Apps in Testmode even when Creative Cloud App connected with full licenced adobe account

Why do my CC apps ask for a license, although I just purchased a full CC Suite? The Creative Cloud App is running and connected to the licenced account (as checked in team manager). The License/Account is used only on this computer.

This should help. Creative Cloud applications ask for serial number
Let me know in case of same issue.
~ Arpit

Similar Messages

  • How do I re-download Acrobat pro XI when Creative Cloud app thinks it's still installed?

    I've been having no end of grief with Creative Cloud on my late 2009 2.8 GHz Intel Core i7 iMac, running OS X 10.9.2. It slows my finder redraw down so that sometimes it takes 5 minutes to display the contents of a folder in the finder.
    So a couple of months ago I removed the Creative Cloud app from my machine, and things started running smoothly again except I was unable to update the rest of my CC apps.
    Needing to update the Camera Raw plugin for Photoshop CC, I reluctantly reinstalled the Creative Cloud app, which refused to recognise that I had a bunch of Adobe apps installed (Photoshop, InDesign, Illustrator, Acrobat, Bridge) ... all except Lightroom, which it recognised. So I uninstalled all my apps and re-downloaded them through Creative Cloud so CC would 'see' that I had the apps. Not so easy with Acrobat XI: I had problems opening it so I went through the 'Uninstal Acrobat XI' app in the Acrobat folder, and now Creative Cloud thinks it's still installed and therefore I can't download a fresh copy.
    Should I go through the rigmarole of uninstalling Creative Cloud again and run the risk of it losing track of all my other apps once again, or is there another way to work around this? Every time I try to download from the Adobe site it launches Creative Cloud...
    Hoping someone can shed some light on this for me please.

    With the help of Adobe support, I signed out of Creative Cloud and signed back in. Although I'd done this yesterday with no result, it worked this time and I'm currently reinstalling Acrobat.

  • Does anyone know why there isn't a UK English App language option in the Creative Cloud App preferences on Mac?

    I want to change my installed apps to UK English and not North American English as they seem to default to.
    I can see the options of North American and International, and a couple of more obscure options, but not the expected GB English or UK English

    I'm sorry to hear that.
    I'm not affiliated w/ the developer, just a happy user that gave up fighting the apple podcast app a while ago.  I used to have a bunch of smart playlists in itunes for my podcasts, and come home every day and pathologically synced my phone as soon as I walked in the door, and again before I walked out the door in the morning.
    Since my wife was doing this too, we were fighting over who's turn it was to sync their phone.
    Since I've switched to Downcast, I no longer worry about syncing my phone to itunes at all.  I can go weeks between syncs.
    Setup a "playlist" in downcast (ex., "Commute") and add podcasts to that playlist.  Add another playlist ("walk" or "workout") and add different podcasts to that one. 
    Set podcast priorities on a per-feed basis (ex., high priority for some daily news feeds, medium priority for some favorite podcasts, lower priority for other stuff).  Downcast will play the things in the priority you specify, and within that priority, it will play in date order (oldest to newest).
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  • Creative Cloud App Blank Screen

    Hello guys,
    I have just bought Creative Cloud and i try to download my app, well: i open my creative cloud app, i enter my login details and after that the windows shows the loading icon.
    Dropbox - Screenshot 2014-10-20 19.33.15.png
    I have already tried to rename the opm file..
    Any idea how to fix it?

    Right click on Creative Cloud Desktop > Run With Graphics Processor > Integrated graphics.
    This issue comes when you use dual graphic card on your computer.

  • Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    Have CC programs installed already, but when I open Creative Cloud app Manager it only shows CS6?

    OK thanks - I tried that, would not let me remove the OPM.db file as in solution 2, i uninstalled CS6 versions, i uninstalled Creative Cloud desktop app and then downloaded latest and installed - however, with continual workload, I am not about to remove all Adobe software as suggested in Solution 4!  Even in the Creative Cloud app where it shows install new apps, there are only CS6 versions showing?
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  • When will Creative Cloud apps be available for Android?

    When will Creative Cloud apps be available for Android?

