Apps hang at splash screen and lock computer

I have tried to install indd and ai and both crash and lock the computer when I try and run them. The apps get as far as the spas screen then freeze.
Creative cloud
Macpro 10.7.5

Hey i think i figured it out.
Had the same prob. 10.6 12.2.1 entourage hanging.
Renamed FCT, instantly prompted that a font was corrupt. Removed the corrupt Font: KufiStandardGK.ttf << this just happened to be my one corrupt font.
A little troubleshooting i did leading up to this, I read your post and my situation was the same. I use Linotype X to manage fonts. I disabled all but the minimum fonts (i moved them into a folder font_trouble in the same folder)
I also deleted every office pref/plist setting i thought relevant to startup which triggered the microsoft setup assistant (watched via the console app) and it ran through its check and then immediately the fontcachetool started and went awol on cpu time. Once i killed it--during the starting up of word and entourage... timing may be unrelated but i did them at nearly the same time.
Ps. Your post was extremely well written and I apologize for my stream of consciousness, less than stelllar response... hope this helps if not feel free to ping me for more details on what I did...
Good Luck.. All my office apps are running normally now.

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10.6 -- All Office 2008 apps hang at splash screen. FontCache Tool runaway

Did an upgrade of 10.5 to 10.6. Nearly everything works fine. Can't launch Office 2008. All apps hang at their splash screen; usually at Optimizing Font Menu Performance.
Once an app is opened, in Activity viewer you'll find a process called FontCache Tool using >90% of the CPU (on my Core Duo MBP at least, YMMV). I suppose it's saying a lot about 10.6 that the computer is completely usable with that runaway process. Even after forcing the office app(s) to quit, Font Cache Tool stays running until it's killed manually.
I have yet to find out if FontCache Tool is an Apple or MS process. I think it's microsoft.
This happens under multiple users.
This happens after reinstalling Office.
This was an Office 2008 upgrade from Office 2004.
After reinstall, and installing Rosetta, office 2004 will run, but office 2008 will not.
Office 2008 is 12.2.1.
I am running FontAgent Pro for font management, and so font book sees certain activated fonts as duplicates. (Validate fonts shows duplicate warnings but no errors). FontAgent Pro 4.0.3 is listed as Snow Leopard compatible. So is Office 2008.
I have yet to do a clean SL install, which I'm guessing will fix it, but I'm curious if there is a sub-sledgehammer approach, or if I am the only person with this issue.
Other probably irrelevant facts include that the computer is bound to both Active Directory and OS X OpenDirectory servers. Open Directory is running on Leopard 10.5 Server. It does have some managed preferences, including those for Office (e.g. to set default to .doc rather than .docx) but the situation persists even after removing those managed preferences.
Normally really specific problems are easy to isolate and solve, but I'm at a loss.
Any help appreciated
keppie

Hey i think i figured it out.
Had the same prob. 10.6 12.2.1 entourage hanging.
Renamed FCT, instantly prompted that a font was corrupt. Removed the corrupt Font: KufiStandardGK.ttf << this just happened to be my one corrupt font.
A little troubleshooting i did leading up to this, I read your post and my situation was the same. I use Linotype X to manage fonts. I disabled all but the minimum fonts (i moved them into a folder font_trouble in the same folder)
I also deleted every office pref/plist setting i thought relevant to startup which triggered the microsoft setup assistant (watched via the console app) and it ran through its check and then immediately the fontcachetool started and went awol on cpu time. Once i killed it--during the starting up of word and entourage... timing may be unrelated but i did them at nearly the same time.
Ps. Your post was extremely well written and I apologize for my stream of consciousness, less than stelllar response... hope this helps if not feel free to ping me for more details on what I did...
Good Luck.. All my office apps are running normally now.

CC aplications go to white screen and lock up the computer when switching between apps

We have been successfully using CC for several months, then about 30 days ago suddenly when we tried to switch apps between dreamweaver, and Photoshop the computer went to a White screen and froze. This problem is completely repeatable, and we are at a complete loss to correct the problem. Any ideas? It doesnt do this when you switch withing Bridge and Photoshop, but with anythign else,,,,,,,,,,,,,,, CRASH!!

