Apps not getting moved from/to iPhone via iTunes

My wife is having problems with her iPhone and iTunes.  Apps are not getting removed from the iPhone or are not getting moved to the iPhone from iTunes.  Apps that iTunes says are there are not on the iPhone.
She has tried multiple times to remove/install and applied changed and synced, but nothing seems to change.
iTunes version 11.3.1 (2)
iPhone 4s IOS 7.1.2

Oh, wanted to share at least one workaround for those with the issue.  You can at least access visit the itunes app and download your music that way and add it to the playlists on the phone.  Just for some reason, iTunes won't synchronize most purchased music to the phone.

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