Apps on AppStore won't update apps. Everytime I hit update on one of the apps, it opens up that certain app and doesn't update it. Any ideas on what's going on?
The apps on my AppStore won't update. It gives me the notification on the App Store on the app, and when I check it and hit update, it just opens up the app. none of the apps will update because all they will do is just open the app. anyone know what to do?
As you can see when I go to my Updates page in the App Store, as an example you can see that Facebook shows an Update button. However, it's already updated and when I click update it simply opens FB.
If I open the App Store and search for Facebook, it shows the Open button next to it. This Updates page has a major bug.
And why does Chrome and Vevo still show up under the Updates page? Shouldnt they be under the Purchased section?
Im still on 7.0.6 but I highly doubt that is the issue as this wasn't happening up until a month or two ago. I thought nothing of it until so many people kept reporting the same bug/error. Has anyone found a fix for this?
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Hi I have the orginal iPad ,,,and had software updates done on both iPhone & iPad ,one thing I noticed everytime I hook my iPad & iPhone up to iTunes update software or upgrades I seem to loose very important emails from both iPhone & iPad ,,,so that's one issue that apple could not explain causes ,,the other problem is recently this year I noticed that I will email my friends then a couple of weeks later go to email same friends email address are felted from my contacts ,this is happening a lot now ,,but not on iPhone only iPad ,any ideas ,,,I knew to forum so any help appreciated ,,,
Emails are not included with the backup for each device. If the account is an Exchange or IMAP account, all server stored mailboxes and the messages within remain on the server. If a POP account, if received messages remain on the server the messages will be re-downloaded. If no longer available on the server, this has nothing to do with updating the iPhone or iPad.
Are you syncing contacts with a supported address book app on your computer or over the air with an email account that supports syncing contacts over the air? Not a good idea to depend on a portable device alone for contacts. Although contacts are included with the backup for each device, so is a significant amount of other data. If something goes wrong with the device's backup in regards to this data and you aren't syncing contacts direct with a supported address book app on your computer or over the air with an email account that supports it, your contacts can be lost. Not to mention if either device or both devices are lost or stolen. -
after downloading the new itunes and also ios 5 for my ipad 2, I cannot get itunes to open for more than 3 seconds without it crashing on me. I have uninstalled it and re-installed it with no luck. Windows says iTunes has stopped working. I have also tried a "repair" of the program but nothing. Help please?!
Do you have Internet Security Software turned on in your Internet Explorer?
I turned mine off, as I have Norton AV. Go into Internet Explorer and check to see if you have that on and try turning that off...and then try to get back onto FF. You may have to restart your computer, I'm not sure, as I'm not a techie. I just know that the Internet Security Software clashed with my Norton AV.
Good luck!!!
Donna
PS Go with the user's suggestion above me, sounds the right way to go...thank God for the techies, eh? :) -
My iphone wont download any apps. It lets me enter password but then the app just flicks back to the price and doesn't download. Any idea why?
It was fine until i updated to iOS 5Have you tried:
1. Resetting your iPad; hold down the Sleep and Home button for about 10 seconds until you see the Apple logo.
2. Turn OFF your router for 30 seconds and ON again. -
Sry for disturbing, but i would to ask that how to overcome the problem of synchronising ? Itune showing me that the sync session is failed to start with my Ipad mini. Any ideas about what is going on ?
What are you trying to sync?
I see you are on ios 7.
I also had upgraded my iPad Mini to ios 7 & then the 1st time I tried to open a Numbers file that was set up to sync w my MacBookPro, I got a warning that I would not be able to sync it any more w my Mac until I upgraded to Mavericks.
So if you are trying to sync Numbers, Pages or Keynote files between your iPad mini in ios 7 and a Mac that hasn't been upgraded to Mavericks that could be the problem.
I was very shocked to get that message since I bought Numbers on the iPad so that I could have a particular file on both devices & keep them synced. I had no clue when I upgraded to ios 7 on the iPad Mini that it would make it so the files in the iWorks apps woudln't sync any more.