I am unable to get into the chat. I tried explorer and chrome and neither will allow us to access the chat. It continues to go around and around.
De: John T Smith
Enviado el: Thursday, November 20, 2014 8:41 PM
Para: Beatriz Neto
Asunto: CC aplications go to white screen and lock up the computer when switching between apps
CC aplications go to white screen and lock up the computer when switching between apps
created by John T Smith <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6949285#6949285>

My ipod touch has on activation required with a lock at the top of the screen and my computer is not able to connect

my ipod touch has on activation required with a lock at the top of the screen and my computer is not able to connect

Mine too, and mine was due to liquid damange (took it outside with snow).

Screen problems - black screen and lock-up (plus HDMI issues)

Hi, I'm not sure if these are related to the same fundamental issue, but they are both serious problems that need resolution.
I have a new mid-2012 MBPretina. I am on all the latest updates (10.8.2).
The first problem is the most recent, and the most serious problem. Since I updated the Java a couple of days ago I've been experiencing random black screens and lock-ups. Essentially, what happens is that sometimes when I perform an action (opening an app, clicking a link on a webpage, performing other kinds of in-app actions, etc.) the computer screen will go black. About half the time I can, through my own memory, try keyboard combinations to quit or force quit the most recently used app (the one where the action was just performed), and I will get some glimpse of the underlying apps, while the menubar and other areas will remain black until I move a window on top of the black space. Sometimes no key combinations work and I am forced to perform a hard restart with the power button. This is a serious issue, obviously, since I will lose current work/progress in my apps. I'm not sure if this is because of the new Java update, or has to do with something else, but it started happening shortly thereafter, over the last 2 days. I work most of my waking day on my laptop, and this "black screen of death" has happened about 5 or 6 times a day.
The second problem I have been experiencing since I starting using my MBPr with external HDMI displays in August/September. The problem is that I will plug the MBPr into an HDMI display, the screen will temporaliy go black, and then bring me to the login screen (as if it's crashing, albeit softly). This happens about 1 out of 4 times nowadays.
How can I fix these problems, especially the first?

UPDATE:
Clearly there's a problem because a third of the way through a clean reinstallation from scratch it black screened again. Hmmmm.
Now this is not good. Problem is I can't rule out potential updates from Apple that might have caused this either.
The search for solutions continues.

Splash Screen and not beyond... Closes abruptly? PE8 WinXP SP2

Splash Screen and not beyond... Closes abruptly? PE8 WinXP Professional SP2:
I got a lot of good info from the forum today, I do not have the internet at my house, which has added to this $100+ headache so I'm gonna try some stuff tonight and check back here tommorrow.
1. I would have tried uninstalling and re-installing but it came up with some serial number message, because I can't register online from my home I don't want to get locked out of the program or something, hey, it could happen knowing all this security crap.
2. I get the splash screen like others have, but I don't get the actual program: Premiere Elements 8, it runs through all the plugins on the application startup screen and then closes w/o any explanation.
3. After trying to get things working, "ElementsAutoAnalyzer.exe" is taking up 100+ mb ram in the background. What is this thing?
so far annoyed, but hopeful, still love my other Adobe Apps.
Feel free to address anything, I apreaciate it!! Even links to other articles, hopefully I'll figure it out tonight, I will post success / failure.
Thanks,
Robb

