Apps ignoring iphone volume settings

I don't know if this goes in iPhone or iOS.  I was in a restaurant viewing my Facebook newsfeed and accidentally clicked a video that started playing at full volume.  I pushed the mute button but that didn't stop the sound. 
I turned the volume on the phone all the way down using the buttons but that didn't make a difference.  Same thing happened with Pandora.
There are at least 2 apps on my iPhone 5 that did not respect the volume settings on the phone (set with the buttons and mute switch). 
Is this the apps' fault, iOS or the phone?

It's the app's fault.  Delete the app then reinstall it.  If the issue remains, contact the app developer.

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