Apps still showing as installed after a reformat

Recently did a clean install of OSX, all updates available installed.
Previously purchased 2 apps, Facetime and Twitter. Facetime is showing as installed, but its not in my applications folder, and Twitter is showing an update that when i click on it, tells me i need to sign on the account i purchased it from. I only have the one account.
Needless to say im confused.
Pls Help

Hi,
The v10.6.7 combo update addresses some Mac App Store bugs that may help.
http://support.apple.com/kb/DL1361
Restart your Mac after the combo is installed. It's ok to do this even if you are already running v10.6.7.
If necessary, MAS troubleshooting help here.
FYI... any apps whether purchased or free will show up in your Mac App Store account as well as iTunes - Purchased History regardless of whether or not you do a clean install on your Mac(s). The iTunes store and the MAS are one in the same.
Carolyn
Message was edited by: Carolyn

Similar Messages

Deleted app, still showing as installed, can't reinstall

I deleted Illustrator and a couple of ther apps from my cloud stack to save space, but didn't notice the uninstall tool on each app. I used a tool call app cleaner that finds and deletes associated files.
All else is fine, but the app manager still shows Illustrator as installed and there seems to be no way to download and reinstall. The other apps deleted the same way show as uninstalled and the installed apps are still working fine, just a phantom Illustrator listing in the app manager that I'd like to reset.

It seems there is still some Illustrator files present on the machine that is being detected by AAM. Let's run the Adobe Creative Suite Cleaner Tool and remove the remnants of Ai CS6.

Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8. I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated. Restarted both Itune

Hi there, I have installed iTune on my new Toshiba laptop which runs on Win 8. I can update itune on Toshiba laptop, sync but the iphone Apps still showing app to be updated. Restarted both Itune and iphone....reset phone backup....to no avail.....HELP!

I have removed now all bloatware from laptop, CCleaner run and some more stuff: installed Libre Office, Free Avast, Mozilla Firefox - Spotify was preinstalled. And now this is even better - really simple and fast.
I also removed Ethernet completely, as I don't want to be locked at one place. It's not cool to use laptop on divan sofa. So tired after hour of sitting in uncool position. Wifi speed loss is almost 50%. 95 Mbps I get from 100 Mbps at Ethernet and on Wifi in laptop I get at max 50 Mbps. It's only for end this year this way, then I will slow down my connection anyway as for one person and laptop/smartphone it's way too much of speed for 40 €. With 27€ I can get the same 10M/10M and it will be more than enough. Now I have 100M/10M.
I'm also considering about 50M/10M option for 32.90 €, but I will see what I do. I download now test file 10GB and it loads 30-40 Mbps and sometimes even as fast as 50 Mbps. It depends on server also, but ebven on Google, which works on Ethernet at 95 Mbps, it is on Wifi nothing more than 51 Mbps.
It's also 10GB of 1,100 Offlined tracks, I tested it now. So on trips 32GB card should be enough for my phone. I'm going to one soon :)

My version of Lightroom 6 is still showing trial version after Serial Number has been Installed. I have tried re-installation but still have the same problem. Could you please forward a solution to this problem.

My version of Lightroom 6 is still showing trial version after Serial Number has been Installed.
I have tried re-installation but still have the same problem.
Could you please forward a solution to this problem.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

My Macbook Pro's iTunes App was logged in as someone else. I logged out of that account and logged into mine, but I found that the app still shows all of the previous account's content. None of my apps, songs, or movies are there!

My Macbook Pro's iTunes App was logged in as someone else. I logged out of that account and logged into mine, but I found that the app still shows all of the previous account's content. None of my apps, songs, or movies are there! iTunes 12.1.0.50 on OS X Yosemite version 10.10. Why is iCloud doing this, and how do I view my content again?

MacBook Pro / Mozilla Firefox / Netflix / Silverlight Update solved - DON'T DWNLOAD FROM NETFLIX
I solved this problem tonight. I have a MacBook Pro with 10.5.8. I know, it's old. But I love my Netflix and I recently noticed that Firefox plays Netflix much better. Then I suddenly got this message that I needed to download the latest Silverlight - it only takes 30 seconds! - WRONG. However, after much searching, I finally did the steps in order and it worked.
This was after repeatedly downloading Silverlight from the Netflix site without success. So here's what I did:
1. Went to http://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx
2. Followed the directions. I felt like such an idiot for not doing it right before.
3. Go to your hard drive and search for "Silverlight" to locate ANY existing Silverlight files: .dmg, etc.
[also check your Libary/ Internet Plug-ins, but the above search is faster]
4. Drag it all to the trash and empty it.
5. Go back to the Get Silverlight page and click on the Install on that page, not the Netflix site.
6. Note the steps for Safari or Mozilla Firefox - I wanted Firefox, so I follwed those instructions.
7. Once it's installed, close all the browsers and Restart that bad boy. Right away.
8. Open a browser, go to Netflix and proceed to joyfully rot your brain with Netflix content. Yay!

Uninstalled CS6 apps still show in the CC App manager

Uninstalled CS6 apps still show in the CC App manager; how do I remove them?

I uninstalled Photoshop CS6 and InDesign CS6 using the Control Panel in Windows 8 but the new CC App manger still shows them as being installed. See picture below.