So I finally decided to go ahead & upgrade to Mavericks after carefully preparing & updating other software so that it would work w Mavericks. But I got error messages so haven't even been able to download Mavericks & now having 2nd thoughts about doing so.
iPad mini ios 7
MacBookPro Mid 2012 Mountain Lion
iphone 4S ios 6 -
While downloading podcasts to my library, I am getting the message, "the iTunes Library file cannot be saves. An unknown error occured (-54)." Any idea of what is going on?
Thanks.The problem went away on its own. Not sure what was the problem but perhaps somehow the system was out sync internally due installing Lion 10.7.3/Snow Leopard 10.6.8/10.7/10.7.3 with iTunes 6 installing after the 10.7.3 and then needing to be installed again after the second 10.7.3 install from the updater model.
I kept accepting the error message and checking iTunes music file. No podcast downloads were actually rejected. -
I purchased a Shakira movie (HD). I watch it OK in my PC, but when trying to watch it in my TV using Apple TV I get an endless rolling wheel. I can watch other Apple Store movies with no problem. Any idea of what's going on?
Welcome to the Apple Community.
Try repopulating iTunes with the problematic files. -
I am having problems with my time capsule.
It's not backing up... if I enter the time machine, all I see is a black page, any day I look, since the day I bought it.
Was not like this before Oct 25...
Any ideas on what's going on and what should I do to make it work again?Check the USB cable first to make sure that it is operating correctly on another connection.
You may need to use a powered USB hub with the drive since the USB port on the Time Capsule is not a high powered port like you have on your Mac.
You may need to use the powered hub even if the hard drive has its own external power supply. -
I'm having trouble with my clone tool. When I am cloning it appears OK (the image within the brush circles is the correct colours) however once the cloning is done, it processes leaving me with a darkened blur. Any help with what's going on would be appreciated.
Which tool in Camera Raw, exactly? The Spot Removal Tool? Adjustment Brush?
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I have an Apple Trackpad that shows that it is connected with Bluetooth but it is not responding. I've tried restarting the computer, disconnecting and reconnecting and also turning the trackpad on and off but it simply does not respond. Does anyone have any idea on what is going on here?
There are reports of similar behavour but generally it is due to battery connections. Is the indicator light working steadily or does it blink or even not function. Here is the Apple document dealing with some of the problems.
http://manuals.info.apple.com/MANUALS/1000/MA1544/en_US/Magic_Trackpad_UG.pdf
Is your machine within the guarantee period or under Apple care. If so, return it to any apple retailer for examination and possible replacement. -
i updated my iphone 4s to the new ios 6.1.3 after installing it the device displayed itunes with a USB symbol and cannot come up. please any ideas
Do as the diagram indicates: Connect your iPhone to your computer. Open iTunes on the computer and restore your device.
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HT1414 Trying to update apps and it says can't any ideas?
I am trying to update my apps and keep telling me I can't update at the present time tells me to retry and then it says the same thing any suggestions
Hi. I had same frustrating problem and could get no answers. So finally I just deleted as they were free apps (CNN and Star Walk), I then re-installed. Works fine but still an explained and unsettling experience .
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HT4623 My general settings page does not have a software update option, any ideas on what to do?
My general settings page does not have the software update option on it does anyone know what I need to do? Was trying to update iOS
The Settings > General > Software Update option only appears when you have iOS 5+ installed, if you have iOS 4 then you will need to follow the second part of that article and update via your computer's iTunes.
Connect the iPad to your computer's iTunes and copy any purchases off the iPad to your computer via File > Transfer Purchases. You may also want to copy photos and any important documents off the iPad as well e.g. via the file sharing section at the bottom of the device's apps tab when connected to iTunes, via wifi, email, dropbox etc - they should be included in the backup, but it's best to have a copy of them outside of the backup just in case. You can then force a backup of the iPad by right-clicking the iPad 'Device' on the left-hand side of iTunes and selecting 'Backup'.