I want to add as much info as I can:
*Splash screen shows up, but only the video/image viewer/manager hub or whatever is able to open.
*I can open up the Premiere Elements program to the intro loading screen, once it loads the plugins it closes.
*I've tried every possible combination within the video manager hub thing to access the Video editing (Elements) software, it may show the loading screen then it closes with nothing, (the video manager remains open still).
Installed: Adobe Premiere Elements 8.0 from DVD 1, I did not install templates from Disc 2 or whatever.
*"Single Processor Detected" (I think that's what it said)
*I set up Service Pack 2, because it wouldn't let me install until I did this.
*I have Windows XP Professional
*I have plenty of HardDrive space. Don't think RAM is a problem.
What I'm going to do tonight:
*Install latest Quicktime 7.something, (downloaded on 11-01-09) from Quicktime.com
*Uninstall the unnessesary driver file mentioned in another post. (or disable it by renaming it)
*Hold shift key while opening program to clear cache, I read that somewhere.
*Possibly re-install software, hopefully I could get back in with my Serial.
-I printed out Trouble shooting section from Adobe.com.
Please leave suggestions, I'm sure I'm not the only one who will benefit.
Robb
(I got my receipt, I really don't want to use it)

After updating an app, the app disapears from the screen and is not accesible anymore. In "aankopen" I can not download the game again. There is no little cloud behind it anymore where I can click on. How can I get the app on my tablet again?

After updating the app blitz brigade, the app disapears from the screen and is not available anymore. It is not possible to download it again because there is no cloud behind it anymore in the app store. But I made in app buys, so I spend a lot of money and now I can not acces the game. Does anybody know how I can get acces again to my game and get my levels back as well?

You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else.

My app only shows splash screen...

Hello,
my application only shows the splash screen and then,,, nothing....
my app: [http://freiheit.hostse.com/sir.html]
I've already googled and I didn't find anything :(
Thanks for your help in advance

Hi,
Can you please tell me what was the exact problem area. I am facing same problem with my application. I can run this application successfullly on other machines but on my machine not able to get screen.

Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"

Premiere Pro CC hangs on splash screen "loading ExporterQuicktimeHost.bundle"
This happened before when I had CS6. I'm now using CC and haven't had problems until now. I again get the hang up while loading. Previously I trashed the loading ExporterQuicktimeHost.bundle file and this solved the problem.
I tried to contact support. I thought my subscription to CC included support, apparently not.
Anyone else have this Problem?
Brian

Thanks for the response Kevin.
I tried repairing permissions.
I recently installed OSX 10.8.4 but I've been succesfully using PP since then. PP is up to date v7.0.1
I have read the other forum posts on this.
Again, this problem cropped up using PP CS6, but I was able fix it using this procedure:
1. Go to Applications
2. Go to Adobe Premiere CS6
3. Right click on the application and click on “Show Package Contents”
4. Go to Contents –> Plug-ins –> Common
5. Move the following files to the desktop: ExporterQuicktimeHost.bundle and ImporterQuicktimeHost.bundle
6. Restart Adobe Premiere CS6 and it will successfully open up
This no longer fixes it.
I desperately need to get back to work.
Even though I feel Adobe support should be included in a CC subscription, I'm considering purchasing Adobe Bronze support with a max wait time of 4 hours and only alloted phone calls for $175
thanks anyway

ZFD agent hangs after splash screen

I've got a maddening problem with the latest IR4 Hp1 agent. I had a
thread going on about uninstalling/reinstalling in this forum.
I have a classic example on my bench. I have 3 identical machines. I
had just "fixed" the agent by uninstalling/reinstalling. 2 of them are
now broken again. What happens is you see the splash screen, and the
zen icon in the tray has the "off line" appearance. You can't get a
menu by right clicking. Applications don't appear, nor do start menu
entries, nor does Application Explorer. Running Naldiag will cause it
to hang in the background.
Uninstalling and reinstalling the agent fixes this, however it will
happen again. I also deleted the workstation objects in the tree just
in case and let them reregister with the new agent.
Any suggested trouble shooting tactics to try?