Why my apps are not transferring from PC to iPhone 5? When I connected to PC the icon shows when I select apps it show 'will install' but it never show on iPhone, I re installed iTunes, deleted all apps and downloaded again but its not working pls help.

Why my apps are not transferring from PC to iPhone 5? When I connected to PC the icon shows when I select apps it show 'will install' but it never show on iPhone, I re installed iTunes, deleted all apps and downloaded again but its not working pls help.

Next time an app update gets stuck try a reset. Press and hold both the home and power buttons for10-15 seconds till the Apple logo appears. Then release both buttons. Wait till your iPad starts on it's own. Try now. Also YouTube is still available. If you can't find it the the app store go to the bottom of the app store page and tap purchased. All your deleted apps will be listed and you can reinstall YouTube from there.

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!

Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden

Old address still showing in contact after I edit with new address. However, it shows correct address when in edit mode. Is this a new glitch on the iPhone iOS 7?

Old address still showing in contact after I edit with new address. However, it shows correct address when in edit mode. Is this a new glitch on the iPhone iOS 7?

1) Is it a video clip? Something you recognize? To be clear, it's displaying at a point in your exported movie but doesn't appear at all in the sequence?
2) What are your sequence settings? Right-click your sequence and choose "Item Properties" to verify.

Hi, I've tried resetting ipad as advised, but pages app still shows waiting

Hi I've tried resetting ipad as advised, but pages app still shows waiting on it.

Connect to iTunes via USB. That's what worked for me.

App Store Uninstalled Apps Showing as Installed After Clean OSX Install

Anyone know how to fix this?
Did a clean Mountain Lion install on Mac Pro. Two apps show as installed (Twitter and Wunderlist) after the install, and they are most defintiely not installed, though I would like them to be ...

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
The Mac App Store (MAS) can see its apps installed on mounted partitions and ext/int HDDs. Is there a backup of your previous installation mounted on your Mac with these two apps? If so, that is why the MAS sees them as installed.
Two ways to get the apps on your reinstall of Mt Lion;
1. Locate the apps on the mounted drive and drag & drop the apps to the Apps folder on your Mt Lion boot drive
2. Dismount the mounted drive with the apps, so the MAS doesn't see them and download them again from your list on the Purchased pane

After installing 1/2 dozen CC apps, none show as installed in cloud panel...

I installed 1/2 dozen CC apps yesterday (and uninstalled the CS6 versions). Today, the loaded Creative Cloud panel shows NO installed CC apps (which are of course working fine).
How do I get the clould planel to reflect actual installs (and hopefully correctly monitor updates etc)?
help appreciated.

Jeff - any way to nudge the installer to recognise currently installed apps? I don't have the capacity this month (with Aussie bandwidth caps - booh) to reinstall the whole kit and kaboodle... (for me; Photoshop / Lightroom / Audition / Premiere pro / Acrobat / Indesign / Illustrator)
Amusingly, if I seek updates in one of the CC apps I get this; which does suggest some layer of the update mechanism knows what is installed....!
Interestingly it shows Bridge CS6 installed (which it is) - but I find no uninstaller for it in "add remove"...
...and totally OT - there are two Acrobat XI Pro installs shown which is amusing. I will have to uninstall one and see what happens to the other. What a mess...

CS6 apps still show in CC manager :/ How do I remove?

I have used App Cleaner to remove the old versions of the CS6 suite ... and they're still showing up in the CC manager after I have installed the CC versions of the apps. So now I have double the apps listed in the installed panel of the menu bar app.
Any way to remove these old versions completely to get them to disappear?
Thanks!

Just to add to the suggestions that Manish gave, remove the Creative Cloud desktop app using this Adobe Creative Cloud cleaner tool(http://www.adobe.com/support/contact/cscleanertool.html) and then rename the below mentioned folders
On MAC:
/Application/utilities/Adobe Application Manager/Library/Application Support/Adobe/OOBE
~/Library/Application Support/Adobe/OOBE
On Windows:
C:\Program Files (x86)\Common Files\Adobe\OOBE (on 64 bit OS) or
C:\Program Files\Common Files\Adobe\OOBE (on 32 bit OS)
C:\Users\(User_name)\AppData\Local\Adobe\OOBE
Then login to creative.adobe.com and download the Creative Cloud desktop app and check.

Mac App Store showing already installed 10.9.1 update

Hi, app store is showing me an os x mavericks 10.9.1 update which is already installed. I tried downloading it(whole OS X Mavericks installation 5,29GB), and install, but even after installing it app store is still showing me that update, and I cant remove it. Any suggestion? Thank you!

I have the same problem with iMovie. Apple has removed the Hide Update function, so you might send Apple feedback. They won't answer, but at least will know there is a problem. If enough people send feedback, it may get the problem solved sooner.
Feedback
Try re-indexing Spotlight. That has worked for me sometimes.
Spotlight – Re-index

Installed App Not Showing as Installed

I'm a bit new to the whole Creative Cloud and I've installed a bunch of the suite which shows as installed, but Edge Animate refuses to show as installed. Is there some sort of cache to clear or something to fix in order to show that app as installed or is this a limitation of the Edge software?

Hi SnakEyez02,
Are you on Windows or Mac?
Is Edge Animate installed but still lists the install option within Adobe Application Manager?
Where are you looking to see that its installed where its not showing up?
-Dave

Apps still showing as installed after a reformat

Similar Messages

Maybe you are looking for