Then start the update by selecting the iPad on the left-hand side of iTunes, and on the Summary tab on the right-hand side clicking the Check For Updates button
Updating to iOS 5+ : http://support.apple.com/kb/HT4972
If it's a first gen iPad then it should be update to iOS 5.1.1, if it's an iPad 2 (or 3) then it will update to iOS 6 (so you will lose the built-in YouTube app and the Maps app will change). -
I have an iMac with OS X Lion 10.7.5,an iPhone 5s with iOS 7.1.2 and an iPad with iOS 7.1.2. all software is up to date. My problem is I do not receive all my e-mail on all 3 devices all the time. I seem to get them on my phone , but not all show up on my iMac or iPad. Any ideas as to what is going on and what can I do to resolve this issue? thanks
On the iPhone, go into Settings -> Store and turn off "Automatic Downloads" for Apps (and Music and Books, if you wish). You can also do that on the iPad to prevent it from going in the opposite direction.
That will stop any automatic downloading... to prevent them from coming over when using iTunes, select the phone (under Devices), Apps, and then uncheck "Automatically sync new apps." Again, do the same for the iPad if you wish. -
IMac i7 restarts randomly. Any idea on what is going on? Error report is as follows:
Interval Since Last Panic Report: 270898 sec
Panics Since Last Report: 2
Anonymous UUID: 5B88E2FD-1E0B-4DBF-8DC0-1FD609ACEAFA
Wed Jul 24 10:37:55 2013
panic(cpu 4 caller 0xffffff80024b7b95): Kernel trap at 0xffffff800281c924, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0x0000000000000128, CR3: 0x00000000275b101f, CR4: 0x00000000000606e0
RAX: 0x0000000000000128, RBX: 0xffffff8025a26808, RCX: 0xffffff8027ac5408, RDX: 0x00000000000000e0
RSP: 0xffffff81d2eab7e8, RBP: 0xffffff81d2eab820, RSI: 0x0000000000000128, RDI: 0x00000000ffffffff
R8: 0x0000000000004000, R9: 0x0000000000000fff, R10: 0xffffff81d2eab4e0, R11: 0xffffff803c283220
R12: 0x0000000000000000, R13: 0x0000000000000001, R14: 0xffffff803ae585d0, R15: 0xffffff80323c72e8
RFL: 0x0000000000010282, RIP: 0xffffff800281c924, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000128, Error code: 0x0000000000000002, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81d2eab480 : 0xffffff800241d5f6
0xffffff81d2eab4f0 : 0xffffff80024b7b95
0xffffff81d2eab6c0 : 0xffffff80024ce4ad
0xffffff81d2eab6e0 : 0xffffff800281c924
0xffffff81d2eab820 : 0xffffff800251345c
0xffffff81d2eab850 : 0xffffff80024f19ec
0xffffff81d2eab8a0 : 0xffffff80024f0fe1
0xffffff81d2eab8e0 : 0xffffff80024f14da
0xffffff81d2eab960 : 0xffffff80024f9f68
0xffffff81d2eab9b0 : 0xffffff80024f2f02
0xffffff81d2eabcc0 : 0xffffff800276e4af
0xffffff81d2eabd20 : 0xffffff800276e6ab
0xffffff81d2eabe00 : 0xffffff80024f2882
0xffffff81d2eabe90 : 0xffffff800276a8bd
0xffffff81d2eabf50 : 0xffffff80027e17da
0xffffff81d2eabfb0 : 0xffffff80024cecf3
BSD process name corresponding to current thread: KernelEventAgent
Mac OS version:
12A269
Kernel version:
Darwin Kernel Version 12.0.0: Sun Jun 24 23:00:16 PDT 2012; root:xnu-2050.7.9~1/RELEASE_X86_64
Kernel UUID: 8D5F8EF3-9D12-384B-8070-EF2A49C45D24
Kernel slide: 0x0000000002200000
Kernel text base: 0xffffff8002400000
System model name: iMac12,2 (Mac-942B59F58194171B)
System uptime in nanoseconds: 128647201481382
last loaded kext at 51013118567983: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f84709000, size 65536)
last unloaded kext at 59254997226539: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f84709000, size 57344)
loaded kexts:
com.apple.driver.AppleIntelProfile 97
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.0.9f8
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.0f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.0f2
com.apple.driver.AppleSMCLMU 2.0.2d0
com.apple.driver.AppleLPC 1.6.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.ApplePolicyControl 3.2.6
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleIntelHD3000Graphics 8.0.0
com.apple.driver.AppleIntelSNBGraphicsFB 8.0.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.driver.AppleIRController 320.15
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.AppleUSBHub 5.1.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleFWOHCI 4.9.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleAHCIPort 2.4.0
com.apple.driver.AppleUSBEHCI 5.1.5
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleProfileTimestampAction 97
com.apple.driver.AppleProfileThreadInfoAction 97
com.apple.driver.AppleProfileRegisterStateAction 97
com.apple.driver.AppleProfileReadCounterAction 97
com.apple.driver.AppleProfileKEventAction 97
com.apple.driver.AppleProfileCallstackAction 97
