0x94c1efff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
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0x94f93000 - 0x94fc0fff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94fc7000 - 0x94fd7fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x94fdb000 - 0x9500afff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x9501a000 - 0x95037fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95bb4000 - 0x95c42fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95c9e000 - 0x95d34fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95d71000 - 0x9607dfff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x96206000 - 0x9622ffff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96237000 - 0x962b3fff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x9657b000 - 0x965adfff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96b17000 - 0x96b18fff libCyrillicConverter.dylib /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x97551000 - 0x97570fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97740000 - 0x97743fff com.apple.normalizer.privateframework 1.0.7 /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/PSNormalize r
0x97746000 - 0x977c0fff libAGM.dylib /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/Libraries/l ibAGM.dylib
0x97803000 - 0x97845fff libICC.dylib /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/Libraries/l ibICC.dylib
0x97877000 - 0x97b10fff libnserverlite.dylib /System/Library/PrivateFrameworks/PSNormalizer.framework/Versions/A/Libraries/l ibnserverlite.dylib
0x97be1000 - 0x97c06fff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x98692000 - 0x986a0fff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x988b1000 - 0x98982fff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x989ff000 - 0x989fffff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98bc8000 - 0x98be0fff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x99105000 - 0x99148fff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
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0x9b01c000 - 0x9b027fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
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0x9bb71000 - 0x9bb88fff libCFilter.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCFilter.A.dylib
0x9bb93000 - 0x9bb93fff libCGNormalizer.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGNormalizer.A.dylib
0xbbf80000 - 0xbc011fff StuffItCore.dylib /Library/Frameworks/StuffIt.framework/Versions/A/StuffItCore.dylib
0xeab00000 - 0xeab25fff libConverter.dylib /System/Library/Printers/Libraries/libConverter.dylib
0xebf80000 - 0xebff1fff com.stuffit.sdk 9.0.1 /Library/Frameworks/StuffIt.framework/Versions/A/StuffIt
PowerMac Quad G5 Mac OS X (10.4.9) 4GB RAMI have also experienced this problem, since I started with 10.4.7 and through updates to 10.4.9. I would agree with the 10% estimate of the frequency of the problem, though today for some reason it has happened more frequently; I found this thread while searching the discussions for a solution.
I, too, am hestitant to archive and reinstall. This problem is annoying, but the hassle and risk of a reinstall worries me. Any other suggestions? I attach my most recent crash report, in case it might shed more light on this issue.
Thanks.
J
Date/Time: 2007-04-15 10:36:33.064 -0400
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [63]
Version: 2.1.1 (752.3)
Build Version: 1
Project Name: MailViewer
Source Version: 7520300
PID: 1303
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000027
Thread 0 Crashed:
0 libobjc.A.dylib 0x90a59380 objc_msgSend + 16
1 com.apple.Foundation 0x927fc59e -[NSMutableRLEArray deleteObjectsInRange:] + 63
2 com.apple.Foundation 0x927fb976 -[NSConcreteMutableAttributedString replaceCharactersInRange:withAttributedString:] + 337
3 com.apple.AppKit 0x93313577 -[NSStringDrawingTextStorage textContainerForAttributedString:containerSize:lineFragmentPadding:] + 384
4 com.apple.AppKit 0x932f274b _NSStringDrawingCore + 3780
5 com.apple.AppKit 0x933b28d8 -[NSString(NSStringDrawing) drawInRect:withAttributes:] + 660
6 com.apple.mail 0x000387e0 0x1000 + 227296
7 com.apple.AppKit 0x933bc269 -[NSTableView _drawContentsAtRow:column:clipRect:] + 1022
8 com.apple.AppKit 0x933bb02b -[NSTableView drawRow:clipRect:] + 335
9 com.apple.MessageFramework 0x994c9683 -[ASExtendedTableView drawRow:clipRect:] + 440
10 com.apple.AppKit 0x933b87ce -[NSTableView drawRowIndexes:clipRect:] + 99
11 com.apple.AppKit 0x933b76a4 -[NSTableView drawRect:] + 2499
12 com.apple.MessageFramework 0x994a6bf7 -[ASExtendedTableView drawRect:] + 199
13 com.apple.AppKit 0x932e33b1 -[NSView _drawRect:clip:] + 3228
14 com.apple.AppKit 0x932e1893 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 1273
15 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
16 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
