Apps purchased on phone, lost and not backed up...missing purchase history
I have a real issue here that is infuriating.
I updated my iPhone recently which, for some reason, disabled my apps other than those that came with the phone. (There are close to 80 purchased in the last year.) A friend suggested I "Restore" my phone, but back it up first.
Well, I did not know that I had to sync my apps to save them. All of them were downloaded with my iPhone...every one.
When I go to "Purchase History" in iTunes, it only shows music I purchased with my PC, even though I only have one iTunes account.
To further complicate the matter, the e-mail account associated with my account has been out of date since before I bought my iPhone, and I do not have ONE SINGLE e-mail from Apple.
Someone PLEASE tell me that the App Store is not the ONLY site on the planet that does not keep a record of your transactions. The thought of that possibility infuriates me like nothing has in my 15 years of using Apple products.
How do I get the list of apps I have already purchased, and WHY doesn't Apple make them easier to access?
Having to sync apps is documented.
Overview of syncing iPhone or iPod touch with your computer
http://support.apple.com/kb/HT1386
Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702
"Also make sure you are signed into your iTunes account used to purchase the application. You can check by scrolling to the bottom of the page after accessing the App Store or iTunes Music Store from your iPhone or iPod touch. If you are signed in, scroll to the bottom to see your account name displayed above the iTunes Store Terms and Conditions. If you are not signed in, "No Account" will be displayed."
The fact that your email address is inactive and that you do not know for sure what iTunes store account you purchased the app with would make me infuriated with myself as well but not not at Apple if I were in your shoes.
At this point the only thing you can do is try and remember what account you used because it will contain the purchase history.
All you can do is chalk it up to lesson learned.
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