Apps quit unexpectedly says thread 0 crash (?) tried all the recommended fixesd
Hi everyone - I know I'm on borrowed time with my 10 year old Mac mini but recently after installing new Camino and most recent Flash plugin that is compatible with 10.4.11 I started to have all apps quit unexpectedly, and so far I noticed it always happens right after trying to access Screen Saver in System Preferences or when I try to play a file in iTunes. I already repaired disk permissions and used disk repair from installer CD. I'm not able to copy the reports for some reason but they all say "thread 0 crash EXC.BAD.INSTRUCTION" The iTunes crash shows " libmathCommon.Adylib" in the reports. Anyone who attempts to help will get points from me - Thanks so much!!!
Hve you tried:
Uninstalling Camino
Repairing permissions
Are you sure you installed the correct version of Flash Player?
You can check here: http://www.adobe.com/products/flash/about/ to see which version you should install for your Mac and OS. Note that version 10,1,102,64 is the last version available to PPC Mac users*. The latest version,10.3.183.23 or later, is for Intel Macs only running Tiger or Leopard, as Adobe no longer support the PPC platform. Version 11.4.402.265 is for Snow Leopard onwards.
* Unhelpfully, if you want the last version for PPC Macs, you need to go here: http://kb2.adobe.com/cps/142/tn_14266.html and scroll down to 'Archived Versions/Older Archives'. Flash Player 10.1.102.64 is the one you download. More information here: http://kb2.adobe.com/cps/838/cpsid_83808.html
You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):
http://kb2.adobe.com/cps/909/cpsid_90906.html
and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.
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Hi, I have a MacBook Pro 13" laptop with Mac OSX Version 10.6.8 Processor 2.26GHz Intel Core 2 Duo. Memory 2GB 1067 MHz DDR3. After looking at the recomended steps to take prior to downloading Lion I now discovered the App Store.app application will not open. All i continue to get is "App Store.app quit unexpectedly. Click Report to open the application again". It contains a very long list of wording I am not familar with in the Problem details and system configuration. See below. I do hope in doing this I have not broken any rules with regards to the amount of wording we are permitted to use. Thank you in advance. Regards Don.
Process: App Store [968]
Path: /Applications/App Store.app/Contents/MacOS/App Store
Identifier: com.apple.appstore
Version: 1.0.2 (63.1)
Build Info: Firenze-630100~1
Code Type: X86-64 (Native)
Parent Process: launchd [100]
Date/Time: 2011-07-21 16:09:55.103 +1000
OS Version: Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report: 117649 sec
Crashes Since Last Report: 25
Per-App Interval Since Last Report: 103 sec
Per-App Crashes Since Last Report: 25
Anonymous UUID: A277F52C-F074-4661-9270-19F7F36E205B
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
*** Terminating app due to uncaught exception 'NSImageCacheException', reason: 'Cannot lock focus on image <NSImage 0x1003aa870 Size={0, 0} Reps=(
)>, because it is size zero.'
*** Call stack at first throw:
0 CoreFoundation 0x00007fff853ef7b4 __exceptionPreprocess + 180
1 libobjc.A.dylib 0x00007fff8456ef03 objc_exception_throw + 45
2 CoreFoundation 0x00007fff853ef5d7 +[NSException raise:format:arguments:] + 103
3 CoreFoundation 0x00007fff853ef564 +[NSException raise:format:] + 148
4 AppKit 0x00007fff807c39cc -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 319
5 AppKit 0x00007fff807c3883 __-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_1 + 100
6 AppKit 0x00007fff80757c1d -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 178
7 AppKit 0x00007fff807c3809 -[NSImage lockFocusWithRect:context:hints:flipped:] + 289
8 AppKit 0x00007fff807c36d3 -[NSImage lockFocusFlipped:] + 142
9 App Store 0x000000010001c840 0x0 + 4295084096
10 AppKit 0x00007fff8074c444 -[NSControl drawRect:] + 405
11 AppKit 0x00007fff80744cc5 -[NSView _drawRect:clip:] + 3390
12 AppKit 0x00007fff80743938 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1325
13 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
14 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
15 AppKit 0x00007fff80768c5a -[NSToolbarItemViewer _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 301
16 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
17 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
18 AppKit 0x00007fff80743ca2 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2199
19 AppKit 0x00007fff8074200a -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 767
20 AppKit 0x00007fff80741b2c -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 254
21 AppKit 0x00007fff8073e3de -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 2683
22 AppKit 0x00007fff806b7c0e -[NSView displayIfNeeded] + 969
23 AppKit 0x00007fff80669922 -[NSWindow _setFrameCommon:display:stashSize:] + 1895
24 AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
25 AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
26 AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
27 AppKit 0x00007fff80649a91 loadNib + 226
28 AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
29 AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
30 AppKit 0x00007fff8064635b NSApplicationMain + 279
31 App Store 0x00000001000013f4 0x0 + 4294972404
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x00007fff82e360b6 __kill + 10
1 libSystem.B.dylib 0x00007fff82ed69f6 abort + 83