17 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
18 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
19 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
20 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
21 com.apple.AppKit 0x932e2041 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 3239
22 com.apple.AppKit 0x932e0b78 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 290
23 com.apple.AppKit 0x932e0362 -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 523
24 com.apple.AppKit 0x932dfc8e -[NSView displayIfNeeded] + 439
25 com.apple.AppKit 0x932dfa32 -[NSWindow displayIfNeeded] + 168
26 com.apple.mail 0x000290f9 0x1000 + 164089
27 com.apple.AppKit 0x9332fd6c _handleWindowNeedsDisplay + 206
28 com.apple.CoreFoundation 0x9082ed6e __CFRunLoopDoObservers + 342
29 com.apple.CoreFoundation 0x9082de10 CFRunLoopRunSpecific + 827
30 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
31 com.apple.HIToolbox 0x92dde8d8 RunCurrentEventLoopInMode + 285
32 com.apple.HIToolbox 0x92dddf19 ReceiveNextEventCommon + 184
33 com.apple.HIToolbox 0x92ddde39 BlockUntilNextEventMatchingListInMode + 81
34 com.apple.AppKit 0x93264465 _DPSNextEvent + 572
35 com.apple.AppKit 0x93264056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
36 com.apple.AppKit 0x9325dddb -[NSApplication run] + 512
37 com.apple.AppKit 0x93251d2f NSApplicationMain + 573
38 com.apple.mail 0x00094df2 0x1000 + 605682
39 com.apple.mail 0x00094d19 0x1000 + 605465
Thread 1:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92825d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92825c36 -[NSRunLoop run] + 75
5 com.apple.MessageFramework 0x9949f5af +[_NSSocket _runIOThread] + 97
6 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 2:
0 libSystem.B.dylib 0x9001a0ec select + 12
1 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 3:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288ed30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288ec7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9949a821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 4:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288ed30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288ec7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9949a821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 5:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 ...apple.AddressBook.framework 0x94760646 -[ABRemoteImageLoader workLoop] + 158
2 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
3 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 6:
0 libSystem.B.dylib 0x90048e07 semaphoretimedwait_signaltrap + 7
1 com.apple.Foundation 0x9288ed30 FCONDITION_WAITTIMEOUT + 128
2 com.apple.Foundation 0x9288ec7a -[NSConditionLock lockWhenCondition:beforeDate:] + 101
3 com.apple.MessageFramework 0x9949a821 -[InvocationQueue _drainQueue] + 210
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 7:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92825a0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 8:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9284cbc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 9:
0 libSystem.B.dylib 0x90009bf7 machmsgtrap + 7
1 com.apple.CoreFoundation 0x9082e2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082dace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92825d3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x92825c36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x94cbd529 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927f02e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024147 pthreadbody + 84
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000007 ebx: 0x927faffb ecx: 0x90abffd0 edx: 0x162a03a0
edi: 0x0000003b esi: 0x00000001 ebp: 0xbfffd078 esp: 0xbfffd008
ss: 0x0000001f efl: 0x00010206 eip: 0x90a59380 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
MacBook Pro 15" Mac OS X (10.4.9) -
MacBook Pro 8, 2 Crashes Frequently
I've a MacBook Pro 8,2 Early 2011 (15", 2.3 GHz i7, 16GB RAM). Since last month, my system started to crash frequently, from once a day to few (3-4) times a day. The crashes happened at random times - as I'm replying emails with Mail, browsing with Safari, opening files from Finder, editing a Word doc or Powerpoint ppt, etc. Each time the machine crashes, it simply reboots and goes straight to login. There is no specific pattern or steps that I observed to replicate this. Originally, the crashes happened on OS X Mountion Lion. I've upgraded to OS X Mavericks hoping that this will be fixed, however my system still crashes frequently even after upgraded to OS X Mavericks. The App Store confirms that there are no further updates for my system.
Any ideas on how to fix this, or at least how to go about pinpointing the problem? In case it helps, my latest error report is below.
