Apps installed from disk, but Application Manager shows them as not installed

I have all Creative Suite (Master) apps installed from disk, but Application Manager shows them as not installed. Why?

I find a way that could be firing this issue.
First, I installed Creative Cloud in spanish language, then installed some apps like DW, PS, FW, FL, and some more.
Then, some days ago, I realized that my apps were in spanish language, but I prefer them in english, so I switched the language of CC to english in settings options.
Now, these apps installed in spanish language are marked as "not installed" and I see the option to install them. And applications installed before language change, are fine and tracked for updates.
Maybe the issue is related to language changed, the CC manager can't track the language change.
Hope to find a solution in short time, this could be a major issue for someone.
At this time, I'm re-installing the apps in english, I think they must override the spanish ones.
I'm using MacOS 10.8.4 (Mountain Lion) on MacBook AIR, Core i7 (if that make sense)
Cheers!
Mariano Carrizo

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Creative Cloud application manager shows none of my installed apps

I've searched through more threads in the community than I care to remember but I'm still none the wiser ... so here goes:
I have a mix of CC apps installed (Encore CS6, Premiere CC, Photoshop CC & CC2014 and more) some for quite a while. Suddenly, a few days ago the CC apps manager decided that I have none installed. This is what I've tried so far (I'm on Win7 Ultimate 64-bit):
1) Deleted the %AppData%/Local/Adobe/AAMUpdater directory. Didn't help
2) Uninstalled and re-installed CC Desktop app. Instead of the Install button next to all the apps I now see Trial! A restart seemed to fix that but still it's pretending I have nothing installed
3) Renamed the opm.db file in %AppData%/Local/Adobe/OOBE. No change even after another re-install of CC Desktop app.
4) Quit the App Manager opened Illustrator CC 2014 and checked for Updates (this seems to fire up Adobe Application Manager but maybe not the full-blown CC desktop app, not sure).
5) Uninstalled and re-installed the CC Desktop app. Before launching it I open Encore CS6 and check for updates. When I launch the CC desktop app it now decides that it wants to install Premiere Pro CS6 for me! I disagree and close the CC desktop app.
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How do I tell the CC application manager that Lightroom is not installed on my pc?

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Hi Jeff,
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Exit Code 7 is usually the result of a permission error. Please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. You will also want to review your installation log to determine which directories have compromised file permissions. You can find details on how to locate and interpret the installation log at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

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I don't believe the data on what is installed and what is not is held at Adobe; I think it is in your particular instance of the AAM that "knows" what is installed.
I'm not sure what happened to me will help you or not but... Also, I have a Mac not a Win7 system.
In my case, I had Acrobat X Pro and I download Acrobat XI. Acrobat does not like to install when there is an older version already on the machine. Adobe tells you to unistall the older version and then install the new version. Why this isn't in their install scripts is beyond me. The installer for Acrobat XI ran sucessfully. I didn't realize the problem until I went to open a PDF.
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Applications incorrectly marked as Installed in Creative cloud Application Manager

Morning all
I've just signed up to creative cloud, i installed the application manager, then started to download PS, AI, Firewirks and a few more, which was going to take a while so i left it to it over night.
In the morning all is good, i can run all the applications i downloaded (and still can)
I decided i wanted to install more, lets say Premier, however on opening Application manager, all that i have installed (and can run) are marked as "Install", and all that i have NOT installed, are marked as "installed". The main problem being that I am now unable to install the rest of the suite.
Oddly fireworks in correctly marked, and SOME of the apps ive not yet installed are still marked "Install" (Prelude, audition, muse etc)
And yes i have re-started!! the pc is on Win7 Ultimate x64

You can re-name the OOBE folder, so you will be able to install the software from the Adobe Application Manager.
If your using 32 bit version you have to navigate to C drive; Program File> Common File> Adobe> OOBE- Please re-name it to OOBE.old
If your using 64 bit version you have to navigate to C drive; Program File(X86)> Common File> Adobe> OOBE- Please re-name it to OOBE.old.
It will resolve the issue!

How does one force Application Manager to do a re-install?

I uninstalled Acrobat X to try and resolve some issues with plugins, but Adobe Application Manager insists it's already installed and won't let me download or attempt to re-install it again..
Can one force a re-install of an already installed application? Or at least persaude AAM to re-evaluate what is and what isn't installed? After all, I used it to install these apps - it should have some idea of what's what..

http://helpx.adobe.com/creative-cloud/kb/cant-install-acrobat-aam.html
.. did resolve my situation (there are occasions when my brain just melts and I can't digest what the heck I'm reading. Sigh. Apologies for wasted bandwidth.