2 libstdc++.6.dylib 0x00007fff823a85d2 __tcf_0 + 0
3 libobjc.A.dylib 0x00007fff84572b39 _objc_terminate + 100
4 libstdc++.6.dylib 0x00007fff823a6ae1 __cxxabiv1::__terminate(void (*)()) + 11
5 libstdc++.6.dylib 0x00007fff823a6b16 __cxxabiv1::__unexpected(void (*)()) + 0
6 libstdc++.6.dylib 0x00007fff823a6bfc __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
7 libobjc.A.dylib 0x00007fff8456efa2 object_getIvar + 0
8 com.apple.CoreFoundation 0x00007fff85447969 -[NSException raise] + 9
9 com.apple.AppKit 0x00007fff80669be4 -[NSWindow _setFrameCommon:display:stashSize:] + 2601
10 com.apple.AppKit 0x00007fff8067fb34 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 787
11 com.apple.AppKit 0x00007fff8067f7d2 -[NSWindow orderWindow:relativeTo:] + 94
12 com.apple.AppKit 0x00007fff8064b974 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1726
13 com.apple.AppKit 0x00007fff80649a91 loadNib + 226
14 com.apple.AppKit 0x00007fff806491a4 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 763
15 com.apple.AppKit 0x00007fff80648dd9 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 326
16 com.apple.AppKit 0x00007fff8064635b NSApplicationMain + 279
17 com.apple.appstore 0x00000001000013f4 0x100000000 + 5108
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff82e00c0a kevent + 10
1 libSystem.B.dylib 0x00007fff82e02add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff82e027b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff82e022de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff82e01c08 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 2:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 3: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff82e22a6a __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff82e26881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff82b9c690 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff87f874c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib 0x00007fff82e20fd6 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff82e20e89 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff82e01a2a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff82e01e3c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff82e01aa5 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff707472f8 rcx: 0x00007fff5fbff358 rdx: 0x0000000000000000
rdi: 0x00000000000003c8 rsi: 0x0000000000000006 rbp: 0x00007fff5fbff370 rsp: 0x00007fff5fbff358
r8: 0x00007fff7074aa60 r9: 0x0000000000000063 r10: 0x00007fff82e320fa r11: 0x0000000000000206
r12: 0x00007fff85474b09 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff82e360b6 rfl: 0x0000000000000206 cr2: 0x00007fff705bdfd0
Binary Images:
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0x7fff89276000 - 0x7fff8927cff7 IOSurface ??? (???) <04EDCEDE-E36F-15F8-DC67-E61E149D2C9A> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
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Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: ZTEUSBDIAGPort, PPP (PPPSerial), ppp0
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: ZTE CDMA Technologies MSM, 0x19d2, 0x0031, 0x24100000 / 3
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2Hi danadixon77, thank you for your reply. I followed your instructions and put that file in the trash basket, Restarted "Is thaat the same as Reboot" the computer and am still getting the same appstore quit etc as before. Should I empty the trash basket or put back that file?
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Since uploading Maverick, all of my Microsoft apps give an error message "(name of the app) quit unexpectedly. Click Reopen to open the application again." However, this does nothing but renew this window. I have to click on the "OK" button to get rid of the error message. What to do?
Very Important, how much Free Space is on your Hard Drive first of all? Click on the Macintosh HD on the Desktop, then do a Get Info on it.
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.
Do they launch OK while in Safe Mode? -
my iphone just stopped connecting to my wifi and i have tried all the recommended troubleshooting with no success. Also when i send a text , it shows it coming from my email address instead of my cell #. i dont receive any text going to my cell #. help
If i understand what you are saying then you are seeing the WiFi indicator after connecting but Apps are saying that they are not connected to the internet?
Your router may not have given your iPod a valid IP address. Go to Settings > Wifi > your network name and touch the ">" to the right to see the network details. If the IP address starts with 169 or is blank then your router didn't provide an IP address and you won't be able to access the Internet.
Sometimes the fix can be to restart your router (remove power for 30 seconds and restart). Next, reset network settings on your iPod (Settings > General > Reset > Reset network settings) and then attempt to connect. In other cases it might be necessary to update the router's firmware with the latest from the manufacturer's support web pages.
If you need more help please give more details on your network, i.e., your router make, model and version, the wifi security being used (WEP, WPA, WPA2), etc. -
ipod classic 160 gb. Unable to Restore. Also cannot format via C:\ right click on drive and Format. Have tried all the recommended steps I can find. No luck. Any suggestions?
do you need an internet connection to do a restore? (after downloading the software of course)
I can't get to a different connection until Friday night...