Thanks.
BR,
Robin Mak
Tue Nov 19 00:15:54 2013
panic(cpu 0 caller 0xffffff80232dc19e): Kernel trap at 0xffffff8023233afb, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x00007f8aab0ab000, CR3: 0x0000000025eca000, CR4: 0x00000000000606e0
RAX: 0xbfffff802385b558, RBX: 0xffffff8044500b20, RCX: 0x0000000000e33019, RDX: 0x7fffffffffffffff
RSP: 0xffffff81e3e8ae40, RBP: 0xffffff81e3e8ae70, RSI: 0x0000000000000005, RDI: 0xffffff8044500b20
R8: 0x0000000000000001, R9: 0xffffff8023801910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000005, R13: 0x00000000ffffffff, R14: 0xffffff8044500b20, R15: 0x0000000000000000
RFL: 0x0000000000010046, RIP: 0xffffff8023233afb, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007f8aab0ab000, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff81e3e96c50 : 0xffffff8023222f69
0xffffff81e3e96cd0 : 0xffffff80232dc19e
0xffffff81e3e96ea0 : 0xffffff80232f3606
0xffffff81e3e96ec0 : 0xffffff8023233afb
0xffffff81e3e8ae70 : 0xffffff8023233ad7
0xffffff81e3e8ae90 : 0xffffff802324f4f6
0xffffff81e3e8aee0 : 0xffffff80236ac76c
0xffffff81e3e8af10 : 0xffffff7fa4fe8595
0xffffff81e3e8af40 : 0xffffff7fa37feecb
0xffffff81e3e8af50 : 0xffffff7fa50149ef
0xffffff81e3e8af60 : 0xffffff7fa501c7e8
0xffffff81e3e8af80 : 0xffffff80232db76b
0xffffff81e3e8afd0 : 0xffffff80232f37c9
0xffffff81e9f1bf50 : 0xffffff802323757a
0xffffff81e9f1bf90 : 0xffffff80232378c8
0xffffff81e9f1bfb0 : 0xffffff80232d6aa7
Kernel Extensions in backtrace:
com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa37e8000->0xffffff7fa3810fff
com.apple.driver.AppleACPIPlatform(2.0)[C3EF3AFE-30FD-3902-B336-BC5346C9A7A3]@0 xffffff7fa500e000->0xffffff7fa5066fff
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7fa3beb000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa37e8000
com.apple.driver.AppleAHCIPort(2.9.5)[35F30232-E2AA-3305-8B0E-4AF190925824]@0xf fffff7fa4fe7000->0xffffff7fa5000fff
dependency: com.apple.iokit.IOAHCIFamily(2.6.0)[EBAE52B6-A74C-39C9-8845-3F737C85DA9F]@0xfff fff7fa43c1000
dependency: com.apple.iokit.IOPCIFamily(2.8)[447B4896-16FF-3616-95A2-1C516B2A1498]@0xffffff 7fa37e8000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13A603
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x0000000023000000
Kernel text base: 0xffffff8023200000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 26338666821808
last loaded kext at 289583838117: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa5851000, size 65536)
last unloaded kext at 431174070910: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa5851000, size 57344)
loaded kexts:
com.mcafee.kext.Virex 1.1.0d1
org.virtualbox.kext.VBoxUSB 4.0.4
org.virtualbox.kext.VBoxDrv 4.0.4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.11
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.1.4
com.apple.driver.AppleIntelHD3000Graphics 8.1.8
com.apple.AMDRadeonX3000 1.1.4
com.apple.driver.AppleHDA 2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.4.12
com.apple.driver.AppleMikeyDriver 2.5.2fc2
com.apple.driver.AppleLPC 1.7.0
com.apple.kext.AMD6000Controller 1.1.4
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleIntelSNBGraphicsFB 8.1.8
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.driver.AppleGraphicsControl 3.4.12
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.kext.AMDSupport 1.1.4
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.3 GHz, 16 GB, SMC 1.69f4
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393955353432382D3036392E4130304C4620
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x0198, 0x393955353432382D3036392E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A362, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: IR Receiver
Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1Try un-installing MacAfee.
McAfee Uninstall Resources is near bottom of the page
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