Have you tried back-revving the agent to see if this is a
version specific problem?
>>> On 10/14/2009 at 9:59 AM, in message
<pPkBm.18495$[email protected]>, Patrick
Farrell<[email protected]> wrote:
> Patrick Farrell wrote:
>> I've got a maddening problem with the latest IR4 Hp1
> agent. I had a
>> thread going on about uninstalling/reinstalling in this
> forum.
>>
>> I have a classic example on my bench. I have 3
> identical machines. I
>> had just "fixed" the agent by uninstalling/reinstalling.
> 2 of them are
>> now broken again. What happens is you see the splash
> screen, and the
>> zen icon in the tray has the "off line" appearance. You
> can't get a
>> menu by right clicking. Applications don't appear, nor
> do start menu
>> entries, nor does Application Explorer. Running Naldiag
> will cause it
>> to hang in the background.
>>
>> Uninstalling and reinstalling the agent fixes this,
> however it will
>> happen again. I also deleted the workstation objects in
> the tree just
>> in case and let them reregister with the new agent.
>>
>> Any suggested trouble shooting tactics to try?
>
> Grrr... another one went down this morning. Reload the
> agent, and it's
> fine.

The plastic hinge between my screen and the computer (macbook pro retina) is cracked and doesn't hold the screen anymore? Can Apple change it?

The hinge between my screen and my computer (macbook pro retina) has cracked and doesn't hold the screen anymore. Can I fix it without changing my screen. And if it's still on guarantee does Apple have to repair it?

Apple can fix any and all of their computers. Whether it would be charged to you would be the question. Do you have AppleCare?
Accidental damage is not covered by AppleCare.
How old is this computer?

My ipad is hang, display black screen and i cannot open it when I touch around screen. Why is my ipad as this ?

I have just buy a ipad. But I am using chrome browser, I touch around screen for into mutiltasking then it is hang, turn off screen and I cannot open it again. Please, someone can explain for me ?

Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

Solution for a course going to a black screen and locking up after a while (20-30 slides for me)?

The LMS is Saba and I'm using Captivate 6. I am testing the course in production. The course goes to a black screen and locks up. The first time was at slide 28 of 55 which is a widget and the second time was at slide 20 of 55 which is a multiple choice test item. I'm not sure if the type of slide I'm trying to advance to matters but I want to give as much info as possible. The issue seems to be random since I was first able to get to slide 28.

With LMS issues you should always test the same project in SCORM Cloud before you blame the project. If SCORM Cloud shows the same issue, fine, blame the project. If SCORM Cloud has no issue with it, get in touch with the LMS vendor. It may be that they need to update some component of their SCORM Player software.

Dreamweaver CS5 will not open. It shows the splash screen and terminates with non admin login

Dreamweaver CS5 will not open. It shows the splash screen and terminates with non admin login but works fine with admin login.
OS - WinXP Sp3
Things I tried.
1) Gave full rights on dreamweaver folder in program files.
2) Disabled welcome screen
3) Updated to Dreamweaver CS5 11.0.4
4) Reinstalled
5) Formated PC
But issue persists, please help.

Have you tried deleting or renaming the Dreamweaver configuration file?
See http://forums.adobe.com/thread/494811
This can solve many problems and create one in that any snippets that are installed are lost, but you can get them back. Instead of deleting the config file, just name it config.old. When your system is working, just copy the snippets from the .old file to the new one.

Apple 10.7 lion - macbook does not turn off when plugged in. I put the laptop on "sleep" or close the screen and the computer stays on and stays hot! This has been happening ever since the upgrade to Lion! Is there any way to fix this? FIX THIS!!! MY MACB

Apple 10.7 lion - macbook does not turn off when plugged in. I put the laptop on "sleep" or close the screen and the computer stays on and stays hot! This has been happening ever since the upgrade to Lion! Is there any way to fix this? FIX THIS!!! MY MACBOOK GETS TOO HOT WHEN I CLOSE THE SCREEN BECAUSE OF THIS ISSUE!!!! FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!!FIX THIS NOW!!! This only happens when it is plugged in!!!!! Any way to fix this? Help.. :-( Please!!!!!!!! The light stays solid when plugged in on sleep mode!!! This *****. Help..

I figured it out! I don't fully understand why, but when I uninstall ESPOINAGE 2 from my laptop, sleep works fine now.. Weird!

Apps hang at splash screen and lock computer

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