com.apple.iokit.AppleProfileFamily 97
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.0f2
com.apple.iokit.IOAudioFamily 1.8.9fc9
com.apple.kext.OSvKernDSPLib 1.6
com.apple.kext.triggers 1.0
com.apple.iokit.IOSurface 86.0.2
com.apple.iokit.IOBluetoothFamily 4.0.9f8
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.driver.AppleHDAController 2.3.0f2
com.apple.iokit.IOHDAFamily 2.3.0f2
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f8
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.3d11
com.apple.kext.AMD6000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleGraphicsControl 3.2.6
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBHIDKeyboard 165.5
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.5
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.0
com.apple.iokit.IOUSBFamily 5.1.6
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 16 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 2048 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x0198, 0x393930353432382D3037332E4130304C4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533643465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: Microsoft Optical Mouse with Tilt Wheel, 0x045e (Microsoft Corporation), 0x00d1, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: My Passport 0748, 0x1058 (Western Digital Technologies, Inc.), 0x0748, 0xfd130000 / 6
USB Device: Keyboard Hub, apple_vendor_id, 0x1006, 0xfd140000 / 5
USB Device: Apple Keyboard, apple_vendor_id, 0x024f, 0xfd142000 / 7
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 3That panic was not caused by third-party software. If the problem is recurrent, the possibilities are:
A stale or corrupt kernel cache
A damaged OS X installation
A fault in a peripheral device, if any
Corrupt non-volatile memory (NVRAM)
An internal hardware fault (including incompatible memory)
An obscure bug in OS X
You may already have ruled out some of these.
Rule out #1 by booting in safe mode and then rebooting as usual. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
You can rule out #2 and #3 by reinstalling the OS and testing with non-essential peripherals disconnected and aftermarket expansion cards removed, if applicable. Sometimes a clean reinstallation (after erasing the startup volume) may solve a problem that isn't solved by reinstalling in place, without erasing.
Corrupt NVRAM, which rarely causes panics, can be ruled out by resetting it.
If your model has user-replaceable memory, and you've upgraded the memory modules, reinstall the original memory and see whether there's any improvement. Be careful not to touch the gold contacts. Clean them with a mild solvent such as rubbing alcohol. Aftermarket memory must exactly match the technical specifications for your model. Memory that is either slower or faster than specified may be incompatible.
The Apple Hardware Test or Apple Diagnostics, though generally unreliable, will sometimes detect a fault. A negative test can't be depended on. Run the extended version of the test.
In the category of obscure bugs, reports suggest that FileVault may trigger kernel traps under some unknown conditions. Most, though not all, of these reports seem to involve booting from an aftermarket SSD. If those conditions apply to you, try deactivating FileVault.
Connecting more than one display is another reported trigger for OS X bugs.
If your system is not fully up to date, running Software Update might get you a bug fix.
In rare cases, a malformed network packet from a defective router or other network device can cause panics. Such packets could also be sent deliberately by a skillful attacker. This possibility is something to consider if you run a public server that might be the target of such an attack.
If none of the above applies, make a "Genius" appointment at an Apple Store to have the machine tested. You may have to leave it there for several days. There isn't much point in doing this unless you can reproduce the panic, or if you can't, it happens often enough that it's likely to be repeated at the store. Otherwise you may be told that nothing is wrong.
Print the first page of the panic report and bring it with you.
Back up all data on the internal drive(s) before you hand over your computer to anyone. If privacy is a concern, erase the data partition(s) with the option to write zeros* (do this only if you know how to restore, and you have at least two independent backups.) Don’t erase the recovery partition, if present.
Keeping your confidential data secure during hardware repair
*An SSD doesn't need to be zeroed.
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