It doesn't seem like the antivirus and whatnot made any difference.
what kind of hardware problem do you think it is/would it be fixable or would I have to buy a whole new ipod?
I think the harddrive is still okay... it feels the same vibration wise now as it was when it was working fine- no awkward clicking or movements like I experienced when my old laptop's harddrive crashed. -
Hi, My wife has developed a problem overnight after charging her phone. The Problem is a black screen. I have tried all the recommendation from the support article, however the iPhone 4 screen still remains black
Take the iPhone to an Apple store genius bar for testing, and if it is defective and under warranty they will replace. Since you say iPhone 4, was this a used or refurbished iPhone?
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HT1212 Phone disabled. I tried all the recommendations.
I tried all the recommendations on line. Can't get to the recovery mode in iTunes. My 14 year old son does not have his own Itunes, it is set up on my as it was my old phonent and has never synced iphone 4 device with iTunes. Any other ideas to help unlock his phone please? Do I just need to go to an Apple store? Thanks!
Hi Gbragg,
You should take a look at this related post:
https://support.mozilla.org/en-US/questions/925387
There are some links to a few Knowledge Base articles in there. Have you tried those steps yet? I'd also try the suggestions by cor-el. He is one of our most brilliant contributors!
Hopefully this helps! -
I have tried all of the recommended troubleshooting methods but none of them seem to work. This issue began despite no change being made to Firefox, or my computer; it just spontaneously stopped responding after launch.
Not only does Firefox stop responding, but it also prevents any other programs from being launched, and make already launched programs extremely slow. Furthermore, once it stops responding, it becomes impossible to get rid of; the only way is to log off, or restart the computer entirely.Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware -
Hi
I changed over from windows 7 to windows 8 and now my previously bought songs will not play.Tried to follows all the intructions for authorising my computer but can't seem to make sense of them.The instructions don't seem to be for windows 8.Can somebody help?
Thank You
RobertHello Robert,
With the latest version of iTunes on Windows, the menu bars are hidden, and it sounds like yours need to be enabled before you can authorize your computer. You can follow these steps to enable the menu bars:
To keep the iTunes menus active, change the setting by selecting the Menu icon in the upper-left, and then selecting Show Menu Bar. Alternatively, you can press Control-B.
You can find the full article here:
iTunes: Turning on iTunes menus in Windows 8 and 7
http://support.apple.com/kb/HT5610
Once you have those turned on, you should be able to go to "Store>Authorize This Computer..." as outlined in this article:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/HT1420
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I have a Photoshop CS5 on a Mac. Over the past 2 weeks, my Photoshop has quit on me unexpectedly 3 times, and all 3 times it has deleted all my information made in the past 2 months. By information I mean what recent files I have opened and any brushes I made in that time. Does anyone know what this may be? In that time I have tried reinstalling it but that just deletes all brushes I've ever made. I have no clue why it's doing this. and I forget what it said my error was so I don't know any extra information about that.
Also if anyone knows the number for the photoshop support, that would help tremendously. I can never find it and the computer just sends me into circles.
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I can no longer connect to wifi with the my phone. This is very troubling. I am planning on getting a new non-apple phone.
Hi there jmichel216,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
-Griff W. -
Every time I try to download a PDF file from a website, I get an error message that "Adobe Acrobat/Reader cannot be opened in a web browser, close it and try again". I have uninstalled and re-installed both firefox and adobe reader as well, and then followed the suggestions again. Still doesn't work. I am running Windows XP
Also, sorry -- one more thought:
When I run through the "Troubleshoot compatibility" it tells me that something is incompatible ("issues found: Incompatible Application"). when it asks me, "which version of Windows did this program work on before?" it doesn't give me windows 7 as an option.
Help! -
I inserted a printer setup disk but now the thing won't eject no matter what I do! Help was of no help. I'm hoping someone out there has run into this problem with a MacBookPro and can suggest something to try.
Try these various remedies:http://guides.macrumors.com/Force_Eject_a_Stuck_CD_or_DVD
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My Windows7 computer won't recognize my iPhone4. I've tried all the help tactics.... HELP!
When you say you have tried all the help tactics I assume you have tried all the things mentioned here
http://support.apple.com/kb/TS1538 -
I made a keynote then saved it to a flash drive. When I tried to open the keynote on another computer using the flash drive t says, "keynote quit unexpectedly". I have tried multiple times but it never worked. Please help, thanks.
Yes, the Old Master file has a folder for each year where I find all photos from that specific year. I am attaching a screen shot of the file.
In the meantime i have managed to download all photos (it did not download any video files though in mpg, avi, 3gp, m4v,mp4 and mov format) to a new iphoto library. Unfortunately the photos are quite mixed and often doubled up. I ma considering to purchase iphoto library which checks all duplicates in iphoto. this will save me a lot of time. What do you think?
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