    Well that's fine, but Adobe generally doesn't read this forum, and "feature requests" don't belong in this forum either.
    Feature requests belong here: http://feedback.photoshop.com/photoshop_family
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  • When I open Muse, I get a message that a new update is available.  When I hit install it just closes and nothing happens.  Then I got a message  I needed Adobe Creative Cloud App to resolve the issue.  I downloaded a copy of Creative Cloud desktop but it

    When I open Muse, I get a message that a new update is available.  When I hit install it just closes and nothing happens.  Then I got a message  I needed Adobe Creative Cloud App to resolve the issue.  I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date.  It was last updated in May but you have a new update today and it will not update.  I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program.  So I uninstalled the CC desktop.  Then when I open Muse it says I need the CC desktop to help with the update.  So I get stopped either way.  Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things.  Please advise.

    All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
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  • I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't s

    I installed Photoshop CC (2014) yesterday through the Creative Cloud app. Now, when in Lightroom when I go to "edit in"and select Photoshop CC (2014) and click on "edit copy with Lightroom adjustments",  it opens Photoshop CC (2014) but my photo doesn't show up?  My photo does show up when I click on "edit copy" or "edit original".
    How can I correct that so that I can open up a photo from Lightroom WITH the Lightroom adjustments? Thanks!

    I'm having a similar problem, but only with jpg's. I have PS CS6, CC, and CC 2014. Other image file formats function normally with regard to the "open with" list. PS CC 2014 appears on the list. But with jpg's only PS CC appears on the "open with" list and 2014 can't be added by the browsing for it.
    The curious thing is that if I have any of the three versions of Photoshop open, click on Photoshop CC in the "open with" list, the image opens in whatever version is already open on my computer. This is true of all image formats. No matter which version I pick from the "open with" list it opens in the currently running program. I use only the latest version so keeping it open all the time is an easy work around. I won't uninstall any of the earlier versions lest more file association quirks result. it would be nice to have this matter fixed.

  • I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshoo

    I have an issue installing photoshop CC trial, I currently have elements and wanted to see the differences before buying, when installing through the creative cloud app I get the error message  Exit Code: 7 Please see specific errors below for troubleshooting. For example,  ERROR: DW041 ...   -------------------------------------- Summary --------------------------------------   - 0 fatal error(s), 1 error(s)
    ERROR: DW041: INSTALLDIR Volume D:\ doesn't exist.  -------------------------------------------------------------------------------------  System Requirements  and it will not install, It says cant find the path D: im not sure why because as far as I can see its set to install on drive C: which is where I want it!

    Exit Code: 6, Exit Code: 7 Installation Errors - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for information on how to review your installation logs

  • My creative cloud app comes up with a white screen when I open it

    when i open my creative cloud app it goes straight to a white screen. i am trying to use photoshop but it doesnt do anything in the app. any suggestions?

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • When Creative Cloud updated a few days ago (Win7) it reported no installed apps. In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run

    When Creative Cloud updated a few days ago (Win7) it reported I had no installed apps.
    In Lightroom I keep getting messages that a new version is available. Installed it from CC and it installed without error, CC shows I installed it, but it simply fails to run.
    How do I get CC to find apps installed under the previous version?
    And how do I get Lightroom CC to run?
    Peter

    I still don't know how to get CC to find that I have Photoshop CC installed, but running Creative Cloud, going to Preferences and signing out, then signing in again got Lightroom CC to work.
    Since Photoshop CC is still working despite apparently not being installed things are now OK, at least for the moment. But I'm not feeling at all happy with Adobe.

  • What does error code 50 mean when installing the creative cloud app?

    what does error code 50 mean when installing the creative cloud app?

    Hello,
    This thread may help
    Error code 50
    Let us know!
    Regards,
    Jo-Marie

  • When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/ac

    When I am trying to activate my membership which was bought in the states, I am told that the membership cannot be activated, as my Adobe ID is linked to a different country. I need the creative cloud apps immediately. What should I do to start working/activate my membership?

    Make sure that EVERY DETAIL is the same in every place you enter your information
    Verify Account https://forums.adobe.com/thread/1465499 may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/change-country-associated-with-adobe-id. html
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -email address https://forums.adobe.com/thread/1446019

  • I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens.  Help!

    I'm trying to download Photoshop CC with the creative cloud app. When I click on updates it just spins and spins, nothing happens.  Help!

    Hello,
    I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool. Sometimes - for whatever reasons - CC (together with the Apps) doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html  and follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter

  • When i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    when i try to download most of the creative cloud apps, it comes up with an error -2147024546. What does this mean?

    Nfunchio13 that is fairly unique error.  Unexpected errors like this are typically the result of the firewall settings or security software interfering with the Adobe Creative applications from being downloaded.
    Nfunchio13 what type of networking environment is your computer utilizing?  You can find guidance on how to resolve download errors at Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

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