Weird QT issue on Mav: stuttering from disk but ok from network

Issue is just as title implies. File stutters a lot when played from disk but is butter smooth when the same file is played from network
- Mac OS X is a clean install. No significant third party stuff or drivers installed. No crapware. Not even flash.
- Disk seems OK according to SMART status. No perm or disk errors. Some "dd" tests show 90MB/s read speed and ~50MB/s write speed.
- Issue occurs with both one and 2 monitors.
- Alternative video players like MPlayerX and Movist can play the same file on disk just fine.
- I have Obcene ammounts of RAM for a laptop.
Is this a known issue? Am I the only one suffering this weird behavior?
Thanks in advance!
Hardware Information:
          MacBook Pro (13-inch, Late 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.4 GHz Intel Core i5 CPU: 2 cores
          16 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 2:54:8
Disk Information:
          TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (419.31 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS31N
USB Information:
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. iPhone
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
          [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
          [loaded] com.google.keystone.agent.plist
User Login Items:
          ulzeraj
          iTunesHelper
3rd Party Preference Panes:
          TeXDistPrefPane
Internet Plug-ins:
          Default Browser.plugin
          QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Time Machine:
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 499.25 GB Disk used: 79.94 GB
          Destinations:
                    bkp [Network] (Last used)
                    Total size: 536.53 GB
                    Total number of backups: 16
                    Oldest backup: 2013-10-30 22:40:51 +0000
                    Last backup: 2013-11-12 00:55:42 +0000
                    Size of backup disk: Adequate
                              Backup size 536.53 GB > (Disk used 79.94 GB X 3)
Top Processes by CPU:
               4%          WindowServer
               1%          hidd
               1%          EtreCheck
               0%          SystemUIServer
               0%          configd
               0%          QuickTime Player
               0%          Terminal
               0%          aosnotifyd
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          98 MB              mds_stores
          98 MB              WindowServer
          98 MB              com.apple.IconServicesAgent
          82 MB              Finder
          82 MB              Mail
          82 MB              MPlayerX
          82 MB              Skype
          49 MB              Terminal
          49 MB              mds
Virtual Memory Statistics:
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          2.88 GB            Active RAM
          573 MB             Inactive RAM
          1.61 GB            Wired RAM
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          0 B                Page-outs

Issue is just as title implies. File stutters a lot when played from disk but is butter smooth when the same file is played from network
- Mac OS X is a clean install. No significant third party stuff or drivers installed. No crapware. Not even flash.
- Disk seems OK according to SMART status. No perm or disk errors. Some "dd" tests show 90MB/s read speed and ~50MB/s write speed.
- Issue occurs with both one and 2 monitors.
- Alternative video players like MPlayerX and Movist can play the same file on disk just fine.
- I have Obcene ammounts of RAM for a laptop.
Is this a known issue? Am I the only one suffering this weird behavior?
Thanks in advance!
Hardware Information:
          MacBook Pro (13-inch, Late 2011)
          MacBook Pro - model: MacBookPro8,1
          1 2.4 GHz Intel Core i5 CPU: 2 cores
          16 GB RAM
Video Information:
          Intel HD Graphics 3000 - VRAM: 512 MB
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0
          AirPlay: Version: 1.9
          AppleAVBAudio: Version: 2.0.0
          iSightAudio: Version: 7.7.3
System Software:
          OS X 10.9 (13A603) - Uptime: 0 days 2:54:8
Disk Information:
          TOSHIBA MK5065GSXF disk0 : (500.11 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) /: 499.25 GB (419.31 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS31N
USB Information:
          Apple Inc. Apple Internal Keyboard / Trackpad
          Apple Inc. BRCM2070 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Inc. iPhone
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Kernel Extensions:
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
          [loaded] org.macosforge.xquartz.privileged_startx.plist
Launch Agents:
          [loaded] org.macosforge.xquartz.startx.plist
User Launch Agents:
          [loaded] com.google.keystone.agent.plist
User Login Items:
          ulzeraj
          iTunesHelper
3rd Party Preference Panes:
          TeXDistPrefPane
Internet Plug-ins:
          Default Browser.plugin
          QuickTime Plugin.plugin
User Internet Plug-ins:
Bad Fonts:
          None
Time Machine:
          Mobile backups: ON
          Auto backup: YES
          Volumes being backed up:
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          Destinations:
                    bkp [Network] (Last used)
                    Total size: 536.53 GB
                    Total number of backups: 16
                    Oldest backup: 2013-10-30 22:40:51 +0000
                    Last backup: 2013-11-12 00:55:42 +0000
                    Size of backup disk: Adequate
                              Backup size 536.53 GB > (Disk used 79.94 GB X 3)
Top Processes by CPU:
               4%          WindowServer
               1%          hidd
               1%          EtreCheck
               0%          SystemUIServer
               0%          configd
               0%          QuickTime Player
               0%          Terminal
               0%          aosnotifyd
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          229 MB             Safari
          98 MB              mds_stores
          98 MB              WindowServer
          98 MB              com.apple.IconServicesAgent
          82 MB              Finder
          82 MB              Mail
          82 MB              MPlayerX
          82 MB              Skype
          49 MB              Terminal
          49 MB              mds
Virtual Memory Statistics:
          10.95 GB           Free RAM
          2.88 GB            Active RAM
          573 MB             Inactive RAM
          1.61 GB            Wired RAM
          435 MB             Page-ins
          0 B                Page-outs

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I deleted some of my text message histories to get rid of 'other' space (6.33 gb). They were gone from iMessage, but they still showed up in search, so they were still taking up space on my phone. I synced my iPhone (4s) with iTunes but the messages are still there. How can I get rid of these texts for good and have more space on my phone? 6.33 gb of other space is way too much, thats almost half of my overall available space (13.5 gb.) I don't want to reset my phone and lose all my other texts/ app progress/ photos. I do have backups, but when I restore from the backup the other space comes back along with everything else. What can I do to get rid of this other space and the 'deleted' text messages? (I'm running iOS 6.1.3 if that helps)

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I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

I had an app previously, but now it shows I do not. How can I retrieve this, since I've already paid for it? I have 2 photos- one showing it in my cloud- and two the app itself. Please help

redownload it,, either by syncing with iTunes or directly from your phone using the app store.

When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp b

When trying to update Acrobat XI I get a 1328 error each time. I have uninstalled XI and reinstalled it from disk. When trying to update the newly installed XI I still get the 1328 error. I have searched my C: drive for the file C:\config\Msi\PTA082.tmp but with no sucess. Any suggestions?

Hi Berriedale,
Please try the below steps and check.
Turn off any antivirus or software security program.
Download the update patch 11.0.10 manually from the below link and run it.
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5859
Regards,
Anand

Apps installed from disk, but Application Manager shows them as not installed

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